I am not a customer of Walmart Family Mobile I received calls from an automated line yesterday advising me that my account was about to be closed On 10/05/I received calls from Walmart Family Mobile's automated line 877-645-on my work phone These calls were automated and they offered no ability to speak to a representative or advise that they were calling the wrong number I would hang up and then the automated number would immediately call back I am not now nor have I ever been a Walmart Family Mobile customer I went to the internet and looked up Walmart Family Mobile's customer service line (877) 440- Upon calling that number, I learned that they will not connect you to a representative unless you are an existing customer I have found no way to call them and advise them that they are calling a business phone number that is not their account and the individual at that number is not their customer I seek to be contacted by Walmart Family Mobile an
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by [redacted] that was to come in the following Monday, the same day [redacted] stated he would patch the other tireThe assistant store manager, [redacted] stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from [redacted] the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
My brother [redacted] died July 26, He had a cell phone through Walmart Family MobileI went to the kiosk in the Walmart store for Family Mobile on San Jose Boulevard in Jacksonville Florida days after he diedI took the phone and the death cert to cancel the phone serviceThe people at the Family mobile kiosk said they could not do the cancelationThere was no one else to speak with, I left the phone with the young lady, she suspended the service but, now, two months later, I'm getting billed $recurring! I have tried calling every number available to meThese are all automated servicesNo humans to speak toI do not have his pin for the cell phone so I get cut offI cannot pursue this any furthermonths is too much time for a simple requestI just wanted to wrap up my brother's final business[redacted]
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repairs Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repair at an authorized repair facility of Wal-Mart rendering the vehicle unsafe As part of purchase of new set of tires from Wal-Mart I also purchased lifetime balancing and rotation for the safety of my family and the occupants of the of my vehicleOn 06/05/the car was taken to Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingThe car did not have any mechanical deficiencies, at the time it was dropped off at Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingCarl D Silver Pkwy, Fredericksburg, VA Wal-Mart auto center notified us at the time of the pithat they have cross treaded one of the
I was a customer of family mobile for about billing cyclesI had called customer service and explained that I needed help in servicing data network and dropped call issuesThey were unable to efficiently help resolve any of my issues as the language barrier was hard to get overI finally insinuated I'd like some sort of reimbursement for lack of service on my deviceThey kept telling me my phone was the issue and it wasn't, I talked to at&t (my original phone provider) and they said it would not affect my service with family mobile with this phoneSo I finally gave up and cancelled my services to be told I could not cancel until the 19th of AugustGreat, now I can pay more for nothing? I would really like to not be billed for this last cycleI put faith in this service and have been greatly dissapointed and deprived of any affective or immidiate resolutions Product_Or_Service: Family mobile (Tmobile)
I bought a car battery from Walmart and it was Defective No replacement available and no refund! On July 16, I bought a car battery from Walmart @ Neptune, NJ State Route The battery is defective and is not working any more it also has year replacementToday I went to the store to make an exchange because of the issue and the first person that take care of me was very helpful, she started to make a refund so I told her I needed an exchangeShe told me to go to get the new one and she will be waiting for me to do the transactionI went to look for the battery and it was out of stockWhen I came back to the customer service counter it was a different person, a very rude lady told me she can't make any refund or exchangeWhen I ask for my old battery back she banged it over the counterAfter that I look for a manager that was very nice but didn't do my exchange neitherShe told me to go to another WalmartI did look into another store but the battery is out of stoc
I am so disgusted with Walmart. I waited for months, missed time away from my family, stood in lines for hours on Thanksgiving day to purchase a television. That night when I got home the tv would not even come on. I rwturned the tv the next day and luckily they still had some left and o was able to exchange or for the same kind. Luck? I THINK NOT...now less than 3 months and the tv has gone out. I tried to call them, but all they could offer was for me to get another tv and pay the differnce. They no longer carry this particular tv. So if I wanted to pay regular price for the tv, why would I wait months for black friday, miss spending tine with my family and spend HOURS in walmart. I am LIVID! no more black fridays at walmart for me.
