I am disabled and order my groceries from Walmart to go. My last two orders were extremely late. First order, Aug. 3, was to arrive between 1 and 3 and was delivered after 8:30 PM and consisted of items needed by 4:30. Second was yesterday, Aug. 13, to be delivered 3 to 5 and was delivered at 9:00 PM. No help from customer service just I'm so sorry. I believe that this problem is just this one store in Colorado and involves store management.
Purchased both a product and care plan that I can't even useWas not told my product was from out of the statesWasted money, I got hoodwinked I purchased a phone Sept 25, (order# XXXXXXX-XXXXXX) , along with a 2yr care planmonths later my phone starts wearing downSo, I file a claim with Wal-Mart's Care Plan but it never goes throughI Contact my care plan provider and am given the run-aroundI finally contact the actual manufacturer and am told that my phone I purchase doesn't even exist in the US, fake Model number [redacted] fake IMEI XXXXXX/06/XXXXXX/numberTurns out my phone is from Mexico! I bought my phone from Wal-MartI go back to check my product's info on Wal-Mart's site to find a bogus disclaimer "Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer informationFor updated, accurate country of origin data, it is recommend
I was told by Walmart that I had won a $gift card and then my personal information was shared! I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
Purchased cell phone with 2 year extended service plan 04/2016 when the phone stopped working as it should took phone to Covington store Employee hand phone back with the explanation not Walmart problem contact [redacted] then contacted Walmart care plan explanation not there problem contact straight talk My dealings with Walmart are finished
This company is refusing me the right to come and pick up two of my items that were left behind but had already been previously purchased This company is refusing me the right to come and pick up two of my items that were left behind but had already been previously purchasedWhen I asked them if I may retrieve what I bought earlier after offering to show proof of purchase, they told me no, saying it was my fault that I left them behind and they are not responsibleI made it clear that I was not aware of their rule and apologized for not knowing and asked if I may please come and retrieve my two itemsThey told me noThat's why I am filing this claim so Walmart can be exposed for the rude practices that they perform on a dailyIf a customer pays their hard earned money for items, then he/she should be allowed to have themIt's a crying shame
I took my car to Walmart in Sherwood Arkansas for two new tiresThe installed the tires but failed to turn off my air switch, which resulted in my car not raising probablyI took the car back and spoke to [redacted] and he stated that he ask the technician if he turned the switch off and of course he responding yesI filled out an insurance claim and had to call back two days later to get information about the claim which had not been doneSupervisor [redacted] on vacation but someone else would come in, (never received a call) call back spoke to Supervisor( [redacted] ) was to call me back (never received a call) called corporate and spoke to Shericka-Corporate, she contacted them and stated that [redacted] would give me a call backI received a call from [redacted] with a claim number and sent pictures to himI called [redacted] and the claim office times,left messages (still has not returned a call), Blake called from claims department, asked for details of the incidentI called on Friday 05/26/and
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
