This location refused to honor a price match due to the assistant store manager's "personal preference"
Walmart.com had an item, Baby Trend Hello Kitty Travel system, for $We located the item at store number:XXXXX took this item to the register with Walmart.com pulled up on our phone to show the cashierThe cashier stated that I needed to go to customer service deskThe cashier at the customer service desk stated that he was not comfortable honoring the price match and called down the customer service manager named *** stated she didn't know how to do the price match and called the assistant store manager named *** stated that she was not going to honor the price match because she was not able to get the product in the store for that priceWe showed her the product on Walmart.com and it was confirmed that it was the same product but she was not going to honor the price matchI had the Store manager *** *** paged twice while I was in the store w
I cancelled my plan in January Received a final bill for the full amount for day of serviceI tried paying the bill online but since I am no longer a member my online account was eliminatedI called the number on the bill and was told I'd have to pay an extra $to pay it online or I could pay it in the WalMart store for an extra centsI went to WalMart this morning (2/28/16) to pay the bill & they were unable to access my account since it was closedThey called the toll-free number on the bill & was told they couldn't help without the dealer code & if they had that I would still be charged the $I got on the phone & talked to *** (he refused to give me his last name, said it was against company policy)He told me I should try going to another WalMart or go back to that one at a different time when someone else was workingWe got off the phone & I continued to talk with the customer service manager who tried to helpShe tried paying the bill at the register but wa
While checking out at Eastlake, Ohio Walmart today, I was publicly shamed and completely embarrassed by the cashier waiting on usI was shopping with my & year olds & we went to check outThe lines were very long & our line was moving extremely slowWe were tired & my kids were losing patienceWhen it was our turn to put our things on the belt, my year old wanted to helpHe tossed an item on the belt & it rolled over the scanner & onto the bill of the person in front of usOur cashier *** was very annoyedI apologized & she didn't respond & just acted more annoyedI apologized again & said he's & he didn't mean to do itShe then got very loud and began to shame me & my kids by saying something long the lines of: them beingvwild & throwing things all over the placeIt was an accidentI apologizedIt should have been the end of itThis person was so rude & unprofessional, I asked to speak to a managerShe said, again very rude, GO AHEAD! So I went to customer service & asked for a managerI got the customer service manager & she walked over to our check out & the cashier was goneShe left the line & all the other customers waitingWhen she walked back she told the manager she wouldn't wait on usThe manager nodded at her & gave her a look like she understood that we were the problemShe rang us out but at no time did she apologize for what happenedShe also didn't listen to what I was trying to tell herWhen I was talking, she cut me off & said it was OKBut it wasn't OK! My children and I were publicly shamed and completely embarrassed by this womanThere was nothing OK about what took placeI spend hundreds of dollars a month at Wal-Mart, I am an active Wal-Mart reviewerAfter this, I will not shop at that store again
I was at your store-N.Rte 73, West berlin, NJ on 5/13/A young lady name *** was very polite as I walked through the Garden departmentI went into the store and came across several of your employees, NONE of them spoke, gave eye contact or even asked did I need assistanceThis ate at me while I walked through your store, so I went to customer service and asked for a managerShe came and stated that was unacceptable and would let the store manager knowI decided not to spend any money at this Wal-Mart due to Customer ServiceSo on my way back home, I stopped at the Hammonton Wal-Mart and got better serviceI wouldn't recommend this Wal-Mart to anyone I know
Poor *** ***
