Dynamic Recovery Solutions has been made aware that the consumer was not satisfied with our response. Please advise the consumer that we work on behalf of our client, and thus, make no further decisions regarding the account. However, we feel certain that our client will contact the consumer if further information is warranted. Otherwise, the account is closed in our office, and no further contact will be made to the consumer from Dynamic Recovery Solutions.
[redacted]
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Good afternoon [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency. Therefore, we do not have immediate access to the...
documents requested. DRS must submit a formal request for the files, which may take a while. Taking the consumer’s time into consideration, DRS will not leave this request open indefinitely. The consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS office. By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this account. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account except to provide the documentation requested. Best regards, [redacted] Compliance Auditor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted]. The issue is now resolved. I recommend that
Regards,
[redacted]
Revdex.com Case #: [redacted]
We apologize that our initial response was not satisfactory for resolution. Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention.
Dynamic Recovery
Solutions is a legitimate third party collection agency that collects on past
due accounts for our clients. The original creditor exhausted their collection
attempts when they did not receive a payment. The account is normally sold into
collections, so that the original creditor can recoup their loss for
non-payment of the defaulted account. Typically any contact information would
be a part of the original contract that was sold into collections, including,
but not limited to, telephone number, address, etc. Further, any personal identifiable information comes with the file from our client. The PII such as social security number, and/or date of birth are normally accurate when the account is placed with our office, and no further efforts are warranted to get updated information. Per the FDCPA, the agent must verify at least one piece of PII to ensure we are not divulging personal information to an incorrect party, while this protects the consumer. Also, the agent was did not at any time imply any legal action, thus, the explanation of for the statute of limitations was not warranted. The consumer made reference to DRS engaging in an illegal action by having info from their consumer report, and the response was given for the regulations of the FCRA to substantiate no laws have been violated by DRS. This response had nothing to do with our agent, unless the consumer specifically asked the question of our agent, and they would have responded in compliance with the FCRA. It appears that the agent was lending a compliment on how the consumer handled their financial affairs by commenting on specific behaviors relative to their consumer report.
Dynamic Recovery Solutions does acknowledge that the account is not
within the statute of limitations, and/or time barred for any legal action. The
statutes of limitations typically only provide a time frame for a creditor to
recoup their financial losses legally. However, the monies are still owed after
that time frame has expired. Dynamic Recovery Solutions is not a litigious company,
which would imply we had an intention to pursue legal action, and that is far
from any current or future action on our behalf. By law and in compliance with the Fair Debt
Collection Practices Act (FDCPA) DRS MUST permanently cease communications in
relation to this account. There will be no further contact with the consumer
from Dynamic Recovery Solutions.
Our hours of operation:
Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm
EST. If the consumer has any further questions or concerns, we encourage them to contact
our customer service department at [redacted] or our toll free
telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.
I had requested no further contact several months ago in addition to the request of no more calls. Thus, Dynamic Recovery Solutions assertion that all that's needed is a request to stop contact is patently false. Furthermore, their response still indicates a refusal to accept that mistakes were in fact made. Their response is canned, near verbatim response of what has already been sent and represents no good faith effort to ensure that these mistakes will not be made in the future. There is also no indication that they'll cease contact with me on any other accounts they might mistakenly link to me, only the indicated account.
This complaint may be considered closed as consumer unsatisfied with response. Any further dissatisfaction with this company will be addressed outside of Revdex.com.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
RE: Case #: [redacted] Good afternoon,
Dynamic Recovery Solutions is a third party collection agency, and in the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a...
mistake could have been made by erroneously contacting the wrong person, and we sincerely apologize for any inconvenience this may have caused on your behalf.
We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame in regards to the alleged debt to provide options and/or your right to dispute the account. It appears that we attempted to send this notification on 18 December 2014 to [redacted] However, this was an incorrect address without the unit [redacted], and it was not delivered to your correct address. Please see attached request to have validation sent to the correct address: [redacted] You will need to allow at least 3-5 business days for receipt via mail. Further, please see attached report that shows the [redacted] trade line was removed on 12-12-2014; the [redacted] inquiry has been requested to be removed as well. We are not affiliated with [redacted], and have no way to make any updates with that agency. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: Revdex.com Case No: [redacted] Response to Rejection, Good morning [redacted], Dynamic Recovery Solutions apologizes that our initial response was not a satisfactory resolution regarding your concern. [redacted] we are not alleging that you are not stating the truth on your behalf. However, we are trying to advise that when the original creditor exhausts their collection attempts (charged-off) for non-payment of an alleged debt, they sell that account into collections to recoup their losses. They can either place it on a contingent basis with an agency and/or completely release any responsibility regarding the alleged debt. In the later case, any activity would lie on the agency that they released their responsibility. Your account was SOLD (charged-off) into collections on 2-1-2003. The client that placed your account with our office is[redacted], LLC on 8-28-14, and we have as previously stated returned your account to their office for their due diligence regarding your dispute. Due to the private nature of your visit to the medical facility, and HIPPA laws we are not able to provide any other information other than the creditor, and balance, etc. Oftentimes, due to several business transactions it is quite possible that you do not recognize the creditor as stated. We have acknowledged that you are disputing the alleged debt again, and we not contact you again regarding the alleged debt. Please feel free to contact our Compliance Department at [redacted]. [redacted] Compliance Auditor
Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
[redacted]
Dynamic Recovery Solutions
[redacted]
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has received the consumer's concern regarding their consumer report. DRS has also taken the necessary steps to update the consumer's report as of 10 April 2015, this update could possibly take up to 7 business days. Dynamic Recovery Solutions would...
