Sharks Success Marketing Enterprises, Inc.

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
February 9,
*** ***
*** *** *** ***
*
*** ** ***
RE: Barclaycard Visa with Apple Rewards account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
When last checked the report I viewed was updated to settled but did not show that the account was closedPlease mark the account closed on all credit reports as agreed during the settlement for this dispute to be closed
Regards,

P.OBox
Wilmington, DE 19899-
May 9,
*** *** *** * *** *** *** ** ***
Re: Barclaycard Arrival MasterCard account ending in
4253
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
">
November 3,
*** ***
*** *** *** *** *** ***
*** ** ***
RE: Barclaycard Financing Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
July 13,
*** ***
*** *** ***
*** ** ***
RE: Barclaycard Financing Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mPT Monday through Friday
Sincerely,
*** * ***
*** ** *** ***

P.OBox
Wilmington, DE 19899-
August 26,
*** ***
*** *** ***
*** ** ***
Re: US Airways MasterCard account ending
/>
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
March 7,
*** ***
*** *** ***
*** ** ***
RE: Barclaycard
Arrival MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryUnder separate cover we sent you a detailed response of the investigation and any actions we may have taken
If you have not received the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are normally 10:a.mto 7:p.mET Monday through Friday

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI tried to contact barclays directly multiple times within that "day credit card agreement"I called them right after I got the bill in the mail even spoke with their fraud department trying to start that process because I did not know where these charges could of came fromThey insisted one of two things had went wrong; upon signing up for the credit card I DID NOT check a box that said I didn't want the whole cabins charges billed to my account OR upon signing up for the cruise I stated I wanted to be the responsible partywhich I have documents stating I am not, Barclays have seen these documents multiple timesknowing Barclay's first option was incorrect, I asked for a copy of my credit card agreement and application to show where I approved the whole cabins charges to be billed on my card, those documents were never sent it to meafter I realized they knew these charges were inaccurate and were just doing nothing to resolve it, I started calling Barclays and requesting to speak to supervisors instead, who once again refused to remove the chargesthey said I authorized this which I did not and every document backs my story upI told them multiple times within the countless times contacting them that I would go to this length or even get a lawyer if they did not fix this and they still refusedthey are not going to act like I didn't do anything to resolve this because I most certainly did through both companiesthe merchant, carnival, and barclays the credit reporting companyI even went as far as contacting the swarm of collection agencies, sending the documentations to them as wellI have phone records proving I called multiple times within the day billing cycleI did everything I possibly could over and over again to get any company to remove this, sending the documents to all of them and for some reason this is still on my credit report because nobody wants to deal with fixing itI gave them every opportunity and reason to remove these charges and they still refuseRegards,
*** ***

P.OBox 8885Wilmington, DE 19899-8885 July 14, 2015 *** ***
*** *** ***
*** ** *** RE: Carnival MasterCard account
ending 8924 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

P.OBox
Wilmington, DE 19899-
">
February 26,
*** ***
*** *** ***
*** ** ***
Re: Barclaycard Rewards MasterCard account ending in
*
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
April 13,
*** ***
*** *** *** *** *** *** *
*** *** ** ***
RE: Barclaycard Rewards MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox 8885Wilmington, DE 19899-8885 February 10, *** ***
*** *** ***
*** *** ** *** RE: Upromise MasterCard account ending
5373 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 9:a.mto 6:p.mET Monday through Friday Sincerely,*** ***
*** ** *** ***
*** *** *** *** ** ***

P.OBox 8885Wilmington, DE 19899-8885 April 14, 2015 *** ***
*** *** *** ***
*** ** *** RE: Barclaycard Financing Visa
account ending 6092 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** *r by calling me directly at *** *** *** My office hours are a.mto p.mPT Monday through Friday Sincerely,

P.OBox 8885Wilmington, DE 19899-8885 March 19, 2015 *** ***
*** *** *** *** *** ***
*** ** ***
RE: Carnival MasterCard account ending 0531 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are a.mto p.mET Monday through Friday Sincerely,

P.OBox
">Wilmington, DE 19899-
August 24,
*** ***
*** *** ***
*** ** ***
RE: AAdvantage Aviator MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***Our office hours are Monday through Friday, 8:a.mto 8:p.mET
***
*** ** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox 8885Wilmington, DE 19899-8885 February 11, 2015 *** ***
*** *** *** *** ***
*** ** *** RE: Hawaiian Airlines Bank of Hawaii
MasterCard account ending in 8226 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are a.mto p.mET Monday through Friday Sincerely,

POBox
Wilmington, DE 19899-
July 28,
*** ***
*** *** ***
*** ** ***
RE: Carnival
MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 8:a.mto 5:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
November 18,
*** ***
*** *** *** **
*** ** ***
Re: US Airways MasterCard Account ending in
/>
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.m.ET, Monday through Friday

Twice in the past days a transaction was stopped that I was making in person at a cash register (ID in hand)until customer service was contacted and verified my identity When I asked to speak to a supervisor I was told there were none available and I would get a call back in to hours - still waiting A credit card is not much good if you can't use it when you want to They say they are just protecting me from fraud when in reality they are protecting themselves

Hello,
Someone apparently used me as an authorized user for one of their credit cardsThe problem is, I have no knowledge of the person, never gave anyone permission to do this, nor have I ever heard of Barclays Bank Delaware
I noticed this when all of a sudden my credit score dropped almost ptsWhen I called your company to tell them that this was fraud, the lady I spoke to (***) said "No it is not." Unfortunately, I was given very very poor customer service by *** and the supervisor who did not even have the decency to speak to meWhen I asked to speak to the supervisor, the supervisor relayed the message that "she would not speak to me." I asked for her nameI was told by *** that the supervisor said she would not give her name and she was instructed to disconnect the call now
I would like to understand how it is ok to fraudulently place someone as an authorized user without their consent? My credit it now suffering because of thisWhen I asked if this could please be removed, I was told no because apparently I was now removed as an authorized userHowever, I informed her that it still appears on my credit report and should have never been there in the first placeShe said it doesn't hurt my score and she couldn't help me
She was rude and spoke over me many times when I was trying to explain to her that it has taken a negative impact on my credit
I just want this removed and the credit bureaus said I would have to contact your company to do so
In addition to this nightmare, and the terrible customer service I received; I would like to report this as fraud and this should definitely be looked at as a training opportunity of how to deal with customers