Bricasti Design LTD

Complaint: [redacted] I am rejecting this response because: Three weeks ago FB lock [redacted] my accountI fil [redacted] the complaint about that and account was releas [redacted] when I send exactly the same picture of my ID, which now is not acceptableSincerely, [redacted]

Hi [redacted] We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted] Thanks, **The Facebook Team

Here is the link [redacted] TThe phone number linked to the account is [redacted] Complaint: [redacted] I am rejecting this response because: link is provided Sincerely, [redacted]

Hi,Thanks for reaching out to Facebook through the Revdex.com.We sent you an email through our secure support channel to follow up about this problemPlease respond with the information requested, and we'll do our best to help.Thanks, ***The Facebook Team

Hi Joseph, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report or solve this kind of issue: [redacted] Thanks, [redacted] The Facebook Team

Complaint: [redacted] Hey guys thanks for the link, I have tried that process and still only end up as an admin not owner so therefore am still removeable as admin from any of my admin team or anyone who would be trying to sabotage the page It would make an enormous difference to have it so I'm unable to be removed as the page owner by any admins Thank you very much Sincerely, [redacted] ***

I am not sure why my personal page is relevantThe issue regards a business page and I am not comfortable with connecting personal information for Facebook to retaliate in the futureI am not particularly inclined to trust a business that condones the practices I am reporting not to partake in other problematic procedures with my personal informationWhile I am aware that my contact information and name are listed on the complaint (I assume), I want to expressly state that my personal participation with the company (Facebook) is not in question and should not need to be included in the complaint file A direct link to Facebook pages you refer to in your complaint: [redacted]

Complaint: [redacted] I am rejecting this response because: No action was taken regarding the facebook account [redacted] with inappropriate sexual content that is not adequate for a facebook profile.Facebook finds that the content is acceptable and is part of the policies they support Sincerely, [redacted]

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I believe my content was removed in error [redacted] Thanks, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because: my account is still disabled and I have not been told whyMy Facebook username is [redacted] Sincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me in the sense that my account has been reactivated, which was my primary concernHowever, I am still unsatisfied with the lack of availability of any customer service staff for Facebook through which to report problems or grievancesMy friends whose accounts were disabled at the same time as mine were all notified that they were ineligible for accounts but no explanation was provided to them and they have no way to reach out to Facebook to resolve this issue since there is no contact information for an actual human being representing the companyAll email correspondence from Facebook is automated, which does not allow for a meaningful responseThis is, in my opinion, a great oversight on Facebook's part; a company that large should be able to afford a support staff for its usersSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This does not help me retreive my account back.Sincerely, [redacted]

Hi [redacted] ,T [redacted] you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - My Facebook account has been hacked: [redacted] I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted] - How do I deactivate my account?: [redacted] ,***The Facebook Team