I PURCHASED A BETTER HOME AND GARDEN EMERALD COAST PERGOLA FOR A PARTY WE ARE HAVING AT OUR HOUSEAFTER GETTING THE BOX HOME WE OPENED IT UP TO FIND NO INSTRUCTIONS, AFTER FINDING INSTRUCTIONS ONLINE WE FOUND THAT THE UNIT WAS BENT AND WOULD NOT ALLOW US TO BE PUT TOGETHER ON TOP OF MISSING PARTSI HAVE TRIED TO CONTACT WALMART MANY MANY DIFFRENT TIMES AND THEY KEEP GIVING ME OTHER NUMBERS TO CALL SAYING THEY CANNOT HELP METHEY WILL NOT RETURN THE PRODUCT, NOT THAT I AM LOOKING FOR A RETURN I JUST WANT A NEW ONE FOR THE MONEY I BOUGHTTHEY TELL ME THAT THEY DONT HANDLE THAT BRAND BECAUSE IT IS A THIRD PARTY EVEN THO I WALKED MY HAPPY [redacted] INTO THE STORE AND BOUGHT IT FROM WALMARTNO ONE TOLD ME IT WAS A 3RD PARTY PRODUCT AND IF YOU ASK ME THE STRORE SHOULD BE ABLE TO EXCHANGE IT OUT FOR A NEW ONE BEING A WEEK OLDSO NOW I WASTED DOLLARS ON SOMETHING THAT DOES NOT WORKIT SEEMS AS THO THEY ARE NOT STANDING BEHIND THERE STORE POLICY ON RETURNS AND BLOWING ME OFF NOT TO MENTION HANGING UP ON ME MULTIPLE TIMES SAYING THEY HAD PHONE ISSUES PROBABLY HOPING I WOULD NOT CALL BACK AND WANT TO DEAL WITH THISTHE MANUFACTURER I WAS TOLD WAS NUMARK AND THEY ARE NO HELP EITHER TELLING ME TO CALL WALMART BACK AND ASK FOR A EXCHANGETHIS DOES NOT HELP ME I TOLD THEM BECAUSE THEY DIRECTED ME TO THEM IN THE FIRST PLACEI JUST WANT SOME SHADE BY OUR [redacted] POOL AND FOR A PRODUCT I BOUGHT FROM WALMART TO WORK, I DID NOT PAY FOR A BROKEN ONE I PAID FOR A NEW ONE I DONT UNDERSTAND THIS AT ALL
I love this Wal-Mart! I always come here with Sebastian one of my chihuahua mixes and I always get positive vibes! Recently my mom came down from Philadelphia and I just got Thomas my month old chiweenie/Pom mix he's only 2lbsService dog in the making for seizuresI was excited to take my mom here because it's huge and they have such a great seasonal selection! We walk in and I'm all excited! On January 1, at 4:06pm as soon as we walk in misses Lida the front greeter gave me attitude about him and what the new policies were and I was shocked because no one ever bothers me and Sebastian and he's like 14lbs compared to my 2lb little dogI ignored her rudeness and I told my mom okay get me a collar and leash so we can follow their proceduresI listened very well to miss lida I did what she asked even though she was a rude greeterI walk in again and this time I'm proper and have Thomas on a leash but not walking because he's too smallSo then a guy follows us around the store and mom is way uncomfortable! I'm feeling regular and a customer was so excited to see Thomas and say hello but then the guy cuts in between also being rude and says I have to put Thomas on the floor! I said I listened to everything Lida had to say and now you're following us and harassing us about me putting him on the floor? And the other customer was livid and upset how it happenedMy mom did not like this visit what so ever and I got emotional a little bit because I was so happy to bring her to this specific Walmart because we like to shopWe didn't bother anyone and I listened and followed your new policy and still got harassed! I'm sorry but I don't think I'll go there anymore no matter how excited I am to drive by
I contacted Walmart about the wrong oil put in my truckThey have been giving me the run around and my truck is leaking oilNo return calls October 28th 2018, I took my car to have it serviced at the Walmart in Montgomery AL locationSunday's oil change event, turned into hours of wasted time and frustrationIt started off at the Walmart on Ann St, where their wait time was ridiculous, so I proceeded to the Wal-Mart on Chantilly, only to experience the same information (wait time over two hours)The customer service specialist at Chantilly Walmart was nice and called over to the Atlanta Hwy locationThis location advised that they had no wait time for oil changes and fuel injection cleaningSo I traveled down to that locationThis is when I found out information to my surprise The Atlanta Hwy Walmart technician advised that I need to go back to the Ann St location for serviceMy truck had an oil leak from the oil filter and the location on Atlanta Hwy could not service
I am writing this letter in hopes to bring some awareness to a product I bought at my local Wal-martI was preparing lunch for my kids, tuna fish there favoriteBut much to my surprise, I found a fish head an guts right on topI want everyone who reads this to beware of what you open, before you attempt to feed it to your kidsJust imagine, if I wasn't paying attention an feed it to my kidsWould they or myself be poisoned by eating those fish guts?
