Super Paws

In April 2020 I ordered a "Comfy Calming Bed" in Medium. This is what my credit card statement shows that $60.99 was paid on t APR 25 to SP *SUPERPAWSONLINEHTTPSSUPERPAWDE. I have never received the bed. I have emailed their Customer Sevice twice and received an automated response. The third time I emailed, I requested that my order be canceled and said I would contact my Credit Card company. I received the same automated response.
Hi Thank you for contacting us.
Your order is already in process queue, once it's packed & shipped, you will receive an E-Mail/message on your registered E-Mail address/mobile phone with further details including the tracking number
Order Number 10896
Thank you for your patience & understanding.

Regards
Super Pets

In April 2020 I ordered a "Comfy Calming Bed" in Medium. This is what my credit card statement shows that $60.99 was paid on t APR 25 to SP *SUPERPAWSONLINEHTTPSSUPERPAWDE. I have never received the bed. I have emailed their Customer Sevice twice and received an automated response. The third time I emailed, I requested that my order be canceled and said I would contact my Credit Card company. I received the same automated response.
Hi Thank you for contacting us.
Your order is already in process queue, once it's packed & shipped, you will receive an E-Mail/message on your registered E-Mail address/mobile phone with further details including the tracking number
Order Number 10896
Thank you for your patience & understanding.

Regards
Super Pets

I ordered two dog beds on 5/4/20 in the amount of $116.99 and have not received them. I have contacted the company and they apologize and make generic excuses but will not refund my money.

I placed an order in late April and have made multiple attempts to get tracking information and they were not responding with any updates. I then requested to cancel the order and asked for a refund and all I keep getting back is fake promises that order is going to ship “soon”. It has been over a month, I no longer want the goods.

I ordered a XL calming dog bed from this company in feb 2020 and immediately the total cost was taken from my Cc of $116.00. Told it would arrive 7-10 days it is now 6/1/2020 and I have not received the product. I have e mailed several times about every 2 weeks inquiring about delivery and even asking for a refund and each time promised my item is on its way. But it never comes.

I ordered two dog beds on 5/4/20 in the amount of $116.99 and have not received them. I have contacted the company and they apologize and make generic excuses but will not refund my money.

I placed an order in late April and have made multiple attempts to get tracking information and they were not responding with any updates. I then requested to cancel the order and asked for a refund and all I keep getting back is fake promises that order is going to ship “soon”. It has been over a month, I no longer want the goods.

I ordered a XL calming dog bed from this company in feb 2020 and immediately the total cost was taken from my Cc of $116.00. Told it would arrive 7-10 days it is now 6/1/2020 and I have not received the product. I have e mailed several times about every 2 weeks inquiring about delivery and even asking for a refund and each time promised my item is on its way. But it never comes.

I ordered and paid for a dog bed on this site. It was never delivered. I emailed their customer service who told me the item just shipped and should take a few more days. That was 2 months ago. Downloaded the app to track the packages and was never able to track it. It looks this this was a scam. I’m not sure what to do next or how to get my money back.

I ordered and paid for a dog bed on this site. It was never delivered. I emailed their customer service who told me the item just shipped and should take a few more days. That was 2 months ago. Downloaded the app to track the packages and was never able to track it. It looks this this was a scam. I’m not sure what to do next or how to get my money back.

I placed an order online in April 2020.
On May 1, 2020 I received an email stating that my order was on the way. Tracking information was unavailable. I have contacted the company on 5/14, 5/21 and 5/30 inquiring about the status of my order. The company has responded twice saying they are experiencing shipping delays due to COVID which is confusing since they send an email saying the product has already been shipped. I either want a refund or my product if this is even a legitimate business.

I placed an order online in April 2020.
On May 1, 2020 I received an email stating that my order was on the way. Tracking information was unavailable. I have contacted the company on 5/14, 5/21 and 5/30 inquiring about the status of my order. The company has responded twice saying they are experiencing shipping delays due to COVID which is confusing since they send an email saying the product has already been shipped. I either want a refund or my product if this is even a legitimate business.

I ordered and paid $189 for a dog bed a month ago and it has not been delivered. All the emails keep saying it is delayed and apologize.

I ordered and paid $189 for a dog bed a month ago and it has not been delivered. All the emails keep saying it is delayed and apologize.

I ordered 2 beds for $246 and they never came. I requested a refund, but have not gotten it.

ordered a product and paid for it. Never received product and they will not answer emails. they do not list a phone number

Ordered from the website April 25,2020 and still have not received my order. Tracking number shows it going back and forth to the same locations in China. I emailed for a refund since I have never received the product but haven’t heard anything back

I ordered 2 beds for $246 and they never came. I requested a refund, but have not gotten it.

ordered a product and paid for it. Never received product and they will not answer emails. they do not list a phone number

Ordered from the website April 25,2020 and still have not received my order. Tracking number shows it going back and forth to the same locations in China. I emailed for a refund since I have never received the product but haven’t heard anything back