Receipt look up due to original receipt ink completely fading I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Custom mixed paint with unsecured lid spills in cargo area of brand new vehicle On 9/26/I purchased a quart of custom mixed paint from Walmart in Graham, TX Paint was placed in cargo area of new Jeep with only about miles on it I drove to Jeep dealer to have a rattle checked and when I opened the rear gate of the Jeep I found the paint can had spilled on the carpet of the vehicle I returned to Walmart to file complaint with management who took report and photos of paint damage There was only small items from walmart in the cargo area when paint was found spilled I can not get anyone from third party company that Walmart uses to handle their complaints to return my calls to determine the status of my complaint despite leaving numerous calls with contact information Paint has now complete dried and I can not determine what to have done toEdiate the problem Numerous calls have been made to the Walmart store as well with little or no help
Walmart Tire & Lube Express damaged all rims on my car when I went to install the new tires I had purchased on Walmart.com I went into the Walmart Tire & Lube Express center on 11/3/to install new tires I had purchased online and had delivered to the store via Walmart.com I left my car at the location as there was a 4-our wait time and went back to pick it up upon service completion on the same day When my husband inspected the car he noticed that all rims had extremely noticeable and significant scuffing and scraping all around the border caused from mounting the tires on the rims We immediately notified the store clerk and requested a managerWe were greeted by Assistant Manager Yamilet who examined the vehicle and took photographs of the damage, she even went as far to run her fingers over the damage and noticed that the aluminum dust from the scraping and scuffing was sticking to her fingers, showing how recent the damage wasAll this not before she screamed a
Walmart unwilling to honor my egift card due to their system issuesI use the card for gas during my commuteI'm stranded in their parking lot 05/25/10pm [redacted] CSM Phone Customer Service Rep I purchased a Walmart egift card so that I can take advantage of their incentives for using the card for gas purchasesI went to the Walmart gas station and was told the card was "locked"I was given a number to call The ivr stated that I needed to go inside the Walmart store and have the funds moved to a new card [redacted] the Customer service manager stated she got a system error and could not help meShe told me to call their corporate office I called their corporate office and the CSR advised me that they should handle that in store and if I gave the csm the phone, he would walk her through itThe csm and csr conversed and [redacted] told the csr she couldn't help meShe gave me back my phone to speak with the csr and he hung up on me At this point I had been trying to get gas
Shorted $from a transaction @ store # 12/29/ Shorted $from a transaction @ store # 12/29/at 21:21:TE# OP# TR# TC# XXXX XXXX XXXX XXXX XXXX I paid $cash ($bills) for a transaction of items totaling with tax $ I should have received $ I received $bills $bill and pennies I did not notice the error until I returned home, not stopping anywhere else on the way back homeI went to customer service 12/30/around 6:45pm to report the issueI was told they couldn't do anything at customer service but called a manager who told me to call "Pearl" in Accounting on Sunday 12/31/between am and noon Called XXX-XXX-XXXX Xx before finally speaking to [redacted] who told me that the "drawer came out even" Should I file a police report also?
There site to store option is horrible I order a toy weeks ago (Dec 10) to be shipped to my local walmart to be picked up, with an arrival time to be between Dec 20-Now here it is Dec and no toyMy toy is still stuck at a walmart warehouse one state over (Ga) which it has been sitting for the last three days that I have tracked itI called site to store customers service to be told that my item want be delivered until Dec and that I should have received an email explaining that (I didnt) also that it's has been on the news about the issue (sorry that wasn't on my local station) now I'm stuck with one toy that I'm sure my twins daughter are going to fight overThanks a lot walmart your site to store is horrible
I ordered something online through walmart.com. It was listed as available for "same-day pickup" at this location. I received an email a few hours later with an estimated pickup time. The next day the item still was not available for pickup. I called the store and they had "no record of my order. " They cited a glitch in the system. I asked to speak with a manager as I needed the item that day. I was put on hold for 26 minutes. I hung up and followed up with an online representative named [redacted] . He assured me the order was still processing. Some time later I arrived in person at the store. They did not know where my item was or what had happened to it. I canceled the order at that time. My money has not yet been returned and there has been no email confirmation of the cancellation. Instead it still reads order processing. I believe the claims of same day pickup at this location to be false advertising. I could have ordered from [redacted] Prime same day delivery without this problem. Very poor customer service and failure to deliver on an advertised feature.
