Microsoft

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issueOnce again, we sincerely, apologize that we are unable to provide your desired resolution due to the day warranty on all Xbox controllersHowever, your feedback has been recorded and will be forwarded to the appropriate department for review At this time, we consider this matter closedWe appreciate your time and continued support of Microsoft products and services Sincerely, Microsoft Corporation

Dear [redacted] Thank you for contacting Microsoft Corporation via the Revdex.com regarding the Gears of War Backwards Compatibility promotion We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support about this issue, please call 1-800-4MY-XBOX (800-469-9269) Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays Sincerely,Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.comAs states previously, this procedure is the only way to go about recovering an account, and without sufficient information to prove ownership, we are unable to offer further assistance with the resolution of this matterAt this time, Microsoft considers this case closed We apologize that we are unable to provide your desired resolution but are bound by Microsoft policy regarding account recoveryWe appreciate your time and have recorded your feedback Sincerely, Microsoft Corporation

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Windows We would like to investigate your issue further but were unable to verify your account or locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance Sincerely, Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution Sincerely,Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: my account was hacked I had know knowledge of anything or what was happening this needs to be resolved by unbanning my account I had no knowledge of whatever you guys are saying I did try telling that to support and enforcement and have been not listened too I tried changing information on account by the time I had a chance to I was already banned for something I had no part of I have read on your forums of people getting band because of people reporting for no reason and the banning of accounts for no reason this needs to be further looked into and I am very disappointed on how this matter has been takenI have been a memeber for ten years and hope on all purchase reimbursements, because I am not able to recover anything games, content etc Sincerely, [redacted]

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Microsoft Band We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: I would rather pay sony for a playstation than give you money for a defective console that failed at no fault of my ownSincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you to Yogesh B [redacted] from the Global Escalating Services for helping me resolve the errors and virus on my computerSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Again, they used their regular refund policy for a situation as the excuse, while this case if not about a situation, but essentially is due to Skype's advertisement Sincerely, [redacted] ***

Today Saturday 8/23/I called up times from 8:am to 10:am to Microsoft 1800-642-after speaking with two repsthey put me on hold for hrsLoosing another day of work.I work as a translator and I need to have access online, my PC crash without warning and the system is slowSo I loose today $ again.This people answer the phone they put you on hold and they never answerI give up my day of calls waiting for tomorrowThe updates are still crashing(error 1)

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your experience with supportWith the information provided in your claim, we were able to locate your account however there are not any orders on record of the type or amount specified in your claimWithout a charge on your account or a proof of purchase, the Global Escalation Services team is unable to investigate the possibility of a refundIf you have a proof of purchase, please provide it in your reply and at that time we will be happy to helpSincerely, Microsoft Corporation

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They contacted me outside of this channel and resolvedThank you for the helpHowever, I do feel that the response given was the bare minimum considering the circumstances Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:microsoft has made it very clear that there customers don't matterI broke no part of the TOS agreementHowever I have done away with all Xbox one systemsI don't want Microsoft garbage in my homeThey feel they are above the law and don't realize I am a paralegalMicrosoft feeds people like me bull crap storiesWhen no TOS agreement terms are broken and they can't provide the proofAs I said I have sold all of the junk Xbox consoles and will begin a boycott the XBLET is broken and is just as much garbage as Microsoft the corporationBeing totally square about thatThey allow employees to abuse the system and allow hate speech to be use and then punish the openly gayI'm not sorryI'm done wasting my money on a garbage companyWho doesn't value human rightsAnd again Microsoft refuses to do anything about the problem at handThey access the console and Kinect remotely and spy on people and allow people to be taunted and harassed and allow the bad people to break the TOS and the innocent people just get treated like crapThe guy from Microsoft who began harassing me in November was rightInvestigations are not done and Microsoft is a crap companyI deman full reimbursement or do we need to take this into court? Sincerely, [redacted] ***

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Complaint: [redacted] I'm actually not accepting OR rejecting this response (but there was no other option given).I'm happy that someone from Skype is willing to look into this, but the issue is not at this point 100% resolved.My Skype account username is: [redacted] I notice that the account has since been suspendedI was unable to get this information at all from customer service, and had to figure it out myselfIf I can have Skype's assurance that the account will stay permanently suspended or will be deleted, then everything is resolved.I look forward to receiving a solution from Skype.Sincerely, [redacted] ***

Dear [redacted] , Thank you for responding regarding this issueWe appreciate the additional information you have provided, and your case will be updated Once you receive an e-mail from the agent at your correct e-mail address, please reach out to him for any further questions or requests regarding this case, such as the estimated time for repair/reception Sincerely, Microsoft Corporation

Dear [redacted] ,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your experience with Xbox Enforcement We appreciate the time you have taken to provide your honest feedback regarding thisYour comments have been recorded and we appreciate your continued support of Microsoft products and services Sincerely,Microsoft Corporation

Hello,My name is Kaisa and I work for Skype Customer Relations OfficeMy duties include responding to customer complaintsI received your complaint via Revdex.com saying that you have experienced issues with SkypeI’m very sorry to read that and I will gladly assist you further.The account “ [redacted] ” was blocked by our automatic system after account creation however the email address stayed in file and that was the reason you could see this account name.I have removed your email from file and you will no longer have any link to the deleted accountPlease note that you will receive an email from Skype to your email address confirming that the email has been removed from the Skype account “ [redacted] ” fileThis is an automatic email.I hope this response has been helpful.We apologize for any possible inconveniences caused by this.I appreciate your patience and understanding.Kind regards,KaisaCustomer Relations OfficeSkype

Complaint: [redacted] I am rejecting this response because:the company did nothing to resolve it, I received an email saying another department would look into it this is all I have been being told since I tried resolving the issue with them Sincerely, [redacted]