Product Care PlansFailure to issue a refund after failed attempts to file a claim
Product care plan: ST#TE# TR# ID# 7JZ6901TWVFG Date of purchase 08/01/date of complaint 11/20/HTC Desire purchased with a product care planThe phone became unusable (multiple times before the complaint also)I went through the Product Care Plan for replacementI was referred to boost under manufacture replacement (866-402-7366)From boost I was referred to HTC (866-449-8358)There were multiple issues wrong with the phone that could not be listed on the product care plan claim(word limit).The phone could not be replaced as it was discontinuedI went to Walmart explained the issue, a manager told me to callAs my phone was not working and displaying the issues even after reset, I used the Walmart phoneI went through the process again with the employees presentStill no help The employees called on my behalf and went through the same problem( almost hours in
Unacceptable customer serviceWaited for more than minutes in sporting goods department for a customer assistance in order to buy ammunition and no one cameAsked associates multiple times to call for someone who could assistLeft the store without purchasing
Took oil in for change.Car leaking oilOil change was not done properly.Horrible customer service
March 24,Store Ticket noXXXXXXXXXXXNo charge for service
oil pressure switch
oil filter
labor
On the Walmart Appthey had laptops advertised for about $at the Seagoville locationI drove about minutes away from my closest Wal-Mart to grab a couple of these laptops for my children When I arrived I headed straight to the electronic department, found the laptop and made sure the serial numbers match the one in the adOnce I confirmed that the laptops did match I asked Misty, the cashier, to scan the laptopShe then told me that the price was not $it was more like $I showed her the ad and the matching model numbers and she rushed off to find someone In chargeA few minutes later she brought back a very rude and nasty assistant manager named GingerGinger was more interested in belittling me than helping me, and despite what was shown on there app she insisted that I wasn't getting anythingI am very dissatisfied with the poor quality of customer service Wal marts employees provide there customers and also with their deceptive advertising tacticsI will take my business and money elsewhere!
A price displayed was not honored and the sales managers were extremely disrespectful
Tonight, I visited the Walmart at West Tennessee St
Tallahassee, FL We came solely to purchase an air purifierOnce on the aisle, we found a Febreeze model for $I checked the UPC number twice to make sure it matched, since the model looked so niceI was so excited to find they matchedI even took a picture to show my great deal to my boyfriendWhen we got to the register, it rang up $I called someone over and showed her the picture of the priceShe agreed the numbers matched and tried to change the price, but it required a supervisors loginWhen the customer service manager, Patrick *** came over, he was EXTREMELY disrespectfulHe said the number was number off and rolled his eyes, stating that we didn't check it well enoughMy boyfriend explained that we found it on the shelf at that labelHe very rudely proclaimed that he would go check if it "made us ha
Walmart Pharmacy 10- I suffer with bouts of chronic pain that can totally incapacitate meI never know when it's going to happen but in this case, it had been for about weeks Because I am not a fan of synthetic prescription drugs that will ultimately damage vital organs, I prefer and choose alternatives including but not limited to topical methods Approximately 10/17/2017, I called the automated pharmacy for my 3rd and last refill on my *** Patches and received a confirmation that I could pick them up 10/18/When I arrived at the Pharmacy I was told that they attempted to reach me to inform me that they did not have the *** Patches in stock The (1st) young lady was very pleasant and asked me for a telephone number to reach me She assured me they would have them by 10/19/and apologized for the inconvenience I assured her it wasn't her fault and I would arrange to come back the following day As I was leaving the store, my phone rang and it was the Pharmacy I called back when I got to the car and was placed on hold I went back to the Pharmacywas still on holdand asked if they were trying to reach mehopeful that perhaps they made a mistake and that they did in fact have my *** Patches I was informed that they just wanted to let me know that the *** Patches were not in stock Thereafter, several hours later, I kept receiving calls from the same number