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
I was using my warranty to get a tire replacedI was told it wasn't going to cost anythingThen when I go to check out they charged me $ I had really bad service and ran into many problems when I had my car serviced thereThe manager gave me a full warranty for my tiresThis was about three months ago and this past weekend I had a tire go flatI took my car in today for the repair, I was told that it wasn't going to cost me anything to replace but when I was checking out they charged me $and said that it was a pro-rated priceThey said a that there was nothing they could do about it and it was the manager that was helping meI want my money backI don't know how they can work on my vehicle without telling me an amountI'm really frustrated with how they handled my situationThey lied right to my face and then worked on my car without telling me that it was going to cost meI was dealing with a [redacted] Sigmon RdWilmington, N.CStore number
I entered a contact with Family Mobile/T Mobile in Landover, MD on 4/12/ I paid Family Mobile/T Mobile $($for my grandson's phone and staservices, $for April, for May and $for June) from 4/12/to 5/27/ I cancelled my services on 5/26/and they continue to charge me $ I am now being charging by [redacted] LLC collection agency $ I did not have telephone service the entire time I had Family Mobile/T Mobile I couldn't get voice mail or make phone calls, I could only text When I called them at 1-877-760-8760, I was unsuccessful in getting my my voice mail or phone service to make telephone calls So I switched my cell phones on 5/26/to Simple Mobile Account Number , phone number [redacted] Account_Number: [redacted]
Poor [redacted] I was in Wal-Mart store #in Surprise Arizona on June 23, at 6:PM to return some vinyl tiles and shower curain rods without my receipt for an order I placed onlineThe customer service manager was able to locate my order easilyHowever, he (Collin) He said he could not do the return since it was a different system from online to the storeI waited for another manager named Ernesto who was very rudeI continued to go up the channels since I shop at this locatio almost everydayAfter waiting over minutes I spoke to the store manager John who said I was trying to commit fraud and he could not be apart of fraudulent practicesI felt like a criminal I have never stole anythingI am a Veteran of the U.SAir Force where I worked law enforcementFraudulent practices are not a part of my characterNot only did he not solve the issue but he called me a theifI want my money back and an apologyThis type of behavior is very unprofessional and sh
They put a sticker that says if not Up to your satisfaction its money back guarantee I purchased on Novpacks of sirloin steaks they were almost $for the three packsWhen starting to cook them there spoiled I called up there they told me to bring the price labels back and they would give me store creditI did as they told me twice both mangers wanted the meat so would not help me so I chatted with some one on line
I tried to return phone cases at Wal Mart given to me as a giftI was denied the ability to return due to having no receipt and the being told Store Manager Jason [redacted] Store Mallory Ln Franklin, TN doe NOT allow NO RECEIPT returns even for merchandise credit to be given over $and that this was a new WalMart policyAs a year Franklin resident I have spent $1000's of dollars in this store, sadly I will not spend another penny due to this ridiculous policyI just wanted a merchandise credit for what was given to meWalMart will be losing lots of business of many if this is a true policy and this continues
Tire Purchase / Warranty Issue Lawrenceburg, KY Store would not Resolve but noticed Defect of Excessive Wear of Tires We purchase New 235/60RVIVAtires on July 15, for over $ December 11, I took the vehicle in to look at the wear of the front tires and was told the wear was excessive (tread of front tires & tread of rear tires 7&8) The vehicle has only had 8,miles since the new tires were installed and it is evident that the front tires have worn excessively when the tires come with a 60,mile warranty Walmart refused to do anything because we did not purchase their extended warranty of roadside assistance at $per tire They told me if we had spent the extra $up front then they would replace both tires at no cost to us Once again this seems to be another way Walmart can cheat its customers into spending more money The roadside warranty to me sounds like a "Wal-Mart Repair Warranty" instead of a wear and tear warranty of excessive wear
On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan
I am disabled and order my groceries from Walmart to go. My last two orders were extremely late. First order, Aug. 3, was to arrive between 1 and 3 and was delivered after 8:30 PM and consisted of items needed by 4:30. Second was yesterday, Aug. 13, to be delivered 3 to 5 and was delivered at 9:00 PM. No help from customer service just I'm so sorry. I believe that this problem is just this one store in Colorado and involves store management.