I worked at Walmart Guess I should tell you all that I have experienced/endured since then, but I'll limit to the incidents that are not acceptable or break some kind of policy Let us start with this one: It started in when I was exposed to the concentrated Clorox "blue" as they referred to itI was given a paper mask, gloves a metal scraper, and was on knees removing wax buildup around registers floors- my eyes burned and teared but was told instead of cashiering I was still being paid so get to itI ended up in the emergency clinic after work with a letter of poisonous chemical exposure and burns, and told do not go near it again by Physician MillerThey changed what they use after others got sick like meMy file at should have that paper I have CML- Bone Marrow Cancer (diagnosed 12/2015) , I got back from LOA this April- I've worked to hours with no break on my short shifts (no excuse given, other than Can't find merge code: oh, I forgot, you didn't come up on the PDA, oh-after minutes you get erased/fall off my PDASometimes just Ignored or sent 1/hours late to break on long shifts or not given last break and worked 4+ hours then went home for the day When I worked fabrics I was approached by the Zone mgrDesiree and told to change my availability from 9am to 9pm to 9am to 10pm; I made her aware of my chemo therapy schedule being at 9:30pm and her response was "well can't you stop it or change it to later, my deptneeds someone until 10pm" I said I'd look for another dept that could work with my availability, since this was my life saving medicationMsDesiree said she would speak with upper managers if not, they would just override my availability to have me work until 10!? That same day within minutes of above discussion MsDesiree sent me outside for a cart blitz! [redacted] Several employees that saw me panicked when I came inside due to my maroon skin that was radiating heatI developed a rash for a few days On June 29th I was sent to break everyone else, but never got mine, by 2:30pm when I was sent to break it was my lunch time [hours minutes]I spoke to Manager Desiree and she just nodded and said "Ok ***, I'll talk to someone"I spoke to [redacted] before walking off for the day; he said he would take care of itWhen I come back to work on the 8th of July and find out nothing was done, because and I quote CSM Heather "It was not the csm's fault, Store Manager Steve took the blame because he had his tablet (not a PDA) and overlooked itReally? So taking away responsibility from the three CSM's that were there with PDA's does what for the employee? The final inexcusable act was on the 12th of this month, I called for a restroom break for over minutes and none cameBy the time someone came and asked "what's your problem?" I had urinated myselfI was wearing a feminine pad, because we know what we go through up thereBut I urinated myself! I was so humiliated and embarrassed I walked off the job cryingNo apologies given by anyone to date, and those responsible or in charge- still hold their jobs*They knew my limitations when I returned in April, They minimum sun exposure due to chemo, nothing over 25lbsNo handling of raw meats, yet they still put me at risk and exposed me to it allIf I asked why I was not allowed to be a hostess, got the run around and every excuse possibleTwo CSM's were even upset at my "special treatment" as they called it- No special treatment given- just measures to ensure employee safety is the way I saw itI expect something be done about this, and measures implemented so that none other endure these unacceptable incidents
BILLION DOLLAR WALMART CORPROBBING ITS CUSTOMERS WALMART BOULDER HYWY LAS VEGAS, NV REFUSED TO HONOR AND REFUND MONEY OWED ME TWICE TWO OR THREE MONTHS AGO I BOUGHT A SIVER CHAIN FROM WALMART'S JEWELRY DEPTFOR $PLUS SALES TAX THE CHAIN DID NOT LAST LONG AND BROKEI DID NOT SAVE A RECEIPT AS I DID NOT EXPECT OR ANTICIPATE THE CHAIN BREAKING ON ME, AS I DO NOT HAVE A CRYSTAL BALL ON 3/13/I TRIED TO GET A REUND OF MY $PLUS SALES TAXI WAS TOLD THAT THEIR CORP POLICY DID NOT ALLOW REFUNDS WITHOUT RECEIPTS AND REFUSED TO REFUND MY MONEY ON THURSDAY MARCH 10, I BOUGHT ITEMS FOR A TOTAL OF $FROM TERMINAL SCXXXXXX REF #XXXXXXXXXXXX PAYING $BY EBT AND $DEBIT CARD WITH $CASH BACK THE CLERK THAT WAITED ON ME WAS ONLY AGE AND COULD NOT RING UP THE WINE THAT I BOUGHT IN THIS PURCHASE AND HAD TO GET ANOTHER CLERK TO RING UP THE WINE I ALSO HAD A BUDGET NOT TO EXCEED SO I TOOK SOME ITEMS OFF TO COME UP WI
