Sling TV L.L.C.

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We would like to offer a full refund of $19.99 If you are amenable to this offer, please respond to your...

Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: [redacted]
I am rejecting this response because:When on it just stops or spins.  Thanks for making my decision to cancel my subscription.  Still want to be reimbursed for half of the pathetic service.
Sincerely,
[redacted]

Hello Mr. [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, we show the PPV fight was ordered on 09/09/2017. Once the PPV fight is ordered it is non-refundable. PPV fights can only be ordered on customers account through their services. We offer all our customers parental controls to lock purchases at anytime to avoid unwanted charges. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. Your free trial started on November 18th 2016, and had ended on November 25th 2016. You were then charged for your first month of service. We did not receive a cancellation request until December 1st 2016. Unfortunately, we are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid service.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations[redacted] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. While reviewing your account we can offer to cancel your account immediately and refund the disputed charged of $116.83. If you are...

amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused.  Our website does show  the locals channel you will qualify for when you sign up for service. The Sling Blue was removed...

from your account and on your 1/13/2017 bill there was a credit for $10.88.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However I will say that I have reaced out multiple times on your [redacted] page which I still have records that proves I contacted you.. but my ultimate goal was to atless get this last month back as it has been the worst. Please let me know how I will be receiving the refund and how long it will be. Thank you for your quick resolution and response
Sincerely,
[redacted]

Hello [redacted],    We apologize for the inconvenience that this entire issue with the Apple TV bundle has caused you.    We want to get this refund out as quickly as possible to you. In our last correspondence to you, we gave you an address with which to send back the Apple TV. If you have already sent back the device to that address we provided you, please respond to this email with the tracking number or any other return information you may have.   As a reminder, our address is:   Sling TV [redacted]   Please let us know if you have any further questions or comments.    Regards,    Sling TV Customer Escalations [redacted] www.sling.comTell us why here...

Hello [redacted],
We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.
Upon reviewing your account, we are unable to refund the disputed charges to your credit/debit card as...

Sling TV is a non-refundable prepaid service. We have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges. If you are having any technical issues we would be happy to troubleshoot the issue to see if we can resolve the problem. If you agree to troubleshoot the issue please email us back with your acceptance. Please don't hesitate to contact us with any questions or concerns.
Regards,
[redacted]
[redacted]
[redacted]

Hello [redacted], We apologize for the inconvenience that this has caused you. We have researched the payment issue and need more information. We show that there were three attempts at setting up accounts under three different email addresses...

([redacted][email protected], [redacted]@gmail.com, and [redacted]@gmail.com). We do not see a charge of $59.97 that was successfully accepted on any of those emails.Can you please send us a copy of your Credit/Debit card statement showing that $59.97 charge in dispute, along with the first six and last four numbers of the card in question? We will use this information to further research your case and escalate the issue with our billing provider if necessary. We hope to resolve this for you as soon as possible. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we'd be happy to offer $112.32. If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We apologize for the inconvenience that this has caused you. We have been able to find and resolve your payment issue. You had a duplicate account under another e-mail which we have identified and cancelled to avoid any additional charges.  We would like to offer...

you a refund of the remaining seven months of charges that weren't already refunded on November 4. With your approval, a total of $150.43 in remaining charges will be refunded back to your credit/debit card and should appear on your statement in 5-7 business days.  Please let us know if you have any further questions or comments. Regards, Sling TV Customer [email protected] www.sling.com

Hello, We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. Our records indicate you emailed us with a technical issue on 7/31/2017 stating you were receiving an error message while watching on demand programming, you stated when your free trial would end and when you planned to cancel if the issue was not resolved. We sent you an email back on 7/31/2017 attempting to get more info for the technical issue and trouble shoot the issue occurring. We show no prior attempts to cancel before 8/04/2017. If you have any such record or evidence of a previous attempt to cancel please respond to this e-mail with it so we can reconsider your case. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. After reviewing your account what we can do for you is cancel the account immediately and refund the $93.98 back onto the...

debit/credit card used for the payment. If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We have received your Revdex.com complaint. We apologize for the inconvenience that this has caused you. We have been able to find and resolve your payment issue. We have canceled the account and issued the refund. The disputed charges are being refunded back to your Credit/Debit card...

and should appear on your statement in 5-7 business days. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Service [redacted]
[redacted] www.sling.com

Hello, We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. If you would like we can submit a request to remove your contact information from our list. Please let us know if you accept this...

offer. Please let us know if you have any further questions or comments.Regards,Sling TV Customer Escalations 
[redacted]www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. Prior to  receiving this Revdex.com complaint a refund of $30.65 has been issued on June 24, 2017 back to your debit/credit card...

on your account.  If you are amenable with this resolution  please respond with your acceptance.   Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer you a refund in the amount of $1.50 for time without...

service on the [redacted] channel. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, [redacted]
[redacted] 
[redacted]

we have received a automated letter from sling ( the same letter that seems to go out to anyone who claims per internet forumns) offering a $5 insult of a discount for 3 months to stay with them, however they fail to address the missing items promised by sling, they also fail to address the many...

service outages that probably in total calculate to be about 3 full months of service that was not usable that we paid well over $200 for, They also fail to even attempt to personalize there message or respond back to the email we sent in response to them or even to make an attempt to call or repair service. This company should receive an F rating

Tell us why here...Hello , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have located and canceled the account at end of service to prevent additional charges, but the...

details of your dispute indicates that you may have been a target of fraudulent activity. We are unable to provide a refund, as Sling cannot validate or invalidate fraud claims. Contact your bank, and any individual with access to your card information immediately if fraud is suspected. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com