Ross Fitchner Home Repairs

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any further questions, please let us know. We thank you for being a member and wish you continued success with your future fitness goals.Promoting Health and Fitness,
Hour Fitness Corporate Office

Dea* *** ***
We have received and thoroughly reviewed your comments filed with the
RevDex.com, and sincerely apologize for any inconvenience this may
have caused you
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for your patience while resolving this matter
and look forward to your reply
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by the local Club Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Yes I have revived a single email and a phone callI have since tried to return his call and was told he was in a meeting and he would call me backI have yet to received a phone callIn regards I will give you separate contacts to reach me atSee below
*** *** ***
*** *** ***
*** ***
Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Date Sent: 4/30/7:02:PMRevdex.com:For the time being I will keep the complaint 'active' since *** *** from called me saying he will issue $credit towards my renewal.I'd attached a screenshot of what's in the system today 04/30/15.They increased annual renwal fee from $to $(they never sent a letter out but *** did mention that the rate will go up not sure why..)Promised $was never applied toward $balance.The equipment was never fixed, just more machines are broken nowI'm not going to close the case untill I see posted credit and everything is fixed.Regards,*** ***

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concern. Unfortunately we were unable to reach you. At your earliest convenience, please contact our office by calling the phone number provided in our voice-mail
We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Thank you for your correspondence. We have thoroughly reviewed your comments filed with the Revdex.com regarding your Hour Fitness membership
We would like the opportunity to speak with you
regarding your concern; however the phone number you provided
in your
correspondence is not valid. At your earliest convenience, please respond
with your current phone number so we may contact you
We look forward to speaking with you soon
Yours in Fitness,Hour Fitness Corporate Office

Dear *** ***,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We thank you in advance for
your patience while resolving this matter and look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
They sent me a copy of the contract and tried to call meI will make another attempt at returning their phone call this weekIt is not resolved as of yet

Dear *** ***
Unfortunately we are unable to
reach you to discuss this matter because the phone number you provided in your correspondence does have an active voicemail. At your earliest convenience,
please provide an alternate phone number where you can be reached for
further
assistance regarding your concern
We look forward to speaking with you soon
Yours in
Fitness,
Hour Fitness Corporate

Dear *** ***
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24 Hour Fitness membership
Pursuant
to your membership agreement with Hour Fitness, your membership
is eligible for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience.
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to all Sport, Active and Fit-Lite clubs nationwide based on your access
level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead
Yours
in Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that the local Area Director has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know.
Sincerely,Hour Fitness Corporate

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for
your patience while resolving this matter
and look forward to speaking with you soon
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by the local Club ManagerShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Office