Donley Service Center

Donley has stepped up their service a great deal. We have used them for the past 4 years with no complaints, but the work done by their tech [redacted] was well above any of the others that have come out...and it was due in part to the "little things" he did. He swept the floor where he made a mess, came prepared with his own ladders for tall ceilings, flushed all the lines, took pictures of the equipment in the attic to show me what was good/bad and what he did, replaced all the filters in the house, etc.
It was a service call that showed he was proud of his company and his work, and it was clear in the quality work he provided.
I'll expect the same thing from here on out :)

Always great service best in the valley

[redacted] did a very good at explaining our options concerning our air conditioning. He came on time and was pleasant and professional. Always a good experience with Donley.

I CALLED Donley Service Center for assistance

when my water heater malfunctioned. A short time later, the serviceman, [redacted], arrived.

He replaced my water heater and had us functioning

within two hours. He was courteous, informed and

most pleasant. We would welcome him back anytime.

Technician was very thorough and honest. I was convinced a sending unit for the blower motor needed replacement but Donley's technician said it was simply a loose wire due to unit vibration. I have used Donley for several years and I am always pleased with their work and honesty.

Very thorough and professional personnel. Reasonable rates.

We just bought a house, which came with several equipment items installed by Donely. After only one phone call, a technician was sent to my house that same day. [redacted] checked the equipment, gave me a lesson on how to operate them and told me what to expect from my equipment in the upcoming months/year. He even helped me light the water heater which was not initially a responsibility of Donely.

I was very impressed with the polite, professional and very helpful service I received on the phone by [redacted] and in person by [redacted]. I highly recommend Donely Services and look forward to maintaining a business relationship with them. Thank you, Donely Service Center, you have eliminated some stress from our move :)

[redacted] was superb today. He persevered to find the challenging trouble and I now have HEAT! Hooray!
And yes, I would recommend Donley -- matter of fact have already recommended Donley to my daughter and son-in-law.

Outstanding company and personnel. Very honest and transparent. On time. Excellent installation of our new A/C compressor. Techs took the time to explain what they were doing. Outstanding follow-up of the installation by a separate "Donley QA team", which went on the roof & checked the compressor installation a week later to ensure our satisfaction with Donley. I will definitely use Donley for all our A/C needs, including when I need to replace the other compressor on our house.

Best in the business.

No complaints; 5 stars out of 5.

Donley Service Center is a great company. We have used them for a number of years and have always been treated with professionalism and respect. Today the company installed a new heat pump for us. Tim and Rick were wonderful and made certain that we were satisfied in every way. Nothing but praise from our end.

Reuben was very kind and efficient. We thought he was an excellent tchnician and would be happy to have him work on our system again.

We are very pleased with the service Donley provided. The technician was thorough, and answered my questions about the units we have in a patient and instructive manner. Further, the technician arrived in a timely manner, was very pleasant, and extremely efficient.

Technician was right on time, I appreciate that. Technician put on booties when entering house. Technician was courteous, and explained things.

Service Tech [redacted] was very service-minded and went the extra mile by re-aligning a drain pipe to prevent potential future water damage to our home.

Donley is a first class company and it is demonstrated through the service and installation people they have on board. Those who represents the company is always a reflection of the management.

Repairman was thorough.

Excellent service rep and very fast response to our needs. A+

[redacted] did a good job; servicing our heating plus our Freon level, and checked the hot water heater.