First Data *** merchant services did NOT make our company deposit in the agreed hr time-period I'm handcuffed as a business due to their CONFUSING and horrid customer service This affects a LOT more that I'm not willing to share with the world - but essentially it's a breach of contract There was no effort by/from upper management to get the money into our account by business close - they indicated that the best case would be Monday before the money would appear - and it's now Friday
Product_Or_Service: ***
Account_Number: ***
My job deposits our check through a money network cardI was paid on this past Friday but my check was $less than what my job depositedThere's no holds or anything, my money is just missingI've tried calling the business since Friday, but it keeps saying due technical difficulties, they're not able to answer the phoneSo then I look online to see if anone else is having this same problem, of course they are..people are outraged, and the fact that the business won't even answer the phone about MY money angers me
I only gave a star because I was required to give something!!! I received my system through a recommendation from another personI was told by the poc that it was a free service and that their fees were better then PayPalLies lies lies They've been charging my account monthly for outrageous fees that I wasn't even aware ofI've called and canceled service THREE times and each following month I get charged I've finally called my bank to stop paymentClover and first data have HORRIBLE customer service and give me the run around very time I've calledI don't understand how they have an A+ rating with Revdex.com when 93% of the reviews are negativeHORRIBLE fraudulent company DON'T USE THEM!!!!
They recorded my loan origin date as "1969" (I wasn't even born yet) and now it's affecting my creditNo one will fix it
I tried on multiple occasions to contact someone in regards to this No one will help me and this information is not accurateMy credit was damaged because the loan looks fraudulent
I signed a lease with this company to lease their Point Of Sale System for a duration of months beginning 11-01-I have a copy of my signed lease that I sent to themThis signed lease was illegally changed AFTER I signed the document to monthsMy term was written in as the document stated NOT to sign lease unless months was filled in and it was filled in as a month lease that was agreed ion by Bank of America.After the fact someone scratched out the months and changed it to monthsI have contacted this company numerous times and keep getting the run around ,
Product_Or_Service: POS Retail System lease
Account_Number: XXXXXXXXXXXX
DO NOT USE THIS COMPANY! Before signing an agreement with First Data we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contact First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money" on your credit card transactions make sure they ARE NOT from First Data
I got stock with this company thru Touch Suite I used the Machine to make only two transactions and they want me to pay $every month Even thought I do not use that machine any more They want to still your money They do not want to brake the agreement that I did not see since they did not give me a hard copy They do everything really fishy for you to sign and they do not want to do anything with you to be happy Get away from this company and TouchSuite They are a rip off company and First Data Merchant Services has Alternate Business Names Look on the Revdex.com before any Work They Tell you to call1-800-326-and they do nothing for you
This company is horrible! Stay away! They are impossible to get on the phoneThey lie about some of the chargesThe worst company ever to deal with, they scam everything there is
Misleading early termination fees & lack of support for customers to file a complaint within the company
Merchant accnt# XXXXXXXXXXXXI have complaints 1) I was mislead by one of the sales rep in January (approx Jan 16-17th)I called to verify how much my termination fee was so I could switch to a more economical processing companyI knew it was $but I wanted to double checkThe sales rep (and I did not get her name) looked up my account and she told me it would be pro rated for the remaining months I had left on the leaseThat it would be approx $I hung up feeling relieved as my business was really struggling & I made the decision to switch companies so I could save $a month Due to unforeseen circumstances, I was not able to call to cancel until weeks agoWhen I called, I was told that it was going to be $& that there was no way out of it because I signed a contractOf course, I protested saying that I talked to someone else previously and was told dif
Fraudulent charge on my account without my notification or consent
Business has been charged by I-Payment approximately dollars for months without prior authorization or notification
I spoke to company and they do not have any details to verify my consent for services they claim I have signed up for
This is a fraudulent charge
I was tricked into signing a mo lease for credit card processingI received a cold call & they were smooth, as I normally do not even take these calls I listed & agreed to fill out an "application"It was such a cut & dried plan, easy to understandI did question the line that said "Non-cancelable mo lease" though I was assured twice, which is how many times I went back to question it, that the lease was to protect my rate from any changes for that periodSo ultimately it was there to protect me; however, if I wanted out of the program it would cost me only $at any time, for any reason, and I could walk away free & clearI was given the salesman name, direct line, direct e-mail, which he answered once & then fell off the face of the earthThey had conned me into a lease for months, or $The website for processing payments didn't even have contact info & it looked really unprofessionalI never did process with themI was told that even thought I was lied to
A sales repfor First data, *** *** promised better benefits and no commitment exept he lied and now we cant get out of a supposed contract
My mother and I where contacted by *** *** as he walked into our salonHe came in offering a better credit card processor that had no commitmentsHe also stated that this plan would save us moneyAnd neither of his claims where trueHe also said that it was a month to month plan and we could cancel at any timeWe were conned into believing him and now we are stuck
Before signing an agreement with First Data I was promised they would save me $hundred a month with NO HIDDEN FEES
