Jefferson Capital Systems, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Yes this is a acceptable resolution , I would like to thank the Revdex.com for its  diligent and quick response to my issue. I would appreciate Jefferson Capital for correcting this error in a timely fashion.

November 16, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Ms. [redacted] on November 16, 2017.  Ms. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

November 21, 2016       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number: [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].    Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $2,410.38 on or around August 1, 2016.  In researching the matter with [redacted] Wireless, we were informed there were no prior disputes received regarding the account.  However, in order to resolve this matter we have terminated collection efforts.  Additionally we have requested the credit bureaus delete our trade line from Mr. [redacted]’s credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

April 20, 2017   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]...

[redacted]            Misdirected Calls            Complaint ID#:  [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  We regret Mr. [redacted] was receiving calls intended for another party.  This letter will confirm that we have removed his phone number of ###-###-#### from the account in question and have added the number to our Do-Not-Call list. Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### why here...

Initial Business Response /* (1000, 5, 2015/08/11) */
August 11, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mrs. [redacted] and additional correspondence received from her regarding the account referenced above.
Jefferson Capital Systems, LLC, acquired the[redacted] account and balance of $948.05 in June 2010. According to the information provided, the account was opened in October 2006 and charged off in May 2010. Enclosed please find the Statement of Account Activity as well as the October and November 2009 billing statements and the charge off statement dated May 22, 2010. A suit was filed in June 2015 by [redacted] Law Firm, P.S.C., and any further communications or questions should be directed to that firm. Mrs. [redacted] should contact them by calling toll-free [redacted].
Thank you for the opportunity to respond.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:

June 28, 2017       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC account number: [redacted]                 Debt Description: [redacted] Wireless   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $330.96 on or about April 4, 2016.  On May 9, 2017, the account was paid in full.  Pending verification of funds, the account was updated to a paid-in-full status on May 28, 2017.  This letter confirms that our trade line has been deleted from Ms. [redacted]’s credit file.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

January 4, 2018       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Ms. [redacted] on January 4, 2018.  Ms. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.       Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Via Revdex.com Complaint System     Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337     May 11, 2017   Re:          Revdex.com Complaint of [redacted]     Jefferson Capital Systems, LLC account number: [redacted] Revdex.com Complaint ID#: [redacted]     Dear Ms. [redacted]:                   We acknowledge receipt of additional correspondence sent on behalf of Mr. [redacted] concerning his above-referenced account.                   After review of Mr. [redacted]’s response, Jefferson Capital Systems, LLC (“Jefferson”) acted lawfully and appropriately in response to Mr. [redacted]’s request for verification of the account. However, if Mr. [redacted] believes this account to be fraudulent, as a courtesy, we will close the account and delete the trade line.                   If you have any additional questions or concerns, please do not hesitate to contact me at ###-###-#### to discuss the matter.   Thank you for the opportunity to respond.    Sincerely,   Katherine R. O’[redacted], Esq. Compliance Officer On behalf of Jefferson Capital Systems, LLC, A Debt Collector

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. [redacted]

February 9, 2018       Ms. [redacted] Revdex.com  220 S River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted] ...

                Jefferson Capital Systems, LLC Account Number: [redacted]                 Debt Description: [redacted] Wireless                 Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.   This letter will confirm that on February 9, 2018 we responded directly to Ms. [redacted].  Ms. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved the matter satisfactorily.    Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

February 21, 2018       Ms. [redacted] Revdex.com  220 S River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted] ...

                Jefferson Capital Systems, LLC Account Number: [redacted]                 Debt Description: [redacted]                 Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.   This letter will confirm that on February 21, 2018 we responded directly to Mr. [redacted].  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved the matter satisfactorily.    Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

Initial Business Response /* (1000, 5, 2015/05/01) */
May 1, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC, placed the [redacted] account with [redacted]), for collection efforts. This communication confirms Mr. [redacted] satisfied his obligation for settlement with [redacted]. At this time, we have statused the account accordingly. Although it is not our policy to delete the trade lines on settled-in-full accounts, this letter confirms the credit bureaus have been notified to delete the Jefferson Capital Systems, LLC, trade line from Mr. [redacted]'s credit bureau file. Please allow the credit bureaus 30 days to update their records. In the meantime, he can present this letter to his creditors as proof of the actions being taken.
Thank you for the opportunity to address this matter.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/05/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for the quick response and I couldn't be more satisfied. I understand that this entire situation was a result of a lack of communication with [redacted] and not at all the fault entirely of Jefferson Capitol. Thank you for everything. The quick response and the correction/deletion of this file will greatly help reduce the complication during closing of my mortgage. Thanks for everything!

May 23, 2016 Mr. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337 Re:     [redacted]             Jefferson Capital Systems, LLC,...

