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I am writing in response to your recent complaint filed with The Revdex.com, regarding your recent online order At Old Navy,we strive to offer our customers a world-class shopping experience, and I am sorry to learn of the events which made it necessary for you to reach out to a third party for resolutionOur records show that you reached us by phone on December 23, after this complaint was initially sent We see that the Customer Service Consultant credited the first shipment and reshipped the item day shipping and then credited the second order as well and it appears that the matter has been resolved.If we may be of further assistance, please contact us at 1-800-OLD-NAVY (1-800-653-6289) and select the prompts, store questions and then store feedback We are available Monday through Friday from 9:am to 9:pm and Saturday from 11:am to 9:pm Eastern Time Please reference your case number [redacted] when calling

I am writing in response to your recent complaint filed with The Revdex.com, regarding your Old Navy order # [redacted] At Old Navy, we strive to offer our customers a world-class shopping experience, and I am sorry to learn of the events which made it necessary for you to reach out to a third party for resolutionThank you for reaching out so we were able to assist We have credited both packs of socks back to your purchasing Visa card You will see a credit of $returned to your account within 5-business days We apologize for any misunderstanding regarding thisOur records indicate that we offered to apply an additional 10% to your order, as well as send a 10% discount for a future order and that you advised our online representative that you would like to think about it and contact us again We apologize if we misunderstood your wishes and are glad we had the opportunity to restore your confidence in our brand We have also sent the courtesy 10% discount code for your use The error with the socks has been forwarded and corrected Thank you for letting us know about his error Thank you again for sharing your concerns If we may be of further assistance, please contact us at 1-800-OLD-NAVY (###-###-####) and select the prompts, store questions and then store feedback We are available Monday through Friday from 9:am to 9:pm and Saturday from 11:am to 9:pm Eastern Time Please reference your case number [redacted] when calling

Be aware of Cerritos Nissan Service Dept., I brought my Nissan Maxima in for service on TuesJune 30th, which is covered by a "bumper to bumper" extended warrantyI could already tell early on there would be a problem by the way the service guy Eric *** was trying to discourage me from using my warrantyHe kept saying things like "these insurance companies are hard to work with", "you will owe Cerritos Nissan $1,if the insurance decides not to pay for your car." Eric was a customer's worst nightmare he constantly called me with scare tactics to prevent me from using my warranty coverageI told Eric that I paid for my warranty coverage and I'm going to use itAfter dropping my car off on TuesJune 30th, I finally got it back on FriJuly 17thI was told by Eric that it was the timing chain in the engine that went bad and my warranty coverage was charged over $1,My car drove for two days only by the third day on Monday July 20th, the check engine light was back on and the car sounded like it had a diesel engineWe are now worse off than we were before we ever took our car to Cerritos NissanWe took the car back on MonJuly 20th and we were told by a serviceman Juan that they needed to re set the timing and it would be ready no later than July 21stOn July 21st Eric ( who was off on 7/20) called and gave us grim news stating the timing chain is working perfectly and it is a different issue that would cost us $1,I was beyond mad and I went to Cerritos Nissan to speak with the service manager Peter *** who was literally a jokeHe basically dittoed what Eric said and told me even after paying them $I could very well be back in three more days with a different issue because he cannot guarantee the workThese people are crooks so do yourself a favor and RUN from Cerritos NissanI see why they are not registered with Revdex.comThey have no intention on doing right by their customers