Groupon

Complaint: [redacted] I am rejecting this response because: I NEVER gave authorization to charge me for thisI understand all sales are final and would GLADLY accept that had I ever hit purchaseI will not accept this response it's truly unbelievableThis is fraudI want a FULL refund of what you charged meI believe it was $I wouldn't know because it doesn't even know show me the amount on Groupon Sincerely, [redacted] ***

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: The refund for the [redacted] Auto Center' Groupon has been successfully processed on 08/14/2016.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hi Kevin,Thank you for reaching out to us through the RevDex.com. I have reviewed your most recent comment and all internal Groupon correspondence.I'm personally addressing your issue today and I'll update you via email with my progress.Thank you for your... understanding. Regards, Bethany *ManagerGroupon Customer Support

Hello,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I'm personally addressing your issue today and I'll update you via email with my progress.Thank you for your understanding.Regards,Caitlin *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: I'm really sorry for any trouble this has causedI can see that we have already issued a full refund back to your payment card for your purchase "Adjustable Tennis Bracelet with Fiery Opal and [redacted] Crystals by [redacted] ***".I've just issued you a full refund for the other item " [redacted] Elements To the [redacted] Necklace" and removed this Groupon from your accountPlease allow up to business days for this to be reflected on your statement.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint: This issue appears to have been resolved.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Dear Rebecca,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [email protected] your complaint on the product that was not delivered, I have reviewed your case and refunded gg-akc-puppy-training-pads-150-count for the full amount of $21.23.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,Alka *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: We have confirmed that your refund was processed prior to your original form of payment.I’ve provided more specific detail in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] SupervisorGroupon Customer [redacted]

Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint, I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] ,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint:I'm very sorry for the trouble you've experiencedAs requested, I've just issued you a $refund to your credit card used for making the purchasePlease allow up to business days for this to be reflected on your statementWe appreciate you bringing this to our attention and we'll definitely use your valuable feedback.I apologize again for the troubling experiencePlease do not hesitate to let me know if there is anything I can do for you.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint for The Trusted Tire and Service for the One Synthetic Blend Oil ChangeA refund was issued on 4/back to your Paypal account.If you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: I'm very sorry for all the trouble around this deal and the back and fourthI've issued a refund as a credit to your Groupon account.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there via ticket [redacted] Thank you for your understanding.Regards, [redacted] *Manager

Hey Katia,Thank you for reaching out to us again through the Revdex.com.I've notified a different manager than the one originally assigned to your issue and they'll be following up shortly with another email.Thank you for your understanding.Regards,Andrew *.ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: Received wrong item instead of what was ordered.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [email protected] your complaint: Sorry for any inconvenienceI wasn't able to find your purchase using this email addressCould you have used an account associated with another email address to make the purchase?I can definitely find any Groupons that you have been charged for; I'll just need a little more informationI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.Regarding your complaint: We sincerely apologize for the inconvenience of the incorrect item being sentThat said, as we are an online company, we cannot physically mail you a return labelReturns for Groupon Goods are completely free by downloading and printing the return label.When you previously reached out to us in ticket [redacted] , we did make that

Hello Indra,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [email protected] your complaint concerning your [redacted] sunglasses order.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, Brendan *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I see that you're historically a great customer of ours, and I'd like to helpThe previous responses were correct, in that we were trying to gather details about each purchase you're referring to, and gain clarifying knowledge about how each item was shipped.In the future, it's very important that when returning Groupon Goods, each item must be sent back individually with their printed free return labelThis will avoid this issue in the future.While I cannot refund each of these items to your credit card, I want to be able to assist you with this frustrating situationI have issued a one-time credit of $to your Groupon account in the form of Groupon BucksAs you know, Groupon Bucks automatically apply toward your future purchases, and they don't expire for daysPlease note that this amount is approximate to the dollar value of all the items you told our support team that mailed back.Because you've been such a good customer, I hope this credit will make up for the frustrationIt's important to note again that we cannot give this kind of credit in the future, so please make certain that all returns are sent using the printed free return label and sent back to us as specified.Please reply to me in the ticket I've sent from [email protected] if you have any questions, as I can follow up with you directly.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from s [redacted] .Regarding your complaint: I double checked and it appears that you were already provided with the Groupon bucks refund on 12/26/as per your requestI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: It looks like this has already been taken care ofI see that your order has already been refunded back to your original form of payment on 12/23/2017.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer [redacted]