Moore-Built Construction & Restoration

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Our customer would need to contact customer service at ###-###-####, and request reprints of statements or to determine the transaction.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] ; shame on you Koh's for making me go this far to get a refund!!!!!!!!! After all that you offer nothing in the way of an apology Despicable business practiceCancelling my credit card!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] If I place the order for the Apple Watch with my credit card, will the credit be applied toward my credit or what form of credit will I be getting back? Regards, [redacted]

At this time we are requesting the customer attach a copy of their return receipt for further research

Our records show the customer confirmed she picked up SKUs 95714689, 95803317, and 95537919 from Kohls.com order # [redacted] . Additionally on 10/20/215, the customer was credited for SKUs 88418527, 99321297, and 99393206 that were returned to our warehouse. The failure to update the shipping... address is not a Kohl’s error, and we are unable to comply with the customer’s request for credit. At this time the customer has been advised to file a police report for any additional missing items. The customer has already been provided the fax number to forward this information. Also due to the customer using a 15% off promo code on the order the system did not update her 20% off for opening the account, as we do not combine two percent-off discounts. We will process a request for an additional 5% off to be credited to the order. We advise to please allow 10-14 days to receive this.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We have reviewed the customer's claim in regards to Kohls.com order # [redacted] We are unable to process a return credit, as the mis-ship was not due to a Kohl's errorWe advise the customer to contact the residence to retrieve her merchandise

We apologize for the inconvenience and frustration our customer experienced with online Order Per tracking, it does show the item was delivered on December 12, It also does appear that we credited our customer $for the inconvenience

We apologize for the disappointmentAs the address was inadvertently changed, on December 1, we credited $for the missing items, which will post to the VISA card ending in in an average of seven days

Upon review of our customer's concern, a credit was processed on November 2, to our customers Kohl's ChargeWe processed a return for dishes altogether

We apologize for the inconvenience and frustration our customer experienced regarding her most recent store visitWe have applied a $ credit to our customers Kohl's Charge ending in

Our records show the customer was contacted an Advisor in the Executive officeThe customer was advised to keep the merchandise and a return credit was processedAdditionally, the customer declined the offer to process a new order

We apologize for any frustration and inconvenience this has causedOur records indicate that a reorder was processed, and was subsequently delivered on September We have credited accordingly for the missing items in the initial order, on November 1, in the amount of $76.72, which will post in an average of seven days to the Kohl's Charge card ending in

Our records indicate that only one out of the four rebates were valid, as three submissions were missing original UPC barcodesHowever, as a courtesy, we will issue the remaining three rebatesAs such, four separate VISA prepaid cards totaling $will be issued, via mail, and will be delivered in 4-weeks

We are very sorry to learn that your order did not arrive by the guaranteed December 24th delivery dateWe certainly understand your disappointment and we would be happy to look into this for youIt appears that on December 21, 2016, we did credit you $for shippingPlease allow business days for it to appear on your credit card statement

We apologize for the disappointmentAs our customer states she did not receive her package, on November 15, we credited her in the amount of $99.52, to her American Express card ending in 3006, which will post in an average of seven days

We apologize for our customer’s frustrationWe have processed a credit in the amount of $to our customer’s Master Card ending in Additionally, $of Blue Kohl's Cash was emailed to our customer with a redemption period of days

Our records show a $credit was processed back to Kohls.com order # [redacted] on 11/14/The credit posted to the customer's account on 11/16/We advise our customer to log into their My Kohl's Charge account online, or wait for their next statement to verify the credit

Our records show a return for the missing item from Kohls.com order # [redacted] was processed on 12/22/15, back to the customer's Discover ending in ***We advise our customer to allow 10-business days for the credit to appearWe apologize for any inconvenience