LeafFilter

The entire process from high pressure salesman who claimed they had a commercial crew in the area the next day to pressure the sale.
To the first price of $9800 then since he knew I was a smart contractor, the price came down to $7000 plus
Then the "Manager" who texted me, the next few days, so unprofessional also said they now had residential crews that needed work.
I tossed out a price of $3000 and he immediately agreed?
I was on vacation till the following Monday and go figure a crew tried to show up at my house with NO appointment.
Never did I sign a contract, never did they offer to provide insurance documentation
The crew that showed up spoke NO English
After 3-4 calls and texts to the salesman and "Manager" I was told by the salesman that he was no longer involved and could do nothing
The Manager said that he could not promise that any of their contract crews would speak English!
How can they send a crew that can not speak with the homeowner?
Was I just suppose to hand a $3000 check over to a non English speaking person with no written contract?

Worse experience I have ever had with a so called national company.
Stay away and stay away. Have no idea how they are in business and just love the 9000 price which after multiple lies turns into 3000 and again with unlimited lies

Purchased LeafFilrer gutter system on July 5, 2024; installed July 11, 2024. Began leaking on July 12, 2024 and has continued to leak every storm.

Called for service and the earliest they could come was July 27, 2024. It was raining and repairs could not be made - system installed incorrectly.

Called Customer Service and they said earliest appointment was 17 August 2024,

This is totally unacceptable; company promises everything and delivers nothing. Bought system that does not work and little hope they will fix it.
DO NOT BUY LEAFFILTER

This is the worse company I’ve ever dealt with. I wouldn’t even call it a company it’s a scam operation. This place doesn’t even deserve one star. I signed a contract with leaf filter in May 2024. In the state that I live in when you sign a contract at your residence you have 3 business days to cancel the contract. The salesman that arrived at my home that day wanted to start the work the next day. This should have been a red flag. I called leaf filter at the number on the contract that the guy said was the office around 3:30pm on the same day I signed the contract. I spoke with a female and told her I was canceling the contract. I heard a lot of noise in the background like little kids running around. The female said that I would be getting a call from the branch manager. I told her I’m going to tell him the same thing I’m canceling the contract. About 15 minutes later I get a call from someone by the name of Justin. The guy was literally begging me to let him start work the next day he kept knocking the price down which is telling me that it was way over priced in the first place. I sent in the cancellation notice by certified mail the next day. I had put a deposit down and leaf filter refused to return it. I had to hire a attorney and leaf filter still refused to return my deposit. My attorney contacted someone in customer service at the main office in Ohio by the name of Katherine Horton. This person flat out lied. She said that a refund check was sent out to me in June but was returned to them. I said if a refund check was sent out to me, where’s the return postage? Now get this she said “oh I threw it away”. Out right lie, why would you throw that away? That’s the proof you sent it! Because it was never sent in the first place. She was just trying to buy some time. Next she told my attorney a check was sent out to me from them by way of ups but it was returned because I directed ups to ship my mail somewhere else. Unbelievable lies, makes no sense. She gave my attorney 2 tracking numbers, when my attorney ran them both came up invalid. My attorney had to threaten leaf filter with a law suit for them to return my money. After reading these other reviews I’m glad I didn’t use these scammers. Now they’re running commercials saying pay no money down. Do not use these scammers, the product is no good, way overpriced and doesn’t work according to all the reviews.

I want to bring to your attention the disgraceful service I have received from LeafFilter. This company seems to prey on people they believe to be elderly and incompetent. I have never received such horrible service.
The “customer service” or lack thereof provided through the process is appalling. As a business owner myself, I pride myself in my customer service abilities and would never speak to a customer or allow one of my employees to speak to a customer, in the way I have been spoken to.
I feel as if LeafFilter was trying to take advantage of me, maybe believing me to be senile. I was grossly overcharged for a less than stellar service. There are more problems now that I have received a “fix” than there were before I ever called LeafFilter.
Vince Roti has been completely unpleasant to deal with and rude. I have received no support or solution to the situation and am frankly sick and tired of the run around.
When I pay for a service, I expect to receive the quality I pay for. Given what I spent for their service, there should not be even the most minute of problems.

