Hollywood Hair Bar

I never received the product I order over 6 WEEKS ago. I have had multiple messages asking the shipment details with no detailed response. I have asked for a refund for never getting the product! I told that my order would not be refunded. I informed them that the sales transaction was never complete! You cannot take people's money and then say no refund without delivering the promised product or service that is called FRAUD AND THEFT! And then I was blocked from Instagram.
Product_Or_Service: Chebe Gold Herbal Regrowth Hair Mask

Bought a bottle of serum for hair regrow , since Dec 22 . Never received it
I bought a bottle of regrow serum 4oz from Hollywood hair for 64.99 using my *** account. Payment was completed the same day. I have proof from my *** account statement, and my bank statement. I sent them email message, text message, no response back, I called no body answer only voice mail with no option to leave message because voice message full. Sent them a text message I received an automated answer that they are away now. That's really frustrating that they don't have a better way to serve their customers, no one to talk to. I would like to know when my product will arrive?

I order their product on December 31,2019, I received an order #XXXXX and haven't received anything else I have texted,email and called no response
Order #XXXXX paid *** on December 31,2019 was taking out if my account the same day. It's been almost three weeks and still have not send a tracking number. Get no response

I placed order # *** on December 15, 2019. The payment was processed within 24 hours. The product has not been received as of January 13, 2020.
I placed order # *** on December 15, 2019. The payment was processed within 24 hours. An immediate e-mail confirmation was sent to me stating a tracking number will be provided within 7-10 days. I have sent 2 e-mails requesting a status after the tracking number was not provided. After 2 weeks I sent an e-mail requesting a refund. I have not received a response to any of my e-mails and there is no number on the website to reach a person. After the 2nd request for a refund, I received a message with a shipping number on December 30, 2019. As of today, January 12, 2020, the product has not been shipped nor received based on the tracking number.

I placed and order for hair serum on 12/31/2019. The company has taken the money and has not provided me with a product.
I purchased a product that was never received on 12/31/2019. Payment was made with my VISA.I did receive and ORDER #XXXXX Product name Hair ReGrowth Serum Ã? 1Order #XXXXX confirmed
Tue, Dec 31, XXXX X:XX pm
Hollywood Hair Bar (***)
To:you Details
Hollywood Hair Bar
ORDER #XXXXX
Thank you for your purchase!
Hi ***, we're getting your order ready to be shipped. We will notify you when it has been sent. Please Allow UP TO 7-10 BUSINESS Days to Receive Your Order! Normally orders deliver within 3-5 business days but Depending on Demand and Holiday Shipping Hours some orders may be delayed a few more days than normal! Processing Time ALL ORDERS TAKE 2-5 Days TO PROCESS PRIOR TO SHIPPING Depending on Demand! If you place your order over the weekend your Orders Processing time starts the following Monday-Tuesday. Shipping Transit Times All standard shipping orders have a warehouse processing time of 2-3 business days in addition to the carrier transit times. International orders will be processed during the same time .

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Order summary
Hair ReGrowth Serum Ã? 1
***

Subtotal

***
Shipping

***
Total

***

Shipping method
First Class Package

Payment method
Payment method $28.08

I placed an order for the product on dec 30th. Paid for first class shipping. Order was processed in January 3rd. I haven't heard anything from them
I emailed the company to cancel the order on January 6th. I haven't received a response or refund. I also called the company a number of times to speak wit someone and no one has answered. I would like my order canceled and refunded. I no longer wish to try the product.

I have not received my product and the communication with this company is horrible.
I made a purchase 12/27/2019 which was confirmed, Order# XXXXX. I have tried to communicate with this company in regards to a tracking number, logging in the site,(no assistance there either) I have reached out on several occasions. I am requesting a full refund immediately. 48.00
I have made copies of my order confirmation, and my trying to reach out to the company if there is way for me to email or fax you this information, please let me know.

I ordered two bottles of this product through paypal on 19 Dec 2019. I received my order number stating that the payment was received.
I ordered two hair serums for a total price of 61 dollars on 19 Dec 2019 through paypal. I received my order number XXXXX immediatley letting me know that my purchase was successful. I never received any updates or tracking numbers to date.
I tried calling them several times and I always get a recording. I also emailed them through their contact website and I never ever heard from anyone! I want my products ASAP or my total refund ASAP.

Non Delivery of Product Purcahsed from *** since December 26, 2019
I made an order with the *** online on December 26, 2019 with confirmed Order #XXXXX. And I have yet to receive any information on my order and I want to know when will I be receiving my order? They took my money prior to shipping out any product so I expected shipment updates shortly thereafter! I have reached out several times both by phone and through their online chat and email and no one reached back out to me as of yet. I just want what I ordered. If that isn't possible please give me back my hard earned money. It's been over 3 weeks and I'm upset to have not gotten a response nor my product!