like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumer. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has researched all avenues of verbal communication in all of our databases, and we were not able to locate any calls relating to any of...
the telephone numbers in their profile. Dynamic Recovery Solutions did attach the original media per the consumer's request from our client. It appears we have not made any contact with the consumer with the information on file. Please have the consumer forward any additional information, so that we can properly address their concerns.
If the consumer has any
further questions or concerns, we encourage them to contact our customer
service department at [redacted] or our toll free telephone number
at [redacted].
These people started to call me and my wife recently. When I asked them what it was concerning they asked that I give them my SSN # and street address to verify it was me. I told the lady if she was that stupid to think I was going to do that. They also tried the same thing with my wife. I have never received anything in the mail from them so I have no idea what this about. If I get another call from them I will contact my attorney and the attorney general's office.
RE: Case #: [redacted],
Customer service is our top priority, and we appreciate your bringing this to our attention. Dynamic Recovery Solutions went through a major system overhaul, and the verification information you requested was actually processed in January 2014, but due to the conversion the...
information was no longer readable with our new system. We sincerely apologize for any inconvenience this may have caused on your behalf. Please see attached verification and/or itemized statements regarding the account. We have also taken the appropriate measures to have your consumer reports updated accordingly, and will advise when this has been completed. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com Case #: [redacted],
Good afternoon [redacted]
Dynamic Recovery Solutions has been alerted that this complaint was unsatisfactory to the consumer. Customer Service is our TOP priority, and apologize that the consumer did not receive closure on the initial complaint. However, we have taken the necessary measures to have the consumer's report updated appropriately, and this process can take up to 5-7 business days. We have also attached some items for the consumer's review. If the consumer has further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read
[redacted] complaint and reviewed the account that has been placed with us
by our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
In reference
to [redacted] complaint Dynamic Recovery Solutions does not do any type of
credit reporting.
Per company policy
when a complaint of this nature is received, we cease all activity on the
account in our office and the file is returned to our client.
If [redacted]
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer [redacted] at [redacted]
We do apologize for any inconvenience that [redacted] may have
experienced.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like to add that Dynamic Recovery Solutions has a poor reputation in their collection practices. Furthermore, the original creditor &
myself are engaged in a satisfactory business relationship at this point and have been for many years. This strongly shines light on the fact
that Dynamic Recovery Solutions is not acting in the interest of the original creditor. Of course Dynamic Recovery Solutions is only interested
in their financial interest. One would find it very hard to believe that Dynamic Recovery Solutions has not received the "cease & desist" letter
that was sent by US postal more than a week prior. Dynamic Recovery Solutions has proven to be an unethical entity & obviously a dishonest
one as well.
Regards, [redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clients. Due to this the documents the consumer is requesting are not on file with our company. The consumer’s account has been updated to reflect their desire for original documents, and DRS in accordance with the Fair Debt Collection Practices Act (FDCPA) will cease collection efforts until they can be provided. If the consumer has any questions in the interim they are more than welcome to contact DRS Customer Service at [redacted] or via our website Dynamicrecovery.com
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It will be closed in our office and returned to our client, if the requested media is not provided.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
I will be in touch with them regarding documentation of this account issue.
Regards,
[redacted]
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on...
past
due accounts for our clients. Because we are a third party, we have no control of the consumer’s information.
We have forwarded [redacted] account back to our client, and we have closed the account in our office.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual
who does not want contact. The consumer’s account and phone numbers have been marked as
cease and desist. If they receive any further contact they can utilize our website,
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be
belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist”
status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with
notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC
regarding this account.