I got LeafFilter gutter protection because I couldn't climb ladders any longer! I thought that a no clog guarantee would be great! the guards were great until the leaves started to come down! Many of my leaves are fine textured and just built up on the gutters. With hard rains the water just ran over the build up, making a mess under them! and channeling a hard flow of water under them! Now I'll have to hire someone to clean the buildup of leaves on top of the gutters! For me putting LeafFilter was a big waste of $6000.00! Sure wish that I could have that money back! I've got all kinds of better uses for it!

These gutters leak all over my covered patio. Installed in July 2023, had a small August rain and discovered several leaks. The company has sent someone out to investigate twice.

The first guy made some adjustments to correct the issues, but these adjustments failed. The problems continued.

October rain showers identified even more issues, which I also immediately reported to the company.

The second guy (a senior technician) came out in mid-November looked at the gutters and recommended removing the guard on top of the gutter. I agreed that was the right thing to do moving forward and asked how much of a refund I could expect.

Haven't heard a word since. Still waiting for a response from them, and in the midst of dealing with this issue, my wife passed away. Not happy and not in the mood to deal with people who won't honor their work.

This website won't let me upload videos of the water streaming off the gutter onto my patio.

The first snowfall since installation of LeafFilter has interfered with the operation of the snow melting system of my gutters. I had the snow melting installed to alleviate the problem of ice built up on my stairs and sidewalk, about 10 years ago. I am now back to the situation with ice build up on my gutters and dropping ice and snow on my steps and sidewalk. The plastic portion of the LeafFilter system is probably causing the problem. Do not install LeafFilter if you have a heating system on your gutters

We had a slick talking salesman come to our home on 9/22/23. Timothy Lower, I did not trust or like him immediately. I caught on to his B.S. the faster he talked, he pulled up an "invoice" on his cell, showing us how much he charged his own mother, but would give us a deal for $2,000.00 less. Right! Well, long story short, my husband thought this was the greatest thing ever, so...on 9/25/23 we had the gutters installed. On 9/26/23 we had a very light rain. The rain was so light, I had my phone in my hand filming around the house; water was leaking between the gutters and down the side(s) of the house the entire way around, never had water leak down the house before. So, we stopped payment on the check, and then we called customer service. They sent out the same 2 non english speaking installers..they called the OWNER, I spoke to the OWNER, named Victor on the phone, not one time did he say; we will get this fixed for you, I am sorry we installed this wrong, (anything most owners of a company would want to do/say in order to keep a good reputation). Victor's response was, it is installed correctly; there is nothing wrong with your gutters. So, the installers, squeezed some caulk or sealer between where the gutters and the edge of the roof. It did rain after this, and the only positive I can say right now, at least water is not running down under the awning of our enclosed porch. However, we still have streaks of dirt on the siding where rain is still dripping and running down. So, we will have to pay someone next spring to take a look at this mess and see what they can do. I would really like to warn people, COMPARE SHOP always! And, do not ever consider Leaf Filters, they are extremely dishonest from the salesperson all the way up and around. A bunch of liars and thieves.

I had a leaf filter system installed on my home a year ago and informed the installer of ice build up in the middle of the Winter of 2022 / 2023. It sounded like it would be addressed once things thawed but I never heard back so I contacted the local installer at 1653 St James Street again in Winnipeg Manitoba Canada and they sent out an installer to repair my gutters.

He removed all the ice and secured the gutter on the east side of my home which was full of ice on the south end of my home - even though the water should flow to the North End. The west side gutters are covered by trees so shaded and wasn't nearly as bad.

The tech cleaned out the ice and said his boss said there was no warranty since I didn't have ice jams!

Let me be very clearly home did not and never had eves so it never had ice Jams! I said to the installer how was I to know? I don't do this for a living - they do and NO ONE even suggested it and now I Am LIABLE?

I have video off one of my security cameras that would get blocked because of all the ice build up that started last year. I took a photo of the damage.

I also got ripped off! They charged me $5,968 dollars and my house is about 45 feet long on each side.

Prices show

LeafFilter Costs
Gutter guard systems can cost anywhere from $2 to $35 per linear foot. LeafFilter is one of the most advanced systems on the market and requires specialized installation, so average costs are between $10 and $35 per linear foot*, including materials and installation.

