Horizon Services, Inc. Reviews (2357)
Horizon Services, Inc. Rating
Description: Plumbers, Plumbing Drains & Sewer Cleaning, Sewer Contractors, Sewer Pipe, Ventilating Contractors, Water Heaters - Dealers, Water Heaters - Parts & Supplies, Water Heaters - Repairing, Plumbers - Commercial, Heating & Air Conditioning - Filters, Plumbing - Renovation & Repair, Furnace Cleaning, Plumbers, Air Purifying & Cleaning Systems & Equipment, Air conditioning & Heating Contractors - Residential, Air Conditioning Contractors & Systems, Air Conditioning Repair, Air Conditioning Supplies & Parts, Air Conditioning Systems - Cleaning, Boilers - Repair & Cleaning, Drainage Contractors, Furnace Sales & Service, Heat Pumps, Heating & Air Conditioning, Heating Contractors, Heating Equipment, Heating Equipment & Systems Cleaning & Repair
Address: 2607 N Rolling Rd STE 201, Windsor Mill, Maryland, United States, 21244-1984
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www.horizonservices.com
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We were scheduled quickly even on a weekend (Sunday) and our technician Steve C. was terrific (friendly & efficient). Our AC had stopped working and he discovered quickly that the breaker had tripped. Unfortunately, he explained that this usually means there is another problem. Thankfully, he did not find any significant issue except for a wire that needed to be tightened. AC has been working fine for close to a week and we have not had another issue. As he said, it may be fluke that the breaker tripped. We appreciated his honesty and integrity. We will highly recommend Horizon services to our friends and neighbors!
Horizon has always been proactive every time I have needed them. Their pricing is fair and employees are professional.
Ryan the service tech was very knowledgeable and efficient.
Very prompt and courteous. Nice job.
Mike R was AWESOME! Extremely knowledgable and very conscientious. Appreciate all his help. A true pro!
Great job. The work was efficient.
James was prompt, professional and very helpful. He gave me honest advice that most likely saved me from wasting money on futile repairs to my HVAC system. I appreciated his candor and insight.
Pat D showed up right at 8 am. He was professional and courteous. Diagnosed and fixed the problem very quickly. He also made some very helpful recommendations. I was completely satisfied and I will use again.
Frank D. came promptly, went right to work, diagnosing the problem, then proceeded to fix the problem. He explained what happened, what he needed to do to fix the problem, quoted the cost, and had the problem fixed.
I am very happy with his service.
It was a pleasure to have your service today. My technician could not have handled this job any more satisfactorily. Horizon and he get an A+!!
Outstanding Service. Pat D[redacted] not only fixed the equipment but he also fixed the customer. I am a retired service technician and communicating what you have done to resolve the problem is just as important as the repair itself.
Quick service, professional in explaining things to me.
We were very satisfied with the service that the Horizon technician provided.
He was on time, courteous and professional.
He took the time to explain the issue and present options to resolve it.
We were also told that should we have any additional questions, we could call at any time.
Steve C[redacted]r showed up, was very nice, put on his protective slippers, then did his job. He was quick and efficient and even made me smile.
Jose S. was efficient, kind and thorough. I wouldn't hesitate to recommend him to a friend.
Steve C from Horizon Services came out to repair me AC. He was courteous, friendly and explained carefully what the problem was. He gave me his quote before he started the work. Fixed the problem, replaced the filter, checked and cleaned the external unit. Excellent job. A satisfied customer
Ken was really understanding and helped us set up a consultation for an estimate for the problem I described to him
Keith arrived soon after our phone call. We discovered a water emergency - water was dripping from the dining room ceiling and it is Sunday morning! Keith investigated the problem thoroughly, made a repair, and helped us create a plan forward. Thank you for exceptional service.
This was my first experience with Horizon Services. They were recommended by another customer who raved about their service. I have to say, with so many companies promising a great deal and never quite coming through, it was refreshing to see this was not the case with Horizon Services. James G. came to our house on time, assessed my HVAC issues, and made a follow up appointment to complete the work at my convenience. James G. was friendly, courteous, and extremely knowledgeable. Even my initial contact with their phone representative was a delightful experience. HVAC issues are never any fun, but knowing I have a reliable service company to call really puts me at ease. Thank you, and keep up the good work.
Excellent service. Very professional and knowledgeable. Came on time, as scheduled, and resolved the issue in no time. Explained everything and made us feel very confident in his abilities. Will definitely call Horizon, and in particular, Kenneth H, for any further issues.