Wal-Mart tire and lube in Buckhannon, wv ruined a tire when taking it off the rim and their insurance company is rude and impossible to work with In March, my husband and I took our Silverado to walmart in Buckhannon WV to have winter tires taken off and summer tread put back onAfter leaving, we stopped at the has station to fill up and noticed that one of the tires had chunks missing around the edge where it seals to the rimWe immediately went back to the store and informed the employeesThe manager was not in and we were told to come back the next dayThe following day, the tire and lube manager was still not thereA complaint was filed with their insuranceInsurance co refused to call correct phone number at times provided and left rude messages and were impossible to work withMaking it out like it was our faultStill no revolution in july
Walmart is knowingly selling tampered gift cards to customers & not compensating them for their loss. I was given one of these gift cards valued at $150 from store #4356 at 7200 Arroyo Crossing Pkwy in Las Vegas. When I opened the sealed packaging, the top half of the gift card was missing, which included the 16-digit code as well as the magnetic strip. The funds were never made available to me & there is no way to register a card without the 16 digit code. I contacted customer service as well as management from this location. I also spoke multiple times with Walmart Visa customer service & Walmart corporate. I also contacted Greendot who provides the product to Walmart. No one is taking responsibility & no one is compensating for the $150 that was stolen from me by this Walmart.
Eye exam at Walmart in Amherst oh 8-04- Wife paid for eye exams for glasses and Walmart Vision center would not give her Pupillary distance My wife set up an eye examination at Walmart vision center in Amherst Ohio on August 4, She completed the examination and we asked for her prescription work order with her pupillary distance measurementsWe had no intention of buying glasses from Walmart ! The manager stated that they would not give us those measurements unless we purchased her glass through Walmart ! I became very upset and told her we paid for an eye exam and we wanted everything included in it ! She in return became very stand offfish and said your not getting it ! I told her I felt that what they were doing was wrong and possibly illegal ! I stated I was going to contact all the necessary organizations to file a complaintShe responded, go right aheadShe try to pacify us by offering a reading from but would not give us the current one unless we purcha
Tried to buy a Money order and broke the paymnet of money order into payments and order was cancelled and card that was used was never refunded On July 19, My wife attempted to buy a Money Order for $with two re-loadable debit cards with her name embossed on them issued by our bankeach card had $loaded and the first card I will call card A was swiped for $payment and the system said declined due to available host timeout so she used the second card I will call Card B and the payment went through for $500, next she tried to use the card A again for the remainder of $and the payment was declined due to reason She then asked for the entire order to be cancelled and the CSR cancelled the transaction and she asked for a receiptAfter much waiting and calling over two other people she was given what looks like a transaction history showing the two cards the amounts takenBy looking up the cards we see that card A was refunded $the same day on July
I am not a customer of Walmart Family Mobile I received calls from an automated line yesterday advising me that my account was about to be closed On 10/05/I received calls from Walmart Family Mobile's automated line 877-645-on my work phone These calls were automated and they offered no ability to speak to a representative or advise that they were calling the wrong number I would hang up and then the automated number would immediately call back I am not now nor have I ever been a Walmart Family Mobile customer I went to the internet and looked up Walmart Family Mobile's customer service line (877) 440- Upon calling that number, I learned that they will not connect you to a representative unless you are an existing customer I have found no way to call them and advise them that they are calling a business phone number that is not their account and the individual at that number is not their customer I seek to be contacted by Walmart Family Mobile an
