Sallie Mae Bank

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 22, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 6, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 19, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on January 7, and resolved the issue with the customer

Tell us why here Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 16, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 11, Please allow sufficient time for postal delivery

A representative from the Office Of The Customer Advocate spoke to the customer on January 7, and resolved the matter over the phone

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 18, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 23, The customer had contacted us previously about this matter

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 1, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 4, Please allow sufficient time for postal delivery

Spoke to the customer over the phone Advised her that there are no late fees on either of her accounts and that she is set up for auto pay Customer said she had realized this as well after contacted the Revdex.com, however felt our new website was confusing and not user friendly She also said the first time she called customer service about this, she received little help Apologized for this and told her we are working to improve our website and I made sure she had the number to reach my department directly Customer also asked what her payments will be after her grace period ends We provided the customer with these amounts Customer was satisfied

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 2, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 28, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 16, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 3, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 1, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 28, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 26, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 10, Please allow sufficient time for postal delivery