Parker and Sons

I have had 2 technicians over the years taking care of my 2 A/C units. They have not only been true gentlemen but completely honest and thoroughly knowledgeable technicians.

They give options on repairs and don't pressure sell you into something you don't need for your system.

I've also used the plumbing service and while not cheap the job has been more than adequate for my situation.

Never had to call them back to fix a repair that they did. Thanks, Parker & Sons.

Parker Brothers always does a great job. We have used them for many items, including air conditioning and have always been satisfied.

I had a problem with my toilet not flushing and getting ready to overflow. I called Parker and sons and they sent Joe C. out for the service call. I was not sure what to expect as I am new to the area. I was very pleased with the quality of the service and how fast a Plummer was sent. I was only charged for the services performed. I felt the charges were very reasonable. I would highly recommend this company and ask for Joe C.

Mike J provides excellent service representing Parker and Sons.

Very professional and on-time service.

I am extremely happy with the service I received from [redacted] this week. He performed annual maintenance on my heating system and found it to be in good working order, which makes me happy. [redacted] was very personable and also quite knowledgeable about my [redacted] system. I would be very happy for [redacted] to come back on all future service calls.

We scheduled a repair and the service technician did not show up.

Two hours after the repairman did not show up I called the office main number. Unless they talk to you on the phone just before your appointment time, they cancel your appointment. Something they do not tell you when you make the appointment.

It makes no sense. Why make an appointment at all?

I just wasted an afternoon waiting and my air conditioner still needs to be serviced.

I think I will find another contractor who has more faith in it's customers.

We called Parker & Sons at about 3:30 pm about a water leak in our condo. Although the customer service person would not commit to how soon someone would come out; when I pressed her for a time, she checked with the scheduler and said someone could come out shortly. The technician called us 15 minutes later and came out within 30 minutes. He investigated the problem, identified the issue, which ended up being a minor issue with the caulking in the shower. He was very polite and professional. I would certainly recommend Parker & Sons in the future.

I had a very positive experience with Parker and Sons when their representative came to repair a punctured water pipe. I called on a Sunday, the repair person returned my call within 10 minutes of my call, and he was there within 20 min. He assessed the problem and gave me a quote--which was very reasonable. The pipe was repaired in less than 40 min. It was the easiest emergency I ever had to deal with!

I found the service tech to be very friendly and knowledgeable. My only disappointment was the inflated estimated cost of performing the service. Over one thousand dollars to install a new water heater. OUCH!

Was very pleased with the service I received

I can't stress enough what a great experience we had with Parker and Sons when we needed a new AC pronto. They sent out two teams so the whole thing could be completed in one day. They were careful and clean and were all very polite. We were so thankful we chose Parker and Sons. Thank you [redacted]

Trent was very knowledgeable, professional and helpful and was a pleasure to have working with my a/c unit. I felt he could be trusted and had the customer first in his work.

I have trusted my business to Parker and Sons since I moved to the Valley 7 years ago. I have found when you want it done right the first time, with quality workmanship by knowledgeable technicians, Parker and Sons is the only company for me. In this instance, I explained to my technician that I had company coming and had to have two functioning bathrooms - he returned early on a Saturday morning and stayed until the work was done, going the extra mile to make sure my home was ready for my company. He worked hard for me and explained every step. There are no surprised with Parker and Sons and when the work is done, you can count on it being excellent workmanship.

Parker & Sons serves our heating and air conditioning needs in an efficient, timely and thorough manner. Technicians are knowledgeable and courteous as well as professional. When you need someone to render a service inside your home you only want to call on a company with integrity that you can trust to get the job done. That's why we use Parker & Sons.

I have lived in the Phoenix area for the past 9 years and have used Parker & Sons frequently for both small jobs (such as leaking faucets) and large jobs (such as installing new HVAC unit). I own an older house that is often in need of repairs and replacements, so I need a service company that is dependable, trustworthy, honest, competent, courteous, friendly, on time, and the best. I have always found this to be true of Parker & Sons. I recommend them frequently, and will continue to do so. Thank you so much for great service!

I was very impressed with my service from Parker and Sons. They communicated very well throughout the process, and the technician who they sent out to our home, [redacted], was very courteous, professional and thorough.

Steven was professional, knowledgeable, pleasant and hardworking.

At about 8:45AM on Saturday August the 30th I realized I had a water leak that was not a dripping hose bib. I tried to get in touch with a friend who could help me out with it. He was out of town for the long Labor Day weekend. I thought who can I call? I went online and found a number of companies offering 24/7 service. I chose Parker & Sons because I was familiar with their TV ads and their on line reviews were quite good. I then checked my [redacted] and found them there too.
I called the office at about 10:40AM and was promptly helped by a very pleasant lady who told me that as it was a holiday weekend they could not specify a 3 to 4 hour service window but that a dispatcher from their company would call me as soon as he could get me a scheduled time. At 10:55 the dispatcher called me and said the tech was near by and would be at my home within 30 minutes.(WOW!) At 11:10 [redacted]. arrived and began to assess the problem. [redacted] was very thorough in explaining what the best case and worst case could be as the leak was not yet uncovered, best case about $650 worst case $3000. I was very fortunate that it turned out to be the best case. by 1:40PM the water was back on. I was totally satisfied with the service I received from [redacted] (and Brad S. the A/C tech they sent to do a courtesy service check but that is a whole other story.) I have already shared this story several times and will not hesitate to recommend Parker & Sons in the future.

Five stars all the way! I would no call anyone else. They are knowledgeable, courteous, and professional. I have used them for over 9 years now and will continue to do so for as long as I live in the valley.