I do see that we received emails from Ms [redacted] on February 29th, requesting for removal of her informationIn each of the three emails, Ms [redacted] provided us with a URL for another website that we are not affiliated with (www.yellowpages.com/ [redacted] We are unable to assist with the removal from Yellow Pages
I do see that we have reached all emails from Mr [redacted] requesting to have his information removedWe answer all emails in the order they are received and as stated in our Auto-Reply, we generally respond in business daysPer your request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage you to visit our website periodically
I am sorry that Ms [redacted] is not happy with our answer, but unfortunately we are not able to edit listings on the siteAt this time we do not have the functionality to edit personal listings, but hope to have it available again in the futureWe give users the option to leave the information the way it is listed or it can be removed entirely
I do see that Ms [redacted] has provided us with screenshots to the listing she is trying to have removed, but unfortunately we had not yet reached her email to see the additional information that has been providedMs [redacted] emailed into Whitepages.com and expressed that she was having difficult finding the URL to remove information from our siteWe did reply to her information on how to find the URL and also informed her that if she was seeing information on one of our other websites, www.premium.whitepages.com, she would want to follow a separate set of instructions on that website directlyIt appears that Ms [redacted] is still trying to follow the instructions on Whitepages.com for a different website, which is why she is receiving an error message during the removal processPer Ms [redacted] request, we have removed her information from Whitepages Premium and it will be removed from the site within hours
I don't see that we received an email from Mr [redacted] requesting assistance with the removal of his informationI was able to find his listing on [redacted] Dr and have removed it on his behalf We get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: [redacted] I am rejecting this response because: The manner in which they suggest requires additional information such as email & phone number Info that they can add to database for resale value Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: your site offers the ability to buy a month subscription but then locks you into an auto renew whether it is wanted or notMany states require and most companies that force an auto pay also incorporate a monthly email to the subscriber informing them they are about to be billed for another monthWhite Pages prefers to simply bill blindly and hope it isn't detected by their unknowing customers so they can rack up as much ongoing revenue as possible before being detected This is a known business practice followed by only the least reputable companies , of which Whites Pages is clearly one Sincerely, [redacted]
I do see that we received an email from Mr [redacted] on Friday 8/Unfortunately, no, we did not reach his email within the business days and he emailed in again on 8/Unfortunately, when a user replies back to the ticket they initially created, it bumps their ticket to the newestWhen Mr [redacted] kept emailing in and bumping his ticket to the newest, we were unable to reach it since we answer tickets from the oldest firstPer Mr [redacted] request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: [redacted] I am rejecting this response because: When I looked up my name on their site they had a [redacted] at age ,** They did not remove me, but in fictitious age I am not paying them for a full repoet, soI surmise they also provided fictitious more indepth wrong information Sincerely, [redacted]
Hi Revdex.com, Thank you SOOO much for resolving this problem for me! I am relieved that my information has been removed from their website Thanks again! [redacted]
As previously mentioned, this search is not associated with your informationDisplaying the general location of the area code associated with your number does not show any of your information; any search for any valid number that begins with those same three numbers will yield the same result.In addition, we are not affiliated with directionus.com, you would need to contact them directly requesting removal
We do not sell information on Whitepages.com or to other sitesAny advertisement that is seen on our website is another company and they obtain information on their own, not through WhitepagesMs [redacted] will need to contact any of those companies directly to have the information removed
They need to update the whitepages removal process , so individuals or businesses can quickly Better resolve the removal request on their companies sites quickly and more efficientSome people are elderly and just like handicapp accessible does apply to online companies as well My son [redacted] mentioned this for me to writeThanks Revdex.com...Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:One of my listings was removed, but not the otherI am sending the screenshot to the Revdex.comThis phone number is an UNLISTED phone number that I pay for each monthThis is out there for all the world to see because of WhitePages.com unfair, unethical business practicesAnd this physical address is continually restored on the website -- EVERY TIME I have it removedAnd now I imagine it will happen even more often, since I've filed this complaint, right? Maybe somewhere will really mess with me and put it in other places around the Internet, right? Because that's the kind of company WhitePages is -- unethicalTo give the canned PR response (obviously copied and pasted from other responses) that WhitePages.com does "make an effort" to compare new information with old information is completely bogusThere is no effortAnd I have not been creating any new records to cause this information to be restoredThis unethical company has just been waiting a while then slapping the information right back on the site.This is clearly breaking the law and violating not only my privacy but the privacy of a lot of people who have filed the same kind of complaints with the Revdex.com, and I am wondering what it's going to take to rein in this unethical businessThere needs to be legislation around the issue of online privacy, because there is NO online privacy right nowAnd it has to start with this unethical business right here Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: My name still appears on their websiteIt has completely not been erasedKindly look into it [redacted] Sincerely, [redacted] ***
Hello ***, Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/ [redacted] -Remove-my-listing-from-Whitepages-
Hello ***, I just wanted to follow up with you and clear up a couple things.First of all, you do not have to sign up with Whitepages or Whitepages Premium in order to remove your data from our siteOur Help Center allows people to copy and paste the URL of their profile so that they may remove their profiles.Secondly, the Revdex.com does not have the capability to change or remove any information on Whitepages PremiumThe Revdex.com helps customers and businesses communicate in order to create a better experience for bothYour information was removed on 03/28/after you contacted our Customer Care Team and provided us with the necessary information to find and remove your profile.I'm glad we were able to help you, but am sorry we fell short on providing you with the level of satisfaction you were looking for
Complaint: [redacted] I am rejecting this response because:My personal information collected is displayed without my permission creating a safety issue In addition customer care indicates there is no profile in there database, which is a narrative Two url links with such information were found Customer care proposed resolution is to create an account on whitepages providing more detailed personal information to control my own information displayed thru whitepagesI don't think so Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:that is falsemy information is listed on whitepages premium website not a sponsored linkthat is a lie and a way to get out of itif you think its a sponsored link who is it then...there is no other referencestop lyingSincerely, [redacted]
I do see that we received emails from Ms [redacted] on February 29th, requesting for removal of her informationIn each of the three emails, Ms [redacted] provided us with a URL for another website that we are not affiliated with (www.yellowpages.com/ [redacted] We are unable to assist with the removal from Yellow Pages
I do see that we have reached all emails from Mr [redacted] requesting to have his information removedWe answer all emails in the order they are received and as stated in our Auto-Reply, we generally respond in business daysPer your request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage you to visit our website periodically
I am sorry that Ms [redacted] is not happy with our answer, but unfortunately we are not able to edit listings on the siteAt this time we do not have the functionality to edit personal listings, but hope to have it available again in the futureWe give users the option to leave the information the way it is listed or it can be removed entirely
I do see that Ms [redacted] has provided us with screenshots to the listing she is trying to have removed, but unfortunately we had not yet reached her email to see the additional information that has been providedMs [redacted] emailed into Whitepages.com and expressed that she was having difficult finding the URL to remove information from our siteWe did reply to her information on how to find the URL and also informed her that if she was seeing information on one of our other websites, www.premium.whitepages.com, she would want to follow a separate set of instructions on that website directlyIt appears that Ms [redacted] is still trying to follow the instructions on Whitepages.com for a different website, which is why she is receiving an error message during the removal processPer Ms [redacted] request, we have removed her information from Whitepages Premium and it will be removed from the site within hours
I don't see that we received an email from Mr [redacted] requesting assistance with the removal of his informationI was able to find his listing on [redacted] Dr and have removed it on his behalf We get our information for people search results from a broad variety of publicly available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: [redacted] I am rejecting this response because: The manner in which they suggest requires additional information such as email & phone number Info that they can add to database for resale value Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: your site offers the ability to buy a month subscription but then locks you into an auto renew whether it is wanted or notMany states require and most companies that force an auto pay also incorporate a monthly email to the subscriber informing them they are about to be billed for another monthWhite Pages prefers to simply bill blindly and hope it isn't detected by their unknowing customers so they can rack up as much ongoing revenue as possible before being detected This is a known business practice followed by only the least reputable companies , of which Whites Pages is clearly one Sincerely, [redacted]
