Peter A. Haigh, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Earl called and stated he was going to see if he could give us a warranty to be reimbursed for the engine and requested I call him back on MondayI called Monday, Tuesday and Wednesday and have not received a call back from Earl to resolve this matterTherefore , I will not accept their response and this matter.
Regards,
*** ***

CUSTOMER DIDN'T BUY A VEHICLE FROM OUR DEALERSHIP DIXIE IMPORTS, HE IS A CUSTOMER TO ANOTHER DEALERSHIPTHANKS

check is being mailed out to customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
We did purchase this vehicle from Dixie Imports. There are multiple locations. It's the one on Summed Rd near rt
Regards,
*** ***

My wife faxed a copy of the invoice a few days ago. I'm just making sure you received it and also wondering what the next step is

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Thank you so much for your information regarding the purchase you made with usDixie Imports wants to formally apologize for the information that has been given to youWe are looking into the matter at this time and will be in contact with you as soon as possible to get this matter taken care of. The above response does not provide a timeline as to when my car will be fixedThe information and directions given to me were exactly what your sales agent represented to meI took the car to your automotive technicians after listening to my voicemails(which I still have) While I appreciate your apology, I would like to request when my car will be fixed?
Regards,
*** ***

Customer picked vehicle up on July 1, If she is unhappy about anything she can contact Earl at 513-***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I would let to have this matter resolvedI want a refund of the $dollars I put down on the car
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

CUSTOMER DIDN'T BUY A VEHICLE FROM OUR DEALERSHIP DIXIE IMPORTS, HE IS A CUSTOMER TO ANOTHER DEALERSHIPTHANKS

Revdex.com:
Dixie Imports has requested that I speak with Mr B*** the Manager/OwnerI spoke with him on Wednesday June 28th and he stated that they are willing to fix the car? I dropped the car off on Friday June 23rd and was told on Friday, June 30th that they are waiting on a part for the battery and that the air conditioning was fixed, but we would have to discuss getting the radio and electronics fixed as the part costs 1,to fix a broken speaker? I stated to Mr B***s that this was unacceptable and that I haven't had the use of my car and that my car payment had to be made and I could not split the cost with Dixie ImportsI am stI'll waiting to get my car fixed?
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

We appreciate your concernsHowever, this is between the customer and the warranty company, furthermore the name accompanying the complaint does not appear in our system, for a purchasIf this is not the correct name, please forward it to us, so we can potentially assist the customer

We apologize for the delay and the inability of the outside repair shops to isolate the origin of the water intrusion in the vehicle you purchased.? As
a result and as you agreed to, we have purchased the vehicle back on March 19, as a full refund including any loan finance deficit with your auto loan lender.? ? We are glad you are happy with this solution and hope you will give Dixie Imports a chance at serving you the next time you are in the market for an automobile

Customer? was refunded on this dealEarl was not the salesmanNina wasI have attached copy of cashed check

[A default letter is provided here which indicates your acceptance of the business's response? If you wish, you may update it before sending it? If you and the business have
reached an agreement and compliance is set for a future date, we trust the business will comply? Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me? I am pleased with their quick response.?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.This response is not acceptedEarl is not returning phone calls for days to a week, promising that you are going to try to solve this matter and then requesting we call you and then we have to wait almost a week to have a return call or no call at all? Only to hear that he is still waitingNo warranty that you are promising to try and get us due to the issues that have arose takes this long to figure outThis matter is far from resolved and we will not be removing negative reviews per your request until some resolution has been reached.?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Customer was not discriminated againstHer salesperson was also African AmericanI have attached the paystub along with the notes from? *** *** *** as to the reason this deal could not be fundedThis deal has been forwarded to our attorney in the matter of fraudulent paystubs.? Thank You, *** ***First of all just because a salesperson is black does not mean they do not discriminate against one anotherI am mixed, therefore that statement is a very uneducated oneSecond of all like I told the Manager I changed jobsLike there is so much missing from the contract that is also missing from her statementWhoever *** *** is was not there and I didn't interact with her at all or she didn't introduce herselfThe point of the matter is I've done my research and ? this business is operating in the wrong matterAccording to Consumer Protection Laws the dealership failed to obtain certificate of title in the name of the purchaser (*** ***) on or before the 40th day of sale? Dixon Imports, INC accepted a trade in contingent upon financing being arrangedThe trahas been held hostage by Dixie ImportsI have proof that I was told the car would be available for pickup on 10/01/and it was "ON VACATION WITH A SALESMAN"I have text messages from *** Henry stating I was not trying to keep the car I just wanted my trade in and title backIn violation of R.Cthe Cadillac was repossessed on the night of 9/28/In violation of R.C1317.12, Dixie Imports failed to send out a notice constituting a default which there isn't one because there is no financing on the carUnder ? O.A.C109:4-3-they failed to provide me at the time of trastating cl***y and conspicuously under what conditions I was able to get my trade in back.? When I contacted *** ***, on 9/15/16, I was told that I would receive something within days of the financing falling through, I never received that paperworkI was also told by management at *** *** that they have no records of the car I was trying to finance or meAt this point I have lost a car because I have no transportation and because Dixie Imports transfered the Mississippi title over to the dealership they are giving me the runaround about getting that car backI am asking for my car back, like I said I have proof that they stated they will give the car back and no one has honored that statement a Dixie Imports yetWhen my Husband called and asked about the car on 10/3/the lady that answered the phone laughedI don't see what is so funny about stealing a persons carI have been very reasonable and patientI have a witness that was on the phone when I took the Cadillac back to the lot to pick up my Chrysler and *** asked me where I was working so that he could go ahead and keep me in the carI have been laughed at, hung up on, and left on the phone line when calling to inquire about my Chrysler and the best response or defense they have about this whole wrong ordeal is a statement about "fraudulent stubs" which was cleared up due to another jobIt's not right and I'm only asking for my car back, my only vehicle, so that I can go to workI had an emergency and missed my Mom having major surgery in MississippiThis is a very stressful situation all because they are trying to find loop holds to keep the car that I ownI don't see a lawyer stating what they did was right after all the violations I listed above.?
Regards,
*** ***

This complaint was resolved July 5, to the satisfaction of the Buyer.? Unfortunately the warranty company the Buyer purchased the policy from should have been who he contacted for a refund and explanation of any calculation of monies due just as it was explained to him.? The Buyer’s
complaint should have been to the Insurer if he was not satisfied.? However, Dixie Imports took it upon themselves to issue a check for a refund in an amount that was satisfactory to the Buyer and in turn seek reimbursement from the insurer which was then denied

The Customer purchased the Mercedes GL on May 27, and as you can see on the attached sales documents below it was clearly sold “AS - IS” as printed on both the Retail Purchase Contract and on the Buyers Guide both signed by the Buyer.? At the time of purchase as confirmed by the agreed to and signed “We Owe Sheet” by Dixie Imports, Incand the Buyer, the only two items were to add freon to the AC unit and to check the volume on the radio and advise the findings.? The AC issue was taken care of and on June 30th Dixie Imports offered to split the cost for the radio repair parts totaling $1200.? The customer told us that this was unacceptable.? We explained that we had done everything we committed to and have not heard from her in since then.? ? Let me know what I can do next.Thanks,Charles CS***Tel ***

Business stated they never increased the price of the vehicle? They said the customer drove the car and something went wrong with it (timing chain)? She took it elsewhere to be fixed and then comes back? It was denied by the warranty co, which they can't control b/c it was a pre-existing issue? How can it be pre-existing if the car started and stopped?