I was worried about the fees for leaving the current Credit Card company that I was using and was assured that First Data would pay any and all fees for that as wellAfter I told the company that they had not kept their end of the agreement that I wanted to cancel my account I was not told about an early cancellation fee of $ They have continued to take money out of my accountI called about that told they had not received the cancelation letter Refaxed and money still being taking out of my account
This is the worst company I have ever had the misfortune to deal withIf you value your business, money, time and sanity you will go to literally ANY OTHER BUSINESS out there
First Data is holding our company funds for the past months and will not release it for another days with no justification & breach of contract
Merchant#:***
First Data is holding approximately $54,of our money due to a cardholder dispute for a portion of this amountWhen I call to find out why this is, after getting transferred many times and hours on the phone, I got a hold of *** at *** and she made the decision that our account is a security risk and decided to hold this amount with following any procedures or our signed contractShe would refer to me to her supervisor, however when I call that extension, the voicemail says he is out of town for the next monthKnowing this information, she would not refer me to anyone else nor give me any explanation
I call different supervisors in different departments but everyone refers me back to this single individualNo one else in this company can handle our file other than ***!
Our money i
It's been over days and I haven't received my card and they want let me get my money .They sent me some checks that now they say I can't use because now their saying they sent the wrong checjs.Ecerytime I call they ask me do I want to cancel the card that's on the way and oder another one.I bills are pasted due and some are canceled because of thisI just need my money so I can pay my billsPlus they need to pay me back for my late fees and reconnect fee.Product_Or_Service: Money network
*** Credit Card rep Darren D*** made promises of lower rates and getting a POS for the bar restaurant that was better then my current Micros systemThe equipment sent is for retail not bar and table serviceI have not removed it from the packaging and have been trying to reach the agent and the company to cancel the contract, lease, and return the equipmentI have witnesses to the promises made and broken including closing the existing credit card account with Capital Bankcard and *** paying the termination feeI've also contacted the POS equipment provider and discovered that NCR equipment was ordered on their website by the *** agent using my information, and then creating a First Data lease for three times the value of the equipment that was never set up and installedI was told by NCR the point of contact for *** was Damien S***- XXX-XXX-XXXXThis individual will not take call to arrange for them to cancel the lease and credit card contract not activat
First Data Merchant Services refuses to cancel my account despite many requests and continues to charge amounts without disclosing causes of charge
Our merchant account number is***
We first signed up for First Data Merchant Services on July 16, The sales representative was *** from Mega Card Solutions, IncOne year later (in July 2016), we requested to cancel our account due to the fact that we were rarely using the service and that communications errors were experienced 100% of the time we used the serviceAt that time, the sales representative we spoke to acknowledged and agreed to completely cancel our account without any charge or feeOur account was never cancelledWe were charged monthly fees regardless
Since then, the sales representative and all associates of Mega Card Solutions, Incbegan to willfully avoid our phone callsThe sales representatives did not pick up our phone calls nor respond to any form of correspondenceWhen we would
Please do not enter into an agreement with this companyThey will lie to you and promise everything from 0% charge in debit card use to website integrationThe moment we signed we could no longer access help for any reasonA simple phone call for assistance takes all day and problems are never resolved
My card was illegally used in GeorgiaI contacted the company to dispute the $charge on my cardI was told I had days to email in information regarding the dispute or I would not receive it backI misplaced the email and called back the next day and spoke with a different rep who provided me with a completely different email to useI emailed my information that same day and received my credit about business days laterAlmost a month later the company takes the credit backI call them and I am told I did not request a new card so my claim was rejected
No one explained to me I needed to call them back to order a new cardNo one mentioned I had to get a new card for claim to be processedI called and spoke with different representatives and no one bothered to mention this to me and now I have to wait another days to receive my fundsI could not pay my phone bill and have now received a late fee because I did not have my money at the time of my automatic payment
First Data *** merchant services did NOT make our company deposit in the agreed hr time-period I'm handcuffed as a business due to their CONFUSING and horrid customer service This affects a LOT more that I'm not willing to share with the world - but essentially it's a breach of contract There was no effort by/from upper management to get the money into our account by business close - they indicated that the best case would be Monday before the money would appear - and it's now Friday
Product_Or_Service: ***
Account_Number: ***
My job deposits our check through a money network cardI was paid on this past Friday but my check was $less than what my job depositedThere's no holds or anything, my money is just missingI've tried calling the business since Friday, but it keeps saying due technical difficulties, they're not able to answer the phoneSo then I look online to see if anone else is having this same problem, of course they are..people are outraged, and the fact that the business won't even answer the phone about MY money angers me
I only gave a star because I was required to give something!!! I received my system through a recommendation from another personI was told by the poc that it was a free service and that their fees were better then PayPalLies lies lies They've been charging my account monthly for outrageous fees that I wasn't even aware ofI've called and canceled service THREE times and each following month I get charged I've finally called my bank to stop paymentClover and first data have HORRIBLE customer service and give me the run around very time I've calledI don't understand how they have an A+ rating with Revdex.com when 93% of the reviews are negativeHORRIBLE fraudulent company DON'T USE THEM!!!!
