Loanpal

After giving me a Loan to pay for Solar Panel installation, they offer me a Morgage Loan modification, I was pre-approved for the underwriter, after 2 weeks of submitted all the requirements and don't hear from LoanPal, I sent emails to the employees on charge od my file they reply after the second attempt. They start to ask me again for all the paperwork and were very unprofessional in the way how they treated me.

Also, I got charge for an appraisal for my house that doesn't even is correct.

After giving me a Loan to pay for Solar Panel installation, they offer me a Morgage Loan modification, I was pre-approved for the underwriter, after 2 weeks of submitted all the requirements and don't hear from LoanPal, I sent emails to the employees on charge od my file they reply after the second attempt. They start to ask me again for all the paperwork and were very unprofessional in the way how they treated me.

Also, I got charge for an appraisal for my house that doesn't even is correct.

I filled out a form on line regarding refinancing home loan. I put in my phone number and email asking to receive information by email only. Within a few minutes of submitting the form online I began receiving phone calls which were obviously automated. I answered and asked to be taken off their phone list, however, it did not happen. I am receiving 3-8 automated calls a day now starting at 8am and not stopping until after 7 in the evening. My husband and I have decided we are not refinancing at this time but are unable to stop the calls. If we do decide in the future we definitely will not choose Loan Pal because of the constant phone harassment.

I filled out a form on line regarding refinancing home loan. I put in my phone number and email asking to receive information by email only. Within a few minutes of submitting the form online I began receiving phone calls which were obviously automated. I answered and asked to be taken off their phone list, however, it did not happen. I am receiving 3-8 automated calls a day now starting at 8am and not stopping until after 7 in the evening. My husband and I have decided we are not refinancing at this time but are unable to stop the calls. If we do decide in the future we definitely will not choose Loan Pal because of the constant phone harassment.

I filled out a form on line regarding refinancing home loan. I put in my phone number and email asking to receive information by email only. Within a few minutes of submitting the form online I began receiving phone calls which were obviously automated. I answered and asked to be taken off their phone list, however, it did not happen. I am receiving 3-8 automated calls a day now starting at 8am and not stopping until after 7 in the evening. My husband and I have decided we are not refinancing at this time but are unable to stop the calls. If we do decide in the future we definitely will not choose Loan Pal because of the constant phone harassment.

I filled out a form on line regarding refinancing home loan. I put in my phone number and email asking to receive information by email only. Within a few minutes of submitting the form online I began receiving phone calls which were obviously automated. I answered and asked to be taken off their phone list, however, it did not happen. I am receiving 3-8 automated calls a day now starting at 8am and not stopping until after 7 in the evening. My husband and I have decided we are not refinancing at this time but are unable to stop the calls. If we do decide in the future we definitely will not choose Loan Pal because of the constant phone harassment.

Nathan S at Loanpal ask me all the right questions and had my loan done in about 10 days, "Great Job"!

Nathan S at Loanpal ask me all the right questions and had my loan done in about 10 days, "Great Job"!

Nathan S at Loanpal ask me all the right questions and had my loan done in about 10 days, "Great Job"!

Nathan S at Loanpal ask me all the right questions and had my loan done in about 10 days, "Great Job"!

Paid 495.00 for appraisal on my home for refinancing the appraisal came back less than. My Home appraised for in pass after loss of up grades . I was told that I would also get copies of the appraisal for my files . After the appraisal came back less a copy was never provided to allow me to review comparable sales. So I can file a claim appeal I emailed *** the senior loan officer twice with follow up several phone calls He finally responded and agreed that I paid for the appraisal and I was going to get a copy. I never received one I followed up several calls and he would not answer his phone left several messages he’s has yet to return my call since June 4 2018

Paid 495.00 for appraisal on my home for refinancing the appraisal came back less than. My Home appraised for in pass after loss of up grades . I was told that I would also get copies of the appraisal for my files . After the appraisal came back less a copy was never provided to allow me to review comparable sales. So I can file a claim appeal I emailed *** the senior loan officer twice with follow up several phone calls He finally responded and agreed that I paid for the appraisal and I was going to get a copy. I never received one I followed up several calls and he would not answer his phone left several messages he’s has yet to return my call since June 4 2018

Paid 495.00 for appraisal on my home for refinancing the appraisal came back less than. My Home appraised for in pass after loss of up grades . I was told that I would also get copies of the appraisal for my files . After the appraisal came back less a copy was never provided to allow me to review comparable sales. So I can file a claim appeal I emailed *** the senior loan officer twice with follow up several phone calls He finally responded and agreed that I paid for the appraisal and I was going to get a copy. I never received one I followed up several calls and he would not answer his phone left several messages he’s has yet to return my call since June 4 2018

