Donley Service Center

Had repairman at my house in less than an hour

We've used Donley twice. First for water heater repair a few months back and then today for a faucet leak. They're professional, on time, and know what they're doing. I would recommend to other home owners.

Professional, timely, and quality customer service has been the distinctive and consistent attribute of the pros that have addressed our residential needs. No different today when I required immediate attention for plumbing needs.

I have always had very good service from Donley over the 20 years we've been using them

On a scale of 1 to 10 I would give the service I received today a 10 plus.

Knowledgeable, prompt and curteous. I trust them unlike some of the other companies in the Valley.

very fast service, very competent and polite technician, good explanation of options and fair pricing

Prompt, courteous and professional

Both the A/C tech & the plumber were on time, courteous & efficient.

The tech, [redacted] was most professional and helpful and very polite.

The Technician that performed the semi-annual inspection of my roof mounted HVAC system was courteous, efficient and well versed in his skills. Found it a faultless rendering of service this despite it being a stormy day.

We have been customers of Donely's for 28 years. I rarely had issues with the service. The only issue I have is with scheduling the appointment. We called for an appointment weeks ago and we could not get any thing more than a 1000 to 200. When you work for a living, you waste an entire day waiting. This is annoying.

[redacted] arrived 8:30 a.m., did his diagnosis and had my A/C running cool again, after 7-8 days with no cooling. He installed a motor that did the trick. Great job, great employee and very personable.

We have used Donley for years for our AC/Heating/heat pumps and also for our plumbing problems. They are on time, clean, courteous, and respectful for the activities going on around them. They give a quote for the repair/replacement and back it up. They are considerate that some things can be repaired at a price close to the replacement cost and take the time to explain the differences in order for the customer to make up his/her mind.

I had damage in two rooms due to broken pipes from the attic. Donley sent out 3 guys to remove the broken pipes and install all new pex pipes throughout the home. Their experience and knowledge gave me a sense of comfort knowing the job would be done correctly and the job was completed to two days. Going through something like this is emotional so I'm very glad I choose Donley to get the job done. I am now a life long customer.

I had a wonderful experience with the entire Donley team. I needed to replace my main line to the sewer and it was a particularly complicated job due to the layout of my yard. [redacted] with Donley did the estimate and during that process, he identified a very important thing that had been missed by the other plumbing company that had previously done an estimate. That saved me from a big problem later on. [redacted] and [redacted] are the ones who replaced the line and they were also excellent. They worked almost 11 hours in one day to get it done and they were still pleasant and cheerful at the end of it. They anticipated helpful things that I never even thought to request. Donley did the job for a fair price and vastly exceeded my expectations during every step of the process.

We just received air/heat service from [redacted] at Donley and are very pleased to report that the service provided by [redacted] has always been excellent. [redacted] is very professional and knowledgeable. We are extremely satisfied with Donley and especially with [redacted], whom we specifically request each time because of his outstanding performance! Kudos to [redacted] and Donley

I called for a plumber around 4 o'clock on a Saturday afternoon He was there by 6:30. Within 30 minutes my drain was open and there was no mess for me to clean up. The plumber was very neat in appearance, careful with his plumbing equipment and quite personable. I would highly recommend Donley Service Center.

Donley's service is unparalleled to any other in the Phoenix metro area. We request [redacted] as our service technician every time as he does excellent work. He is respectful, hardworking and honest. When he tells me there is a problem, I trust him and his opinion. His diagnostic skills are excellent.

Kudos to [redacted], an excellent service representative, who always remembers me! She arranges the schedule to work around my busy schedule.

As always very professional. [redacted] is always a pleasure to see. Honest, sincere and profesional is the best way to describe Donley's Service. A 10 plus in my book.