They recorded my loan origin date as "1969" (I wasn't even born yet) and now it's affecting my creditNo one will fix it
I tried on multiple occasions to contact someone in regards to this No one will help me and this information is not accurateMy credit was damaged because the loan looks fraudulent
I signed a lease with this company to lease their Point Of Sale System for a duration of months beginning 11-01-I have a copy of my signed lease that I sent to themThis signed lease was illegally changed AFTER I signed the document to monthsMy term was written in as the document stated NOT to sign lease unless months was filled in and it was filled in as a month lease that was agreed ion by Bank of America.After the fact someone scratched out the months and changed it to monthsI have contacted this company numerous times and keep getting the run around ,
Product_Or_Service: POS Retail System lease
Account_Number: XXXXXXXXXXXX
DO NOT USE THIS COMPANY! Before signing an agreement with First Data we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contact First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money" on your credit card transactions make sure they ARE NOT from First Data
I got stock with this company thru Touch Suite I used the Machine to make only two transactions and they want me to pay $every month Even thought I do not use that machine any more They want to still your money They do not want to brake the agreement that I did not see since they did not give me a hard copy They do everything really fishy for you to sign and they do not want to do anything with you to be happy Get away from this company and TouchSuite They are a rip off company and First Data Merchant Services has Alternate Business Names Look on the Revdex.com before any Work They Tell you to call1-800-326-and they do nothing for you
This company is horrible! Stay away! They are impossible to get on the phoneThey lie about some of the chargesThe worst company ever to deal with, they scam everything there is
Misleading early termination fees & lack of support for customers to file a complaint within the company
Merchant accnt# XXXXXXXXXXXXI have complaints 1) I was mislead by one of the sales rep in January (approx Jan 16-17th)I called to verify how much my termination fee was so I could switch to a more economical processing companyI knew it was $but I wanted to double checkThe sales rep (and I did not get her name) looked up my account and she told me it would be pro rated for the remaining months I had left on the leaseThat it would be approx $I hung up feeling relieved as my business was really struggling & I made the decision to switch companies so I could save $a month Due to unforeseen circumstances, I was not able to call to cancel until weeks agoWhen I called, I was told that it was going to be $& that there was no way out of it because I signed a contractOf course, I protested saying that I talked to someone else previously and was told dif
Fraudulent charge on my account without my notification or consent
Business has been charged by I-Payment approximately dollars for months without prior authorization or notification
I spoke to company and they do not have any details to verify my consent for services they claim I have signed up for
This is a fraudulent charge
I was tricked into signing a mo lease for credit card processingI received a cold call & they were smooth, as I normally do not even take these calls I listed & agreed to fill out an "application"It was such a cut & dried plan, easy to understandI did question the line that said "Non-cancelable mo lease" though I was assured twice, which is how many times I went back to question it, that the lease was to protect my rate from any changes for that periodSo ultimately it was there to protect me; however, if I wanted out of the program it would cost me only $at any time, for any reason, and I could walk away free & clearI was given the salesman name, direct line, direct e-mail, which he answered once & then fell off the face of the earthThey had conned me into a lease for months, or $The website for processing payments didn't even have contact info & it looked really unprofessionalI never did process with themI was told that even thought I was lied to
A sales repfor First data, *** *** promised better benefits and no commitment exept he lied and now we cant get out of a supposed contract
My mother and I where contacted by *** *** as he walked into our salonHe came in offering a better credit card processor that had no commitmentsHe also stated that this plan would save us moneyAnd neither of his claims where trueHe also said that it was a month to month plan and we could cancel at any timeWe were conned into believing him and now we are stuck
Before signing an agreement with First Data I was promised they would save me $hundred a month with NO HIDDEN FEES