Purchased both a product and care plan that I can't even useWas not told my product was from out of the statesWasted money, I got hoodwinked I purchased a phone Sept 25, (order# XXXXXXX-XXXXXX) , along with a 2yr care planmonths later my phone starts wearing downSo, I file a claim with Wal-Mart's Care Plan but it never goes throughI Contact my care plan provider and am given the run-aroundI finally contact the actual manufacturer and am told that my phone I purchase doesn't even exist in the US, fake Model number [redacted] fake IMEI XXXXXX/06/XXXXXX/numberTurns out my phone is from Mexico! I bought my phone from Wal-MartI go back to check my product's info on Wal-Mart's site to find a bogus disclaimer "Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer informationFor updated, accurate country of origin data, it is recommend
I was told by Walmart that I had won a $gift card and then my personal information was shared! I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
Purchased cell phone with 2 year extended service plan 04/2016 when the phone stopped working as it should took phone to Covington store Employee hand phone back with the explanation not Walmart problem contact [redacted] then contacted Walmart care plan explanation not there problem contact straight talk My dealings with Walmart are finished
This company is refusing me the right to come and pick up two of my items that were left behind but had already been previously purchased This company is refusing me the right to come and pick up two of my items that were left behind but had already been previously purchasedWhen I asked them if I may retrieve what I bought earlier after offering to show proof of purchase, they told me no, saying it was my fault that I left them behind and they are not responsibleI made it clear that I was not aware of their rule and apologized for not knowing and asked if I may please come and retrieve my two itemsThey told me noThat's why I am filing this claim so Walmart can be exposed for the rude practices that they perform on a dailyIf a customer pays their hard earned money for items, then he/she should be allowed to have themIt's a crying shame
I took my car to Walmart in Sherwood Arkansas for two new tiresThe installed the tires but failed to turn off my air switch, which resulted in my car not raising probablyI took the car back and spoke to [redacted] and he stated that he ask the technician if he turned the switch off and of course he responding yesI filled out an insurance claim and had to call back two days later to get information about the claim which had not been doneSupervisor [redacted] on vacation but someone else would come in, (never received a call) call back spoke to Supervisor( [redacted] ) was to call me back (never received a call) called corporate and spoke to Shericka-Corporate, she contacted them and stated that [redacted] would give me a call backI received a call from [redacted] with a claim number and sent pictures to himI called [redacted] and the claim office times,left messages (still has not returned a call), Blake called from claims department, asked for details of the incidentI called on Friday 05/26/and
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
I PURCHASED A BETTER HOME AND GARDEN EMERALD COAST PERGOLA FOR A PARTY WE ARE HAVING AT OUR HOUSEAFTER GETTING THE BOX HOME WE OPENED IT UP TO FIND NO INSTRUCTIONS, AFTER FINDING INSTRUCTIONS ONLINE WE FOUND THAT THE UNIT WAS BENT AND WOULD NOT ALLOW US TO BE PUT TOGETHER ON TOP OF MISSING PARTSI HAVE TRIED TO CONTACT WALMART MANY MANY DIFFRENT TIMES AND THEY KEEP GIVING ME OTHER NUMBERS TO CALL SAYING THEY CANNOT HELP METHEY WILL NOT RETURN THE PRODUCT, NOT THAT I AM LOOKING FOR A RETURN I JUST WANT A NEW ONE FOR THE MONEY I BOUGHTTHEY TELL ME THAT THEY DONT HANDLE THAT BRAND BECAUSE IT IS A THIRD PARTY EVEN THO I WALKED MY HAPPY [redacted] INTO THE STORE AND BOUGHT IT FROM WALMARTNO