Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint...

has NOT been resolved because:
 
[Your Answer Here]
 I spoke to the individual who actually sold me the insurance.  He was very dissapointed in the company as well.  The phone that arrived was not the phone I originally had.  The individual said he would work with me and the insurance to get me an upgraded phone and also 100% of my insurance deductable credited back to me.
I will not consider this issue resolved until I see the credit on my credit card statement for $180 (which I will continue to check for every day until I see it) and also have a working Iphone 5s phone in my hands.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $750.00 sent 7/**/14 via USPS from our ** offices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Check number [redacted] in the amount of $550.00 was mailed on 3.**.14
Thank you,

check #[redacted] for $650.00 was sent out of our ** office today 3/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
I have received a check in the mail yesterday 3/*/2014 in the amount if $550.00. Thank you for intervening, it seems to have made compensation happen. 
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

UPS tracking for second phone [redacted] shows delivered 4/* we also refunded $179 deductible on 4/*/14

As soon as we can see that the broken phone is tracking back to GWG we will release the hold.  This was clearly discussed at time of the claim.

check #[redacted] for $500.00 was mailed out of our ** offices on 3/*/14

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted]. I have contacted them about the issue, and they continue to have no information to give me about the money.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
 
 Still waiting for the check. Made note of the info that it may take 2 weeks. I will contact company regarding receipt/non receipt of the check. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
 This is the same reply as I received each time I call the business that they are working on it.   Each phone call I made,   the customer service agent had promised someone will get back to me within 48 hours but no one ever had.
  I would like some one to tell me the time when my claim will be settled, when I can expect my payment.  I want more information than just what I have been told before I filed the complaint with the Revdex.com.
Thank you 
[redacted] 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has...

been resolved.
Sincerely,
[redacted]

check #[redacted] for $550.00 sent USPS out of our ** offices on 4/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
After a few days of this "response" from GWG my check is still "being processed". In the time it took to write this letter they could have had my check in the mail. It's getting close to the 4th month and still no new information. I get the same response that my check is "being processed" and they say they will call me back within 48hrs. I have heard that same line 4 times from them with no return calls!!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com
my response to the question from global warranty group is [redacted]. When they pull up my account they will be able to verify my claim, the dates, and my dissatisfaction with this entire matter.

check #[redacted] for $600.00 sent 4/**/14 through USPS from our ** offices

check [redacted] for $550.00 sent 3/**/14 and I have refunded another $100.00 of your deductible for the delays

check #[redacted] for $477 sent 7/*/14