Donley Service Center

[redacted] always does a nice job. He calls ahead to let me know he's on his way and he always gets here in the agreed upon timeframe. He is respectful of my home and always cleans up after himself. He gets the job done right and I enjoy having him come to my home.

Everyone we have dealt with at Donley has been courteous,friendly,helpful and most knowledgeable.That is why we will stay with Donley moving forward.[redacted] as all the service people we have dealth with could not be more professional and helpful.

Mr. [redacted] was simply outstanding, upfront, honest and cordial. Please send him again as well. I'd like to have the same technician come again for my fall inspection. I have continuity with Donley and I'd like a technician to have continuity with my system. :)

Service technician was very courteous and customer friendly. He explained what he was going to do in advance and then in detail when he completed maintenance. He kept the job site very clean.

We just renewed our Donley Annual Service Agreement and an engineer has checked our two air conditioning units, cleaned the filters and added a surge protector and compressor as needed. Al the work was performed swiftly and efficiently. The engineer was courteous and professional and we continue to satisfied by Donley's exemplary service

As always, everything was done very well. I have been a customer of the Donley Service Center for many years and appreciate the wonderful service I always receive.

[redacted], the plumber, came out quickly. We had a leak from under our foundation. He explained what he was doing during the process and offered us several options to fix the problem. He was always upfront and fair with us. I would recommend Donely to others and will use them in the future.

I just received my winter check-up on my two unit gas heating system. The HVAC Tech, Mr.[redacted] did an outstanding job inspecting, cleaning and fine tuning the heating system. He found an old decomposed bee hive and many dead bees that had obviously been in the furnace air duct plenum since the home was constructed some five years ago. He took pictures and showed them to me and then cleaned out the plenum. This unit had been previously inspected by a different company two years ago and was given a "clean duct" notice. Mr. [redacted] also replaced the two filters in the air duct system.

Donley Service Center is a top-of-the-line, top quality plumbing and AC/heating service company. I have dealt with them for many years and have always been completely satisfied with their professionalism (both office and field technicians), quality of repairs and parts, and their transparency in pricing. I highly recommend them.

All of our service experiences with Donley's for more than ten years have been great. Always professional, timely and a good value.I HIGHLY recommend them. [redacted]

Excellent team. [redacted] and [redacted] both are top notch.

I am so happy that I was referred to DONELY!!!

They are a first class company. They truly take pride in CUSTOMER SERVIVE, QUALITY, and CONSISTENCY. Most importantly, they are HONEST!!

They have an amazing staff! I could not be more pleased with the, technicians, customer service department, and the overall management. I give special thanks to:

1.) [redacted], and [redacted] (Plumbing technicians)

2.) [redacted] (Air conditioning technician)

3.) [redacted] (Customer Sevice Department)

Keep up the great work!!!!

My mother has been with them for over ten years. She referred me to them when I bought a new house. I am so thankful to have a company here in Arizona such as Donely! It gives me such PEACE OF MIND knowing that I am in good hands, working with a company that I can trust with my new home. ??

On time- kept me posted on when they would be there. Friendly, efficient.

Great service and no nonsense advice on my ac unit. [redacted] did a great job.

I used Donley a couple of years ago for a new A/C unit. The price and service was outstanding. Over this past w/e I had an issue w/my A/C and needed help. [redacted] w/Donley was able to come out the next day, sunday and service it. He was very cordial, polite and knowledge able. My capacitor was found to be weak. [redacted] did not pressure me to replace it at this time, but suggested I do. The price quoted was very reasonable and there was no extra charge for diagnosing it and being a sunday. With my a/c having been off overnight, I had it replaced. [redacted] even gave me advice on what temps. to keep it at to gain a lower power bill. Again, Donley came thru.

We have been customers of Donley for years and have never been disappointed by the service or technicians. The company is very responsive and the work is excellent.

Everything was explained to my satisfaction and my questions were answered fully. The technician did exactly what we had discussed and system is functioning as it should. Repair time was very quick letting me get to my other projects at hand without delays. Technician actually showed up ahead of scheduled window time, but there was no inconvenience with that since I was waiting at home anyway.

The A/C unit on our home quit blowing cold air on a day it was 115 degrees. I asked friends for a referral for an HONEST and reliable A/C service company. A good friend recommended Donley and said he knew they would be fair. He was 100 percent right. I was not home when the technician arrived. My girlfriend was here by herself and I figured I was sure to get ripped off without me around. I was wrong. Donley was ethical, fair, honest and reliable. Thank you for your great work.

Our tech [redacted] was fantastic! He knew exactly what to look for, how to fix it, be quick about it, and do what needed to be done.

A couple of great things: 1). When I called this morning, the staff aff told me he would get here this afternoon between 2 PM and 5 PM. About 45 minutes later, I got a phone call stating that he would come by right away if I was home and available. When it's this hot in Phoenix during the summertime and especially with the humidity, it sure was nice to have a repair done early. 2). When [redacted] came into our home, before he took another step onto the carpet, he started to put on booties over his work shoes. We told him it wasn't necessary as we had to do some carpet cleaning anyways due to our problem that he was there for, but it was still wonderful to have that type of service and respect for our home.

Having never use their services before, I was not just pleased, but extremely surprised and would recommend their services, especially [redacted], to other customers including my friends.

I have used Donley for air conditioning and heating since 1982 and for plumbing since the late 1990's. They continue to be the most reliable and professional of any plumbers I have used and great on ac and heating.