Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
I purchased a Fit Bit Charge HR band on 5/13/at Walmart in Sioux City IowaAt the time I also purchased an additional warranty thru Walmart With in a couple of months the band started falling apartI had first contacted Walmart locally for this issue since I had purchased the warranty and they told me that I had to go thru FitBitI have contacted FitBit via email and phone and was told from them that Walmart should replace this since I have purchased and additional year warrantyI have been to the store physically on different occasions and been told the same thing each time that they (Walmart) will not honor the warranty that this issue should be taken care of thru FitBit Product_Or_Service: FitBit Charge HR
Walmart Savings Catcher application is not operating correctly to redeem balance of customer accounts Walmart Stores, Inchas a price comparable application that Walmart promotes in order to match lower prices found at their competitors Once you create an account, you scan your Walmart receipt and they give you the price difference on lower advertised prices for that week A consumer can then cash in their balance at any time to receive a "Walmart eGift Card"When I tried to cash in my balance, the Android application would not allow thison 1/7/I called the XXX-XXX-XXXXThey instructed me to log in to my account at www.savingscatcher.walmart.com with a Google Chrome browser to redeem my balance When the blue "Redeem to eGift card" button did not work, I called them back The CSR then told me they were working on the issue and I would receive an email in days( days later I had not heard from anyone so I called them back They still would not redeem my balance of $
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these 3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !! walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
I purchased tires from Walmart in Sevierville Tennessee and they refuse to honor the warranty ,said it was my fault they are faulty,talked down to me I purchased tires forthere and they are now all four sunken in the middle and very dangerous now ,and the technician said it was my fault ,that I either didn't rotate them or that I over or under inflated them,he more or less said they would not replace them because the tires being faulty were my fault,but I assure you I take care of my car because I can't afford to buy new tires every year I am a working woman whose husband is disabled and I have to rely on my car so I make sure it is serviced,is a great amount of money to me,the tires are very dangerous now they slide all over the road when it is wet and I'm sure when there is snow or ice on the road it's going to very dangerous,I did not appreciate the way the man talked down to me (because I feel like I'm a woman )and the store manager was no help with my cause either,
I waited hours and was not able to get my product I arrived at Walmart in Fayetteville, GA at 12:pm to get an oil change and purchase tiresUpon my arrival I was told there were two cars ahead of meSo I waited and by 3:I asked how long was it going to beThe cashier was rude his facial hair and hair was all over the placeNot neat and well groomed as he should beI gave the guy my tire size when I first got there to later find out he put the wrong tire size on my order.My car sat from 3:to 5:pm because they do not have a system where the tires are placed by size they have to look for them and the tires are everywhereSo the technician came in and advised me he had the wrong size and the technician had to go back and find my size they only had two so by now I'm very agitated so I say okay just put the two on they then come back and say they can't balance the tires I could go to another Walmart to have them balancedI said no just pull need out so I can goWhen I
I will not shop at walmart with my latest experience I purchased a sanyo blueray player at the walmart in phenix city al HWY 280, for $I miss placed my receipt and couldn't find itI always got my money back all of it when I had to take things with out a receiptWhen I took it back to walmart I gave it to a employee who put a sticker on it for $even though I paid $I feel they think i'm someone they can pick on or can't catch what they are doingI've been followed by store employees because some how they think I am going to shop-liftI have never shop-lifted anything at walmart ever in my lifeI was only given $back instead of the $plus taxWe did complain to the walmart manager and he instructed the employees that when I find my receipt to let me have the rest of my money back The manager lied saying he was their while I was taking the blueray player backThere was nobody at the time when I was in there just me and the employee Just because I didn't have the receipt walmart is going to keep $of my money Walmart don't have their system set up like some stores where you can swipe your card to look it up to see if you purchased it theirThey don't do it that way because they want to keep your moneyTheir have been on occasions where employees have laughed at me because of the hard time they was given meBecause they knew what they was doing was wrong