I returned to the Pharmacy the following day on 10/19/and when I was about to pay (another) the young lady pulled my prescription and I was about to pay UNTIL she opened the package I have filled this same prescription other times and this young lady attempted to give me pack when the script is for She went as far as to involve the Pharmacist who also said I was only entitled to pack of I explained several times that the last time I picked up my script it was packs They both suggested that this was my first script until I showed them receipts from previous purchases 7/2/AND 9/27/ The (2nd) young lady had a very unsympathetic "oh well" attitude and attempted to ring up the order by taking the coupon I had in my hand to according to her put it in the system The Pharmacist suggested I return to my PCP for a different script which is ridiculous I only had pack of the Flector Patches left from the script I filled on 9/27/and I needed them badly More importantly, I had other refill left on this script I was disappointed and felt disrespected
I tried to purchase two tv's from Walmart the last few daysadvertising, poor customer service and lack of help
On 8-24-and 8-26-I have frequented three Walmarts in my areaSaddle Brook, Teterboro and North BergenI tried to purchase a tv advertised on shelf for $in the Saddle Brook storeI was told it wasn't in stock nor could I order itI also couldn't find out if it was available in nearby storesI went to the other two locationsSame storyOn shelf and no tv availableI then looked to purchase a *** inch 4K tvI tried to price match with a *** *** price again back in Saddle Brook on 8-24-and the manager said he couldn't because the *** *** tv had an additional feature and was cheaper! Calling customer service did nothingNo phone calls or helpOn 8-26-I also went back to Walmart after shopping for groceries earlier in the day and spending over I wanted the inch tvI went back to Saddle Brook and the tv wasn't available as I
Duplicate charge and four overcharged items acknowledged as owed but not refunded due to close of cash and close of customer serviceTheft by store
I checked out of Wylie Texas Wal-Mart at 10:PM on the evening of December 2, I noticed billing errors immediately after paying for my itemsThe errors are a duplicate charges for the same produce item of $and $respectively (single produce item charged twice-nontaxable item)I was also overcharged by $on four kitchen items (taxable at 8.25%)The total overcharged items are $I asked the store manager (an employee who identified herself as store managertwo employees identified themselves as the store managers in charge) for a refundOvercharges were acknowledged by the store but the Manager on site refused to refund the overcharges and told me I had to come back tomorrow because they had "cashed out" and that customer service was closedI was near the location for a Holiday event and live over miles awa
refund wanted for minutes bought for a defective phone
I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
I bought tires on 9/14/from Walmart in Inverness FlThese tires were to have a 60,mile warrantythey did not honor the warranty
The tires I bought on 9/14/were to have a 60,ile warranty on themThree of the tires started to seperate on the insideI was told by Walmart in Pinellas Park that as long as I was under the 60,miles the tires would be replaced at no cost to meWe took the car in and they checked the milage and we had approximately 37,miles on themAgain I was told they were under warranty and also that these tires were defectiveThey are goodyear tiresThe technician decided it as there of the tires went bad and it was a defective product they would replace all tires When they finished replacing the tires they THEN told me it was going to be about $plus taxI asked for the manager and was told he was at lunch We waited for hours and then were told he was in a meetingI explained that I was told that these tires were being repla
I was told by Walmart that I had won a $gift card and then my personal information was shared!
I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
purchased a car battery for it failed to start my car twice where I had to call aaa for a jump start I purchased a new battery and have no more problems.the store told me the battery is good and they wont return it
The auto technicians in the auto center are a jokeI took my car in for a simple oil change and they destroyed my engine!!!! And of course refuse to take any responsibility for what they did even though they're a multi billion dollar companyWhy would they take care of their customers, right?? Save yourself the hassle and trouble I'm dealing with and go to a real mechanic!!!!
