Sharks Success Marketing Enterprises, Inc.

February 18,
*** ***
*** ** *** **
*** ** ***
RE: US Airways MasterCard account ending in
/>
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiry and are pleased to have been able to assist you with the matterUnder separate cover, we sent you a detailed response of the investigation and actions taken to bring positive closure to this situationPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are normally 10:a.mto 7:p.mET Monday through FridayIt is my pleasure to have been of service

P.OBox 8885Wilmington, DE 19899-8885 March 5, *** ***
*** *** ***
*** *** ** *** RE: Upromise MasterCard account ending 5373 *** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond. Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIn response to your original correspondence, we mailed a detailed response on February 10, Since you have indicated that response was not received, I mailed an additional copy to you today We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET, Monday through Friday

Tell us why hereP.OBox
Wilmington, DE 19899-
January 26,
*** ***
*** *** ***
*** ** ***
RE: Inquiries from Barclays Bank Delaware
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this
correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at
*** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ** ***
*
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
May 11,
*** *** ***
*** *** ***
*** *** ** ***
RE: Barclaycard Arrival MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
*** ** *** ***
*
*
*** *** *** *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe Office of the President call me back and it took them a couple of weeks to identify the problem. Juniper claims they send me a letter notyfing me of the double rewards (Cash rewards and Juniper Rewards) and how it was a mistakeI never received this letterAs far as their claim that this was a mistake, I find it hard to believe since I received both rewards for two years in a rowLastly, if they sent a letter to notify me of the cancellation of one of the rewards(due to its importance), this is something that should have been either certified mail or someone should have call. During this past year, I even asked for a credit line increase to signficantly up my spending believing both rewards were in placeI find it inadequate and believe that Juniper did not make a sincere effort to nofity me of this reward cancellationWith so many cards offering more that percent on your expenses, I see no point in continuing to do business with a company that changes benefits on their customers without a good effort to notify their customers. I am sure I am not the only customer out there that is frustrated and surprisedI would be willing to join a class action lawsuit against Juniper for their deceptive business practices
Regards,

P.OBox Wilmington, DE 19899-
""> August 2, *** ***
*** *** **
*** ** *** RE: Barclaycard Rewards MasterCard account ending *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely,
*** ** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
February 17,
*** ***
*** *** *** *** *
*** *** ** ***
RE: Barclaycard Rewards MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
June 8,
*** ** ***
** *** ***
*** ** ***
RE: Frontier MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
CC: Revdex.com of Delaware

P.OBox
Wilmington, DE 19899-
">
May 11,
*** ***
*** *** *** *** ***
*** ** ***
RE: Barclaycard Rewards MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
December 19,
*** ***
*** *** *** ***
*** ** ***
Re: Marketing offer from Barclays Bank Delaware
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
*
*
*** *** *** *** ** ***

Poor customer serviceInternet savings account with very little to offer anyone who expects a certain caliber of customer serviceComplaints about demeanor and poor training of associates not taken seriously

P.OBox 8885Wilmington, DE 19899-8885 April 20, 2015 *** ***
*** *** ***
*** ** *** RE: AAdvantage Aviator Red account ending in
8425 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mPT Monday through Friday Sincerely,*** ***
*** ** *** ***

P.OBox
Wilmington, DE 19899-
">
March 15,
*
*** ***
*** *** ***
*** *** ** ***
RE: Barclaycard CashForward MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** * ***
*** ** *** ***
*
*
*** *** *** *** ** ***

P P.OBox 8885Wilmington, DE 19899-8885 September 29, 2015 *** ***
*** *** ***
*** ** *** RE: Barclaycard Arrival Plus
account ending in 3302 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, *** ***
*** ** *** ***
*** *** *** *** ** ***

P.OBox 8885Wilmington, DE 19899-8885 August 17, 2015 *** *** **
*** *** ***
*** ** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us
from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,
*** ***
*** ** *** ***
*** *** *** *** ** ***