I was in Wal-Mart store #in Surprise Arizona on June 23, at 6:PM to return some vinyl tiles and shower curain rods without my receipt for an order I placed onlineThe customer service manager was able to locate my order easilyHowever, he (Collin) He said he could not do the return since it was a different system from online to the storeI waited for another manager named Ernesto who was very rudeI continued to go up the channels since I shop at this locatio almost everydayAfter waiting over minutes I spoke to the store manager John who said I was trying to commit fraud and he could not be apart of fraudulent practicesI felt like a criminal I have never stole anythingI am a Veteran of the U.SAir Force where I worked law enforcementFraudulent practices are not a part of my characterNot only did he not solve the issue but he called me a theifI want my money back and an apologyThis type of behavior is very unprofessional and sh
Purchased an item that can't be refunded once opened but you can't see the disclaimer till after the item is opened
I purchased an iPhone from Walmart with straight talk service When trying to transfer the phone to a different provider I was told I couldn't do that until that phone was in use for months the disclaimer is apparently packaged inside the iphone packaging Once you open the iphone packaging, You CAN NOT RETURN the phone I now have a $phone that my foster child can not use because they refuse to unlock the paid for device You can't even read the disclaimer said to be placed inside the packaging because again, once you open that sealed wrapper you can not return the Iphone There is nothing on the Walmart website that informs the customer of this, I have pulled my invoice from them and no where does it state this on their sight when it was purchased and no where can it be read without opening the product that then can not be returned I would like my mo
Was lied to about a refund from associate numerous time they have no record and was told the refund information was place in the notes of my fileAnd customer service deflected my questions about the matter
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers
Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
Advertised Items for sales event on 11/22/were not there as described or advertised
I went to the Walmart store at Address: Hickory Creek Blvd, Hickory Creek, TX on 11/22/and advertised items for the event were not even in store For example I wanted to purchase the Ryan's World Giant GOLD Mystery Egg for $approx When I arrived and looked over the entire store there, I was told that the store did not receive the shipment for the goods, and that several of the items advertised are not for sale as they did not get them, but we can still shop and buy items in the store that are on sale This is classic bait and switch tactics and is deceptive in nature I am only looking for Walmart to honor the original Black Friday offer and allow me to at least purchase online which should resolve the issue
The Clinton, Maryland Store #refused to provide auto service to my vehicle although they were open for business
The Clinton, Maryland Auto Center refused to provide an oil change for my vehicle On July 5, 2015, the service manager Ms*** stated they don't take customers after 6:15pm, although they close at 7:00pm I called before I responded from Washington, D.C., but no one answered the phone After calling three times and getting no answer I drove to the service shop because the website says they close at 7:00pm There is no indication on the website that they stop accepting customers at 6:15pm The manager offered no effort to account for my lost of time, travel, fuel, or confidence in Walmart Auto services She only offered that she had been working there for weeks and that they were short staffed This is poor customer service She didn't even bother to offer an appointment for the following day, a complimentary service or discount or anything whatsoever
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi
When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
Bought a $tire and after a month it has bulges on the sidewall and goes flat The Walmart in Pratt says that there is nothing they can do about it
I bought a $tire in the Wichita Walmart store about a month ago I went to Pratt the other day and when I came out it was flat There are several bulges on the sidewall I took it to the Walmart in Pratt, the closest auto center to where I live I got there about minutes before they closed Without ever looking my information up on the computer, they said that there was nothing they could do about it except sell me a new tire! I'm on a limited income and couldn't really afford the first one that I bought They were acting like I was bothering them by being there So now I'm running my van around on a donut tire and have a worthless $piece of junk that should be replaced I didn't have anything to do with it going flat It was holding air when I went to the store!