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by [redacted] that was to come in the following Monday, the same day [redacted] stated he would patch the other tireThe assistant store manager, [redacted] stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from [redacted] the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
My brother [redacted] died July 26, He had a cell phone through Walmart Family MobileI went to the kiosk in the Walmart store for Family Mobile on San Jose Boulevard in Jacksonville Florida days after he diedI took the phone and the death cert to cancel the phone serviceThe people at the Family mobile kiosk said they could not do the cancelationThere was no one else to speak with, I left the phone with the young lady, she suspended the service but, now, two months later, I'm getting billed $recurring! I have tried calling every number available to meThese are all automated servicesNo humans to speak toI do not have his pin for the cell phone so I get cut offI cannot pursue this any furthermonths is too much time for a simple requestI just wanted to wrap up my brother's final business[redacted]
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repairs Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repair at an authorized repair facility of Wal-Mart rendering the vehicle unsafe As part of purchase of new set of tires from Wal-Mart I also purchased lifetime balancing and rotation for the safety of my family and the occupants of the of my vehicleOn 06/05/the car was taken to Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingThe car did not have any mechanical deficiencies, at the time it was dropped off at Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingCarl D Silver Pkwy, Fredericksburg, VA Wal-Mart auto center notified us at the time of the pithat they have cross treaded one of the
I was a customer of family mobile for about billing cyclesI had called customer service and explained that I needed help in servicing data network and dropped call issuesThey were unable to efficiently help resolve any of my issues as the language barrier was hard to get overI finally insinuated I'd like some sort of reimbursement for lack of service on my deviceThey kept telling me my phone was the issue and it wasn't, I talked to at&t (my original phone provider) and they said it would not affect my service with family mobile with this phoneSo I finally gave up and cancelled my services to be told I could not cancel until the 19th of AugustGreat, now I can pay more for nothing? I would really like to not be billed for this last cycleI put faith in this service and have been greatly dissapointed and deprived of any affective or immidiate resolutions Product_Or_Service: Family mobile (Tmobile)
I bought a car battery from Walmart and it was Defective No replacement available and no refund! On July 16, I bought a car battery from Walmart @ Neptune, NJ State Route The battery is defective and is not working any more it also has year replacementToday I went to the store to make an exchange because of the issue and the first person that take care of me was very helpful, she started to make a refund so I told her I needed an exchangeShe told me to go to get the new one and she will be waiting for me to do the transactionI went to look for the battery and it was out of stockWhen I came back to the customer service counter it was a different person, a very rude lady told me she can't make any refund or exchangeWhen I ask for my old battery back she banged it over the counterAfter that I look for a manager that was very nice but didn't do my exchange neitherShe told me to go to another WalmartI did look into another store but the battery is out of stoc
I am so disgusted with Walmart. I waited for months, missed time away from my family, stood in lines for hours on Thanksgiving day to purchase a television. That night when I got home the tv would not even come on. I rwturned the tv the next day and luckily they still had some left and o was able to exchange or for the same kind. Luck? I THINK NOT...now less than 3 months and the tv has gone out. I tried to call them, but all they could offer was for me to get another tv and pay the differnce. They no longer carry this particular tv. So if I wanted to pay regular price for the tv, why would I wait months for black friday, miss spending tine with my family and spend HOURS in walmart. I am LIVID! no more black fridays at walmart for me.