ONE TOLD ME IT WAS A 3RD PARTY PRODUCT AND IF YOU ASK ME THE STRORE SHOULD BE ABLE TO EXCHANGE IT OUT FOR A NEW ONE BEING A WEEK OLDSO NOW I WASTED DOLLARS ON SOMETHING THAT DOES NOT WORKIT SEEMS AS THO THEY ARE NOT STANDING BEHIND THERE STORE POLICY ON RETURNS AND BLOWING ME OFF NOT TO MENTION HANGING UP ON ME MULTIPLE TIMES SAYING THEY HAD PHONE ISSUES PROBABLY HOPING I WOULD NOT CALL BACK AND WANT TO DEAL WITH THISTHE MANUFACTURER I WAS TOLD WAS NUMARK AND THEY ARE NO HELP EITHER TELLING ME TO CALL WALMART BACK AND ASK FOR A EXCHANGETHIS DOES NOT HELP ME I TOLD THEM BECAUSE THEY DIRECTED ME TO THEM IN THE FIRST PLACEI JUST WANT SOME SHADE BY OUR [redacted] POOL AND FOR A PRODUCT I BOUGHT FROM WALMART TO WORK, I DID NOT PAY FOR A BROKEN ONE I PAID FOR A NEW ONE I DONT UNDERSTAND THIS AT ALL
I love this Wal-Mart! I always come here with Sebastian one of my chihuahua mixes and I always get positive vibes! Recently my mom came down from Philadelphia and I just got Thomas my month old chiweenie/Pom mix he's only 2lbsService dog in the making for seizuresI was excited to take my mom here because it's huge and they have such a great seasonal selection! We walk in and I'm all excited! On January 1, at 4:06pm as soon as we walk in misses Lida the front greeter gave me attitude about him and what the new policies were and I was shocked because no one ever bothers me and Sebastian and he's like 14lbs compared to my 2lb little dogI ignored her rudeness and I told my mom okay get me a collar and leash so we can follow their proceduresI listened very well to miss lida I did what she asked even though she was a rude greeterI walk in again and this time I'm proper and have Thomas on a leash but not walking because he's too smallSo then a guy follows us around the store and mom is way uncomfortable! I'm feeling regular and a customer was so excited to see Thomas and say hello but then the guy cuts in between also being rude and says I have to put Thomas on the floor! I said I listened to everything Lida had to say and now you're following us and harassing us about me putting him on the floor? And the other customer was livid and upset how it happenedMy mom did not like this visit what so ever and I got emotional a little bit because I was so happy to bring her to this specific Walmart because we like to shopWe didn't bother anyone and I listened and followed your new policy and still got harassed! I'm sorry but I don't think I'll go there anymore no matter how excited I am to drive by
I contacted Walmart about the wrong oil put in my truckThey have been giving me the run around and my truck is leaking oilNo return calls October 28th 2018, I took my car to have it serviced at the Walmart in Montgomery AL locationSunday's oil change event, turned into hours of wasted time and frustrationIt started off at the Walmart on Ann St, where their wait time was ridiculous, so I proceeded to the Wal-Mart on Chantilly, only to experience the same information (wait time over two hours)The customer service specialist at Chantilly Walmart was nice and called over to the Atlanta Hwy locationThis location advised that they had no wait time for oil changes and fuel injection cleaningSo I traveled down to that locationThis is when I found out information to my surprise The Atlanta Hwy Walmart technician advised that I need to go back to the Ann St location for serviceMy truck had an oil leak from the oil filter and the location on Atlanta Hwy could not service
I am writing this letter in hopes to bring some awareness to a product I bought at my local Wal-martI was preparing lunch for my kids, tuna fish there favoriteBut much to my surprise, I found a fish head an guts right on topI want everyone who reads this to beware of what you open, before you attempt to feed it to your kidsJust imagine, if I wasn't paying attention an feed it to my kidsWould they or myself be poisoned by eating those fish guts?