Account #[redacted]             Debt Description:  Fingerhut Direct Marketing             Complaint ID:  [redacted] Dear Mr. [redacted]: We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the account referenced above. Jefferson Capital Systems, LLC, acquired the Fingerhut Direct Marketing account on or around January 14, 2016 with a balance of $1,312.81.  In researching the matter with Fingerhut Direct Marketing, they advised validation of the debt was sent to Ms. [redacted] in September 2015 and that no disputes were received regarding the account.  In February 2016, we placed the account with Nations Recovery Center (NRC) for collection efforts on our behalf.  In researching the matter with NRC, we were advised they spoke with Ms. [redacted] on May 18th and she agreed to a reduced monthly payment.  Although a balance remains due, to resolve this matter, we have recalled the account from NRC, closed our file, and terminated collection action.  We are also requesting the credit bureaus to delete our trade line from her credit bureau file.  This letter confirms the account will not be sold or transferred. We appreciate the opportunity to address the matter. Sincerely, [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector 866-516-3772

Initial Business Response /* (1000, 7, 2015/09/25) */
September 25, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: ...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced [redacted] account.
Jefferson Capital Systems, LLC purchased the [redacted] account in March 2015 and a balance of $15,340.38 remains. Enclosed is a copy of the loan application along with the schedule for repayment.
We apologize for any inconvenience Mr. [redacted] encountered when attempting to contact us by telephone. According to the notations on his account, he spoke to one of our representatives on September 8, 2015 and stated he thought this account was previously settled in full. This account was placed with [redacted] for collections and they received a payment of $4,500.00 on May 30, 2014 from the co-signer. This payment released the co-signer from further obligation for this debt; however, Mr. [redacted] does remain responsible for the balance.
The remaining balance on the account is $15,340.38. We are willing to accept $7,680.00 as full and final settlement of the account in 48 monthly payments of $160.00, with the first payment being due October 25, 2015.
Although Mr. [redacted]'s account has been accurately reported to the credit bureaus each month, as a courtesy we have requested the credit bureaus to delete our trade line from his credit files.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosures:

June 7, 2016       Mr. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC, Account Number:  [redacted]             Debt Description:  [redacted]             Complaint ID:  [redacted]   Dear Mr. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.    Jefferson Capital Systems, LLC acquired the [redacted] account and balance of $5,657.01 on or around August 4, 2015.  A letter was sent to Mr. [redacted] October 9, 2015 advising him we were the new owners of his account.    This account is for a 2006 Dodge Ram Pick-Up.  Pursuant to Mr. [redacted]’ request for validation of this debt, enclosed is the Simple Interest Retail Installment Contract and the Retail Purchase Agreement.  Although we disagree with the merits of his dispute, to resolve this matter we have terminated collection efforts and are requesting the credit bureaus to delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

January 8, 2018       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number: [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Ms. [redacted] on January 8, 2018.  Ms. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.       Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Initial Business Response /* (1000, 5, 2015/04/28) */
April 28, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.
The [redacted] account was placed with us for collections by [redacted], in February 2015. As of April 6, 2015, the balance is $900.00. It is our policy not to make any deletion of a trade line conditional upon receipt of payment. As a courtesy, we are notifying the bureaus to delete our trade line from Ms. [redacted]'s credit file. This communication confirms we are willing to accept the payment arrangements previously made with [redacted]. Please advise Ms. [redacted] to call [redacted] to schedule her payments.
We appreciate the opportunity to address her concerns and be of service to your office.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/05/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It is fair that the trade lines be removed though I did not request it because of the appearance that the account is a new collection, which cause a significant drop in my credit score. Also I am willing to work with them to continue to pay off the debt.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.This was FRAUD and embezzlement at best, maybe even identity theft . This and all other claims for this debt that does not exist should be closedIf this was/is reported it will also be tagged as FRAUD and theft .  thank you . [redacted]

October 27, 2016       Ms. [redacted] Revdex.com           220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Case ID:  [redacted]   Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning her credit bureau file.     We have researched our files with the information provided in the communication and were unable to locate an account in her name and address.  In order to properly respond to her concerns, we need to request a copy of the trade line reflected on her credit bureau report or any additional information she may have regarding the Columbia House DVD Club account.   When the information is received, we will investigate and respond accordingly.   Sincerely,       Shirley [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Initial Business Response /* (1000, 5, 2015/06/26) */
June 26, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning his [redacted] account and his request for a refund.
In his communication, Mr. [redacted] contends he has not received a refund for his overpayment in the amount of $1,468.09. In researching the matter, it was determined that a refund was issued to Mr. [redacted] on April 2, 2014, and that the check was cashed on April 15, 2014. Enclosed please find a copy of the cashed check signed "[redacted]".
We appreciate the opportunity to address this matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure: