Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
GWG did contact me and left a message on my phone saying they were really busy and that they would send a cheque as soon as possibleHowever I have heard them say that beforeI got that phone call about weeks agoStill nothing in the mail to date thoughOther than that, that is all the contact they have made with me since the original complaint
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has
been resolved.Thank you for your help. The company did mail me the check they owed me and I received it days ago
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, however until I have the
cheques in my hand and successfully cashed them, this matter is not resolved yet
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
there seems to be confusion about the phone claim. The original phone purchased in Decwas replaced in January of when it had a crack on the screen. I paid the $deductible and GWG arranged a replacement Through Cell Com in ***.---claim # ***
There was a person there named *** ** from Cell Com. This claim was handled within weeks, thank you
My second claim is the one am having problems with!
Dec **,the phone was lost and I filled out police report. I paid the $deductible and file claim. claim # ***-***
this is the one I am having problem with. I understand their problems are with the months and years. There are almost the same dates but this is a second claim a year later. Ask them to please note the different claim numbers and different dates.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check#*** for $was mailed on 2/**/from our ** offices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
/>
*** ***

A $was refunded yesterday 3/*/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedWell received the check from GWG and deposited it yesterday
Thank you very much for your kind help on this matter but I do not want to give good comments about the company GWG that as far as I know there're so many complaints from other customers for same reasons
Thank you again and have a wonderful day
Sincerely,
*** ***

check #*** for $sent 6/*/

check #*** for $sent 6/**

I do show that the phone was finally received by the customer on 2/*/14. I apologize for the delay and all the issues and for that I have refunded the entire deductible of $back tot the customer credit card. I also show that we received the broken phone today 2/** so I have refunded
the hold of the $699.99. It normally takes 3-business days to see those refunds

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved as
long as the check is received with the number corresponding to the number provided and it is received in a timely manner
Sincerely,
*** ***

check #*** for $sent 7/*

check #*** for $sent UPS ***

check #*** for $was mailed 4/**/

This complaints is regarding phone number: ###-###-####
The insurance claim was opened by *** ***
There is also a $hold on a credit card (for return of the broken phone) that needs to be dealt with as part of this file

check #*** for $sent 4/**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The phone was sent on Saturday via US mailThey should have received it by nowThis was turned around a lot faster than the check we requested from themThey are not trustworthy and we need verification that they received the phone
Sincerely,
*** ***

Revdex.com:
At this time, my complaint, ID *** regarding Global Warranty Group, LLC has been resolved
I contacted the office of the president directly twice in days and finally got someone of higher level to approve this claimCheque was prepared and mailed out last Thursday May **, - and today (02/**/2014) I have received the cheque for the amount of $700CAD
Thank you for your assistance in this matter
Sincerely,
*** ***