I ordered products on December 19th 2019 and I have not received them yet.I emailed them numerous times and has gotten no response,and called.
I ordered products from Hollywoodhairbar on dec XX XXXX.I have yet to receive any information on my order and I want to know when will I receive it I made an order on I haven't received any information upon my order. My money was took right away so I expected updates upon my order the same. I have reached out and no one reached out back yet. I just want what I ordered. If that isn't possible please give me my refund. It's been over two weeks for me to get any information about my order that was quickly taken from my PayPal Credit Card

Product purchased on business website not received.
I placed an order on this business website on Jan 2 and received an email confirmation stating delivery in 3-5 bus days. I starting reaching out to the business via return email and email on the website after 7 business days. No reply to emails for status.

I purchased 2 items from Hollywoodhairbar, they have closed/BLOCKED all communication with me on receiving them! I want my money or my products.
I ordered the Hair Growth Serum and the Edge Control from Hollywoodhairbar.com on December 24, 2019. I understand that because of the holidays this company was delayed so I waited patiently. I started seeing this company post on Facebook how they were shipping out THOUSANDS of orders DAILY so I began to wonder and started to reach out to the company via Email, Direct Message, comments on their post and by making my own posts on their wall. When my mother(who made her purchase December 26, 2019) received her items Monday, January 13, 2020, I began to reach out to Hollywoodhairbar AGAIN. They have since blocked me on Facebook instead of reaching out to me to correct the problem. They took $45.47 out of my account on December 24, 2019, and I just want my money back or my products, I have also reached out to them on Instagram since they have blocked me on Facebook.

I order there product 12/27/19 and today is 1/14/20 and I still have not received my product they got my money and never sent me no product at all
I order there product 12/27/19 and today is 1/14/20 and I still have not received my product they got my money and never sent me no product I want either the product or my money back and I never receive any confirmation number or anything I keep emailing and texting them and I get no response this is ridiculous for people to take your money and never send you any product and it cost a lot of money

Placed and order with this company on Dec 26, 2019 and paid for express shipping and to this date I have not received anything. Emails go unanswered.
My confirmation number for my order with Hollywood Hair Bar is (XXXXX). My credit card was processed as soon as I placed the order. I sent emails but no response at all. The last was on Jan 8th.

On 12/26/2019 I placed an order with this company and I have not heard anything from them since they took my payment. I have not received my order.
12/26/2019 I placed an order with Hollywood Hair Bar for a hair growth product. My order # *** I left off the first two numbers so that no one can claim my order. I have not heard from this company, no update, no response to emails, will not answer their phone and the voicemail is full can't leave a message. I had no problem placing the order but I am having problems receiving my order from them. They could at least send me an update notify me of what the delay is.

TERRIBLE CUSTOMER SERVICE. I placed in order a month ago never received it. When I questioned the order no response until I sent a follow up saying if I don't hear back I'm reporting the. Then I got an extremely rude, unprofessional, unbelievably nasty email response back basically saying we have thousands of customers as if to say they could care less about having me as a customer. 2 days later I get a text to my phone which I thought was odd because I ordered and communicated via email only, but the text didn't answer my question about my order, it instead said "your order from Hollywood hair bar has been cancelled". I thought that was very unprofessional to send a text message, kind of persona, and quite frankly out of control and their way of saying we don't value our customers unless you have no questions, and only write good reviews, and screw you we already have customers.

Same like everyone else didn't receive product with they scamming

I ordered two products from Hollywood hair bar on December 21, 2019 haven't received my products from this company reached out numerous email and call
On December 21 of 2019 I paid $53.48 plus first day shipping for their product I haven't received any calls or emails that I reached out numerous of times to see when they are shipping the product is very unprofessional for them to take peoples money But very adamant that they cannot give any refunds on their site but no product since then I have received I would like a refund or for them to ship out my product as I am the Consumer I have tried reaching out to the CEO in to the website no accurate response on when my product is going to be *** it just says there is unfilled but they did receive my money with no problem I would like for them to say my product after I paid for or A refund $53.48

I ordered products in December 2019 that have not been received yet.
I ordered 3 products on December 7, 2019. I emailed the company and reached out to their company website at the end of the month three times without any response from the company. On December 28th, an email was received from USPS with a tracking number XXXXXXXXXXXXXXXXXXXXXX stating a shipping label was made. Since then, there has been no other communication nor any product arrival to my house. My shipment order is #XXXXX. At this point I time, a refund is requested as the promise from this company was a 7-10 business day turnaround. I believe it is unacceptable for a company to take the money, not respond or correspond with their customers and then not send out products of which have been purchased. My total cost has been $150.98 of which is hard earned money. With this, if I pay for a product or service I expect to receive my products or service in a timely fashion or at least have acceptable correspondence from the said company. A refund is necessary. Thank you for the help in advance.

Same here. Placed an order on 12/19/19 for $41.98 and received nothing as of 1/14/20. Followed up numerous emails.