Store #continues to charge more for grocery items than is advertised The same items are listed at one price and charged more for years
Items being listed at certain prices in the grocery department never ring up at that price Crystal Light is listed as $and rings up at $ Thats a 25% markup This has been brought to the attention of employees and management more than times in the past years Each time we are told it will be adjusted It has never been adjusted on the shelf or in the computer systemOther items are also ringing up at MUCH higher prices than are listed Sale items are rarely ringing up at the correct amount Today, November 1, Halloween candy was listed at 50% off It was ringing up full price When the cashier was informed of that, her reply was, "This always happens to sale items You need to check your receipt." Clearly the store employees are aware of the issue Yet nothing is done I have my receipt for the Halloween candy
I purchased my glasses from WalMart Optical 10/They offer free cleaning and adjustmentsI had an adjustment 5/20/and a cleaning of the lenses at which time the Optician *** suggested a "deep" cleaning due to discoloration around the bridge of my glasses that would take "min"I chose to return for this procedure 5/23/around 5:45pm and *** was on duty againShe took my glasses for the cleaning as I concluded my shoppingUpon pick up of my glasses around 6:10p I asked about more adjustment and the visible debris between the lens and the frame so she took them to the back and proceeded to remove my lenses and clean itwhen she returned with them they needed more adjustment and I noticed what appeared to be fuzzy fingerprints on the lenses in my vision lineShe continued adjustment and brought them back and I attempted to wipe the "fingerprints" from the lens and concentrated more on the adjustment fitting and left the store to go homeDuring this time I was wearing perscription sunglasses as my vision is -and -so I cannot be without corrective lensesAnd since the daylight was still light enough I continued wearing my sunglasses during my return home which was around 6:pm when I switched out of my sunglasses into my regular glasses (I only have the pair in the current rx) is when I realized their was a problem with the lenses now being permantely damagedI phoned the optical department and spoke to *** indicating the lenses were damaged and she said to bring them back in but I was out of warrantyI could not return that same evening and the next morning phoned her Supervisor *** ***, the Optical Manager, she set a time on 5/25/around AM for me to have her look at themWhen we arrived at Walmart close to 8AM the optical department was not open and it was dark, I then browsed and purchased a blouse and around 8:15am then lights were lit in the optical department and we approached the area and met *** *** who looked at my lenses and said she did not know what it could be that damaged the lens because they only use water and asked if I had cleaned them with the wrong rag and not a microfiber cloth and indicated it was because my lenses were years old and it was deteriation of the lenses, they are year and months old and I did not have any problems prior to that date with clearly seeing through my lensesI was angry and cursed and she said she did have to deal with me if I cursed at her, and they were not going to do anything about this since "I am the "first" person to have this problemYou can visually see the crackled swirls which look like "fingerprints" now imbedded in the lensesI am forced to purchase $glasses in an emergency situation as it affects every aspect of my life, for the past couple of days I am wearing old prescription glasses from which I can only see clearly feet around me and everything else is blurry after thatI am trying to wear my prescription sunglasses that have my current prescription to get by until new ones are made for me at ***, I chose a hours place but due to my high prescription my lenses can take up to a week to completeThe fact that Walmart isn't admitting to the mistakes really makes me angry
Patricia ***
5/26/
I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
For Christmas, I received two copies of the game Overwatch: Origins Edition, one being purchased from a local game store and the other being from this Wal-martI took this one in to receive a refund on it as I don't need a second copy and I don't know anyone else who wanted itI walked in with the the game, still sealed as it was when it was purchasedI didn't have the receipt though, as it was a Christmas giftAt the register, the employee opened the box, saw that the game used product codes instead of traditional discs, and denied my request for a refund because the box had been opened and they couldn't guarantee that the codes hadn't been used, despite the fact that she, the employee, had opened it and broken the seal less than seconds beforeThe manager was standing feet away at the time, but he told me the same thing, that he couldn't accept the return because the box was opened
This was my FIRST & LAST visit to this particular WalmartAs I began to pay for my products I informed the cashier that I wanted to pay for my purchase with gift cards and I would then use my Debit card for the remaining balanceI was then instructed to swipe the first gift card and it was declined; then I was instructed to try the second gift card that was also declined at this time the cashier began to ask if I was paying with a LINK cardI said NO and the cashier asked at least three times if I was sure I didn't have a LINK cardAt this point I asked for a manager; that did come to the counter but wasn't any help at allI was then informed that at Walmart you aren't able to pay for a purchase with a gift card that won't cover the entire purchase unless I knew the exact balance on each gift cardBy this time swiped my debit card for the purchaseI was not only insulted but felt disrespected by the cashier insisting that I must have a LINK card and NOT a gift cardWould the cashier have insisted I had a LINK card if I wasn't African American?
