Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
Phone: |
Show more...
|
Fax: |
+1 (704) 357-8522 |
Web: |
morrisjenkins.com
|
Add contact information for Morris-Jenkins
Add new contacts
ADVERTISEMENT
On Memorial Day at around 3:00pm my a/c started blowing hot air and I wasn't sure what to do. I have had issues in the past with my unit because it is an older unit but everytime I would call out an HVAC repair company they were more adamant about selling me a new system rather than fix the problem. I decided to reach out to Morris-Jenkins because I have heard really good things about the company. I was actually able to get Chris S out same day. When Chris arrived he was very professional and very courteous. He listened to my concerns and had some ideas on what was going. The difference is that he was the only person out of 3 other companies I used to actually run test on my system to find the problem instead of just saying " this whole system needs to be replaced ". He did suggest a replacement system because it is a very old system but he was the only one to offer the option of a fix to get it running again. I absolutely recommend Morris-Jenkins and Chris S in particular with any heating and cooling needs. When it comes time to replace my whole system, I will for sure use Chris S and Morris-Jenkins to do it. It was 86 degrees in my home before Chris S arrived and by the end of the night I was wrapped up in a blanket from the cold air blasting throughout my home. Thank you Chris for the fix!!!
Best experience we have had with a technician. Personable, knowledgeable and very polite.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Harold & John installed our new system today. Arrived on time (even a little early). They were very professional and knowledgeable of the systems they install. They left my yard just as they found it with no trash left behind. You wouldn't have know they were even here. Afterward the electrician from Morris-Jenkins came and inspected everything. All was well and the unit is purring along. The *** is so quiet, I was shocked. Great work and a customer earned for a long time to come.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Matthew provided excellent customer service and if I ever require Morris-Jenkins' services in the future, I will definitely ask for him again!! ð??ð??ð??ð??ð??
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
I would like to make a special commendation for Ross A of Morris-Jenkins for the professionalism with which he conducted himself and for the fair and honest representation of the company, Morris-Jenkins. He was quite competent and allowed the facts and figures to speak for themselves, thereby alleviating pressure on the customer in making the proper selection of the Air Conditioning Unit. This is the way business should be done.
Thank you Mr. Armstrong and thank you Mr. Morris-Jenkins for hiring a good, honest, and competent man. - -
- -
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the Sales Director and management team for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Morris-Jenkins was a big help to me when I needed service on a broken A/C unit on a short time frame. I called at 11:00pm and they scheduled me for 8:00am service the next morning. The technician was thorough and conscientious in his work. He got my unit back up and running in the short time I needed.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
I cannot thank Marc from Morris Jenkins enough for his prompt attention for fixing my air conditioner. In the past, Marc has taken care of our heating and air conditioning needs. He is, polite and always has a smile. But most importantly his knowledge is invaluable.
***
I
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Rachael did a fantastic job! She fixed the problem and explained step by step how to avoid it (if possible) in the future, She is smart, knows her profession extremely well She is both friendly and professional and if I need plumbing services in the future, she is the person I will call
Would highly recommend Morris-Jenkins. Pat was very professional and courteous while making the AC repair to our house. He was clearly very knowledgeable and did an excellent job. The Morris-Jenkins team was transparent regarding the scheduling, repair, and pricing. They clearly care about their customers. Would recommend their team for any HVAC or plumbing needs.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
On time, very polite, communicated well and explained everything perfectly.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
So...we've been in trouble with our water heater for a little while. We noticed another leak in the wall last night. We called and spoke to a very pleasant young lady that scheduled an appointment for us on Sunday between 12-3pm. Eddie called us before he came, to let us know his arrival time of 12:15pm. He is such an awesome young man who assessed the situation and quoted us some prices. Although we weren't able to purchase their heaters, Eddie fixed the leak, giving us some time to shop around! He was very , very friendly and truly professional! Thank you Eddie for helping us on this hot, Memorial Day Weekend! ð???
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
This was the first time Mr. Ross came to my house, and he did NOT disappoint me: courteous, professional, fast, knowledgeable, efficient. He did it all! Thank you, Morris Jenkins for hiring the best.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Absolutely the best experience I've had with HVAC repair/maintenance. Bud was such a professional in how he approached troubleshooting a system he has never worked on before. He took the time to completely cover the state of our 13 year old system with us and offered options on how best to provide a solution. I will, without hesitation, call Morris Jenkins for any future needs.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Zach was great! He was right on time for our appointment. Zach was very courteous and professional. Morris Jenkins is always a pleasure to work with. The plumbing issue was quickly diagnosed, and Zach got right to work. He evaluated the drains that were running slow, and one didn't need to be snaked, so he just cleared the top and didn't charge for that one. Very fair! I have found the Priority Advantage membership to be worthwhile. It's a nice elevated level of service. Honestly, every aspect of the process with Morris Jenkins is great; from the customer service provided when you call to the quality of work performed to their online portal & capabilities. I'm a fan.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Tech. Here on time, very courteous & met all requirements
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Jessica and Nick serviced my 4 A/C units today and they were very friendly,
courteous, and professional!
They explained what they did and and why. Also informed
me that my 2002 A/C unit was running very inefficiently and
recommended replacing it.
.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technicians' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Josh was very knowledgeable and very helpful in finding out what was wrong with our air handler. Josh was very professional in his work an attitude to helping *** and I in our time of extreme heat exposure lol. Very polite and very nice. Thanks for the great job he did for us.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Outstanding team today! Extremely professional, polite, informative, and quick. With such a big investment, it's nice to know that the quality of professionals installing your equipment have your back.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Jake P is a very professional and polite technician.
We were kept apprised of the conditions he found and various options for solution.
We would gladly have Jake back in the future.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Just finished my plumbing appointment with Jay V. and I could not be happier with his service. He was knowledgeable, thorough, and very pleasant to chat with. I will be calling him back for any future work that we need done.