Receipt look up due to original receipt ink completely fading I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Custom mixed paint with unsecured lid spills in cargo area of brand new vehicle On 9/26/I purchased a quart of custom mixed paint from Walmart in Graham, TX Paint was placed in cargo area of new Jeep with only about miles on it I drove to Jeep dealer to have a rattle checked and when I opened the rear gate of the Jeep I found the paint can had spilled on the carpet of the vehicle I returned to Walmart to file complaint with management who took report and photos of paint damage There was only small items from walmart in the cargo area when paint was found spilled I can not get anyone from third party company that Walmart uses to handle their complaints to return my calls to determine the status of my complaint despite leaving numerous calls with contact information Paint has now complete dried and I can not determine what to have done toEdiate the problem Numerous calls have been made to the Walmart store as well with little or no help
Walmart Tire & Lube Express damaged all rims on my car when I went to install the new tires I had purchased on Walmart.com I went into the Walmart Tire & Lube Express center on 11/3/to install new tires I had purchased online and had delivered to the store via Walmart.com I left my car at the location as there was a 4-our wait time and went back to pick it up upon service completion on the same day When my husband inspected the car he noticed that all rims had extremely noticeable and significant scuffing and scraping all around the border caused from mounting the tires on the rims We immediately notified the store clerk and requested a managerWe were greeted by Assistant Manager Yamilet who examined the vehicle and took photographs of the damage, she even went as far to run her fingers over the damage and noticed that the aluminum dust from the scraping and scuffing was sticking to her fingers, showing how recent the damage wasAll this not before she screamed a
Walmart unwilling to honor my egift card due to their system issuesI use the card for gas during my commuteI'm stranded in their parking lot 05/25/10pm [redacted] CSM Phone Customer Service Rep I purchased a Walmart egift card so that I can take advantage of their incentives for using the card for gas purchasesI went to the Walmart gas station and was told the card was "locked"I was given a number to call The ivr stated that I needed to go inside the Walmart store and have the funds moved to a new card [redacted] the Customer service manager stated she got a system error and could not help meShe told me to call their corporate office I called their corporate office and the CSR advised me that they should handle that in store and if I gave the csm the phone, he would walk her through itThe csm and csr conversed and [redacted] told the csr she couldn't help meShe gave me back my phone to speak with the csr and he hung up on me At this point I had been trying to get gas
Shorted $from a transaction @ store # 12/29/ Shorted $from a transaction @ store # 12/29/at 21:21:TE# OP# TR# TC# XXXX XXXX XXXX XXXX XXXX I paid $cash ($bills) for a transaction of items totaling with tax $ I should have received $ I received $bills $bill and pennies I did not notice the error until I returned home, not stopping anywhere else on the way back homeI went to customer service 12/30/around 6:45pm to report the issueI was told they couldn't do anything at customer service but called a manager who told me to call "Pearl" in Accounting on Sunday 12/31/between am and noon Called XXX-XXX-XXXX Xx before finally speaking to [redacted] who told me that the "drawer came out even" Should I file a police report also?
There site to store option is horrible I order a toy weeks ago (Dec 10) to be shipped to my local walmart to be picked up, with an arrival time to be between Dec 20-Now here it is Dec and no toyMy toy is still stuck at a walmart warehouse one state over (Ga) which it has been sitting for the last three days that I have tracked itI called site to store customers service to be told that my item want be delivered until Dec and that I should have received an email explaining that (I didnt) also that it's has been on the news about the issue (sorry that wasn't on my local station) now I'm stuck with one toy that I'm sure my twins daughter are going to fight overThanks a lot walmart your site to store is horrible
I ordered something online through walmart.com. It was listed as available for "same-day pickup" at this location. I received an email a few hours later with an estimated pickup time. The next day the item still was not available for pickup. I called the store and they had "no record of my order. " They cited a glitch in the system. I asked to speak with a manager as I needed the item that day. I was put on hold for 26 minutes. I hung up and followed up with an online representative named [redacted] . He assured me the order was still processing. Some time later I arrived in person at the store. They did not know where my item was or what had happened to it. I canceled the order at that time. My money has not yet been returned and there has been no email confirmation of the cancellation. Instead it still reads order processing. I believe the claims of same day pickup at this location to be false advertising. I could have ordered from [redacted] Prime same day delivery without this problem. Very poor customer service and failure to deliver on an advertised feature.