The walamrt on centerville road has the absolute worst customer service I have ever experiencedWhen I asked for a large item to be price checked they refused to do so until I asked for a supervisor on dutyThe supervisor would not give me the price that was listed even though there was no other price tags on either of the gondolasThere were of the same product in the spot and of the supposed correct itemI was lied to and told they were only allowed to discount 10% per walmart policyWhen asked for a copy of the policy none was provided as well as I was unable to find it online or through their live customer service centerI was thoroughly embarrassed and apauled by the entire situationI have never been to a walmart where they do not honor the price that is posted especially when so much of that product had been listed
Wal-Mart location Murphy NC
This review is about the worst service I have ever received in a Wal-Mart store
I recently purchased some boots from Wal-Mart and found they were the wrong size once getting home and wearing them bothI had them days until I had time to return and exchange themI work Third shift so when I'm out its lateI arrived at Walmart in Murphy to exchange the bootsI walked to the self-checkout as all the employees were gathered eating candy bars and drinking soda and I found *** the return "specialist" I explained the situation and let him know I'm returning these for a size smallerTags were still on item and a printed Wal-Mart price was even on the side of the boxI did not think to keep the receipt so I did not have it*** explained he would need it to do anything since he does not know if Wal-Mart sales the bootsThe cashier let *** know they are in the shoe Deptshe has seen themI let *** know it was important that I can size these down I have to work tomorrow He refused to even look at the boots or even validate the price tag to see it was from Walmart *** made me feel like I had stolen boots from him and I was a modern day thief trying to get something past himThis is not the case I simply wanted a smaller size, no money or gift card just an exchange that I have received before with no issuesI let *** know I would go to my nearby Walmart Blairsville Ga and they would take care of me , he said that he would call and let them know I would be coming not to take care of it without a receipt At that time I asked him for his name and left the storeI then drove to Walmart miles away Blairsville Ga and returned the boots for a smaller pair with no issues I would suggest stay away from Murphy NC Walmart unless you want to be ignored and treated like a thief I have lived near this Walmart my entire life and it has gone downhill more and moreI suggest the nearby Blairsville Walmart where you will be treated like a valued customer
*** Return specialist on 2nd or 3rd shift is the reason for this review,
Exchanges with or without receipts,harrassment by employees who have numerous personal @least two at a time on each isle filling customers around,rude,hateful,&very disrespectful!!! I am not the only customer dealing with thisNorth belt will send customers to South belt to exchange even when purchased from their store to exchange!!! Please address this issueThe issue has been going on for at least three years! I have attempted to contact corporate & they have contacted walmart as they called & left a message of "Hello,Hello" & hung up! Ive attempted to contact them times & no manager will come to phone! thank you *** ***
Product_Or_Service: Flashlight
Purchased the LED Lightshow projection kaleidoscope red/green/blue in October Christmas version and tried to use it this weekend to discover it didn't workTried to exchange it today but because we didn't have the receipt they would only give me $towards the exchange for the exact same item! They kept saying well this is our policy I said it's defective and I'm asking for an even exchangeTalked to the manager on duty and she keep saying the employee was correct no even exchangeWell they just lost my business forever! I'm boycotting all Walmart's
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
Bought a TvA part was not workingCalled warranty they sent a tech to service TvStill not workingAnd now it has a rainbow come out in picture and it zoomed in on it's own and can't get it to unzoomEven put new batteries on controllerAnd nothingTech called me on Febto see how the tv was doingAnd I explained what is happening nowAnd he told me to call the warranty againBecause he explained to them what he did and what the Tv was doing alreadyI Called the warranty today March 1,and they are giving me a hard timeI still have warranty on this TvI purchased extra yrs for itThe tech changed the mother board on itAnd when he turned it on he himself saw the rainbow of colors come out and he saw that the tv was not doing that beforeAnd now it wasHe said he was going to call them and let them knowAnd that he did his jobThe tech told me that the tv was defective and they needed to replace itBut they keep giving me the run around
Product_Or_Se
