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February 24, 2014 
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164 
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) no longer has an active account for the consumer. The response to this complaint was generated on the 24th the letter was generated on the 6th, long before this complaint was responded to. If DRS can help the consumer in anyway or if they are still receiving communications they can contact us directly or through this complaint with the number that was  dialed.  Our customer service number is [redacted] our website is gotodrs.com
Sincerely, 
Compliance Administrator
Dynamic Recovery Solutions
[redacted]

RE: March 14, 2014 
 
[redacted]Dispute Resolution Director
Better...

Business Bureau of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164 
RE: [redacted]  
Dear [redacted] 
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients.  In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years.  Due to several business exchanges, it is possible that a mistake could have been made. We do apologize for contacting **.[redacted] and any undue stress this may have caused.  
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our client. With the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number. 
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
 
[redacted] 
 
Dear **. Bentley,
 
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients.  In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years.  Due to several business exchanges, it is possible that a mistake could have been made. We do apologize for contacting Mr. Lambert and any undue stress this may have caused.
 
 
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our client. With the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number.
 
 
 
Sincerely,
 
 
Compliance Administrator
Dynamic Recovery Solutions
864-509-0062
[email protected]
 
 
Dear **. Bentley,
 
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients.  In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years.  Due to several business exchanges, it is possible that a mistake could have been made. We do apologize for contacting Mr. Lambert and any undue stress this may have caused.
 
 
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our client. With the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number.
 
 
 
Sincerely,
 
 Compliance Administrator
Dynamic Recovery Solutions
864-509-0062
[email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.  
 
This is the first time I have contacted the Revdex.com in my life.  I am grateful that your office expeditiously contacted the company and resolved the matter.  It is interesting that this now MAY have been a mistake as per DRS.
 
Kind regards,  
[redacted]

[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
 408 North Church
Street, Suite C
size="3">Greenville, SC 29601-2164
 
 
Dear [redacted]
 
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our clients. Dynamic Recovery Solutions acknowledges that [redacted] is requesting
no further contact from Dynamic Recovery Solutions.
In reference
to [redacted] complaint, I personally reviewed the telephone call placed on
08/20/2015. Our representative did identify himself and he was very respectful
and courteous toward [redacted]. Our representative did not make any reference
that this was a bill for a hospital as [redacted] stated in his complaint.
Per company policy when a complaint of this nature is
received, we cease all activity on the accounts in our office and the file is
returned to our client.
If [redacted]
has any further questions or concerns, we encourage him to contact our
Compliance Manager at [redacted] 
We do apologize for any inconvenience that [redacted] may have
experienced.
 
Regards,
 
[redacted]
Compliance
Representative

May 1, 2014 
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville , SC 29601-2164 
RE: [redacted]
Dear [redacted],
Apologies for the late response to the consumer. Dynamic Recovery Solutions, LLC (DRS) has no issue sending a letter confirming that collection efforts will cease. A copy of the letter that will be sent tomorrow is attached to this complaint. Please let us know if this is sufficient for the consumer. 
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions, LLC 
[redacted]

RE: Revdex.com Case #:[redacted] Good afternoon, Dynamic Recovery Solutions using information provided as: [redacted], telephone number [redacted] researched consumer name and address in our system, and did not get any results. However, we were able to...

locate call recordings associated with the consumer's phone number provided. There were three occasions where we spoke with the consumer while asking for a different person. 1) 9-8-14 consumer stated that this is not his telephone number anymore, but indicated that she could get a message to him, and she took the message from our agent. Consumer never indicated not to contact that phone number again. 2) 9-24-14 our agent asked for a different name, and the consumer indicated that we were a scam, and that she was a family member, while the agent was attempting to leave a message with the consumer, consumer then indicated that she was his wife, and that we could give her the information, our agent tried to leave another message with consumer, and again, the consumer never indicated to not call this phone number. 3) 11-21-14 during this conversation our agent asked for a different consumer than the one listed on the complaint. The consumer agreed to the name, but denied last four of the social security number. Due to Federal laws and regulations we are not able to disclose to the incorrect person, and due to HIPPA laws we are not able to disclose any diagnosis. Account and call details are attached to solidify findings. It is not the intention of Dynamic Recovery Solutions to engage in any fraudulent activity or identity theft or to misinform abuse or harass any consumer.. We are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity. The consumer neglected on three separate occasions to advise not to contact the telephone number being called, and we have permanently ceased the phone number on file. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.  
I would like to thank you for your prompt attention to this matter.   I am satisfied w/ the action taken.  As a side bar, this was from 1991 - when my husband
was diagnosed with a debilitating illness.  We understand the ramifications of the circumstances, but I do find collection agencies suspect. 
 
Thank you again. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  I am rejecting the response because as I requested previously, I requested the client name, and the account number that this company is allegedly collecting for. It does not do me any good, for this company to claim that they will stop all activity on the account. Where is the account number? What is the company that they are collecting for? What is the billing contact information? Because the a representative from Dynamic Recovery Solutions claimed that they had a signed HIPPA form, I'd like to them to send me a copy, as well as send a copy to the Revdex.com for proof. 
What steps will the company take after Dynamic Recovery Solutions informs the unknown client that they are collecting for, becomes informed that I have disputed the yet proven claim that I owe this company money? 
Dynamic Recovery Solutions has provided me with no proof of anything they have claimed except for someone phishing for personal information over the phone. If this company can to provide me with any proof as I requested at the time of my complaint, I will deem that this company is willfully trying to avoid my request because it is engaging in fraudulent activity. 
Regards,
[redacted]

RE: Revdex.com Case #: [redacted] Dear [redacted], Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the...

years. Due to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalf. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. With Best Regards,[redacted] Compliance Auditor [redacted]

RE: [redacted],Complaint ID#[redacted]
 
[redacted],
 
Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts...

for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
 
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
 
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
 
Sincerely,
 
 
[redacted]Compliance Administrator
Dynamic Recovery Solutions
 
[redacted]

March 24,...