Dynamic Recovery Solutions has been made aware that the consumer was not satisfied with our response. Please advise the consumer that we work on behalf of our client, and thus, make no further decisions regarding the account. However, we feel certain that our client will contact the consumer if further information is warranted. Otherwise, the account is closed in our office, and no further contact will be made to the consumer from Dynamic Recovery Solutions.
RE: [redacted], Complaint ID #[redacted]
Dear...
[redacted]
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
Good afternoon [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency. Therefore, we do not have immediate access to the...
documents requested. DRS must submit a formal request for the files, which may take a while. Taking the consumer’s time into consideration, DRS will not leave this request open indefinitely. The consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS office. By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this account. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account except to provide the documentation requested. Best regards, [redacted] Compliance Auditor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted]. The issue is now resolved. I recommend that
Regards,
[redacted]
Revdex.com Case #: [redacted]
We apologize that our initial response was not satisfactory for resolution. Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention.
Dynamic Recovery
Solutions is a legitimate third party collection agency that collects on past
due accounts for our clients. The original creditor exhausted their collection
attempts when they did not receive a payment. The account is normally sold into
collections, so that the original creditor can recoup their loss for
non-payment of the defaulted account. Typically any contact information would
be a part of the original contract that was sold into collections, including,
but not limited to, telephone number, address, etc. Further, any personal identifiable information comes with the file from our client. The PII such as social security number, and/or date of birth are normally accurate when the account is placed with our office, and no further efforts are warranted to get updated information. Per the FDCPA, the agent must verify at least one piece of PII to ensure we are not divulging personal information to an incorrect party, while this protects the consumer. Also, the agent was did not at any time imply any legal action, thus, the explanation of for the statute of limitations was not warranted. The consumer made reference to DRS engaging in an illegal action by having info from their consumer report, and the response was given for the regulations of the FCRA to substantiate no laws have been violated by DRS. This response had nothing to do with our agent, unless the consumer specifically asked the question of our agent, and they would have responded in compliance with the FCRA. It appears that the agent was lending a compliment on how the consumer handled their financial affairs by commenting on specific behaviors relative to their consumer report.
Dynamic Recovery Solutions does acknowledge that the account is not
within the statute of limitations, and/or time barred for any legal action. The
statutes of limitations typically only provide a time frame for a creditor to
recoup their financial losses legally. However, the monies are still owed after
that time frame has expired. Dynamic Recovery Solutions is not a litigious company,
which would imply we had an intention to pursue legal action, and that is far
from any current or future action on our behalf. By law and in compliance with the Fair Debt
Collection Practices Act (FDCPA) DRS MUST permanently cease communications in
relation to this account. There will be no further contact with the consumer
from Dynamic Recovery Solutions.
Our hours of operation:
Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm
EST. If the consumer has any further questions or concerns, we encourage them to contact
our customer service department at [redacted] or our toll free
telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.
I had requested no further contact several months ago in addition to the request of no more calls. Thus, Dynamic Recovery Solutions assertion that all that's needed is a request to stop contact is patently false. Furthermore, their response still indicates a refusal to accept that mistakes were in fact made. Their response is canned, near verbatim response of what has already been sent and represents no good faith effort to ensure that these mistakes will not be made in the future. There is also no indication that they'll cease contact with me on any other accounts they might mistakenly link to me, only the indicated account.
This complaint may be considered closed as consumer unsatisfied with response. Any further dissatisfaction with this company will be addressed outside of Revdex.com.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
RE: Case #: [redacted] Good afternoon,
Dynamic Recovery Solutions is a third party collection agency, and in the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a...
mistake could have been made by erroneously contacting the wrong person, and we sincerely apologize for any inconvenience this may have caused on your behalf.
We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame in regards to the alleged debt to provide options and/or your right to dispute the account. It appears that we attempted to send this notification on 18 December 2014 to [redacted] However, this was an incorrect address without the unit [redacted], and it was not delivered to your correct address. Please see attached request to have validation sent to the correct address: [redacted] You will need to allow at least 3-5 business days for receipt via mail. Further, please see attached report that shows the [redacted] trade line was removed on 12-12-2014; the [redacted] inquiry has been requested to be removed as well. We are not affiliated with [redacted], and have no way to make any updates with that agency. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: Revdex.com Case No: [redacted] Response to Rejection, Good morning [redacted], Dynamic Recovery Solutions apologizes that our initial response was not a satisfactory resolution regarding your concern. [redacted] we are not alleging that you are not stating the truth on your behalf. However, we are trying to advise that when the original creditor exhausts their collection attempts (charged-off) for non-payment of an alleged debt, they sell that account into collections to recoup their losses. They can either place it on a contingent basis with an agency and/or completely release any responsibility regarding the alleged debt. In the later case, any activity would lie on the agency that they released their responsibility. Your account was SOLD (charged-off) into collections on 2-1-2003. The client that placed your account with our office is[redacted], LLC on 8-28-14, and we have as previously stated returned your account to their office for their due diligence regarding your dispute. Due to the private nature of your visit to the medical facility, and HIPPA laws we are not able to provide any other information other than the creditor, and balance, etc. Oftentimes, due to several business transactions it is quite possible that you do not recognize the creditor as stated. We have acknowledged that you are disputing the alleged debt again, and we not contact you again regarding the alleged debt. Please feel free to contact our Compliance Department at [redacted]. [redacted] Compliance Auditor
March 4, 2014
[redacted]
Dispute...
Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
[redacted]
Dynamic Recovery Solutions
[redacted]
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has received the consumer's concern regarding their consumer report. DRS has also taken the necessary steps to update the consumer's report as of 10 April 2015, this update could possibly take up to 7 business days. Dynamic Recovery Solutions would...
like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumer. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has researched all avenues of verbal communication in all of our databases, and we were not able to locate any calls relating to any of...
the telephone numbers in their profile. Dynamic Recovery Solutions did attach the original media per the consumer's request from our client. It appears we have not made any contact with the consumer with the information on file. Please have the consumer forward any additional information, so that we can properly address their concerns.
If the consumer has any
further questions or concerns, we encourage them to contact our customer
service department at [redacted] or our toll free telephone number
at [redacted].
These people started to call me and my wife recently. When I asked them what it was concerning they asked that I give them my SSN # and street address to verify it was me. I told the lady if she was that stupid to think I was going to do that. They also tried the same thing with my wife. I have never received anything in the mail from them so I have no idea what this about. If I get another call from them I will contact my attorney and the attorney general's office.
RE: Case #: [redacted],
Customer service is our top priority, and we appreciate your bringing this to our attention. Dynamic Recovery Solutions went through a major system overhaul, and the verification information you requested was actually processed in January 2014, but due to the conversion the...
information was no longer readable with our new system. We sincerely apologize for any inconvenience this may have caused on your behalf. Please see attached verification and/or itemized statements regarding the account. We have also taken the appropriate measures to have your consumer reports updated accordingly, and will advise when this has been completed. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com Case #: [redacted],
Good afternoon [redacted]
Dynamic Recovery Solutions has been alerted that this complaint was unsatisfactory to the consumer. Customer Service is our TOP priority, and apologize that the consumer did not receive closure on the initial complaint. However, we have taken the necessary measures to have the consumer's report updated appropriately, and this process can take up to 5-7 business days. We have also attached some items for the consumer's review. If the consumer has further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read
[redacted] complaint and reviewed the account that has been placed with us
by our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
In reference
to [redacted] complaint Dynamic Recovery Solutions does not do any type of
credit reporting.
Per company policy
when a complaint of this nature is received, we cease all activity on the
account in our office and the file is returned to our client.
If [redacted]
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer [redacted] at [redacted]
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like to add that Dynamic Recovery Solutions has a poor reputation in their collection practices. Furthermore, the original creditor &
myself are engaged in a satisfactory business relationship at this point and have been for many years. This strongly shines light on the fact
that Dynamic Recovery Solutions is not acting in the interest of the original creditor. Of course Dynamic Recovery Solutions is only interested
in their financial interest. One would find it very hard to believe that Dynamic Recovery Solutions has not received the "cease & desist" letter
that was sent by US postal more than a week prior. Dynamic Recovery Solutions has proven to be an unethical entity & obviously a dishonest
one as well.
Regards, [redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clients. Due to this the documents the consumer is requesting are not on file with our company. The consumer’s account has been updated to reflect their desire for original documents, and DRS in accordance with the Fair Debt Collection Practices Act (FDCPA) will cease collection efforts until they can be provided. If the consumer has any questions in the interim they are more than welcome to contact DRS Customer Service at [redacted] or via our website Dynamicrecovery.com
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It will be closed in our office and returned to our client, if the requested media is not provided.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
I will be in touch with them regarding documentation of this account issue.
Regards,
[redacted]
RE: [redacted]
Dear[redacted],
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on...
past
due accounts for our clients. Because we are a third party, we have no control of the consumer’s information.
We have forwarded [redacted] account back to our client, and we have closed the account in our office.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual
who does not want contact. The consumer’s account and phone numbers have been marked as
cease and desist. If they receive any further contact they can utilize our website,
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be
belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist”
status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with
notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC
regarding this account.
Sincerely,
[redacted]Compliance Administrator
Dynamic Recovery Solutions
[redacted]