On November went to store Wal-Mart drive Winchester vacation op# XXXXXX te# tr# XXXXX purchased several items but was charged twice for ie Dreambone XXXXXXXXXXXX for $and I have requested several times it be refunded with no response from this storeI want refunded mailed to my home address
Complaint taken over telephone Revdex.com staff CHConsumer took her vehicle to have a oil change on April 11, Consumer mentioned she had conflict with a sales Clerk in the store at Brook park RdThe conflict was with a matter of a return of an item at Customer serviceConsumer stated she was declined a return without purchase invoiceHowever, consumer claims another consumer was given an exchange without a invoiceConsumer decided to get her car and leave The tech told consumer that the panel had been removed and there would be no problem to attach the panel and consumer leftConsumer stated the Tech never told consumer all the oil had been drained
The Assistant Store Manager refused to sell me an item for the In Store price posted on Walmart.com On 2/17/2018, I went to the Walmart store located at Windward Parkway, Alpharetta GA and tried to purchase item #XXXXXXXXX Mainstays 10' x 10' Steel Easy Assembly GazeboAt Walmart.com the price for this item is or was listed as $for in store Only and $for onlineThe price in the store came up to over $190, Joseph the Assistant manager treated me very rude, embarrassed me and refused to sell me the gazebo for $(the price posted)I always shop at Walmart and am horrified by this treatment! What should have been a pleasant experience became very traumaticI was treated like a thief or liarI just spent over $on other outdoor furniture from Walmart There was only one left in stock at the store and he even refused to hold the item until this was resolvedI showed him the website and the listing thereI informed him that there is an initiative by Walmart to dri
Battery Warranty and Refund To briefly summarize; I purchased (3) three Everstart Marine Batteries 24MMS in August of last yearBy late December of these batteries were not functioning to the level they are expected to performI returned and exchanged the batteries at different locations in the desert southwest in January of this year because no one store had batteries in-stockThe replacement batteries too began to fail, completely giving out in August of this year On 11/28/I spoke at great length with a phone representative by the name of [redacted] who assured me she emailed my concerns directly to a local store manager named [redacted] at the Pahrump, NV Walmart locationHowever, when I went to the store (today) Allan [redacted] identified himself as the manager and stated that he did not have an email from corporate about the issue
990 missouri ave n largo fl 33770. Went to this walmart 4/8/16 at 2pm to be directed to the return line when I said several times it was an ONLINE purchase from my baby registry. So at 9 months pregnant I waited a half hour to get to the front of the line to be told I had to wait in the online purchase line!! needless to say everyone was RUDE. The "online" person then comes to the counter about 5-10 minutes later to type in my initials of my first and last name ...like the other lady couldn't do that???! I was then turned away like that was the one and only thing that they could do to look my order up. spoke to the supposed manager to tell us if they couldn't find it she wasnt going to be able to find it either. we then call the corporate office to go round and round and round with him. dont know his name but his number is 727-504-1001. tells us he sees the order but its not paid for ...then he claims he needed an order number. I sent him a text message with all 3 order numbers on it. he could only find 2! then says he was going to give me a gift card and have all 3 purchases at the front counter waiting for us. my mother in law was on the phone with walmart as well trying to accomplish the same thing - she was also told that the order would be at the front desk. My husband now goes back at 6:25pm to pick up this order that is waiting. waits in line AGAIN for 45 min to be turned away again!!!! they cant find the order anywhere! call my mother in law again to explain the situatiuon. we only got this order at 8:01 PM. most ridiculous waste of time! what a joke this store is and the employees! they don't have respect for their selves and jobs so they treat customers like st. I never received a confirmation email that I even had purchases waiting for me. how was I to even know the order number unless the purchaser gave it to me??? they acted like they didnt even know that you could do a baby registry online. I will NEVER return to this store maybe even never go to walmart again even if I have to pay more. to waste most of my day off of work to deal with this bull!
