Amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding price difference of your order # [redacted] Upon checking, I see that the CSM has adjusted price difference by amount of $from $to $on October 6, 2015.A detailed summary of your adjusted order, can be found here:https://www.amazon.com/gp/css/summary/edit.html?orderID= [redacted] I hope this information helps.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello [redacted] ,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry you did not receive the items although tracking shows delivered, I understand you are upset[redacted] , I've checked your correspondence with our Customer service and will ensure to pass any training opportunities to themI see that we've issued a full refund of $to the same payment card that was used to place the order.We will not be able to re ship the items because one of the items "Hour White Jasmine Scented Votive Candles Set of Made in USA" is labelled as Fulfilled By Amazon, as the Merchant's inventory changes constantly, where as the other three items can be replaced, but as we issued a refund, we will not be able to replace them.In this situation, I'm attaching the links to re purchase them on our website, please go ahead and re order the items:http://www.amazon.com/dp/B00KEUOSGShttp://www.amazon.com/dp/B01B1JYZAYhttp...⇄ feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Mahesh.VAmazon.comhttp://www.amazon.com

Hello [redacted] ,I'm Raghavender from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the delay in getting back to you about this.I reviewed your account and see that your Mechanical Turk account has been approvedWe also sent you an email on March 31, at 6:PM (PDT) to complete the registration process.I hope this helpsWe're excited to have you join the Amazon Mechanical Turk Worker Community!Regards,Raghavender S.Amazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because: Again, I have cancelled these items before they were packed and shippedI would like a full refund no exceptionsProof of cancelled items have been provided in the attachmentI will not pay for items I have cancelled in timePlease refund my money asapno exceptionsWill never buy again from AmazonWorst experience ever!Sincerely, [redacted]

Greetings from Amazon.com This is in response to Complaint ID: [redacted] As per the Business Solutions Agreement the seller will need a Valid Credit Card on file in order to receive sales proceeds: "Service Fee Payments; Receipt of Sales Proceeds Fee details are described in the applicable Service Terms and Program PoliciesYou are responsible for all of your expenses in connection with this AgreementTo use a Service, you must provide us with valid credit card information from a credit card or credit cards acceptable by Amazon ("Your Credit Card") as well as valid bank account information for a bank account or bank accounts acceptable by Amazon (conditions for acceptance may be modified or discontinued by us at any time without notice) ("Your Bank Account")You will use only a name you are authorized to use in connection with a Service and will update all of the information you provide to us in connection with the Services as necessary to ensure that it at all times remains accurate, complete, and validYou authorize us (and will provide us documentation evidencing your authorization upon our request) to verify your information (including any updated information), to obtain credit reports about you from time to time, to obtain credit authorizations from the issuer of Your Credit Card, and to charge Your Credit Card or debit Your Bank Account for any sums payable by you to us (in reimbursement or otherwise)All payments to you will be remitted to Your Bank Account through a banking network or by other means specified by us." Additionally, in order to have a physical check sent to the seller instead of through their account, their selling account would first need to be terminatedPart of the requirement to terminating your Amazon Selling account is to have a Valid CC on fileThat is fine if the seller would like to terminate their account but they will need to first provide a Valid Credit Card in order to receive payment and close the selling account Thank you