That works out to 90 linear feet or $900.00 to a max of 3,150 + tax. And they wrote down on the contract they removed the OLD GUTTERS and DOWNS?

Yes I want to be contacted by the Head Office since I request he call me or email me and he has completely ignored me.

This will not go away until it's fixed and I also wanted an explanation of why the cost was so high. There is an installer much closer to me plus I had a contractor look and this and said I got ripped off.

I purchased Life Filter Gutter Protection in February 1, 2019 for $5,473.00. The product seemed good quality with a limited lifetime warranty but as it turns out the warranty is a joke. It only applies if the water enters the gutter and then stops up the drains. There is a fine screen filter on the leaf filter that the water must flow through to get into the gutter but if screen filter gets stopped up the warranty does not cover this and lets water flow right over the top of the filter. This screen filter is very fine and clogs easy and the purchaser must pay a service charge of $95.00 at today's rate to have Leaf Filter come look at the problem.
It is my opinion that the warranty is misleading and makes the purchase of this product a scam and not worth the price. I would not recommend this product to anyone, so be cautious if considering purchasing this system.

I inquired about spouting thru Angi about 1 1/2 years ago. After inquiring, a few contractors reached out, including LeafFilter. The need was taken care of by someone else. But I keep getting robocalls from LeafFilter a full year longer than allowed by law to my number on the do-not-call list. And when I try to answer, there is never anyone on the other end. I just now called the number back and complained. The person answering actually tried to sell me their product even thought the call was to complain about their calls, and even though I told him that I didn't need any gutter now. I asked that they give me $10,000 which is far less than the $500 per call due. The guy finally just hung up and never asked what number I needed them to stop calling (I hope he at least assumes it is the number I called from and has it removed from their spam list). The calls with LeafFilter caller ID come from many different numbers. I block each yet continue to get many calls, each from a different number. Bottom Line - this outfit has extremely low moral and ethical standards. If they handle trying to sell their product like this, I cant imagine anyone ever wanting to do business with them.

They should not even have a 1 star rating. We had leaf filter installed 3 years ago as we are seniors and thought this would be a good thing instead of hiring someone to come and clean gutters every month. When they came to install, it was like 6:30 pm and had only a couple of hours to complete job which they had to finish in the dark. We have had repair man (different one each time) to come and fix problems. Every time it rains, they would always drip by garage, front door and patio. I do not know what they did but never got problem fixed and every time they came it was $105.00. About 10 days ago we had a storm move through and blew the screens off in 3 places. We found one screen but not the others so I called and they said they did not cover storm damage. They came because the filters were still leaking. The repair man fixed the one screen that had blown off but was going to leave and I told him he needed to cover the other two areas. He said he did not have any supplies to fix but found a spare screen and came back and supposedly fixed it. My son took a picture and the workmanship is horrible. He smeared caulk all over, a horrible job. Said the company had replaced with different screens and did not have supplies so older customers are just stuck. I would never reccomend this company to anyone. I do not know what their lifetime warranty covers, it certainly has not done anything for us.

The contractor that they had working for them did a great job.
The Salesperson was not honest. They gave an estimate of almost $10,000 and kept adding discounts when we said no. They finally came down to a price of $4200 and then told us not to tell anyone. I had a young man show up who worked for A-1
Gutters. He was honest, straight to the point and gave us a price which was the only price offered. His company did an awesome job. Any time you have a sales person show up and give you a long story and then make offers and call their manager, you should think before signing a contract and get another estimate!

I looked at all the pictures and adds. The filters were all parallel to the ground and looked really nice. When ours were installed they were at an angle and did not look good or $7000 worth. Wish I had read the reviews before buying. Looks like we should have held out for a lower price. Thought they were honest and gave us an honest price. After reading reviews looks like they now put filters in at an angle to help eliminate some other problem. For that $7000 I wonder how many years I could have payed someone to clean the gutters.

