Massage Envy

Fantastic companyHas moved me times now

Best moving experience everCrew were on time , courteous, and willing to do do anything we asked Awesome crew Would request them again Very hard workers Valerie W***

FFMS are the bestUsed them twiceVery professionalI highly recommend them and will use them again

*** I left you a message on 8/28/@ 2:15pm and would love to talk to you and get the rest of your Wellness massages or facials used Please call me @ ###-###-#### Thank you for your time! Sincerely, Salina P***Owner

Great company! I've used them multiple times and they are always professional, prompt and helpfulThe crew always go the extra step

I received a quote for a move from this company, Firefighting's Finest and two other moversTheir quote was lower and I selected themI had a hard deadline which they were aware of and they agreed to have me out by that date but it became apparent that they would not succeed as that date approachedIn fact they had only completed half of the move and were 50% over the estimate so I had to hire another mover to get me out on time and save my deposit
Since they had only gotten half of the move done for $18,when the original quote was for $12,000, I can only assume that in the end they would have cost me twice that to get the other half done for a total of $36,This would have been three times their original estimateThis is not acceptable
They underquoted by such a significant amount that I never would have chosen them had they been accurateEvidently their paperwork is air tight legally but they should be accountable when they make such a major error

In Oct, I took my Son, *** into Massage Envy to get a massage to relieve his shoulder and neck pain The contract is in ***'s name but I paid for it with my Credit Card After leaving *** said that he was never going back I tried to cancel it but the Manager, *** would not let me I called again in December to try to work something out with her and again she flatly refused to work anything out After telling her I was going to write to the Revdex.com in Dec she FINALLY said that I could "delay the payments" but that I would have to pay them later I continued with the payments
On Jan 13, my only Son, *** died I have still been charged and paid for Jan, Feb and Mar payments If *** is deceased I should no longer have to pay I called for *** times again and left messages with no returned calls So I called a Massage Envy located in ***, **, the town that I live in and the Manager there was so very caring and more than

Firefighting's Finest handled my move from a second floor apartment to a house The three man crew was top notch and very professional The move took hours and they did a fantastic and thorough job They placed all my things exactly where I wanted them and were very gracious when I changed my mind and had them move things around more than once! They had a great attitude and I enjoyed working with them! I've used several moving companies around the DFW area, but I'm never using anyone but Firefighting's Finest from now on!

We have used FFMS twice in the last six weeksThey are thoughtful, careful and extremely courteousWe have had two excellent experiences with their moversWe highly recommend them

I'm just writing this review to warn others that may be considering using Firefightings Finest MoversDo yourself a favor and just go with a different companyHours after the move was complete (and after giving the guys a generous tip), I realized my two watches were missing from a "hidden" drawer within my dresserThe two guys doing the move were named Tino T*** and Joe F*dI've called multiple times and spoken with three different managers-all of whom have given me the run aroundOne said "I'm 100% sure our guys didn't take your watches." This really upset me because as much as he wants to think they didn't take them, he wasn't there and he himself isn't 100% sure or anythingOne of the claims managers came out to look at the dresser and make sure they didn't fall out behind the drawers-I'd checked this about ten times though and knew this wasn't the caseI asked if they had questioned the two guys doing the move, and first I was told they had been questioned and then I was told they hadn'tThey also said they'd investigate further and get back to meI never heard anything elseThey also told me they shouldn't move any "valuables", and I'd signed a waiver that didn't hold them liable in the event something went missingSo while these watches weren't the most expensive on the market, they were of sentimental value since they were wedding and birthday presentsThen again, everything they moved was "valuable" in my eyesIt also seems like this waiver I signed prior to the move made for an easy reason for an employee to have some "sticky fingers." They also asked if I was watching the guys wrap and unwrap this piece of furnitureSo if you do use them, babysit and watch over their shoulders THE WHOLE TIME! Finally, they kept telling me I'm sure your watches will show upI am sure you put them somewhere and just forgotWell a month later they haven't showed up, so after I finish writing this I'll be filing a police report as I was advised to do by the company if I thought it was theftNot taking this into account, I'd say the job the movers did was mediocre at bestI've had people pack and move my whole place faster than these people just loaded and unloadedMy reasonably priced move quickly changed to an expensive move with the loss of these watchesI feel there was no true empathy or investigation into my missing valuables, and quite frankly I'll be sure to let others know NOT to use this service

Top notch, excellent service by Daniel C*** and Saul M***I highly recommend them for any moveThey were polite, nice, patient, and took special care of all furniture and itemsI had two antiques and they handled them with great care

I received a quote for a move from this company, Firefighting's Finest and two other moversTheir quote was lower and I selected themI had a hard deadline which they were aware of and they agreed to have me out by that date but it became apparent that they would not succeed as that date approachedIn fact they had only completed half of the move and were 50% over the estimate so I had to hire another mover to get me out on time and save my deposit
Since they had only gotten half of the move done for $18,when the original quote was for $12,000, I can only assume that in the end they would have cost me twice that to get the other half done for a total of $36,This would have been three times their original estimateThis is not acceptable
They underquoted by such a significant amount that I never would have chosen them had they been accurateEvidently their paperwork is air tight legally but they should be accountable when they make such a major error

The Firefighters Movers were the greatest!! I would highly recommend them! Prompt, flexible and very helpful!!

Awesome crew did not waste time very carefull very professional

FFMS move our household last month We had a great experience with them They showed up on time, worked safely and efficiently and were very careful with our household goods They met every request and need that we presented them Great group of guysWe have had corporate moves This was the best move experience we have ever had

FFMS has been responsive to my questions and professional at all timesThe packing teams have been great...worked quickly and carefully

Top notch, excellent service by Daniel C*** and Saul M***I highly recommend them for any moveThey were polite, nice, patient, and took special care of all furniture and itemsI had two antiques and they handled them with great care

Tell us why here...The voucher that *** *** presented for payment for his appointment on 8/27/had previously been used by *** for payment for her appointment on 5/13/and zeroed out the value of that voucherPlease note that the vouchers were part of a promotion that we ran back at
Christmas The voucher for a free service was given out with the purchase of a gift card

Our move with Firefighting's Finest team went perfectlyDespite the known difficulties associated with moving into a high-rise condominium on top of the unforeseen elevator issues and last minute scheduling hiccups, our move was still very smooth thanks to your team Every mover was friendly, courteous, speedy and very hard working! None of them complained about the extra time or effort it took { they left all the complaining to me!! :) } During an extremely stressful time for me when I felt nearly hopeless, Firefighting's Finest was able to make me feel at ease and give me a sense that everything was finally going to work out
Each mover deserves all the praise in the world for all the extra effort they put in that day with a smile on their faces
What you all did meant more to me than you will ever knowI thank you again!

Complaint: ***
I am rejecting this response because:
Date Sent: 3/17/12:15:PM Complaint: *** I am rejecting this response because: I have not received re-imbursement for the sessionsI contacted *** *** yesterday, 3/16/and got a voice mail to the officeI left my name and phone # for her to get back to me because I did not receive the credit on my charge cardI explained that, the same day I filed the complaint my wallet was stolen and I had to cancel my credit cards, that is why I specifically requested a check for re-imbursementShe did not return my callI called today 3/17/@ 12:15pm and again got a voice mailI would assume if a credit was issued to a credit card that was no longer active, that it would reflect as unaccepted on their endSo I did not receive re-imbursement and I am not satisfied, therefore, not accepting this responseSincerely,
Sincerely,
*** ***