Good afternoon, [redacted]. I've attached the customer response letter and supporting documents we're sending to Mr. [redacted] regarding his complaint. The transactions in the complaint were from May 2012, and all three were declined. His account has been closed since the end of 2012 with a...
zero balance. I suspect he got confused by look at an old pending transaction list and thought that he'd been charged, but these transaction never posted to his balance. Please let me know if you have any questions. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfied to me
Regards,
[redacted]
Good morning, [redacted]. Attached please find the customer response letter for Ms. [redacted] If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted]. Attached please find the customer rebuttal response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted] Attached please find the consumer rebuttal response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. I've attached a copy of the response letter we mailed to Mr. [redacted] regarding his complaint. Unfortunately this one is still unresolved. I don't know if you have any influence with Mr. [redacted], but he is insisting that he will not deliver documentary ID to...
prove his identity and that he is the person who has been conducting the transactions. Due to our obligations under the Bank Secrecy Act and USA Patriot Act we are required to have such fraud protection in place. We will be unable to release th funds until we receive the requested documents.Thanks, Lexe. Let me know if you have any questions.[redacted]
Good morning, [redacted]. Attached please find the customer response letter for Ms. [redacted] If you have any questions, please feel free to contact me. Thank you. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The information I received after 4 attempts is insufficient. There is no account number, name of the account, what manner the funds are being held (ie money market, etc), nor does it even have my name correct on the top. I would like a standard statement so I can transfer the funds to another establishment.
Regards,
Good afternoon, [redacted] I've attached the response we mailed to Ms. [redacted] regarding her recent complaint. Please let me know if you have any questions. Thank you.
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good
afternoon, [redacted]. Attached please find the customer response letter
and support documentation for Mr. [redacted]. If you have any questions please
feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions, please feel free to contact me. Thank you. [redacted]
Good morning, [redacted] Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions, please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good morning, [redacted] Attached please find the customer response letter for Mr. [redacted] If you have any questions please feel free to contact me. Thank you. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me. I will fax the information, I do not feel comfortable emailing nor mailing that information. As I stated in the phone call back in May, when this information was asked of me, I rejected it because it seemed odd at the time. Also, I was not given the option to fax.
Regards,
[redacted]
Good afternoon, [redacted]. I've attached the customer response letter and supporting documents we're sending to Mr. [redacted] regarding his complaint. The transactions in the complaint were from May 2012, and all three were declined. His account has been closed since the end of 2012 with a...
zero balance. I suspect he got confused by look at an old pending transaction list and thought that he'd been charged, but these transaction never posted to his balance. Please let me know if you have any questions. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfied to me
Regards,
[redacted]
Good morning, [redacted]. Attached please find the customer response letter for Ms. [redacted] If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted]. Attached please find the customer rebuttal response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted] Attached please find the consumer rebuttal response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. I've attached a copy of the response letter we mailed to Mr. [redacted] regarding his complaint. Unfortunately this one is still unresolved. I don't know if you have any influence with Mr. [redacted], but he is insisting that he will not deliver documentary ID to...
prove his identity and that he is the person who has been conducting the transactions. Due to our obligations under the Bank Secrecy Act and USA Patriot Act we are required to have such fraud protection in place. We will be unable to release th funds until we receive the requested documents.Thanks, Lexe. Let me know if you have any questions.[redacted]
Good morning, [redacted]. Attached please find the customer response letter for Ms. [redacted] If you have any questions, please feel free to contact me. Thank you. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The information I received after 4 attempts is insufficient. There is no account number, name of the account, what manner the funds are being held (ie money market, etc), nor does it even have my name correct on the top. I would like a standard statement so I can transfer the funds to another establishment.
Regards,
Good afternoon, [redacted] I've attached the response we mailed to Ms. [redacted] regarding her recent complaint. Please let me know if you have any questions. Thank you.
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions please feel free to contact me. Thank you.
Good
afternoon, [redacted]. Attached please find the customer response letter
and support documentation for Mr. [redacted]. If you have any questions please
feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions, please feel free to contact me. Thank you. [redacted]
Good morning, [redacted] Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted] Attached please find the customer response letter for Ms. [redacted]. If you have any questions, please feel free to contact me. Thank you. [redacted]
Good afternoon, [redacted]. Attached please find the customer response letter for Mr. [redacted]. If you have any questions please feel free to contact me. Thank you. [redacted]
Good morning, [redacted] Attached please find the customer response letter for Mr. [redacted] If you have any questions please feel free to contact me. Thank you. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me. I will fax the information, I do not feel comfortable emailing nor mailing that information. As I stated in the phone call back in May, when this information was asked of me, I rejected it because it seemed odd at the time. Also, I was not given the option to fax.
Regards,
[redacted]