I got an wmail from walmart saying they were giving me a gift card.So I clicked on the link and it took me to a page and it said I had to sign up for diffrent thing and I had to pay for what I signed up for in order to get the gift card so I did what it said and I didnt get the gift card.Even after I followed what they said to do Product_Or_Service: dollar gift carf
On April 11, 2016, I went to Walmart to purchase some patio stonesI had an ad from the local [redacted] store that had 12xpatio stones for $each that I was intending to use at the Walmart and have them match the price as per their price matching policy which I have used numerous timesI purchased of them at the matched price and said I was going to return for more because I didn't want to overload my truckI returned less than an hour later and when I tried to purchase the rest of what I needed, I was informed that they didn't match [redacted] I explained that I had just purchased some and hadn't had a problemThe cashier contacted the CSM who was on duty, ***, to come to the registerI explained the situation to him and he said that they couldn't match the ad because it had to be the same manufacturerMy wife and I are former management level employees of Walmart and during our combined years, we had never heard of that policyI asked him why I had never been asked this
Walmart over charged me for a partThey put the wrong part in two years ago and made me pay the difference for the part that was under warranty I have bought several batteries from Walmart in the pastThis time the battery was under warranty with themThey said that they put the wrong battery in a long time ago which was also still under warrantyI said "okay well can you put the right one in"? They said "yeah but you will have to pay the difference"I said "why should I pay the difference for something that you guys messed up"? They said "that's just how it is"Also the lady at the desk that was not in the conversation said "if you don't like it go to another Walmart"The staff were very rude and even the store manager came out and she would not even work with meThe price difference was about dollarsI sat there for about two hours waiting on them to come to the conclusion that they were not going to help me or honor the warranty unless I paid the differenceThe thing
Your store located at W Colfax Ave Lakewood, CO has the worst customer service! Associates were rude and Lazy! We had our oil changed by your service department and the customer service was awfulNo hi or hello, there were techs, associates and others standing around an it took hr and mins to change oilAre you seriousNo apologies, just laughing and conversation which is [redacted] Customer service is what makes your store successful and you need to change that because you are losing customersWhile I was waiting customers walked outThis oil change should of took max mins with all the employees just standing aroundI will never return to your store to get an oil changeI will go to your competitorThis associates don't care about customer service so try hiring better associates cause there ones [redacted] Yes I am really angry because this was an experience that was awfulCalled the store manager over he didn't even know what to say, probably one ear and o
I ourchased motor oil which had already been opened and usedThe store would not accept a return or issue a refund On 4/10/I purchased motor oil from store #The transaction number was XXXXXXXXXXXXXXXThe purchase was $on a visaUpon opening the oil at home, I found it had already been opened, used, and returned by someoneWhen I attempted to make an exchange, the assistant manager said the would not accept the return of used oil, and that they could not issue a refund
Horrible experience, Walmart in Secaucus NJ. I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this review. I don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up. This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts. I specifically selected items from the online store that said "ready for pickup today". I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for 25 minutes and no one was picking up. When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money. I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit that. I asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day pick-up we don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next [redacted] . Luckily he was nice enough and told me there were another 50 orders ahead of mine. So I asked if it will be ready tomorrow and he said yes. It is now tomorrow and it still isn't' ready. I am again on hold for their pick up department to see if I can get my items that I already paid for.
I was contacted twice by telephone by the Walmart pharmacy stating they had questions on Mr [redacted] 's prescriptionOn the first call I indicated they had the wrong numberWhen they called me a second time on January 4, for the same reason I inquired as to how my telephone number was associated with Mr [redacted] The caller hung up on meI immediately called the number back and asked to speak to a managerRose identified herself as a pharmacist and fielded my questionShe stated that was the telephone number provided by a Drin Warrenton Virginia for Mr [redacted] 's prescriptionI stated I did not know a Mr [redacted] nor did I have any relationship with a doctor in WarrentonI further stated I do get my one prescription filled at Walmart but at the Walmart located at Southpointe Pkwy in Fredericksburg and I had never physically been to her Walmart locationThe telephone number in my profile was not mine (XXX-XXX-XXXX)A [redacted] Market Health & Wellness Director