On July 2016, my son a college student took his car to Walmart store #located in Harker Heights, TX for an oil changeAfter services, he noticed that the passenger side rear window was down because some one had tampered with itHe tried to bring the window up but has become in operationalHe the file a complaint requesting to know what had happened because he was not told of this failure even though they had annotated on his inspection sheet about other discrepanciesIt was at this time that I became involvedWe then spoke to one *** the co-manager that refused to give his last nameHe said that the window was down when the vehicle arrived the shop and that he would review the camera tapeAnd that my son should get at least three estimates less than $and that anything above that, the Walmart insurance would then take overOn July 20016, my son went to the store with estimates*** in the company of another Walmart worker, *** then said that the tapes were reviewed and that the window was down prior to entering their shopI then requested to see this tapeHis reply was that this was for internal review onlyI would like the store to show the tape or own up to their fault and to pay for whatever it takes to fix their mistake
Product Care PlansFailure to issue a refund after failed attempts to file a claim
Product care plan: ST#TE# TR# ID# 7JZ6901TWVFG Date of purchase 08/01/date of complaint 11/20/HTC Desire purchased with a product care planThe phone became unusable (multiple times before the complaint also)I went through the Product Care Plan for replacementI was referred to boost under manufacture replacement (866-402-7366)From boost I was referred to HTC (866-449-8358)There were multiple issues wrong with the phone that could not be listed on the product care plan claim(word limit).The phone could not be replaced as it was discontinuedI went to Walmart explained the issue, a manager told me to callAs my phone was not working and displaying the issues even after reset, I used the Walmart phoneI went through the process again with the employees presentStill no help The employees called on my behalf and went through the same problem( almost hours in
Unacceptable customer serviceWaited for more than minutes in sporting goods department for a customer assistance in order to buy ammunition and no one cameAsked associates multiple times to call for someone who could assistLeft the store without purchasing
Took oil in for change.Car leaking oilOil change was not done properly.Horrible customer service
March 24,Store Ticket noXXXXXXXXXXXNo charge for service
oil pressure switch
oil filter
labor
On the Walmart Appthey had laptops advertised for about $at the Seagoville locationI drove about minutes away from my closest Wal-Mart to grab a couple of these laptops for my children When I arrived I headed straight to the electronic department, found the laptop and made sure the serial numbers match the one in the adOnce I confirmed that the laptops did match I asked Misty, the cashier, to scan the laptopShe then told me that the price was not $it was more like $I showed her the ad and the matching model numbers and she rushed off to find someone In chargeA few minutes later she brought back a very rude and nasty assistant manager named GingerGinger was more interested in belittling me than helping me, and despite what was shown on there app she insisted that I wasn't getting anythingI am very dissatisfied with the poor quality of customer service Wal marts employees provide there customers and also with their deceptive advertising tacticsI will take my business and money elsewhere!
A price displayed was not honored and the sales managers were extremely disrespectful
Tonight, I visited the Walmart at West Tennessee St
Tallahassee, FL We came solely to purchase an air purifierOnce on the aisle, we found a Febreeze model for $I checked the UPC number twice to make sure it matched, since the model looked so niceI was so excited to find they matchedI even took a picture to show my great deal to my boyfriendWhen we got to the register, it rang up $I called someone over and showed her the picture of the priceShe agreed the numbers matched and tried to change the price, but it required a supervisors loginWhen the customer service manager, Patrick *** came over, he was EXTREMELY disrespectfulHe said the number was number off and rolled his eyes, stating that we didn't check it well enoughMy boyfriend explained that we found it on the shelf at that labelHe very rudely proclaimed that he would go check if it "made us ha
Walmart Pharmacy 10- I suffer with bouts of chronic pain that can totally incapacitate meI never know when it's going to happen but in this case, it had been for about weeks Because I am not a fan of synthetic prescription drugs that will ultimately damage vital organs, I prefer and choose alternatives including but not limited to topical methods Approximately 10/17/2017, I called the automated pharmacy for my 3rd and last refill on my *** Patches and received a confirmation that I could pick them up 10/18/When I arrived at the Pharmacy I was told that they attempted to reach me to inform me that they did not have the *** Patches in stock The (1st) young lady was very pleasant and asked me for a telephone number to reach me She assured me they would have them by 10/19/and apologized for the inconvenience I assured her it wasn't her fault and I would arrange to come back the following day As I was leaving the store, my phone rang and it was the Pharmacy I called back when I got to the car and was placed on hold I went back to the Pharmacywas still on holdand asked if they were trying to reach mehopeful that perhaps they made a mistake and that they did in fact have my *** Patches I was informed that they just wanted to let me know that the *** Patches were not in stock Thereafter, several hours later, I kept receiving calls from the same number