P.OBox
Wilmington,
DE 19899-
January 11,
*** ***
*** *** *** *** *** ***
*** ** ***
RE: AAdvantage Aviator Red MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are a.mto p.mPT Monday through Friday
Sincerely,
*** * ***
*** ** *** ***

P.OBox
Wilmington, DE 19899-
November 24,
*** ***
*** *** *** *** *
*** ** ***
/>
Re: Barclaycard Arrival MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 8:a.mto 8:p.mET Monday through Friday

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Statements made to me by Barclays are unreasonable, unfair and moreover are NOT industry standards for credit-issuing agencies. In 30+ years I have enjoyed lines of credit, I never ever had any kind of credit - revolving or otherwise - engage in the practices that Barclays does. My ability to pay remains the same as it was, and the reasons stated for reducing the credit limit which I had held for a very long time are BOGUS and manipulative justifications. I had a perfect payment history and there was no indication or legitimate reason to reduce the credit limit. I was not given notice EVER that payment of my balance in full might result in complete loss of that credit!!!
Basing credit limits on a daily review of credit scores is ludicrous, and Barclays in effect can manipulate one's credit score to it's own advantage. By lowering my credit limit after FULLY paying off the card, Barclays impacted (i.elowered) my credit score further thus justifying their rationale for a lower limit.
The reasons given for the hold are also complete and outright lies. I have worked for banks for years in the IT department and transfers of funds are near instantaneous. Once the funds leave the account, usually within the same day, there is no way to "reverse" the transfer as Barclays claims. My bank even confirmed that the funds left my account within hours of the scheduled ACH payment, and were irretrievable by me. Barclays DELIBERATELY engaged in delaying tactics to give themselves time to reduce my previous long-standing credit limitthus ensuring the payments went to Barclays coffers and would not be lent out again in the form of new charges to the same consumer account.
I have worked in IT departments for VISA, *** *** *** *** *** *** *** ** *** for years. Either by online transaction updates, or batch cycles which normally run as frequently as every minutes (up to hourly), account balances are updated nearly instantaneously. Barclays is clearly lying and attempting to crush consumer rights, sweeping matters such as these under the rug with non-standard business practices and deceptive statements made to justify those practices
Despite any "agreement" for issuing the card, Barclays had no right to allow the credit limit I had for so long without question, then arbitrarily remove it after I paid the balance in good faith, in full. I received NO notification that this would occur, and never would have agreed to this sort of behavior. The numerous and frequent complaints against this company and their practices should not be ignored

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint
I don't accept this responseI left four voicemail messages over the course of a week for *** *** on the number she provided, which were not returnedThis mirrors the voicemails and faxes which went unreturned to Barclay's customer service department prior to my complaint the the Revdex.comIn those voice messages I relayed and reiterated my offer to fax a correct credit report to Barclay'sFurther, I notified *** *** that I received a total of four (4) of the form letter rejection slips declining my application, which leads me to believe Barclay's Bank pulled my credit a total of four times or more, which they were not authorized to do
After all of this nonsense, they still have not addressed the fact that they declined my application based on incorrect informationI verified the information was incorrect on the phone to a customer service associate who did nothing to remedy the problem and denied my offers to assistMy credit is flawless, my income exceeds $100,a year and I just paid off two credit cards and a vehicle loan entirelyI think this company is ridiculous for rejecting my application on a business levelAdditionally, I feel they have violated the Fair Credit Reporting Act by rejecting me based on inaccuracies in my credit reportIf I can prove this in court, I will sue for damages
While I realize Barclay's can't be responsible for information on a credit reporting agency's report, they ARE responsible for addressing customer service complaints, which I don't feel they have done in this caseSince Barclay's refuses to grant my credit application and continues to deny me based on incorrect information, I have no choice but to file complaints with the Federal Trade Commission and the Attorney General of DelawareFurther, I will forward this communication to my attorney and move forward on her counsel

P.OBox
">Wilmington, DE 19899-
December 11,
*** ***
*** * *** ***
*** *** ** ***
RE: Barclaycard Financing Visa Card account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ** ***
*** ** *** ***
*
*
*** *** *** *** ** ***