From You Flowers

This case has been completely resolvedWe have refunded this order in the full amount, along with a complimentary bouquet on behalf of our company valued at $Please let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement This arrangement can be delivered on any future date to any recipient of
the customer’s choice as well as a $gift cardThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been
completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have completed the initial delivery of the baset and offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any recipient of the customer’s choiceThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank you

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
They were extremely apologetic and replacement flowers were sent same day as well as 50% of the cost refunded to me. I am extremely satiisfied
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
This appears to be the same message that I rejected yesterday, so I believe this is a duplicate and have nothing to add. Please see my response from yesterday
Sincerely,
*** ***

they said they were going to refund me but it has not hit my credit card yet and I dont know where "very pleased" came from because nothing about this experienced has me "pleased"
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have sent out a complimentary arrangement to the recipient and the senderThe customer was pleased with this resolutionPlease let us know
if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Totally dissatisfiedPaid for "same day delivery"Wasn't delivered until following NIGHTFor the inconvenience of it being delivered a day late, they offered a "fuller bouquet" but that promise was not fulfilledFlowers came unfresh and was nothing like described or pictured on websiteDidn't come in the "teacup and saucer" that was promisedAlso, I paid for a balloon and that wasn't included eitherI have requested a full refund, so we will see what happensI will never use this company again

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any
recipient of the customer’s choiceThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank youTell us why here

This case has been completely resolvedA supervisor has reached out to the customer and refunded them in full as well as offered a complimentary arrangement on our company's behalfPlease let us know if there's anything else we would need to do with this case

I’m writing in regards to case ID 11*** At this time we have tried to contact this customer multiple times in regards to this caseWe have left several messages and tried contacting them via email and haven’t heard a response back as of todayAt this time we have gone ahead and refunded this
customer in full for their orderWe would be happy to further resolve the issue once we hear back from our customerPlease let me know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the order in the full amount, still proceeded with the delivery to the recipientWe have also given the customer a twenty dollar gift card towards a future purchaseThe customer was very pleased with the resolutionPlease let us know
if there is anything else we can do regarding this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Though I did not get $gift certificate as the business claims they gave me, (which I do not need, by the way, for I will not be buying my future flowers through them any longer), I did receive finally the full refund on the problem arrangementsIt was a shame I had to go all the way to the actions of Revdex.com to receive the customer care people to reach out to me which they never did to their emails etc
Sincerely,
*** ***

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a $complimentary arrangementThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Complaint: ***
I am rejecting this response because from my telephone conversation with MsRobyin F* on Wednesday, May that:1.) I would be fully refunded for my purchaseUp to now there was no credit to my credit card account from the company2.) The company would send complimentary flowers to my motherUp to now there is no delivery
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I ordered flowers for the funeral but the flowers never cameHorrible, never ordered from them again

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient to the value of $The customer was pleased with this resolution
Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer 35% of the order, along with a $gift cardThe customer was very
pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you