I returned to the Pharmacy the following day on 10/19/and when I was about to pay (another) the young lady pulled my prescription and I was about to pay UNTIL she opened the package I have filled this same prescription other times and this young lady attempted to give me pack when the script is for She went as far as to involve the Pharmacist who also said I was only entitled to pack of I explained several times that the last time I picked up my script it was packs They both suggested that this was my first script until I showed them receipts from previous purchases 7/2/AND 9/27/ The (2nd) young lady had a very unsympathetic "oh well" attitude and attempted to ring up the order by taking the coupon I had in my hand to according to her put it in the system The Pharmacist suggested I return to my PCP for a different script which is ridiculous I only had pack of the Flector Patches left from the script I filled on 9/27/and I needed them badly More importantly, I had other refill left on this script I was disappointed and felt disrespected
I tried to purchase two tv's from Walmart the last few daysadvertising, poor customer service and lack of help
On 8-24-and 8-26-I have frequented three Walmarts in my areaSaddle Brook, Teterboro and North BergenI tried to purchase a tv advertised on shelf for $in the Saddle Brook storeI was told it wasn't in stock nor could I order itI also couldn't find out if it was available in nearby storesI went to the other two locationsSame storyOn shelf and no tv availableI then looked to purchase a *** inch 4K tvI tried to price match with a *** *** price again back in Saddle Brook on 8-24-and the manager said he couldn't because the *** *** tv had an additional feature and was cheaper! Calling customer service did nothingNo phone calls or helpOn 8-26-I also went back to Walmart after shopping for groceries earlier in the day and spending over I wanted the inch tvI went back to Saddle Brook and the tv wasn't available as I
Duplicate charge and four overcharged items acknowledged as owed but not refunded due to close of cash and close of customer serviceTheft by store
I checked out of Wylie Texas Wal-Mart at 10:PM on the evening of December 2, I noticed billing errors immediately after paying for my itemsThe errors are a duplicate charges for the same produce item of $and $respectively (single produce item charged twice-nontaxable item)I was also overcharged by $on four kitchen items (taxable at 8.25%)The total overcharged items are $I asked the store manager (an employee who identified herself as store managertwo employees identified themselves as the store managers in charge) for a refundOvercharges were acknowledged by the store but the Manager on site refused to refund the overcharges and told me I had to come back tomorrow because they had "cashed out" and that customer service was closedI was near the location for a Holiday event and live over miles awa
refund wanted for minutes bought for a defective phone
I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
I bought tires on 9/14/from Walmart in Inverness FlThese tires were to have a 60,mile warrantythey did not honor the warranty
The tires I bought on 9/14/were to have a 60,ile warranty on themThree of the tires started to seperate on the insideI was told by Walmart in Pinellas Park that as long as I was under the 60,miles the tires would be replaced at no cost to meWe took the car in and they checked the milage and we had approximately 37,miles on themAgain I was told they were under warranty and also that these tires were defectiveThey are goodyear tiresThe technician decided it as there of the tires went bad and it was a defective product they would replace all tires When they finished replacing the tires they THEN told me it was going to be about $plus taxI asked for the manager and was told he was at lunch We waited for hours and then were told he was in a meetingI explained that I was told that these tires were being repla
I was told by Walmart that I had won a $gift card and then my personal information was shared!
I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
purchased a car battery for it failed to start my car twice where I had to call aaa for a jump start I purchased a new battery and have no more problems.the store told me the battery is good and they wont return it
The auto technicians in the auto center are a jokeI took my car in for a simple oil change and they destroyed my engine!!!! And of course refuse to take any responsibility for what they did even though they're a multi billion dollar companyWhy would they take care of their customers, right?? Save yourself the hassle and trouble I'm dealing with and go to a real mechanic!!!!