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
I was using my warranty to get a tire replacedI was told it wasn't going to cost anythingThen when I go to check out they charged me $ I had really bad service and ran into many problems when I had my car serviced thereThe manager gave me a full warranty for my tiresThis was about three months ago and this past weekend I had a tire go flatI took my car in today for the repair, I was told that it wasn't going to cost me anything to replace but when I was checking out they charged me $and said that it was a pro-rated priceThey said a that there was nothing they could do about it and it was the manager that was helping meI want my money backI don't know how they can work on my vehicle without telling me an amountI'm really frustrated with how they handled my situationThey lied right to my face and then worked on my car without telling me that it was going to cost meI was dealing with a [redacted] Sigmon RdWilmington, N.CStore number
I entered a contact with Family Mobile/T Mobile in Landover, MD on 4/12/ I paid Family Mobile/T Mobile $($for my grandson's phone and staservices, $for April, for May and $for June) from 4/12/to 5/27/ I cancelled my services on 5/26/and they continue to charge me $ I am now being charging by [redacted] LLC collection agency $ I did not have telephone service the entire time I had Family Mobile/T Mobile I couldn't get voice mail or make phone calls, I could only text When I called them at 1-877-760-8760, I was unsuccessful in getting my my voice mail or phone service to make telephone calls So I switched my cell phones on 5/26/to Simple Mobile Account Number , phone number [redacted] Account_Number: [redacted]
Poor [redacted] I was in Wal-Mart store #in Surprise Arizona on June 23, at 6:PM to return some vinyl tiles and shower curain rods without my receipt for an order I placed onlineThe customer service manager was able to locate my order easilyHowever, he (Collin) He said he could not do the return since it was a different system from online to the storeI waited for another manager named Ernesto who was very rudeI continued to go up the channels since I shop at this locatio almost everydayAfter waiting over minutes I spoke to the store manager John who said I was trying to commit fraud and he could not be apart of fraudulent practicesI felt like a criminal I have never stole anythingI am a Veteran of the U.SAir Force where I worked law enforcementFraudulent practices are not a part of my characterNot only did he not solve the issue but he called me a theifI want my money back and an apologyThis type of behavior is very unprofessional and sh
They put a sticker that says if not Up to your satisfaction its money back guarantee I purchased on Novpacks of sirloin steaks they were almost $for the three packsWhen starting to cook them there spoiled I called up there they told me to bring the price labels back and they would give me store creditI did as they told me twice both mangers wanted the meat so would not help me so I chatted with some one on line
I tried to return phone cases at Wal Mart given to me as a giftI was denied the ability to return due to having no receipt and the being told Store Manager Jason [redacted] Store Mallory Ln Franklin, TN doe NOT allow NO RECEIPT returns even for merchandise credit to be given over $and that this was a new WalMart policyAs a year Franklin resident I have spent $1000's of dollars in this store, sadly I will not spend another penny due to this ridiculous policyI just wanted a merchandise credit for what was given to meWalMart will be losing lots of business of many if this is a true policy and this continues
Tire Purchase / Warranty Issue Lawrenceburg, KY Store would not Resolve but noticed Defect of Excessive Wear of Tires We purchase New 235/60RVIVAtires on July 15, for over $ December 11, I took the vehicle in to look at the wear of the front tires and was told the wear was excessive (tread of front tires & tread of rear tires 7&8) The vehicle has only had 8,miles since the new tires were installed and it is evident that the front tires have worn excessively when the tires come with a 60,mile warranty Walmart refused to do anything because we did not purchase their extended warranty of roadside assistance at $per tire They told me if we had spent the extra $up front then they would replace both tires at no cost to us Once again this seems to be another way Walmart can cheat its customers into spending more money The roadside warranty to me sounds like a "Wal-Mart Repair Warranty" instead of a wear and tear warranty of excessive wear
On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan