Megabus.com

Complaint: [redacted] I am rejecting this response because: I provided my email and phone number several times alreadyThis is a ploy to stall, I used telephone number [redacted] Regards, [redacted]

We’re sorry your son was denied boarding, but our staff is required to follow the guidelines that you agreed to when purchasing your ticketTo travel with us all children under years of age must be accompanied by an adult (years of age or over).Unfortunately, we do not issue refunds when our terms and conditions are not followed

Complaint: [redacted] I am rejecting this response because: Where is this stated in your policy? Regards, [redacted] ***

Please be advised that all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and dateCustomers are required to be at their departure point at least minutes before their selected trip is scheduled to departThis allows megabus.com drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicleNo refunds or credits will be given in instances where customers miss the bus.However, in some locations megabus.com offers a same day reservation change for a fee of $5.00, per passenger, based on seat availabilityYou can see the dispatcher on duty at the stop to see what your options are

Complaint: [redacted] I am rejecting this response because:At this point it's not about the moneyIf it was it would surely have to be more than $40+ to get me to complain this longIt's about the principal and about the fact that this company allows this kind of business practice to continue rather than resolve it quicklyFor example: I emialed this company's customer service department and they responded with an auto response saying it takes about days to get a response to my emailThis was last Sunday while I was on the busStrangely enough they responded to Revdex.com within hours to say that "I was late for the bus"Even responded through this website a second timeYet still no response to customer serviceIf that's their idea of customer service then I shouldn't be surprised that rude and careless people like Ceasar work at their stationsIt's been a week since my complaint and all they've done is try to drag it out until I give up Regards, [redacted]

Great peopleGreat service

On 1/15/ [redacted] was offered to be rescheduled but the [redacted] denied to be rescheduledwill send you a redemption code for 100% off the price of your original purchaseIt will arrive in a separate email and can be used towards a future ticketTo receive your discount, simply enter your code in the area provided before making your final payment

Very pleased with customer service prompt and very helpful Overall awesome

Complaint [redacted] I am rejecting this response because: I still have not received my suitcase Also the original tracking number [redacted] has been canceled by FedEx Regards, [redacted] ***

I have made over ten orders with this company over several years and have found them to be prompt, honest and provide exactly what they say they willI have never had a single complaintGreat prices are a bonus

Complaint: [redacted] I am rejecting this response because: Im still waiting on [redacted] to call me back She has asked me to give her some time to look into my missing items.That was on thursday June19, at 10:22am, I have yet to here from her I WIL NOT go away!!! She stated she will contact me regardless of what she finds.I was sent a insurance claim form to fill out I did so but still have no idea of what's next.I'm still very angry and dissatisfied and believe that this is something that happens quite often Passenger getting their travel bags stolen daily Cameras need to be placed near the bus sight to prevent or discourage workers from stealing peoples items A chesystem should be put in place like the airline or greyhound, even if it means charging a little moreworkers need to be held accountable PERIOD something must be done about this MAJOR PROBLEM MEGABUs has and the President/CEO should be ashamed of himself for contkuing to allow this I am 100% certain he knows of this problem!!!!!!!!! 100% Regards, [redacted]

I just recently began using SD bullion and another bullion company for a few small purchases I have just found that SD is excellent in customer service and overal experience My experience between SD bullion and [redacted] SD wins hands down Think this is a great company founded on Godly principles and I would highly recommend them

Fast and friendly transactionVery reasonable shippingThanks!

We do apologize for the inconvenience with our bus stop changeThe complaint was sent to the proper department who are responsible for reviewing bus stop complaints

Rode megabus on 8/5/from Lexington, KY to Knoxville, TN at 10:AMBus was minutes late, but they did text and email me and let me knowBus was fullI think for the great price, it is a good experience

Wonderful company, no issues, good prices and fast shippingWill definitely continue patronage of sd bullions siteAlso easy to navigate

I have purchased items several times from SDBullion, using a personal check each timeTheir communications are excellent--acknowledging order receipt, payment receipt, and shipping noticeThe product is always as described, and arrives safely packagedAn excellent experience all around

This complaint has been sent to the supervisor of our lost and found department for investigationShe will be contacting the client

Please provide us with your reservation number to look into this concern

I’ve investigated this matter further and noticed when you booked your reservationYou did not leave hours in between the serviceMegabus.com requires when booking a manual connection you must leave hours in between each service as stated in our terms and conditions you must agree to before check outThe service going from Richmond – Fayetteville did indeed depart on timeThe bus arrived to the stop at 6:34pm and departed the stop at 6:45pmHowever, due to the bus departing the stop on time which means the passenger missed the busUnfortunately, there will be no compensation for this matter