The walamrt on centerville road has the absolute worst customer service I have ever experiencedWhen I asked for a large item to be price checked they refused to do so until I asked for a supervisor on dutyThe supervisor would not give me the price that was listed even though there was no other price tags on either of the gondolasThere were of the same product in the spot and of the supposed correct itemI was lied to and told they were only allowed to discount 10% per walmart policyWhen asked for a copy of the policy none was provided as well as I was unable to find it online or through their live customer service centerI was thoroughly embarrassed and apauled by the entire situationI have never been to a walmart where they do not honor the price that is posted especially when so much of that product had been listed
Wal-Mart location Murphy NC
This review is about the worst service I have ever received in a Wal-Mart store
I recently purchased some boots from Wal-Mart and found they were the wrong size once getting home and wearing them bothI had them days until I had time to return and exchange themI work Third shift so when I'm out its lateI arrived at Walmart in Murphy to exchange the bootsI walked to the self-checkout as all the employees were gathered eating candy bars and drinking soda and I found *** the return "specialist" I explained the situation and let him know I'm returning these for a size smallerTags were still on item and a printed Wal-Mart price was even on the side of the boxI did not think to keep the receipt so I did not have it*** explained he would need it to do anything since he does not know if Wal-Mart sales the bootsThe cashier let *** know they are in the shoe Deptshe has seen themI let *** know it was important that I can size these down I have to work tomorrow He refused to even look at the boots or even validate the price tag to see it was from Walmart *** made me feel like I had stolen boots from him and I was a modern day thief trying to get something past himThis is not the case I simply wanted a smaller size, no money or gift card just an exchange that I have received before with no issuesI let *** know I would go to my nearby Walmart Blairsville Ga and they would take care of me , he said that he would call and let them know I would be coming not to take care of it without a receipt At that time I asked him for his name and left the storeI then drove to Walmart miles away Blairsville Ga and returned the boots for a smaller pair with no issues I would suggest stay away from Murphy NC Walmart unless you want to be ignored and treated like a thief I have lived near this Walmart my entire life and it has gone downhill more and moreI suggest the nearby Blairsville Walmart where you will be treated like a valued customer
*** Return specialist on 2nd or 3rd shift is the reason for this review,
Exchanges with or without receipts,harrassment by employees who have numerous personal @least two at a time on each isle filling customers around,rude,hateful,&very disrespectful!!! I am not the only customer dealing with thisNorth belt will send customers to South belt to exchange even when purchased from their store to exchange!!! Please address this issueThe issue has been going on for at least three years! I have attempted to contact corporate & they have contacted walmart as they called & left a message of "Hello,Hello" & hung up! Ive attempted to contact them times & no manager will come to phone! thank you *** ***
Product_Or_Service: Flashlight
Purchased the LED Lightshow projection kaleidoscope red/green/blue in October Christmas version and tried to use it this weekend to discover it didn't workTried to exchange it today but because we didn't have the receipt they would only give me $towards the exchange for the exact same item! They kept saying well this is our policy I said it's defective and I'm asking for an even exchangeTalked to the manager on duty and she keep saying the employee was correct no even exchangeWell they just lost my business forever! I'm boycotting all Walmart's
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
Bought a TvA part was not workingCalled warranty they sent a tech to service TvStill not workingAnd now it has a rainbow come out in picture and it zoomed in on it's own and can't get it to unzoomEven put new batteries on controllerAnd nothingTech called me on Febto see how the tv was doingAnd I explained what is happening nowAnd he told me to call the warranty againBecause he explained to them what he did and what the Tv was doing alreadyI Called the warranty today March 1,and they are giving me a hard timeI still have warranty on this TvI purchased extra yrs for itThe tech changed the mother board on itAnd when he turned it on he himself saw the rainbow of colors come out and he saw that the tv was not doing that beforeAnd now it wasHe said he was going to call them and let them knowAnd that he did his jobThe tech told me that the tv was defective and they needed to replace itBut they keep giving me the run around
Product_Or_Se
On July 2016, my son a college student took his car to Walmart store #located in Harker Heights, TX for an oil changeAfter services, he noticed that the passenger side rear window was down because some one had tampered with itHe tried to bring the window up but has become in operationalHe the file a complaint requesting to know what had happened because he was not told of this failure even though they had annotated on his inspection sheet about other discrepanciesIt was at this time that I became involvedWe then spoke to one *** the co-manager that refused to give his last nameHe said that the window was down when the vehicle arrived the shop and that he would review the camera tapeAnd that my son should get at least three estimates less than $and that anything above that, the Walmart insurance would then take overOn July 20016, my son went to the store with estimates*** in the company of another Walmart worker, *** then said that the tapes were reviewed and that the window was down prior to entering their shopI then requested to see this tapeHis reply was that this was for internal review onlyI would like the store to show the tape or own up to their fault and to pay for whatever it takes to fix their mistake