Purchased the LED Lightshow projection kaleidoscope red/green/blue in October Christmas version and tried to use it this weekend to discover it didn't workTried to exchange it today but because we didn't have the receipt they would only give me $towards the exchange for the exact same item! They kept saying well this is our policy I said it's defective and I'm asking for an even exchangeTalked to the manager on duty and she keep saying the employee was correct no even exchangeWell they just lost my business forever! I'm boycotting all Walmart's
Bought broken merchandise at Eureka, CaWalmartDidn't even leave the parking lot before going back in with itStore refused to refund or exchangeBe very careful shopping at WalmartBad businessThieves
This location refused to honor a price match due to the assistant store manager's "personal preference"
Walmart.com had an item, Baby Trend Hello Kitty Travel system, for $We located the item at store number:XXXXX took this item to the register with Walmart.com pulled up on our phone to show the cashierThe cashier stated that I needed to go to customer service deskThe cashier at the customer service desk stated that he was not comfortable honoring the price match and called down the customer service manager named *** stated she didn't know how to do the price match and called the assistant store manager named *** stated that she was not going to honor the price match because she was not able to get the product in the store for that priceWe showed her the product on Walmart.com and it was confirmed that it was the same product but she was not going to honor the price matchI had the Store manager *** *** paged twice while I was in the store w
I never received my grocery delivery order from the Chantilly VA locationWalmart-took out of banking acct
I do not have any of the info above
I cancelled my plan in January Received a final bill for the full amount for day of serviceI tried paying the bill online but since I am no longer a member my online account was eliminatedI called the number on the bill and was told I'd have to pay an extra $to pay it online or I could pay it in the WalMart store for an extra centsI went to WalMart this morning (2/28/16) to pay the bill & they were unable to access my account since it was closedThey called the toll-free number on the bill & was told they couldn't help without the dealer code & if they had that I would still be charged the $I got on the phone & talked to *** (he refused to give me his last name, said it was against company policy)He told me I should try going to another WalMart or go back to that one at a different time when someone else was workingWe got off the phone & I continued to talk with the customer service manager who tried to helpShe tried paying the bill at the register but wa
While checking out at Eastlake, Ohio Walmart today, I was publicly shamed and completely embarrassed by the cashier waiting on usI was shopping with my & year olds & we went to check outThe lines were very long & our line was moving extremely slowWe were tired & my kids were losing patienceWhen it was our turn to put our things on the belt, my year old wanted to helpHe tossed an item on the belt & it rolled over the scanner & onto the bill of the person in front of usOur cashier *** was very annoyedI apologized & she didn't respond & just acted more annoyedI apologized again & said he's & he didn't mean to do itShe then got very loud and began to shame me & my kids by saying something long the lines of: them beingvwild & throwing things all over the placeIt was an accidentI apologizedIt should have been the end of itThis person was so rude & unprofessional, I asked to speak to a managerShe said, again very rude, GO AHEAD! So I went to customer service & asked for a managerI got the customer service manager & she walked over to our check out & the cashier was goneShe left the line & all the other customers waitingWhen she walked back she told the manager she wouldn't wait on usThe manager nodded at her & gave her a look like she understood that we were the problemShe rang us out but at no time did she apologize for what happenedShe also didn't listen to what I was trying to tell herWhen I was talking, she cut me off & said it was OKBut it wasn't OK! My children and I were publicly shamed and completely embarrassed by this womanThere was nothing OK about what took placeI spend hundreds of dollars a month at Wal-Mart, I am an active Wal-Mart reviewerAfter this, I will not shop at that store again
I was at your store-N.Rte 73, West berlin, NJ on 5/13/A young lady name *** was very polite as I walked through the Garden departmentI went into the store and came across several of your employees, NONE of them spoke, gave eye contact or even asked did I need assistanceThis ate at me while I walked through your store, so I went to customer service and asked for a managerShe came and stated that was unacceptable and would let the store manager knowI decided not to spend any money at this Wal-Mart due to Customer ServiceSo on my way back home, I stopped at the Hammonton Wal-Mart and got better serviceI wouldn't recommend this Wal-Mart to anyone I know
