Sharks Success Marketing Enterprises, Inc.

P.OBox
Wilmington, DE 19899-
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August 04,
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RE: Inquiries from Barclays Bank Delaware
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mPT Monday through Friday
Sincerely,
*** * ***
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P.OBox
Wilmington, DE 19899-
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September 23,
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RE: Barclaycard Visa with Apple Rewards account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
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December 5,
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RE: Barclaycard Rewards MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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CC: Revdex.com of Delaware

P.OBox 8885Wilmington, DE 19899-8885 August 8, 2015 *** ***
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*** ** *** RE: Juniper Platinum MasterCard account
ending in 1114 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday. Sincerely,*** ***
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P.OBox
Wilmington, DE 19899-
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April 28,
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RE: Barclaycard Financing Visa account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
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Revdex.com:I have called Mr *** but I don't get home until after his hours of close I am also hard of hearing in which I have expressed in my letter in which he chooses to ignore His Fraud dept staff calls and speaks to my wife in a nasty manner and accusing manner questioning that we are the thieves instead of the victims Which is unacceptable in a manor to be spoken to and very discriminatory In the worse way which has happened several times from *** in their fraud dept who hold evident a attitude with us so no matter what the situation is we are guilt before proven innocence Now in the way of Mr *** whom took a week to call back the first time he only responded and it was with the same generic letter you see he responded with you is because I reached for help to you and the cfba This generic letter is all he has been sending I send detailed letters and he refuses to put anything in writing , and it disturbs me I received never did demanded it no fraud affadavit letter, sent in police reports, identity theft reports letters an investigation according to cfba and visa takes to day s their was charges in question two of them no credit card was even swiped it was online and in a different state according to customer service and I am being held responsible because Barclay said I responsible not one receipt was pulled, no documents nothingout of charges nothing This is why I am disputing I have sent registered letter from Y to London offices and to every credit bureau They have the worse vengeful fraud dept I would like you tot listen to the phone conversations on how they accused and yell at us Second I lost the card and the police report states it *** in fraud was told this I am again attaching the police report and other attachments Barclay before they rebill you after crediting you for disputed items has to legally notify you well the first time I was credited and rebilled all the same day within hours that must of been a hell of a long investigation Then when their was a conversation with mr *** he tried to defend his dept that they did send the letter out the same day well my letter was dater days later 4-Mr *** was silent and said I will speak to my fraud DEPT BROKE RULE NUMBER Then they credited me again for a whole five days another long investigations and rebilled me for all charges each charge should be separately investigated and I have attached ruled from the FTC that paper trail has to follow a denial to refund customer after a fraud investigation in which I have gotten neither So please help me in having justice prevailed and my account credited 13,, *** *** copy sent to CFPB
GI have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

POBox 8885Wilmington, DE 19899-8885December 10, 2015*** ***
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*** ** ***RE: Priceline Visa account ending 4913*** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail.Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mETSincerely,
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P.OBox
Wilmington, DE 19899-
May 10,
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RE: Bluegreen Rewards MasterCard account ending in
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Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
">
August 30,
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RE: Barclaycard with iTunes Rewards Visa account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
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CC: Revdex.com of Delaware

P.OBox
">Wilmington, DE 19899-
April 14,
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RE: Wyndham Rewards Visa account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
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March 18,
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RE: Barclaycard Arrival Plus account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
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P.OBox 8885Wilmington, DE 19899-8885 October 7, 2015 *** ***
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*** ** *** RE: Barcalycard Visa account ending
in 7463 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday. Sincerely,

P.OBox
Wilmington, DE 19899-
November 27,
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RE: Barclaycard Arrival Plus MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,

P.OBox
Wilmington, DE 19899-
October 9,
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RE: Barclaycard Rewards MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our hours of operation are 8:a.mto 8:p.mET Monday through Friday

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
select
Problem:
Approximately months ago, my Barclaycard Arrival account was closed without any prior noticeI've been a loyal customer for many years now, and I've never had any issues beforeThe sudden closure of my account left me unable to redeem my remaining miles that I rightfully earned from my spendingPrecisely 89,miles were unjustly taken from meI've tried to call and speak to a Barclaycard representative, and even went to the extent of speaking to the supervisorAll efforts were in vain, and resulted in no solution to my predicamentTranslate
Desired Resolution / Outcome
Desired Resolution:
Refund
select
Desired Outcome:
I need to be compensated for the 89,miles that they aren't allowing me to redeem

P.OBox
Wilmington, DE 19899-
November 17,
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Re: Barclaycard Rewards MasterCard account ending in
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Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
March 21,
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Re: NFL Extra Points Program Visa Account
ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryUnder separate cover, we sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are normally 9:a.mto 6:p.mET Monday through Friday

P.OBox 8885Wilmington, DE 19899-8885 September 14, 2015 *** ***
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*** ** *** Re: Barclaycard Rewards MasterCard Account ending in 9713 *** ***
*** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, *** * ***
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P.OBox
Wilmington, DE 19899-
October 30,
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RE: Priceline Rewards Visa account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET, Monday through Friday

P.OBox
Wilmington, DE 19899-
">
February 16,
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RE: Barclaycard Rewards MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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