I was sold the Leaf Filter solution and had them install the gutter protection on April 14, 2021 It was almost $5,000 but the lifetime warranty felt worth it as I am aging and can't climb ladders. About 6 months after the install I haves them come back to fix a leak over my deck. It worked for about a year. Now, just over 2 years after install I have 3 leaks, both in the gutter seam. So I called. Now they want $95 to show up since it has been over 2 years from install. I am not throwing any more Mo way at this fraudulent system. It seems to allow gravely from my aging shingles through the grid. They are piling up on the seams and it leaks for days after any rain or heavy due. You are better off paying a local reputable person to clean your gutters each year. Don't buy their sales pitch. I am furiously frustrated. It's my fault. I never trust these things. This proves I should have stayed that course.

Leaf Filter out of Spokane Valley gave us a very spendy quote for installation of their gutter protection screens. Being new to the area and in our 80's, we weren't aware of their tactic of first quoting unreasonably high prices and then dropping their bid as soon as their target customer resists the quote. Our friends received the same pricy quote and immediately had it cut nearly in half by refusing the initial quote. When we called customer service to ask for a cost review, we were met by a belligerent and derisive individual who became verbally threatening and refused to connect us with any company representative. Our experience with Leaf Filter convinced us they are scammers.

I have lots of trees around my house, including pine trees, and I voiced my concern to the guy who came here to provide the quote. He said that they have a new and improved system and that pine needles wouldn't be a problem, and if they were, just call them and they'll come and clean them up at no charge. Well, they will clean them, but then charge you $100! This product was extremely expensive (almost $4k, with discounts!) just for the screen, I didn't need new gutters, just the screens on top. I'm in my sixties and paid the high price so that I wouldn't have to climb ladders anymore, but I'm still having to climb them. I've even cut trees and branches down, at my expense, to try to alleviate the problem, but it persists. The water just pours over the side of the gutters because they are so clogged (see attached pic). The company only cleans what gets under the screen, but that's not what I was told when I got the quote. I suppose it's easier to clean the clogs on top of the screen than in the gutters themselves, but in the corners where the splash guards are, it piles up quickly and is harder to clean, but again, I purchased this product so that I wouldn't have to clean them anymore or pay anyone to clean them. In my opinion, this product is not worth buying - it's a complete waste of money. And I wonder if it's damaging my roof since leaves and pine needles pile up and doesn't allow the water to go into the gutters properly...

I had this company install their filters in 2012, for over $1,300.00, with a 'lifetime' guarantee that my gutters will never clog. What they fail to tell the consumer, is that tree debris does not go into the gutter, but it remains on top of the guard, which causes overflow. Initially when this happened, and for a few years, I would call them for service to remove the leaf build up, and they would come out, and fix the problem at no charge. That all stopped, and with no explanation. They now want to charge $100.00 for every visit to unclog the mess ON TOP of the guards. How is this a warranty of overflowing gutters? It's not! The product is garbage, and I could have hired a handyman to add gutter guards for fraction of the cost. I have ordered an extension to my water hose, that has a curved nozzle on top, and I stand on the ground, turn on the water, and blow the debris away with the force of the water. Good-by to Leaf Filter and their bogus 'lifetime warranty'. Buyer beware - and find a good handyman for the install of guards and purchase a hose extension from Amazon or whomever sells them, and be free of the crooks at the top of the Leaf Filter corporation. As an aside, they lost in a Class Action Suit and had to offer a pitiful settlement of 'service' to the unsuspecting consumer that was foolish enough (me) to hire them.

You still have to clean off stuff that falls on top of of them. If leaves and other things like pollen, etc land on top of them they get plugged up and create a water fall effect right over the top of the gutters going right down to the foundation of your home.

I am almost 80 years old and a widow that is not rich. I paid the entire price they told me to install the gutters. The gutters have water gushing out of them if it rains the least bit hard. I have shrubs coming up underneath from all the water. I have to put metal cans out there to catch all the water and then use small buckets to empty them. I am recovering from a broken hip but I can't afford to have someone do all the work every time it rains. I have called them and a Tom Mullins from their company came here and cleaned the gutters and then told me I would have no more problems. It wasn't 2 weeks after he left that we had a fairly large rain. It poured out of the gutters and onto the ground below. I have the metal cans back out. I made a video of all the rain gushing out and sent it to Mr. Mullins. I have not heard one word back. I think a company should stand behind their work. I can't believe BBB gives this company an A plus rating. Who protects the public from shoddy work?