I do see that we received an email from Mr [redacted] on Friday 8/Unfortunately, no, we did not reach his email within the business days and he emailed in again on 8/Unfortunately, when a user replies back to the ticket they initially created, it bumps their ticket to the newestWhen Mr [redacted] kept emailing in and bumping his ticket to the newest, we were unable to reach it since we answer tickets from the oldest firstPer Mr [redacted] request, we have removed this information from our websites and it will take effect immediatelyWe get our information for people search results from a broad variety of publicly available information sources, third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage users to visit our website periodically
Complaint: [redacted] I am rejecting this response because: When I looked up my name on their site they had a [redacted] at age ,** They did not remove me, but in fictitious age I am not paying them for a full repoet, soI surmise they also provided fictitious more indepth wrong information Sincerely, [redacted]
Hi Revdex.com, Thank you SOOO much for resolving this problem for me! I am relieved that my information has been removed from their website Thanks again! [redacted]
As previously mentioned, this search is not associated with your informationDisplaying the general location of the area code associated with your number does not show any of your information; any search for any valid number that begins with those same three numbers will yield the same result.In addition, we are not affiliated with directionus.com, you would need to contact them directly requesting removal
We do not sell information on Whitepages.com or to other sitesAny advertisement that is seen on our website is another company and they obtain information on their own, not through WhitepagesMs [redacted] will need to contact any of those companies directly to have the information removed
They need to update the whitepages removal process , so individuals or businesses can quickly Better resolve the removal request on their companies sites quickly and more efficientSome people are elderly and just like handicapp accessible does apply to online companies as well My son [redacted] mentioned this for me to writeThanks Revdex.com...Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:One of my listings was removed, but not the otherI am sending the screenshot to the Revdex.comThis phone number is an UNLISTED phone number that I pay for each monthThis is out there for all the world to see because of WhitePages.com unfair, unethical business practicesAnd this physical address is continually restored on the website -- EVERY TIME I have it removedAnd now I imagine it will happen even more often, since I've filed this complaint, right? Maybe somewhere will really mess with me and put it in other places around the Internet, right? Because that's the kind of company WhitePages is -- unethicalTo give the canned PR response (obviously copied and pasted from other responses) that WhitePages.com does "make an effort" to compare new information with old information is completely bogusThere is no effortAnd I have not been creating any new records to cause this information to be restoredThis unethical company has just been waiting a while then slapping the information right back on the site.This is clearly breaking the law and violating not only my privacy but the privacy of a lot of people who have filed the same kind of complaints with the Revdex.com, and I am wondering what it's going to take to rein in this unethical businessThere needs to be legislation around the issue of online privacy, because there is NO online privacy right nowAnd it has to start with this unethical business right here Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: My name still appears on their websiteIt has completely not been erasedKindly look into it [redacted] Sincerely, [redacted] ***
Hello ***, Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThe displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WAA name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is containedA member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/ [redacted] -Remove-my-listing-from-Whitepages-
Hello ***, I just wanted to follow up with you and clear up a couple things.First of all, you do not have to sign up with Whitepages or Whitepages Premium in order to remove your data from our siteOur Help Center allows people to copy and paste the URL of their profile so that they may remove their profiles.Secondly, the Revdex.com does not have the capability to change or remove any information on Whitepages PremiumThe Revdex.com helps customers and businesses communicate in order to create a better experience for bothYour information was removed on 03/28/after you contacted our Customer Care Team and provided us with the necessary information to find and remove your profile.I'm glad we were able to help you, but am sorry we fell short on providing you with the level of satisfaction you were looking for
Complaint: [redacted] I am rejecting this response because:My personal information collected is displayed without my permission creating a safety issue In addition customer care indicates there is no profile in there database, which is a narrative Two url links with such information were found Customer care proposed resolution is to create an account on whitepages providing more detailed personal information to control my own information displayed thru whitepagesI don't think so Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:that is falsemy information is listed on whitepages premium website not a sponsored linkthat is a lie and a way to get out of itif you think its a sponsored link who is it then...there is no other referencestop lyingSincerely, [redacted]