JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a call from Chase, and they offered no explanation or solution.  They said it was not fraud, so I have no idea why my card was never activated.  The original complaint is still not involved.
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 19, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated January 11, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated February 28, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated January 8, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 23, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 23, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 15, 2017 They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated July 31, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to the customer’s concerns in our letter dated April 26, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 3, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received the letter from Chase which acknowledged that the conversation I had with the Customer Service Representative had provided incorrect information to me, and their solution was to mask the credit inquiry as a courtesy for the poor service; however, this does not address the far worse issue of my credit report listing an account with a credit age of zero days on it, drastically dragging down the average age of my accounts on my credit report. Given their acknowledgement that the information I was provided was incorrect, and I acted on that information, they should be willing to comply with my request to have this account removed from my report.  If I had not been given that inaccurate information I would not have closed the account and I would potentially have engaged in a balance transfer through Chase in some form or fashion, whereas I instead took the business elsewhere, incurred additional fees, an additional credit pull, and now have an incredibly poor looking account on my credit report dragging down by credit score. Additionally, in Chase's attempt to reach me with their response, they called me a couple of weeks ago, did not leave a message, then sent me an e-mail requesting I return their call, to which I did every day for almost a week, leaving messages each time, and did not receive any communication in return.  The service even to correct this service error has been extremely poor.  Please have this pursued further as this account must be removed from credit report as my actions that followed that discussion with their representative were all based on that conversation, so it would only be fair to honor the information I was provided in that conversation, even if that was deemed incorrect information.  I do not wish to pursue legal action for damages, but I may pursue that route if necessary. Thank you.
Regards,
Alan Rogozin

We responded to our customer’s concerns in our letter dated October 6, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
roblem:I have attempted to contact the company for about a month in regards to a dispute. I have used their secure message center like it is supposed to be used. However, every message that I send is responded back with the SAME EXACT response as the one before and they do not answer any of the questions.Translate Desired Resolution / OutcomeDesired Resolution:Finish the JobselectDesired Outcome:Please address the questions.

Revdex.com:We have not yet...

received any written response from Chase Bank as stated.  They intimidated us in response to our complaint to Revdex.com instead of attempting to resolve the IT issue, which occurred since July 31, 2017.   Therefore, we filed a second complaint with Revdex.com with reference to our initial complaint to Revdex.com.  We had never been asked by their customer support about our monthly mortgage payment before.  We do not feel comfortable for their IT to demand this information, as a ransom, in order to the error message and invaleid ID number that prevented us access our credit card account.  Their customer support already explained the IT issue to the IT person while we were also on the phone.  Both of them had my social security number, birthdate, permanent address and telephone number.  As of today, we are still unable to access to our account and we have been making payment on our billed amount so that we do not have to pay late fees and interest charges.  We need them to access our credit card account to go through all charges that we had paid.  Can you help us?  Their IT person indicated that they were asking question based on the Credit Burea. Chase customer services representatives (whom we made the direct payment online) indicated that we should give their IT our monthly mortgage payment information.   We urgently need to access our credit card account N-O-W.  Do we have to give their IT our monthly mortgage payment information.  Revdex.com, please help us! 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 13, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Chase Bank has never contacted me in regards to this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase needs to reinstate on my credit card accounts! because this is discrimination! I was the victim of fraud and they closed my account due to me being a victim 
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 7, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 25, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.