Poor *** ***
I was in Wal-Mart store #in Surprise Arizona on June 23, at 6:PM to return some vinyl tiles and shower curain rods without my receipt for an order I placed onlineThe customer service manager was able to locate my order easilyHowever, he (Collin) He said he could not do the return since it was a different system from online to the storeI waited for another manager named Ernesto who was very rudeI continued to go up the channels since I shop at this locatio almost everydayAfter waiting over minutes I spoke to the store manager John who said I was trying to commit fraud and he could not be apart of fraudulent practicesI felt like a criminal I have never stole anythingI am a Veteran of the U.SAir Force where I worked law enforcementFraudulent practices are not a part of my characterNot only did he not solve the issue but he called me a theifI want my money back and an apologyThis type of behavior is very unprofessional and sh
Purchased an item that can't be refunded once opened but you can't see the disclaimer till after the item is opened
I purchased an iPhone from Walmart with straight talk service When trying to transfer the phone to a different provider I was told I couldn't do that until that phone was in use for months the disclaimer is apparently packaged inside the iphone packaging Once you open the iphone packaging, You CAN NOT RETURN the phone I now have a $phone that my foster child can not use because they refuse to unlock the paid for device You can't even read the disclaimer said to be placed inside the packaging because again, once you open that sealed wrapper you can not return the Iphone There is nothing on the Walmart website that informs the customer of this, I have pulled my invoice from them and no where does it state this on their sight when it was purchased and no where can it be read without opening the product that then can not be returned I would like my mo
Was lied to about a refund from associate numerous time they have no record and was told the refund information was place in the notes of my fileAnd customer service deflected my questions about the matter
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers
Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
Advertised Items for sales event on 11/22/were not there as described or advertised
I went to the Walmart store at Address: Hickory Creek Blvd, Hickory Creek, TX on 11/22/and advertised items for the event were not even in store For example I wanted to purchase the Ryan's World Giant GOLD Mystery Egg for $approx When I arrived and looked over the entire store there, I was told that the store did not receive the shipment for the goods, and that several of the items advertised are not for sale as they did not get them, but we can still shop and buy items in the store that are on sale This is classic bait and switch tactics and is deceptive in nature I am only looking for Walmart to honor the original Black Friday offer and allow me to at least purchase online which should resolve the issue
The Clinton, Maryland Store #refused to provide auto service to my vehicle although they were open for business
The Clinton, Maryland Auto Center refused to provide an oil change for my vehicle On July 5, 2015, the service manager Ms*** stated they don't take customers after 6:15pm, although they close at 7:00pm I called before I responded from Washington, D.C., but no one answered the phone After calling three times and getting no answer I drove to the service shop because the website says they close at 7:00pm There is no indication on the website that they stop accepting customers at 6:15pm The manager offered no effort to account for my lost of time, travel, fuel, or confidence in Walmart Auto services She only offered that she had been working there for weeks and that they were short staffed This is poor customer service She didn't even bother to offer an appointment for the following day, a complimentary service or discount or anything whatsoever
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi
When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
Bought a $tire and after a month it has bulges on the sidewall and goes flat The Walmart in Pratt says that there is nothing they can do about it
I bought a $tire in the Wichita Walmart store about a month ago I went to Pratt the other day and when I came out it was flat There are several bulges on the sidewall I took it to the Walmart in Pratt, the closest auto center to where I live I got there about minutes before they closed Without ever looking my information up on the computer, they said that there was nothing they could do about it except sell me a new tire! I'm on a limited income and couldn't really afford the first one that I bought They were acting like I was bothering them by being there So now I'm running my van around on a donut tire and have a worthless $piece of junk that should be replaced I didn't have anything to do with it going flat It was holding air when I went to the store!
Store #continues to charge more for grocery items than is advertised The same items are listed at one price and charged more for years
Items being listed at certain prices in the grocery department never ring up at that price Crystal Light is listed as $and rings up at $ Thats a 25% markup This has been brought to the attention of employees and management more than times in the past years Each time we are told it will be adjusted It has never been adjusted on the shelf or in the computer systemOther items are also ringing up at MUCH higher prices than are listed Sale items are rarely ringing up at the correct amount Today, November 1, Halloween candy was listed at 50% off It was ringing up full price When the cashier was informed of that, her reply was, "This always happens to sale items You need to check your receipt." Clearly the store employees are aware of the issue Yet nothing is done I have my receipt for the Halloween candy
I purchased my glasses from WalMart Optical 10/They offer free cleaning and adjustmentsI had an adjustment 5/20/and a cleaning of the lenses at which time the Optician *** suggested a "deep" cleaning due to discoloration around the bridge of my glasses that would take "min"I chose to return for this procedure 5/23/around 5:45pm and *** was on duty againShe took my glasses for the cleaning as I concluded my shoppingUpon pick up of my glasses around 6:10p I asked about more adjustment and the visible debris between the lens and the frame so she took them to the back and proceeded to remove my lenses and clean itwhen she returned with them they needed more adjustment and I noticed what appeared to be fuzzy fingerprints on the lenses in my vision lineShe continued adjustment and brought them back and I attempted to wipe the "fingerprints" from the lens and concentrated more on the adjustment fitting and left the store to go homeDuring this time I was wearing perscription sunglasses as my vision is -and -so I cannot be without corrective lensesAnd since the daylight was still light enough I continued wearing my sunglasses during my return home which was around 6:pm when I switched out of my sunglasses into my regular glasses (I only have the pair in the current rx) is when I realized their was a problem with the lenses now being permantely damagedI phoned the optical department and spoke to *** indicating the lenses were damaged and she said to bring them back in but I was out of warrantyI could not return that same evening and the next morning phoned her Supervisor *** ***, the Optical Manager, she set a time on 5/25/around AM for me to have her look at themWhen we arrived at Walmart close to 8AM the optical department was not open and it was dark, I then browsed and purchased a blouse and around 8:15am then lights were lit in the optical department and we approached the area and met *** *** who looked at my lenses and said she did not know what it could be that damaged the lens because they only use water and asked if I had cleaned them with the wrong rag and not a microfiber cloth and indicated it was because my lenses were years old and it was deteriation of the lenses, they are year and months old and I did not have any problems prior to that date with clearly seeing through my lensesI was angry and cursed and she said she did have to deal with me if I cursed at her, and they were not going to do anything about this since "I am the "first" person to have this problemYou can visually see the crackled swirls which look like "fingerprints" now imbedded in the lensesI am forced to purchase $glasses in an emergency situation as it affects every aspect of my life, for the past couple of days I am wearing old prescription glasses from which I can only see clearly feet around me and everything else is blurry after thatI am trying to wear my prescription sunglasses that have my current prescription to get by until new ones are made for me at ***, I chose a hours place but due to my high prescription my lenses can take up to a week to completeThe fact that Walmart isn't admitting to the mistakes really makes me angry
Patricia ***
5/26/
I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
For Christmas, I received two copies of the game Overwatch: Origins Edition, one being purchased from a local game store and the other being from this Wal-martI took this one in to receive a refund on it as I don't need a second copy and I don't know anyone else who wanted itI walked in with the the game, still sealed as it was when it was purchasedI didn't have the receipt though, as it was a Christmas giftAt the register, the employee opened the box, saw that the game used product codes instead of traditional discs, and denied my request for a refund because the box had been opened and they couldn't guarantee that the codes hadn't been used, despite the fact that she, the employee, had opened it and broken the seal less than seconds beforeThe manager was standing feet away at the time, but he told me the same thing, that he couldn't accept the return because the box was opened
This was my FIRST & LAST visit to this particular WalmartAs I began to pay for my products I informed the cashier that I wanted to pay for my purchase with gift cards and I would then use my Debit card for the remaining balanceI was then instructed to swipe the first gift card and it was declined; then I was instructed to try the second gift card that was also declined at this time the cashier began to ask if I was paying with a LINK cardI said NO and the cashier asked at least three times if I was sure I didn't have a LINK cardAt this point I asked for a manager; that did come to the counter but wasn't any help at allI was then informed that at Walmart you aren't able to pay for a purchase with a gift card that won't cover the entire purchase unless I knew the exact balance on each gift cardBy this time swiped my debit card for the purchaseI was not only insulted but felt disrespected by the cashier insisting that I must have a LINK card and NOT a gift cardWould the cashier have insisted I had a LINK card if I wasn't African American?
Purchased the LED Lightshow projection kaleidoscope red/green/blue in October Christmas version and tried to use it this weekend to discover it didn't workTried to exchange it today but because we didn't have the receipt they would only give me $towards the exchange for the exact same item! They kept saying well this is our policy I said it's defective and I'm asking for an even exchangeTalked to the manager on duty and she keep saying the employee was correct no even exchangeWell they just lost my business forever! I'm boycotting all Walmart's
Bought broken merchandise at Eureka, CaWalmartDidn't even leave the parking lot before going back in with itStore refused to refund or exchangeBe very careful shopping at WalmartBad businessThieves