2014 
 
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164 
RE: [redacted] 
Dear[redacted] 
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients.  In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years.  Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status.  We have flagged the account accordingly.  It has been closed in our office and returned to our client.  There will be no further collection activity from DRS regarding this account. 
Sincerely,
 
 
Compliance Administrator
Dynamic Recovery Solutions
[redacted]

March 10, 2014
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164 
RE: [redacted] 
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) has submitted an inquiry deletion request on the consumer's behalf, our apologizes this was not done when responding to the initial complaint. The inquiry should be erased or masked as a soft inquiry within the week. If the consumer has any questions or comments in the interim they are welcomed to contact DRS at [redacted] or our website[redacted]
Attachment: Scan0003.pdf
?Sincerely, 
 
[redacted]
Dynamic Recovery Solutions
 
[redacted]

[
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint. 
Regards,
[redacted]
The company response is the same cookie cutter response they give for all complaints filed against them. By accepting this reponse as "fixing" my issue with them does nothing to hold them accountable for their shady business practices and gives them an A rating with the Revdex.com because they respond quickly with a resolution that they will close the account. This company has many complaints all of the same nature. Trying to collect debts that are not valid or trying to collect extremely old debts that are past the statute of limititations. Every complaint that has been made about this company has received the same response. At some point action needs to be taken. They are committing fraud and need to be held accountable.

Dynamic Recovery Solutions, LLC
(DRS) is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic...

Recovery Solutions does not engage in
any fraudulent activity or identity theft. We are currently licensed and bonded
in all applicable states that require such licensing, and would receive severe
penalties and fines for such fraudulent activity. Our company exists because
there are consumer’s who get into issues where they were at one time unable to
pay their alleged bills, and many WANT to get back on track for a fresh start
financially, and we are here to assist in a smooth transition. We have also completed an update for a soft inquiry for your Equifax consumer report, please allow 5-7 business days for this update to complete.
We acknowledge that the
consumer is disputing the account, and have requested the original
documentation for the debt. The original creditor is [redacted] Corporation. Typically, the original creditor will exhaust their collection attempts, and either
sell or place the account on a contingent basis when the account goes into
default to a collection agency like Dynamic Recovery Solutions to recoup their
losses for non-payment of the loan. The loan was opened on 12/6/2003 with
[redacted] Applicants: [redacted]
 
 what the money you say I owe is for: 1999 [redacted] Sport V6 Utility
Explain and show me how you calculated what you say I owe; a copy of a
statement from the original creditor complete, payment history, starting with
the original creditor (See attached)
Copy of the original signed loan agreement or credit application (See attached)Provide me with copies of any papers that show I agreed
to pay what you say I owe (See attached)
Provide a verification or copy of any
judgment if applicable (Not applicable)
Prove the Statute of Limitations has
not expired on this account:  The
State of [redacted] has a statute of limitations for auto deficiency of 5 years.
Your account was referred to Dynamic Recovery Solutions for possible resolution
on 30 May 2014.
Show me that you are licensed to
collect in my state: Dynamic Recovery Solutions is licensed with [redacted] Office
of Financial Regulation, Original Date of License: 8 April 2009; License #: [redacted] Expiration date: 31 December
2015.
Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, your account has been CLOSED in our office,
and no further contact from Dynamic Recovery Solutions regarding this matter.
If you have any further questions or concerns, we encourage you to contact our
customer service department at [redacted] or our toll free telephone
number at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]

[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
 408 North...

Church Street, Suite C
Greenville, SC 29601-2164 
Dear [redacted] 
We have read
[redacted] complaint and reviewed the account that has been placed with
us by our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
If [redacted] has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer [redacted] at [redacted]. 
We do apologize for any inconvenience that [redacted] may have
experienced.
 
Regards,
 
[redacted]
Compliance
Representative

RE: Revdex.com Case #: [redacted]
 
Good morning [redacted],

size=2>Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions. We are not a litigious company that pursues legal action on behalf of Dynamic Recovery Solutions or our clients. We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame. Further, this notices gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information:  
<!--[if !supportLists]-->·         <!--[endif]-->the amount of the debt;
<!--[if !supportLists]-->·         <!--[endif]-->the name of the creditor to whom the debt is owed;
<!--[if !supportLists]-->·         <!--[endif]-->a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
<!--[if !supportLists]-->·         <!--[endif]-->a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
<!--[if !supportLists]-->·         <!--[endif]-->a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
<!--[if !supportLists]-->·         <!--[endif]-->If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.
[redacted] you state in your complaint that we will not return your calls, we are not sure what number you are calling or during what hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm EST. The toll free number of 1-888-794-3848 is a legitimate toll free number for our company. However, as you can see the attached documents, Dynamic Recovery Solutions has not contacted your cell, daughter, ex-husband, or ex-in laws. The only contact made has been via the validation letter sent on 10-17-2014. Our company voicemail is attached as well. We do not dial from toll free numbers, and we own several telephone numbers in every state, but not for long periods of time. It is possible that you were called by another company who now owns those telephone numbers previously owned by Dynamic Recovery Solutions. 
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted]. Since this business admits that there is no complaint against [redacted], I would like for them to never contact me again. 
Regards,
[redacted]

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