Ross Fitchner Home Repairs

Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking
with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
We have received a copy of your comments filed with the RevDex.com
and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:Company has offered refund and reinstated the previous fees because they were unable to locate the contract.This complaint isn't completely satisfactory but mostly satisfactory due to the larger agenda that hour fitness is phasing out old contracts by not building Sports clubs anymore, and building Super Sports only instead
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be mostly satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,Our records indicate that the General Manager of your local club has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were not able to speak with youAt your earliest convenience, please contact us by calling the
phone numbers provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID*** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.A unidentified club associate left a voicemail and did not specify why they were callingThey requested for me to call them back but did not say whyI clearly have given the reasoning as to why I made this claim to the Revdex.com and also have provided an appropriate solution for this, so I feel talking to any representative regarding this matter would be unnecessary
Regards,
*** ***

Dear *** ***,Our records indicate that your concern has since been addressed by our
office. Should you have any further
questions, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate

Dear Ms***,Our records indicate that the General Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they are working with your towards a resolution to your concern.Should you have any questions, please let us know.Promoting
Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by the local General Manager
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking
with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
We have reviewed
your comments filed with the Revdex.com regarding your
Hour Fitness membership.
Unfortunately we are unable to
reach you by phone to discuss this matter At your earliest convenience, please contact the local District Manager by
calling the phone number provided in the voice-mails they have left for you
We look forward to speaking with you soon
Promoting Health and Fitness,Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
After reviving the Revdex.com complaint, a rep called me to justify their position, but made no concessions or attempt to rectify the situation The only thing that was offered was an explanation that they could change their rates any time they want.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** ***They lieI contact many times with different people especially with *** who work as head of costumer relations, by phone and emailI sent to him info about my credit statement on Friday.They are awful and corrupt

Dear *** *** Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.Welook forward to speaking with you
soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business requested another phone number where I can be reachedI've given the business another number where I can be contacted previously at ***
< Prior to today, The business has attempted to reach me at the number I've just provided *** The district manager reached out to me around November 18th -19th because I seen a missed call then called the number back from *** The person who I talked with introduced themselves as the District Manager then acknowledged why the phone call from themBefore the conversation went further I informed the person I was not feeling very well due to aggravation of PTSD & MDD disability symptomsThe Hour Fitness representative advised that I contact Hour Fitness when I feel well
After which, I contacted the exact phone number of the individual who called me on the 22nd of November when I felt better as advised to no availThe very next thing I did was that I contacted the corporate office's member service department via phone on the 22nd of this month when I felt betterI was provided the information that the individual who I previous talked with when I was at the emergency room of the hospital was indeed the district managerAfter speaking with me briefly, when the district manager guy advised that I should contact Hour Fitness when I felt better , my Hour Fitness MEMBER account was not updated with the accurate details of the verbal exchangeI told the member service rep instead I felt "setup" because the district manager guy insisted that I could not be reached in the notes following the phone conversationI thought it was odd how member service rep continuously reminded me of the extremely emotionally painful fact stating that MY MEMBERSHIP HAS BEEN REVOKED nothing has changed- stating that my MEMBERSHIP DUES DENIED
To conclude, If the business seriously intends to NOW resolve: the business needs to expressly amicably gesture towards a possible Revdex.com level resolution with making a settlement arrangement, which we can do, beginning with a remedy in consideration of my NOW hindered PERSONAL FITNESS GOALS as a PRO-ATHLETE who still desires to train while the current NBA basketball season is underway with NBA Free Agency signing deadlines fast approaching while I try to make up for lost individual training sessionsI want the business to be considerate of the violation of my AMERICAN's WITH DISABILITY protected right to train without any incident , keeping in mind, the written (e-mail) & verbal (voicemail) offers I have made to the RISK MANAGEMENT TEAM LEADER ( *** *** ) for GENERAL LIABILITY INSURANCE RETENTION SCHEDULE purposes, & to GENERAL COUNSEL (*** ***) via e-mail & voice message for in-house counsel engagement purposes- NOW I will accept & sign a release of ALL pending issues
Regards,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I received one email and two phone calls the first phone call I was able to answer and speak to a person in a different state that offered to give me half my money backOnly half of the money they stole from me after I asked for my membership to be closed.
I asked what are they doing to make sure this isn't happening to other people she couldn't answer.
I would like hour to do what is write and propose a way to keep this from happening to others.
Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
A district manager from Hour Fitness did indeed reach out to me, with almost a month delay since the last time I heard from herI am, nonetheless, quite grateful to her for her preliminary discussions with meShe was quite professional and courteousWe did discuss some potential options that were being reviewed in order to address my complaintsHowever, a final resolution has not been reachedI would appreciate keeping this case open until an agreement has been reached given the seriousness of my concerns for the safety of myself and my family
Regards,
*** ***