Hello,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about problem you had with latest version of Amazon music app.Please do understand that once you've updated the music app to the latest version, there won't be an option to re-access older version, once you've updated latest version.I've forwarded your feedback along to the team involved in the future improvements.You've given us invaluable and constructive feedback, and I especially appreciate all the time you took to help us understand exactly what went wrong.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello [redacted] ,I'm Vijay Kumar from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I completely understand your concern about the cancellation of your recent order # [redacted] .I've checked and see the Smartphone was listed with an incorrect price on our website for a short time; this error has since been correctedOur sellers work very hard to accurately list their products, but on rare occasion a pricing error may occurI'm sorry for any disappointment this causes.I've looked into the status of order and have confirmed that it was canceled and fully refunded by the seller, AromeoYour refund was created on January 19, in the amount of $and appears to be processing normallyIf you have further concerns about the cancellation of this order, we ask that you contact Aromeodirectly at [redacted] =Only the seller can answer questions about their products and order fulfillment.I see the item is currently available from other third party sellers on our websiteUnfortunately, we won't be able to honor the same price if you place a new order from a different sellerI hope you'll understand our limitations in this regard.While an occasional error is bound to happen, we do require sellers to keep these to a minimumIf we find that a seller's listing issues become problematic, we will take appropriate action.Please feel free to contact us directly by replying to [email protected] if we can be of further assistanceRegards,Vijay K.Amazon.comhttp://www.amazon.com================================

Hello [redacted] ,I'm Kavitha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand you'd like to get refund for the return shipping cost for the return "NFL Chicago Bears Leather Office Chair".In this case, we suggest you to attach the image of the return shipping receipt which will help us to provide assistance in this issuePlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Kavitha SAmazon.com http://www.amazon.com

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to know about the issue you had with the dispute you filed with your bank which resulted in cancellation of your prime membership.I've reached out to our payments team and reconfirmed that your card issuer withdrew the payment made to AmazonWe'd be happy to help you in subscribing Prime if you can resolve this issue with the bank who haven't posted the funds back to Amazon.com.In this case, to speed up the process, I've issued a refund of $to one of your alternative card so that it can help you sign up for PrimeYou can see this funds in your card with in 3-business days.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Best Regards,Bhaskar A.Amazon.comhttp://www.amazon.com

Hello ***,I'm Srikanth from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to learn about the disappointing experience you've had when you contacted our customer service and I appreciate you taking time in bringing this to our attention.I understand that you wanted $to be charged from your prepaid gift card and the remaining amount from your gift card balance whereas you were charged from your gift card balance.While I see that one of our customer service agents has issued a full refund of $on December 19, 2016, I've made sure the appropriate supervisory personnel are aware of your experience to make sure we provide proper training for the future, as this is not at all the level of service we aim to provide our customers.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Srikanth.GAmazon.comhttp://www.amazon.com

Hello ***,I'm Uday from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.We have restored your access to this accountYou can now sign in and place orders.For your security, we canceled the following order when we could not confirm your information:-- Order Number: [redacted] -- Items in Order: BabyWe are sorry for any inconvenience this has causedIf you would like to receive the items in this order, please feel free to place a new order.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Uday T [redacted] *Amazon.comhttp://www.amazon.com

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm so sorry to hear about incorrect refund that has been processed for your order# [redacted] Please do understand that as our CS team issued remaining refund separately, our system will detect it as a goodwill amount.As mentioned earlier, we can only able to make any changes on refund before it gets completedSince refund was completed from our end we won't be able to take any action on this note.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because: My account has been closed, and so I do not require any other action from the business, however I want to clarify that I did not sign up for a student trial Prime membership in I did previously have a student membership (full, not trial) but I had cancelled that years agoPurna also did not address why I was signed up this last December without my permissionI wish it to be abundantly clear that neither time did I sign up for Prime (trial or otherwise) nor did I approve the credit card charge Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:This complaint was not for just $that was the amount you charged to have the items picked up from UPS of which did not the main complaint is the refund for $PLEASE LOOK AT MY ACCOUNT read the NOTES the amount of times I have called regarding this issuePLEASE NOTE this is not about $but the total for the items that were returned and you have already received I think this is ridiculous that I have to spend so much time on receiving my money back when I returned the items the following day after receiving them and have to go through all this trouble to get my refundThen you guys response and never directly about the refund of as if you trying to avoid resolving the issue at hand The refund for order# [redacted] that should have been processed on the following dates:Refund Total $242.68Transactions Refund: Processing February 6, - $for Baby Trend Sit N Stand Ultra Stroller, Millennium,Refund:Processing February 6, - $for Baby Trend Flex-Loc Infant Car Seat, Carbon,Refund:Processing February 7, - $for Ingenuity ConvertMe Ridgedale Swing-2-SeatThis transaction is on invoice [redacted] Sincerely, [redacted]

