From You Flowers

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient to the value of $100.00. The customer was pleased with this resolution....

Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we will also be sending out a complimentary arrangement to the recipient and have issued a $35.00 gift certificate. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I wasnt very happy as the business stated but, glad I got my money back. As for the $10, I didnt get a gift card
but thats ok as Im not buying from them again.
Sincerely,
[redacted]

Although customer care was helpful the florist they chose to use for the [redacted] location was unsatisfactory. I made a order online with a specific time and date not only did it not get delivered the day of, the next day they still did not make the original time promised or the later time promised. I spoke with atleast 6 customer care reps and although they tried to make things better it did not. To make matters worst when I asked for a 100% refund it was denied because they were told the drive was on the way for the second time within 2 hours! I would definitely not recommend the company to anyone unless they were to change the florist and/or the delivery persons!

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we have offered to send out a future complimentary arrangement valued at $50.00. This arrangement can be delivered on any future date to any recipient of the customer’s choice. We have also issued a $20.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $50.00 complimentary arrangement being delivered on behalf of our company. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have spoken with our customer and have credited back the account in full. We have also sent out a complimentary arrangement to the recipient and have confirmed the delivery with our customer. Please let us know if there is anything else we can do...

regarding this case.Thank you

This case has been completely resolved. We have tried numerous times to reach out by phone and via email to our customer and we have not received a response back. At this time we have let the recipient keep both deliveries and have refunded our customer in full. We have also emailed the customer a...

$20.00 gift card that can be used at anytime. Please let us know if there is anything else we can do regarding this case. Thank you

From You Flowers on-line failed to deliver what we ordered, and we were very disappointed that our grieving family received only a late basic arrangement rather than the premium one we ordered, Not a company to do business with!!!

HORRIBLE HORRIBLE HORRIBLE! If I could give them a zero I would. It has been a problem from day 1 and I've been battling with them for ever a month now. Flowers arrived pathetic and died in 2 days. I called to get my refund that they promised me and the supervisor said my voice sounded like a women's and she did not believe me so she locked my account and is forcing me to have my bank call to prove that I am in fact a MAN. AWFUL

Complaint: [redacted]
I am rejecting this response because:The replacement arrangement was not delivered as originally indicated when I spoke to the representatives who accepted my order. The Mother's Day arrangement was ordered on Tuesday, May 9, 2017, however the order was not delivered until Monday, May 15, 2017 left outside which I specifically ask that the delivery person not do. I will NEVER use this copany for services again. I am letting everyone I know about the horrible customer service I endured at the hand of From You Flowers. I will use all media outlets possible for my voice to be heard. This company is of poor quality and need to be investigated by the Attorney General's office for such poor services, deliberate misinformation and false advertisements.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The information is not true. A representative called me named Robin and literally provided to me the persons name who sent me the flowers. You guys are giving me misleading information and/or lying.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I appreciate them gifting the flowers and crediting me back, however, I still think they have false advertisement and cannot provide what they promise. 
Sincerely,
[redacted]

This case has been completely resolved. We have credited back our customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement valued at $50.00. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $10.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have spoken with our customer and have refunded the service charge of $14.99. As an extended apology on behalf of our company we have also emailed the customer a twenty dollar gift card that can be used at anytime for a future purchase. Please let us know...

if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we have offered to send out a future complimentary arrangement valued at $60.00. This arrangement can be delivered on any future date to any recipient of the customer’s choice. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $20.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything further we can do regarding this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]