I worked at Walmart Guess I should tell you all that I have experienced/endured since then, but I'll limit to the incidents that are not acceptable or break some kind of policy Let us start with this one: It started in when I was exposed to the concentrated Clorox "blue" as they referred to itI was given a paper mask, gloves a metal scraper, and was on knees removing wax buildup around registers floors- my eyes burned and teared but was told instead of cashiering I was still being paid so get to itI ended up in the emergency clinic after work with a letter of poisonous chemical exposure and burns, and told do not go near it again by Physician MillerThey changed what they use after others got sick like meMy file at should have that paper I have CML- Bone Marrow Cancer (diagnosed 12/2015) , I got back from LOA this April- I've worked to hours with no break on my short shifts (no excuse given, other than Can't find merge code: oh, I forgot, you didn't come up on the PDA, oh-after minutes you get erased/fall off my PDASometimes just Ignored or sent 1/hours late to break on long shifts or not given last break and worked 4+ hours then went home for the day When I worked fabrics I was approached by the Zone mgrDesiree and told to change my availability from 9am to 9pm to 9am to 10pm; I made her aware of my chemo therapy schedule being at 9:30pm and her response was "well can't you stop it or change it to later, my deptneeds someone until 10pm" I said I'd look for another dept that could work with my availability, since this was my life saving medicationMsDesiree said she would speak with upper managers if not, they would just override my availability to have me work until 10!? That same day within minutes of above discussion MsDesiree sent me outside for a cart blitz! [redacted] Several employees that saw me panicked when I came inside due to my maroon skin that was radiating heatI developed a rash for a few days On June 29th I was sent to break everyone else, but never got mine, by 2:30pm when I was sent to break it was my lunch time [hours minutes]I spoke to Manager Desiree and she just nodded and said "Ok ***, I'll talk to someone"I spoke to [redacted] before walking off for the day; he said he would take care of itWhen I come back to work on the 8th of July and find out nothing was done, because and I quote CSM Heather "It was not the csm's fault, Store Manager Steve took the blame because he had his tablet (not a PDA) and overlooked itReally? So taking away responsibility from the three CSM's that were there with PDA's does what for the employee? The final inexcusable act was on the 12th of this month, I called for a restroom break for over minutes and none cameBy the time someone came and asked "what's your problem?" I had urinated myselfI was wearing a feminine pad, because we know what we go through up thereBut I urinated myself! I was so humiliated and embarrassed I walked off the job cryingNo apologies given by anyone to date, and those responsible or in charge- still hold their jobs*They knew my limitations when I returned in April, They minimum sun exposure due to chemo, nothing over 25lbsNo handling of raw meats, yet they still put me at risk and exposed me to it allIf I asked why I was not allowed to be a hostess, got the run around and every excuse possibleTwo CSM's were even upset at my "special treatment" as they called it- No special treatment given- just measures to ensure employee safety is the way I saw itI expect something be done about this, and measures implemented so that none other endure these unacceptable incidents
