mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 17, 2016 and resolved the
issue with the customer.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 11, 2016. Please allow sufficient time for
postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Still waiting for paperwork from Navient via USPS. This compliant is still not resolved, hoping that after the paperwork is processed my needs are met by Navient but that has still not been determined at this time.
Regards,
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 10, 2016. Please allow sufficient time for postal delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on January 15, 2015 and resolved the issue with the customer.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 8, 2015. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am still waiting on paperwork from them. They also are now stating they never sent me any letters by mail yet I have the letter stating that letters were returned to them from the post office as undeliverable.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 26, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received anything from Navient to settle this. I have received 2 statements and a phone call saying that the loan is still 2 payments behind.I will not close this complaint until someone can straighten it out again.
protecting your privacy,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 23, 2016. Please allow sufficient time for
postal delivery.
mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 26, 2016 and resolved the
issue with the customer.
Revdex.com:
I have sent every thing that you have asked including the police reports and affidavits. Please remove from my credit reports.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have currently lodged a complaint against Navient. According to my email from you I have 5 days to accept/reject the response from Navient. Their response to you was that they sent me a letter on 9/14. I haven't received a letter so I'm not sure how to respond. Please advise!
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 27, 2015. Please allow sufficient time for postal delivery.
message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 7, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 28, 2016. Please allow sufficient time for postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 6, 2015. Please allow sufficient time for
postal delivery. We are working with the customer directly to resolve the issue.
font-size: 10pt; line-height: 150%;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received a letter in the mail yet. I also re-submitted my deferment request on Dec. 1 and it was again rejected for no good reason. The reason this time was: Loans are in a grace period until Feb. 2. The previous reason was: Loans are on in-school deferment until Dec. 13. They were not on in-school deferment and they are not in a grace period, and either way it doesn't matter because I applied for deferment until September 8, 2015 since I am completing a Graduate Fellowship that began September 8, 2014.
Regards,
mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 17, 2016 and resolved the
issue with the customer.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 11, 2016. Please allow sufficient time for
postal delivery.
A representative from the Office of Customer Advocate...
contacted the customer by telephone on August 20, 2015 and resolved the issue with the customer.
A representative from the Office of...
Customer
Advocate contacted the customer by telephone on March 2, 2016 and resolved
the issue with the customer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Still waiting for paperwork from Navient via USPS. This compliant is still not resolved, hoping that after the paperwork is processed my needs are met by Navient but that has still not been determined at this time.
Regards,
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 10, 2016. Please allow sufficient time for postal delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on January 15, 2015 and resolved the issue with the customer.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 8, 2015. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am still waiting on paperwork from them. They also are now stating they never sent me any letters by mail yet I have the letter stating that letters were returned to them from the post office as undeliverable.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 26, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received anything from Navient to settle this. I have received 2 statements and a phone call saying that the loan is still 2 payments behind.I will not close this complaint until someone can straighten it out again.
Thank you for
your message. In the interest of...
protecting your privacy,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 23, 2016. Please allow sufficient time for
postal delivery.
mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 26, 2016 and resolved the
issue with the customer.
Revdex.com:
I have sent every thing that you have asked including the police reports and affidavits. Please remove from my credit reports.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have currently lodged a complaint against Navient. According to my email from you I have 5 days to accept/reject the response from Navient. Their response to you was that they sent me a letter on 9/14. I haven't received a letter so I'm not sure how to respond. Please advise!
Thank you,
[redacted]
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 27, 2015. Please allow sufficient time for postal delivery.
Tell us why here...
Thank you for
your...
message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 7, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 28, 2016. Please allow sufficient time for postal delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 6, 2015. Please allow sufficient time for
postal delivery. We are working with the customer directly to resolve the issue.
font-size: 10pt; line-height: 150%;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not received a letter in the mail yet. I also re-submitted my deferment request on Dec. 1 and it was again rejected for no good reason. The reason this time was: Loans are in a grace period until Feb. 2. The previous reason was: Loans are on in-school deferment until Dec. 13. They were not on in-school deferment and they are not in a grace period, and either way it doesn't matter because I applied for deferment until September 8, 2015 since I am completing a Graduate Fellowship that began September 8, 2014.
Regards,