Hello,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've checked and confirmed from our records that we did warn you about placing orders through sellers after an incorrect information was provided by one of the agentAll the transactions should go through amazon.com platform.All Amazon Marketplace and most Amazon Merchant orders should be placed on our website (using our Shopping Cart or 1-Click ordering) and paid through Amazon; to circumvent this system is a serious violation of our terms of use.We strongly discourage submitting payment for this item directly to the sellerFor the protection and convenience of our customers, Amazon.com stands behind seller transactions made on our website by offering customers the A-to-z GuaranteeHowever, payments made through other means, such as wire transfers, are not covered by this Guarantee.Since your order was not placed with Amazon.com, we have no record of your transaction with this sellerAll valid Amazon Merchant and Marketplace orders must be placed via the Shopping Cart or 1-Click ordering and must be paid for through AmazonPayments made through other means, such as wire transfers, are not covered by our A-to-z Guarantee, which covers seller transactions made on our website.Because your order was not paid for through Amazon, you are ineligible for coverage under the A-to-z Guarantee and we are unable to issue a refund to youInformation about our A-to-z Guarantee is available here:http://www.amazon.com/help/a-to-z-guaranteeE-mail forgeries are regrettably common on the Internet at this time; some signs that an e-mail appearing to be from Amazon.com is actually a forgery include poor grammar or typographical errors, and a suspect return addressIf the "from" line of the e-mail looks like "[email protected]" or "[email protected]," or contains the name of another internet service provider, you can be sure it's a fraudulent e-mail.As it appears you've been the victim of fraud, you may want to contact your local postal inspector or visit one of the following organizations:Federal Trade Commission Bureau of Consumer Protectionhttp://www.ftc.gov/ftc/complaint.htmU.SPostal Inspection Servicehttps://postalinspectors.uspis.gov/You may also want to visit our Help pages to learn more about making sure your online transactions are safe and secure:https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-2?...⇄ realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Madhavilatha A.Amazon.comhttp://www.amazon.com

Complaint: [redacted] I am rejecting this response because:These people are obviously lying and contradicting themselvesIn their first response, they said "I may have been selling counterfeit items" because there is no proof about that except "a person claiming" that I was selling fake itemsI have a perfect feedback and none of my customers have ever complained about receiving a fake itemFurthermore, there is no email communication between me and any costumer regarding the selling of fake itemsTherefore, if instead of assuming by default that I was selling counterfeit books, they had taken a look at my feedback and my communication with my customers, they would have concluded a long time ago that I was being falsely and blatantly accusedHowever, it's easier to assume that the claim is true and freeze my funds, make money due to interest rate, and then get to keep itPlease refund me my moneyYou are engaging in an illegal activity by holding my funds for more than days as per our agreement Sincerely, [redacted]

Revdex.com: Complaint # [redacted] has been resolvedThank you for your help [redacted]

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I certainly understand your concern regarding refund for delay item " Dream On Me, in Full Size Crib and Changing Table Combo, Espresso " from your order# [redacted] .I've verified that your order for this item has been canceled due to supplier delayI see that the card used on your order was processed as a PIN-less debit transactionThis posts to your account when your item is being prepared for shipment.Since the item was canceled, a refund was automatically issuedYou'll see the refund on your PIN-less debit card after business daysI'm sorry for any inconvenience this may cause.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this messageI’ve reviewed your email and I'm very sorry to learn about the closure of your Amazon.com accountWhile I understand that you've already reached out to our Customer Services, please be assured that I'm collaborating with our Account Specialists team to work on a resolutionI'll be personally following up on this and we'll get back to you with an update within 3-business daysThanks for giving me time to find a solution Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diana E.Amazon.comhttp://www.amazon.com

Amazon has credited the remaining $to the registry At the moment there is only the $charge on my credit card