From You Flowers

This case has been completely resolved. We have credited back the customer in the full amount of the order.  The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has bee completely resolved. We have credited back the customer in the full amount of the order, along with a complimentary arrangement valued at $65.00. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $80.00. This arrangement can be delivered on any future date to any...

recipient of the customer’s choice. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We were able to reach out to our customer and take the order for him. We honored the gift card he had from a previous order, along with waiving the shipping fees. The customer was very pleased with this resolution. Please let us know if there is anything else...

we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Paid over $30 in expedited shipping fees. 2 days later have not received the order. Ruined my fiance's birthday.
Spent over 3 hours on hold and never got a person on the phone. 11 emails no replies.
SCAM

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $15.00 gift card. The arrangement delivered is complimentary.  Please let us know if there is anything else we can do regarding this case.Thank you

Complaint[redacted]
I am rejecting this response because:...

Can you please look at the pics I've attached you will see what I've ordered and what she received, I did speak with a representative of From you Flowers, he did try to resolve the issue but he didnt, so do you think my issue was resolved I don't think so, no I'm still upset problem still exist and they still have a portion of my monies, I want her to receive the gift I ordered for her if they can't get it right, they need to quit.
Sincerely,
[redacted]

This case has been completely resolved. We have made several attempts to contact the customer via phone and email and we haven't heard anything back. At this time we have credited back the customer in the full amount of the order, along with a $15.00 gift card. Please let us know if there is...

anything else we can do regarding this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
HOWEVER, I still feel the way this was resolved in the time it was resolved is not good business. I would like to see this company remove the promise to deliver flowers by a noon time when this is something they obviously cannot do.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $20.00 gift card. Please let us know if there is anything else we can do regarding this case.Thank you

3-22-16 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me in a full & expeditious REFUND in the amount of $21.63 (includes tax)!
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a twenty dollar gift card. Please let us know if there is anything else we can do regarding this case.
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of one of the orders. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been...

completely resolved. We have credited back the customer the requested amount of $14.01 off the order. As an extended apology we have issued a $20.00 gift card toward a future order.  We have been unable to reach the customer after mulitple calls and emails and at this time we have still not heard back from the customer. If there is anything further we can do please let us know. 
Thank you

This case has been completely resolved. We voided the transaction on May 11th to the customers bank and have provided that information to the customer today.  Please let us know if there is anything else we can do regarding this caseThank you

This case has been completed resolved. The customer has now seen the refund in full and has responded favorably. 
Please let us know if there is anything else we can do regarding this case.
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $50.00 gift card. The...

customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

I’m writing in regards to case ID [redacted] At this time we have tried to contact this customer multiple times in regards to this case. We have tried to reach them by phone however we are going to voice mail that states their is no mail box set up.  We also tried contacting them via email and...

haven’t heard a response back. At this time we have not captured any funds as the credit card company did not authorize the charge due to an incorrect address and/or zip code that the customer entered.  We would be happy to further resolve the issue once we hear back from our customer. Please let me know if there is anything else we can do regarding this case.Thank youTell us why here...

I would like to drop complaint number ID [redacted] against From You Flowers. They refunded my money in full and agreed that the flowers were simply not up to their normal standards. So I do not want this complaint on their record if possible. [redacted]