Parker and Sons

Parker and Sons is an amazing company. I came home from work to find that my mother whom is recovering from colon cancer and young son had been without air all day. My thermostat was reading 91 degrees inside. I called Parker and Sons and told them what was going on and about my mother's health and they got [redacted] out to repair my a/c within an hour. The people at Parker and Sons was very caring and concerned over my situation.

Good news Parker came out promptly - Bad news - repair required replace fan motor and cap. Quoted $900. Tech was courteous enough when I opted for a second opinion. Phoenix is hot but $900 is a significant amount of money. I replaced motor/cap for less than $125. AC working great. Message is - Parker may be prompt but not cheap.

Parker and Sons did a great job in diagnosing the problem and then replacing our hot water heater. They were very professional and quick to respond, the technician explained everything very clearly. It was a tight window to replace the hot water heater on the same day, but the technician made a great effort, and as a result, we had hot water that evening. The entire process only took a few hours. We are very pleased. We have used Parker and Sons before, we will use them again, and we recommend them to others!

I was so impressed with the quick and professional service I had after calling Paker Brothers.

We had used this company for plumbing issues before and this was the first time I called with an aircondioner that didn't work. I was shocked when they sent someone out that same day. The two service men I worked with were fantastic. Very helpful and excellent service.

Ken knows his stuff. He has been willing to educate us regarding our HVAC operation and maintenance. He has always dealt with us honestly. This has not been our experience with other technicians. We trust Ken.

I attempted what I thought was going to be a minor plumbing task, but it spiraled out of control. I called Parker & Sons, who sent out Shawn S. to bail me out. He got to my home in a timely manner, calling while on his way to coordinate. Shawn explained in full what needed to be done. He gave me the cost up front. He took care of the work in short order. I have an older home, and Shawn gave advice on future problems that might emerge. He left the work area spotless. I have other non-emergency plumbing that I will want done in the near future and I plan to call Shawn first.

I have been a client of Parker & Sons for several years. I contract with them for twice a year maintenance of my heating & AC system. For me, three things stand out about this company:
(1) they call you to remind you that your pre-winter or pre-summer maintenance check is due, unlike many companies with which you have these contracts who rely on you to call them - and if you don't, there is no check up. All you get from these other companies is an annual bill to renew.
(2) No high pressure to make repairs. They will tell you what they make think needs attention but rather than frightening you with some false urgency, they will recommend that "possibly next year". While they may recommend additional services, they offer and drop it if you are not interested.
(3) If you have a maintenance contract with them, they truly do give you priority treatment. When my AC broke down a few years back - in the middle of summer at 1 am, I called and a serviceman was at my home within the hour.

The whole experience was as though they were filming a commercial.
Perfect representatives for Parker & Sons!

Honesty, above all...that's what I get when "my Parker Men" ever have to come to my door! Plumbing or A/C issues - they know what they are doing. It goes without saying, no one likes to spend money.....but, if you own a home, and want it maintained properly, that's part of home ownership. In the long run, I don't want a quick fix. Parker & Sons employees are professional, have integrity, and I'm confident the company hires and trains the best. I've been a loyal customer since July 3, 2012. Just had to call them yesterday for a plumbing problem...they gave me "emergency" service...I have a maintenance contract with them...and were here within 2 hours. Job's done, all back to normal. Received my discount because I have the agreement.

Damien was very patient and answered all my questions. I learned things about the water heater and solar system attached to it --things I never knew before. If weever have a problem with plumbing or whatever, I would request Damien.

Wonderful quick responsive service that included considering all influencing factors and looking out for my family's wellbeing. Mike G[redacted] is the absolute best and took his time to complete each job with skill and attention to detail.

Parker Bros. installed a new air conditioner and new hot water heater for us in Mesa, AZ and did a great job on both. Their crews were knowledgable, courteous and professional.
We would recommend them to anyone.

Just had our semi-annual HVAC inspection completed by [redacted]. As usual, inspection was thorough.politely conducted, plenty of info flow along the way, and a high regard for the care and cleanliness of our house during the inspection. [redacted] offered money saving suggestions and, as usual with Parker, did not try to sell anything. On something I did want, he called in and received a discount authorization.

Three units all running well, and we worry not about cooling problems in the Summer or heating in the Winter.

I REALLY LIKE THE EMPLOYEES THEY HAVE WORKING FOR THEM. THEY ARE COURTEOUS AND WILLING TO TAKE TIME TO E EXPLAIN WHAT THE PROBLEM IS AND HOW THEY ARE GOING TO SOLVE IT.

I'm always happy with the service we get from Parker and Sons. This time Bryan H was especially thourough and we are ready for another HOT Arizona summer.

I have been a customer of Parker and Sons for 10 + years. I have never had an issue with their employee's and their work is outstanding. I would recommend them to anyone that needs their expertise.

The service rep ([redacted]) was very thorough, professional and prompt. Great job!

Parker & Sons always does a very good job, efficiently, and the servicemen are on time & very professional.

Parker & Sons are very fortunate to have a technician like Adam working for them. He is very thorough, does his inspections with care. He does not rush just to get done. He cares and his work shows it. I highly recommend Adam when calling for service from Parker & Sons!

arrived at my summer home in az. air not working, was over ninety degrees, after calling them, a operator advised I would be seen today, sure enough I had a technition arrive timely after. he diagnosed the problem , and showed me the broken parts, he replaced and had my air up and running within the hour... totally amazed and thankful.. will recommend to anyone.. thx