on 6-11-I placed a refill for (tramadol a controlled substance) this is for my corgie dog who has bad hips the prescription is for pills because he takes aday per his vet.when I picked the prescription up I did not even open it up in the bag when the clerk handed it to methe next morning getting ready to feed my dog I saw there was only pills in the bottle I called the pharmacy an told them what happened and they told me they had to check there inventoryI went back to the pharmacy and the pharmacy told me there count was correct I realize it is my word against theres but I know I donot have the missingpills they offered a refund for the missing pills and that was the end of it I feel the person who filled the prescription should be responsible now I have to go back to the vet for a new persription becauaswith out it my dog has to drag his legs behind because he is in pain Order_Number: XXXXXXX perscription
Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
I purchased a Fit Bit Charge HR band on 5/13/at Walmart in Sioux City IowaAt the time I also purchased an additional warranty thru Walmart With in a couple of months the band started falling apartI had first contacted Walmart locally for this issue since I had purchased the warranty and they told me that I had to go thru FitBitI have contacted FitBit via email and phone and was told from them that Walmart should replace this since I have purchased and additional year warrantyI have been to the store physically on different occasions and been told the same thing each time that they (Walmart) will not honor the warranty that this issue should be taken care of thru FitBit Product_Or_Service: FitBit Charge HR
Walmart Savings Catcher application is not operating correctly to redeem balance of customer accounts Walmart Stores, Inchas a price comparable application that Walmart promotes in order to match lower prices found at their competitors Once you create an account, you scan your Walmart receipt and they give you the price difference on lower advertised prices for that week A consumer can then cash in their balance at any time to receive a "Walmart eGift Card"When I tried to cash in my balance, the Android application would not allow thison 1/7/I called the XXX-XXX-XXXXThey instructed me to log in to my account at www.savingscatcher.walmart.com with a Google Chrome browser to redeem my balance When the blue "Redeem to eGift card" button did not work, I called them back The CSR then told me they were working on the issue and I would receive an email in days( days later I had not heard from anyone so I called them back They still would not redeem my balance of $
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these 3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !! walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
I purchased tires from Walmart in Sevierville Tennessee and they refuse to honor the warranty ,said it was my fault they are faulty,talked down to me I purchased tires forthere and they are now all four sunken in the middle and very dangerous now ,and the technician said it was my fault ,that I either didn't rotate them or that I over or under inflated them,he more or less said they would not replace them because the tires being faulty were my fault,but I assure you I take care of my car because I can't afford to buy new tires every year I am a working woman whose husband is disabled and I have to rely on my car so I make sure it is serviced,is a great amount of money to me,the tires are very dangerous now they slide all over the road when it is wet and I'm sure when there is snow or ice on the road it's going to very dangerous,I did not appreciate the way the man talked down to me (because I feel like I'm a woman )and the store manager was no help with my cause either,
I waited hours and was not able to get my product I arrived at Walmart in Fayetteville, GA at 12:pm to get an oil change and purchase tiresUpon my arrival I was told there were two cars ahead of meSo I waited and by 3:I asked how long was it going to beThe cashier was rude his facial hair and hair was all over the placeNot neat and well groomed as he should beI gave the guy my tire size when I first got there to later find out he put the wrong tire size on my order.My car sat from 3:to 5:pm because they do not have a system where the tires are placed by size they have to look for them and the tires are everywhereSo the technician came in and advised me he had the wrong size and the technician had to go back and find my size they only had two so by now I'm very agitated so I say okay just put the two on they then come back and say they can't balance the tires I could go to another Walmart to have them balancedI said no just pull need out so I can goWhen I
I will not shop at walmart with my latest experience I purchased a sanyo blueray player at the walmart in phenix city al HWY 280, for $I miss placed my receipt and couldn't find itI always got my money back all of it when I had to take things with out a receiptWhen I took it back to walmart I gave it to a employee who put a sticker on it for $even though I paid $I feel they think i'm someone they can pick on or can't catch what they are doingI've been followed by store employees because some how they think I am going to shop-liftI have never shop-lifted anything at walmart ever in my lifeI was only given $back instead of the $plus taxWe did complain to the walmart manager and he instructed the employees that when I find my receipt to let me have the rest of my money back The manager lied saying he was their while I was taking the blueray player backThere was nobody at the time when I was in there just me and the employee Just because I didn't have the receipt walmart is going to keep $of my money Walmart don't have their system set up like some stores where you can swipe your card to look it up to see if you purchased it theirThey don't do it that way because they want to keep your moneyTheir have been on occasions where employees have laughed at me because of the hard time they was given meBecause they knew what they was doing was wrong
On November went to store Wal-Mart drive Winchester vacation op# XXXXXX te# tr# XXXXX purchased several items but was charged twice for ie Dreambone XXXXXXXXXXXX for $and I have requested several times it be refunded with no response from this storeI want refunded mailed to my home address
Complaint taken over telephone Revdex.com staff CHConsumer took her vehicle to have a oil change on April 11, Consumer mentioned she had conflict with a sales Clerk in the store at Brook park RdThe conflict was with a matter of a return of an item at Customer serviceConsumer stated she was declined a return without purchase invoiceHowever, consumer claims another consumer was given an exchange without a invoiceConsumer decided to get her car and leave The tech told consumer that the panel had been removed and there would be no problem to attach the panel and consumer leftConsumer stated the Tech never told consumer all the oil had been drained
The Assistant Store Manager refused to sell me an item for the In Store price posted on Walmart.com On 2/17/2018, I went to the Walmart store located at Windward Parkway, Alpharetta GA and tried to purchase item #XXXXXXXXX Mainstays 10' x 10' Steel Easy Assembly GazeboAt Walmart.com the price for this item is or was listed as $for in store Only and $for onlineThe price in the store came up to over $190, Joseph the Assistant manager treated me very rude, embarrassed me and refused to sell me the gazebo for $(the price posted)I always shop at Walmart and am horrified by this treatment! What should have been a pleasant experience became very traumaticI was treated like a thief or liarI just spent over $on other outdoor furniture from Walmart There was only one left in stock at the store and he even refused to hold the item until this was resolvedI showed him the website and the listing thereI informed him that there is an initiative by Walmart to dri
Battery Warranty and Refund To briefly summarize; I purchased (3) three Everstart Marine Batteries 24MMS in August of last yearBy late December of these batteries were not functioning to the level they are expected to performI returned and exchanged the batteries at different locations in the desert southwest in January of this year because no one store had batteries in-stockThe replacement batteries too began to fail, completely giving out in August of this year On 11/28/I spoke at great length with a phone representative by the name of [redacted] who assured me she emailed my concerns directly to a local store manager named [redacted] at the Pahrump, NV Walmart locationHowever, when I went to the store (today) Allan [redacted] identified himself as the manager and stated that he did not have an email from corporate about the issue
990 missouri ave n largo fl 33770. Went to this walmart 4/8/16 at 2pm to be directed to the return line when I said several times it was an ONLINE purchase from my baby registry. So at 9 months pregnant I waited a half hour to get to the front of the line to be told I had to wait in the online purchase line!! needless to say everyone was RUDE. The "online" person then comes to the counter about 5-10 minutes later to type in my initials of my first and last name ...like the other lady couldn't do that???! I was then turned away like that was the one and only thing that they could do to look my order up. spoke to the supposed manager to tell us if they couldn't find it she wasnt going to be able to find it either. we then call the corporate office to go round and round and round with him. dont know his name but his number is 727-504-1001. tells us he sees the order but its not paid for ...then he claims he needed an order number. I sent him a text message with all 3 order numbers on it. he could only find 2! then says he was going to give me a gift card and have all 3 purchases at the front counter waiting for us. my mother in law was on the phone with walmart as well trying to accomplish the same thing - she was also told that the order would be at the front desk. My husband now goes back at 6:25pm to pick up this order that is waiting. waits in line AGAIN for 45 min to be turned away again!!!! they cant find the order anywhere! call my mother in law again to explain the situatiuon. we only got this order at 8:01 PM. most ridiculous waste of time! what a joke this store is and the employees! they don't have respect for their selves and jobs so they treat customers like s
t. I never received a confirmation email that I even had purchases waiting for me. how was I to even know the order number unless the purchaser gave it to me??? they acted like they didnt even know that you could do a baby registry online. I will NEVER return to this store maybe even never go to walmart again even if I have to pay more. to waste most of my day off of work to deal with this bull!