Paid 495.00 for appraisal on my home for refinancing the appraisal came back less than. My Home appraised for in pass after loss of up grades . I was told that I would also get copies of the appraisal for my files . After the appraisal came back less a copy was never provided to allow me to review comparable sales. So I can file a claim appeal I emailed *** the senior loan officer twice with follow up several phone calls He finally responded and agreed that I paid for the appraisal and I was going to get a copy. I never received one I followed up several calls and he would not answer his phone left several messages he’s has yet to return my call since June 4 2018

from Loanpal was the representative. I am the second lien holder for a property that was being refinanced. Loanpal was conducting the refinance and wanted me to sign the subordination agreement. I agreed if the promissory note would be updated and if I was reimbursed for the notary fee. *** insisted that the deadline was approaching for the deal and to please send the signed subordination agreement early and he would promise to forward the new signed promissory note and reimbursement. After they received the signed subordination agreement, he did not respond back and I still do not have the signed documents or reimbursement for the notary. They should finish their part and I have the email conversation of his promises. Tried to contact them repeatedly and emailed their customer service to no avail.

from Loanpal was the representative. I am the second lien holder for a property that was being refinanced. Loanpal was conducting the refinance and wanted me to sign the subordination agreement. I agreed if the promissory note would be updated and if I was reimbursed for the notary fee. *** insisted that the deadline was approaching for the deal and to please send the signed subordination agreement early and he would promise to forward the new signed promissory note and reimbursement. After they received the signed subordination agreement, he did not respond back and I still do not have the signed documents or reimbursement for the notary. They should finish their part and I have the email conversation of his promises. Tried to contact them repeatedly and emailed their customer service to no avail.

from Loanpal was the representative. I am the second lien holder for a property that was being refinanced. Loanpal was conducting the refinance and wanted me to sign the subordination agreement. I agreed if the promissory note would be updated and if I was reimbursed for the notary fee. *** insisted that the deadline was approaching for the deal and to please send the signed subordination agreement early and he would promise to forward the new signed promissory note and reimbursement. After they received the signed subordination agreement, he did not respond back and I still do not have the signed documents or reimbursement for the notary. They should finish their part and I have the email conversation of his promises. Tried to contact them repeatedly and emailed their customer service to no avail.

from Loanpal was the representative. I am the second lien holder for a property that was being refinanced. Loanpal was conducting the refinance and wanted me to sign the subordination agreement. I agreed if the promissory note would be updated and if I was reimbursed for the notary fee. *** insisted that the deadline was approaching for the deal and to please send the signed subordination agreement early and he would promise to forward the new signed promissory note and reimbursement. After they received the signed subordination agreement, he did not respond back and I still do not have the signed documents or reimbursement for the notary. They should finish their part and I have the email conversation of his promises. Tried to contact them repeatedly and emailed their customer service to no avail.

I was looking for information on loans and made the mistake of putting in my actual phone number and it wasn't even for LoanPal, it was a general loan information site. I even selected a contact preference of email only! Now I get this company calling me multiple times a day, day after day, it's ridiculous! They don't honor the Do Not Call list and there is no way on their website to get off their call list. I wanted information sent to me, to engage at my convenience - not this crazy never ending hourly call schedule! You will never get my business if I consider you to be harassing me! Send an email with your number and I'll contact you if I like what you have to offer, but this non stop calling during business hours while I'm at work is unacceptable! You absolutely lost my business with this approach, and I will absolutely share with anyone I know looking for loans to beware of contacting LoanPal at all!

RETIRED TEACHER’S HOME AT RISK OF BEING LOST!Those of you that have had delays with this company say “YEA & ...RUN and consider yourself lucky. In 2015, yes 2015 I refinanced with this company before I transitioned into my Social Security days (fixed income)from Teaching. I had a 5.25 rate with a bank that didn’t require me to buy astronomically expensive windstorm insurance in Florida. BEFORE I accepted a 4.25 rate with Paramount ( with a SENIOR loan officer) I asked if Paramount would require Windstorm Insurance. I told them if they did, that would be a deal breaker as I was trying to LOWER my expenses. Upon checking, the SENIOR loan advisor assured me I would not be required to have Windstorm Insurance. We closed. Fast forward now to April , 2018. The bank is imposing a FORCED PAY $7,000 policy *** on my home ( which only protects their interest in my home, roughly25% of the home market value unless I purchase the insurance AND ALSO back dated insurance( which by the way was found illegal in 2013 with a GMAC class action law suit. ) They have RUINED my retirement planning. Not only did I extend my prior loan to 30 years, pay thousands in closing costs , and now I risk losing my home due to what I consider fraud by this bait and switch scheme. Very upset with this company which has further aggravated my heart and GI health.
UPDATE, TODAY, June 16th,2018, I received a letter saying that indeed Loanpal has charged me for a $7,000 policy they have FORCE PLACED. Further, they backdated it to March. How could I have purchased something that I was never told I needed. Why would the bank hav clos d 2.5 years ago and said I did not need this policy. I will go to President Trump if that’s what it takes. This is wrong to do to a senior citizen on a fixed income or ANYONE. We had an agreement and midstream you changed it. Besides the fact that you ARE BREAKING OUR ORIGINAL AGREEMENT , it hardly s end reasonable to send a letter that I RECEIVE 9 days LATER than your stamped date AND is written AFTER the date you are enforcing it. I would have NEVER refinanced with this company if I had known They would do this. All the savings from my last lender ( who DID NOT) require windstorm protection @ 5.1% in effect is cheaper than what they have done to me.