BILLION DOLLAR WALMART CORPROBBING ITS CUSTOMERS WALMART BOULDER HYWY LAS VEGAS, NV REFUSED TO HONOR AND REFUND MONEY OWED ME TWICE TWO OR THREE MONTHS AGO I BOUGHT A SIVER CHAIN FROM WALMART'S JEWELRY DEPTFOR $PLUS SALES TAX THE CHAIN DID NOT LAST LONG AND BROKEI DID NOT SAVE A RECEIPT AS I DID NOT EXPECT OR ANTICIPATE THE CHAIN BREAKING ON ME, AS I DO NOT HAVE A CRYSTAL BALL ON 3/13/I TRIED TO GET A REUND OF MY $PLUS SALES TAXI WAS TOLD THAT THEIR CORP POLICY DID NOT ALLOW REFUNDS WITHOUT RECEIPTS AND REFUSED TO REFUND MY MONEY ON THURSDAY MARCH 10, I BOUGHT ITEMS FOR A TOTAL OF $FROM TERMINAL SCXXXXXX REF #XXXXXXXXXXXX PAYING $BY EBT AND $DEBIT CARD WITH $CASH BACK THE CLERK THAT WAITED ON ME WAS ONLY AGE AND COULD NOT RING UP THE WINE THAT I BOUGHT IN THIS PURCHASE AND HAD TO GET ANOTHER CLERK TO RING UP THE WINE I ALSO HAD A BUDGET NOT TO EXCEED SO I TOOK SOME ITEMS OFF TO COME UP WI
Wal-Mart tire and lube in Buckhannon, wv ruined a tire when taking it off the rim and their insurance company is rude and impossible to work with In March, my husband and I took our Silverado to walmart in Buckhannon WV to have winter tires taken off and summer tread put back onAfter leaving, we stopped at the has station to fill up and noticed that one of the tires had chunks missing around the edge where it seals to the rimWe immediately went back to the store and informed the employeesThe manager was not in and we were told to come back the next dayThe following day, the tire and lube manager was still not thereA complaint was filed with their insuranceInsurance co refused to call correct phone number at times provided and left rude messages and were impossible to work withMaking it out like it was our faultStill no revolution in july
Walmart is knowingly selling tampered gift cards to customers & not compensating them for their loss. I was given one of these gift cards valued at $150 from store #4356 at 7200 Arroyo Crossing Pkwy in Las Vegas. When I opened the sealed packaging, the top half of the gift card was missing, which included the 16-digit code as well as the magnetic strip. The funds were never made available to me & there is no way to register a card without the 16 digit code. I contacted customer service as well as management from this location. I also spoke multiple times with Walmart Visa customer service & Walmart corporate. I also contacted Greendot who provides the product to Walmart. No one is taking responsibility & no one is compensating for the $150 that was stolen from me by this Walmart.
Eye exam at Walmart in Amherst oh 8-04- Wife paid for eye exams for glasses and Walmart Vision center would not give her Pupillary distance My wife set up an eye examination at Walmart vision center in Amherst Ohio on August 4, She completed the examination and we asked for her prescription work order with her pupillary distance measurementsWe had no intention of buying glasses from Walmart ! The manager stated that they would not give us those measurements unless we purchased her glass through Walmart ! I became very upset and told her we paid for an eye exam and we wanted everything included in it ! She in return became very stand offfish and said your not getting it ! I told her I felt that what they were doing was wrong and possibly illegal ! I stated I was going to contact all the necessary organizations to file a complaintShe responded, go right aheadShe try to pacify us by offering a reading from but would not give us the current one unless we purcha
Tried to buy a Money order and broke the paymnet of money order into payments and order was cancelled and card that was used was never refunded On July 19, My wife attempted to buy a Money Order for $with two re-loadable debit cards with her name embossed on them issued by our bankeach card had $loaded and the first card I will call card A was swiped for $payment and the system said declined due to available host timeout so she used the second card I will call Card B and the payment went through for $500, next she tried to use the card A again for the remainder of $and the payment was declined due to reason She then asked for the entire order to be cancelled and the CSR cancelled the transaction and she asked for a receiptAfter much waiting and calling over two other people she was given what looks like a transaction history showing the two cards the amounts takenBy looking up the cards we see that card A was refunded $the same day on July