I got an wmail from walmart saying they were giving me a gift card.So I clicked on the link and it took me to a page and it said I had to sign up for diffrent thing and I had to pay for what I signed up for in order to get the gift card so I did what it said and I didnt get the gift card.Even after I followed what they said to do Product_Or_Service: dollar gift carf
On April 11, 2016, I went to Walmart to purchase some patio stonesI had an ad from the local [redacted] store that had 12xpatio stones for $each that I was intending to use at the Walmart and have them match the price as per their price matching policy which I have used numerous timesI purchased of them at the matched price and said I was going to return for more because I didn't want to overload my truckI returned less than an hour later and when I tried to purchase the rest of what I needed, I was informed that they didn't match [redacted] I explained that I had just purchased some and hadn't had a problemThe cashier contacted the CSM who was on duty, ***, to come to the registerI explained the situation to him and he said that they couldn't match the ad because it had to be the same manufacturerMy wife and I are former management level employees of Walmart and during our combined years, we had never heard of that policyI asked him why I had never been asked this
Walmart over charged me for a partThey put the wrong part in two years ago and made me pay the difference for the part that was under warranty I have bought several batteries from Walmart in the pastThis time the battery was under warranty with themThey said that they put the wrong battery in a long time ago which was also still under warrantyI said "okay well can you put the right one in"? They said "yeah but you will have to pay the difference"I said "why should I pay the difference for something that you guys messed up"? They said "that's just how it is"Also the lady at the desk that was not in the conversation said "if you don't like it go to another Walmart"The staff were very rude and even the store manager came out and she would not even work with meThe price difference was about dollarsI sat there for about two hours waiting on them to come to the conclusion that they were not going to help me or honor the warranty unless I paid the differenceThe thing
Your store located at W Colfax Ave Lakewood, CO has the worst customer service! Associates were rude and Lazy! We had our oil changed by your service department and the customer service was awfulNo hi or hello, there were techs, associates and others standing around an it took hr and mins to change oilAre you seriousNo apologies, just laughing and conversation which is [redacted] Customer service is what makes your store successful and you need to change that because you are losing customersWhile I was waiting customers walked outThis oil change should of took max mins with all the employees just standing aroundI will never return to your store to get an oil changeI will go to your competitorThis associates don't care about customer service so try hiring better associates cause there ones [redacted] Yes I am really angry because this was an experience that was awfulCalled the store manager over he didn't even know what to say, probably one ear and o
I ourchased motor oil which had already been opened and usedThe store would not accept a return or issue a refund On 4/10/I purchased motor oil from store #The transaction number was XXXXXXXXXXXXXXXThe purchase was $on a visaUpon opening the oil at home, I found it had already been opened, used, and returned by someoneWhen I attempted to make an exchange, the assistant manager said the would not accept the return of used oil, and that they could not issue a refund
Horrible experience, Walmart in Secaucus NJ. I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this review. I don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up. This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts. I specifically selected items from the online store that said "ready for pickup today". I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for 25 minutes and no one was picking up. When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money. I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit that. I asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day pick-up we don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next [redacted] . Luckily he was nice enough and told me there were another 50 orders ahead of mine. So I asked if it will be ready tomorrow and he said yes. It is now tomorrow and it still isn't' ready. I am again on hold for their pick up department to see if I can get my items that I already paid for.
I was contacted twice by telephone by the Walmart pharmacy stating they had questions on Mr [redacted] 's prescriptionOn the first call I indicated they had the wrong numberWhen they called me a second time on January 4, for the same reason I inquired as to how my telephone number was associated with Mr [redacted] The caller hung up on meI immediately called the number back and asked to speak to a managerRose identified herself as a pharmacist and fielded my questionShe stated that was the telephone number provided by a Drin Warrenton Virginia for Mr [redacted] 's prescriptionI stated I did not know a Mr [redacted] nor did I have any relationship with a doctor in WarrentonI further stated I do get my one prescription filled at Walmart but at the Walmart located at Southpointe Pkwy in Fredericksburg and I had never physically been to her Walmart locationThe telephone number in my profile was not mine (XXX-XXX-XXXX)A [redacted] Market Health & Wellness Director
on 6-11-I placed a refill for (tramadol a controlled substance) this is for my corgie dog who has bad hips the prescription is for pills because he takes aday per his vet.when I picked the prescription up I did not even open it up in the bag when the clerk handed it to methe next morning getting ready to feed my dog I saw there was only pills in the bottle I called the pharmacy an told them what happened and they told me they had to check there inventoryI went back to the pharmacy and the pharmacy told me there count was correct I realize it is my word against theres but I know I donot have the missingpills they offered a refund for the missing pills and that was the end of it I feel the person who filled the prescription should be responsible now I have to go back to the vet for a new persription becauaswith out it my dog has to drag his legs behind because he is in pain Order_Number: XXXXXXX perscription