I was worried about the fees for leaving the current Credit Card company that I was using and was assured that First Data would pay any and all fees for that as wellAfter I told the company that they had not kept their end of the agreement that I wanted to cancel my account I was not told about an early cancellation fee of $ They have continued to take money out of my accountI called about that told they had not received the cancelation letter Refaxed and money still being taking out of my account
This is the worst company I have ever had the misfortune to deal withIf you value your business, money, time and sanity you will go to literally ANY OTHER BUSINESS out there
First Data is holding our company funds for the past months and will not release it for another days with no justification & breach of contract
Merchant#:***
First Data is holding approximately $54,of our money due to a cardholder dispute for a portion of this amountWhen I call to find out why this is, after getting transferred many times and hours on the phone, I got a hold of *** at *** and she made the decision that our account is a security risk and decided to hold this amount with following any procedures or our signed contractShe would refer to me to her supervisor, however when I call that extension, the voicemail says he is out of town for the next monthKnowing this information, she would not refer me to anyone else nor give me any explanation
I call different supervisors in different departments but everyone refers me back to this single individualNo one else in this company can handle our file other than ***!
Our money i
It's been over days and I haven't received my card and they want let me get my money .They sent me some checks that now they say I can't use because now their saying they sent the wrong checjs.Ecerytime I call they ask me do I want to cancel the card that's on the way and oder another one.I bills are pasted due and some are canceled because of thisI just need my money so I can pay my billsPlus they need to pay me back for my late fees and reconnect fee.Product_Or_Service: Money network
*** Credit Card rep Darren D*** made promises of lower rates and getting a POS for the bar restaurant that was better then my current Micros systemThe equipment sent is for retail not bar and table serviceI have not removed it from the packaging and have been trying to reach the agent and the company to cancel the contract, lease, and return the equipmentI have witnesses to the promises made and broken including closing the existing credit card account with Capital Bankcard and *** paying the termination feeI've also contacted the POS equipment provider and discovered that NCR equipment was ordered on their website by the *** agent using my information, and then creating a First Data lease for three times the value of the equipment that was never set up and installedI was told by NCR the point of contact for *** was Damien S***- XXX-XXX-XXXXThis individual will not take call to arrange for them to cancel the lease and credit card contract not activat
First Data Merchant Services refuses to cancel my account despite many requests and continues to charge amounts without disclosing causes of charge
Our merchant account number is***
We first signed up for First Data Merchant Services on July 16, The sales representative was *** from Mega Card Solutions, IncOne year later (in July 2016), we requested to cancel our account due to the fact that we were rarely using the service and that communications errors were experienced 100% of the time we used the serviceAt that time, the sales representative we spoke to acknowledged and agreed to completely cancel our account without any charge or feeOur account was never cancelledWe were charged monthly fees regardless
Since then, the sales representative and all associates of Mega Card Solutions, Incbegan to willfully avoid our phone callsThe sales representatives did not pick up our phone calls nor respond to any form of correspondenceWhen we would
Please do not enter into an agreement with this companyThey will lie to you and promise everything from 0% charge in debit card use to website integrationThe moment we signed we could no longer access help for any reasonA simple phone call for assistance takes all day and problems are never resolved
My card was illegally used in GeorgiaI contacted the company to dispute the $charge on my cardI was told I had days to email in information regarding the dispute or I would not receive it backI misplaced the email and called back the next day and spoke with a different rep who provided me with a completely different email to useI emailed my information that same day and received my credit about business days laterAlmost a month later the company takes the credit backI call them and I am told I did not request a new card so my claim was rejected
No one explained to me I needed to call them back to order a new cardNo one mentioned I had to get a new card for claim to be processedI called and spoke with different representatives and no one bothered to mention this to me and now I have to wait another days to receive my fundsI could not pay my phone bill and have now received a late fee because I did not have my money at the time of my automatic payment