Microsoft

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox repairWe would like to investigate your issue further, however we were unable to locate your account or service request with the information provided in your claim
Please provide a service request number if you have one, or the Gamertag that is connected to your device and at that time we will be able to further investigateSincerely, Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Xbox account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support, you can reach Xbox support at 1-800-4MY-XBOX (800-469-9269) between the hours of 6:00AM - 10:P.MPacific Time, days a week including holidays.
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding unauthorized access to your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. While we
understand your frustrations with both this ban and your customer service experience, we are unable to offer assistance with this issue. Please understand that the Enforcement link below is the only avenue to receive more information regarding your account banThe Enforcement team is unable to be contacted by phone at this time.
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,
Microsoft Corporation

Complaint: ***
I am rejecting this response because: look at this then
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with WindowsWe appreciate the time you have taken to provide your honest feedback regarding your Microsoft product and apologize that it has been unsatisfactoryYour comments
have been recorded and will be forwarded to the appropriate department
Because you have, or are going to take this matter a legal route, we are unable to provide any assistance through Microsoft and the Revdex.com so as not to interfereTherefore, at this time we consider this case closedOnce again, we appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because: I feel I am dealing with a company that CLEARLY couldn't care less about customer serviceThis is a nightmare! I have reached out to the local media , as well as consumer affairsFrom the day I handed you people money until now.....completely useless!!Sincerely,*** ***

Complaint: ***I am rejecting this response because: I was never given a "service request number" by the representative or his supervisor during my phone call that I had with Microsoft on 7/6/at 6:PM PT (call log attached) Also, my name is not "***".Sincerely,*** ***

Complaint: ***I am rejecting this response because: Case number is *** also was given reference number ***Sincerely,*** ***

Complaint: ***I am rejecting this response because: They responded stating that the case is closed However, Microsoft is holding on to money that is mine and refuses to refund itIt is not acceptable. Sincerely,*** ***

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Surface. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Windows 7 and Windows 10. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
Skype Customer Service - ***Sincerely,*** ***

Dear *** * ***
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox One optical drive. The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft
Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Games for Windows Live. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Complaint #*** has been resolvedPlease disregard complaint *** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account issue. The Customer Advocacy Team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Surface replacement order. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with charges on your account. We apologize that we are unable to fulfill your requestCharges that have already been processed are not able to be applied to another account go towards payment of another product
We apologize that we are unable to provide your desired resolution, however we have offered all we can as compensation for your troublesMicrosoft considers this case closed and will no longer be responding regarding this issueWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Windows 7. Because your request for a refund has been fulfilled, this case is now considered closed as resolved. For any further questions and comments regarding the refund, please reply to the agent's most recent e-mail confirming the resolution
We appreciate your time and continued support of Microsoft products and services
Sincerely,
Microsoft Corporation