Complaint: [redacted] I am rejecting this response because: Why am I rejecting this response? And why am I boiling? My initial complaint stated EVERYTHING yet [redacted] asks for “please respond with as much detail as possible, including links (URLs) to the profiles, Pages”, my Consumer Information has my REAL name [redacted] ***, my telephone number [redacted] ***, my email [redacted] , yet you ask me for more details, I assume you don't have the skills to use a search tool, or I'm simply talking to someone who really has no access to any tools, nor the ability to solve this matter Even so, I've given you ALSO the link to my profile, yet you ask again for more details, what more details do you want than my name, my telephone, my email, my profile url, the issue described in detail? The fact is, no matter what I say, you will always respond with a generic answer, because you don't have the facility to do anything else, and I'm sick of it, this must be illegal, and I'm thinking of creating a go fund me page to take Facebook to court for wasting my time over and over againBecause over the years I've had complaints I always get the generic response “please provide more info”, “please have a look at these links”, I think there will be [redacted] if not hundreds of [redacted] of people with the same issue, and I got the feeling they have enough of your business practiseTaking money and not spending any on customer service For your information, because I assume clicking back and looking at the previous messages is not within your skillset, here is the ISSUE DESCRIBED IN DETAILIF IT AIN'T CLEAR, YOU CAN PICK UP THE PHONE AND CALL ME I will summarize my complaint in dot points - customer since - spend several [redacted] of dollars on advertising to build a profile, brand, community plus business with facebook - on July my access to facebook has been removed - access to my SMS AND FB Messenger was taken away (how can this be legal? access to SMS on my phone taken away!) - access to contact with clients via FB Messenger taken away - I receive an email from fb with the link "Get back on Facebook" I follow the steps - the steps FORCE me to change my name, as they say that [redacted] is not my real name - there is no other way to contact the Facebook, there was no other way to proceed other than changing my name to something it is not - I'm now called something other than my REAL name, this was forced on me, I could not even choose something more acceptable like " [redacted] ***", I tried all combinations - this name change is affecting my profile, the groups I worked hard to become part of, the money I spend on my profile - A profile is part of a business, even though it's personal, it's part of the business, and that becomes clear as I also had not further access to manage my Business pages, my groups, all which I invested a lot of money in - there is no telling how many people have unfriended me since they no longer recognize my profile, this is unacceptable - what makes this incredibly infuriating is the fact I have previously submitted my id to facebook, is once not enough? I have paid them through my credit card which is assigned to my REAL name [redacted] ***, I have paid them through [redacted] which is assigned to my real name [redacted] - this whole matter has caused me incredible duress How can it be legal for a business not to be EASILY contactable? I've run a poll on FB and 99% of the people do not know how to contact FBIf you go to HELP on facebook and type "Contact facebook" there is no option to do so, as advanced as fb is, this should be the first thing that pops up, how to call facebook, how to speak to a real person, it's illegal not to have this Just in case the above is not clear to you, here is the summary My real official birth name is [redacted] ***, I have submitted my ID to you more than months before this issue, I have re-submitted the ID, you have accepted [redacted] of dollars through my credit card and [redacted] account which has my real name [redacted] on it, yet you have forced me to CHANCE my name to something it is notI'm asking for [redacted] , $ [redacted] a day for each since the the name change was forced till the day my name has been restoredI'm asking for a public apology So far we're days in, $***, keep stretchingYou would think that if you had access to some kind of system to solve matters you would have just gone in, verified everything, restored my name within a heartbeat, right? Fact is, you have access to nothing, you just there to read complaints and point people to links that do nothingJust in case you don't know what I mean; I ALREADY SUBMITTED MY ID TWO TIMES FOR YOU, MY ID HAS ALREADY BEEN VERIFIED EIGHT MONTHS AGO!!! I'm asking to be put in touch with someone higher up in the complaints department, I do not want to speak to [redacted] or ***, and why am I talking to two different people anyway?

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted] Thanks, The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have already tried all of those options before submitting this complaintPlease delete this pageSincerely, [redacted] ***

Hi, Thank you for your continued patience while we help you resolve this matterIf you have two Facebook Pages for the same thing, you may be able to merge them if:You're an admin of both PagesYour Pages have similar names and represent the same thingYour Pages have the same address, if they have physical locationsThen, to merge your Pages:Go to "facebook.com/pages/merge [redacted] )"Select Pages you want to merge and click "Continue"Select the Page you want to keep and click "Keep Page"Click "Request Merge" Further, if you would like to convert your profile to a page, you may learn how to do this by following the steps in this Help Center article: [redacted] Additionally, if your phone number is attatched to an account that is not yours, you may visit this help center link to find potential resolutions for this issue: [redacted] Thanks again for coming to us with your questions, if you need anything else, feel free to let me know - I am here to help Sincerely, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because: already I sent report to the business in the same day but they didn't do it any thing,I lost my business and my family and my friends The business(Facebook) resposible for what is happened to me and also I am very frustration and my health is down And now after all that happened to me the business request for helpThey didn't do it any action from the first time Still now my case with Revdex.com and I am not annouce my case to social media due to respect Revdex.com service.I lost my family ,my friends, my kids and my money and my health Sincerely, [redacted]

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.Other:- I need to report an unauthorized charge or request a refund: https://www.facebook.com/help/contact/830921593618796Sincerely,***The Facebook Team