Our records indicate this account has now been properly cancelledIn addition, a previous refund of was issued, as well as another refund just issuedPlease let us know if you have further questions
Hello [redacted] , Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our services**PLEASE NOTE: [redacted] Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact infoWe make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
I do see that Ms [redacted] contacted Whitepages.com on several different occasionsWe did respond back to her on Tuesday the 15th, providing her with the removal instructions for her to followUnfortunately, since she has responded back to us and asked for further assistance we have not yet responded to her as we answer all emails in the order they are receivedWhen searching Whitepages.com for [redacted] in **, I do not see that we have a listing on the siteIf Ms [redacted] could provide us with the information that is being listed, we would be happy to further assist
I apologize, I missed the information that was being displayed in our Premium search and have removed that information nowPlease allow up to hours for the information to long appear
I am sorry you are having trouble with Whitepages.comWe are currently not aware of any issues on our site and we are still receiving contacts from many usersIf you wish to send us an email, please send it to [redacted] .whitepages.comWe would be happy to help you with the sitePlease send us the browser and version that you are using as well as the steps that you are taking on the site so we understand where you are having trouble
I was able to locate an account that matches your email addressIt looks like a purchase was made on March 16th for our recurring membershipFrom there, it seems that account wasn't cancelled until the 17th of this monthAny charges past that initial one would be because the membership was recurringIt seems that as a result of direct email correspondence with one of our agents, the most recent charge of was refunded, and the account was cancelledNo further charges will be madeThe refund should be returned within hours
Our records indicate that the information in question has already been removed, and it seems this query was resolved via direct email correspondenceIf there is other information that you are finding on our site, please send us a link or screenshot to what you are finding on our site via your original support ticketWe hope this answers your questions
this is not true, I contact [redacted] all the time to have links removed if they are no good, your database reindexes my information repeatedly and then adds my information to "similar" names then minedo not blame [redacted] , it is not [redacted] , I am sending yet another screen print to customer service as there is yet another 'similar' name as mine indexed into my information with the last name"frew" which isn't even a real person Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***
Hi [redacted] ,When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I am sorry that Ms [redacted] is having a hard time getting information removedThe removals that are done from Whitepages Premium need to be done as a separate request to that siteFollowing the instructions for Whitepages.com, will not work for a Whitepages Premium listingI have gone ahead and submitted this listing for removal and it should be off of the site within hours
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThat information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenienceShould you find an active profile, please send us a direct URL to that profileThank you for contacting Whitepages
I am sorry, but I am unclear as to what Ms [redacted] is referring toPlease provide the URL to the information you are requesting to have removed and I would be happy to further assist you
I have repeatedly contacted Whitepages.com and its affiliated/owned company switchboard.com to request Whitepages, Incmanagement respect my repeated requests for privacy and personal securityDespite my repeated requests submitted to Whitepages customer service to permanently and completely remove my personal information, Whitepages Inc continues to allow attacks on my reputation with its webpage publicationsTo protect my reputation, I have repeatedly requested the removal of my legal and valid name, any derived/insulting aliases attached to my valid and legal name, and any defamatory variations of my legal and valid name, age, private and personal phone number(s), and address(s) Today on 08/16/16, I continue to find that Whitepages, Inchas failed to remove my personal and private information from their business websites I am requesting again that Whitepages, Incmanagement stop the attacks on my reputation and my person by respecting my request for privacy to protect my good legal and valid name and reputationI am again requesting the removal of my personal information from all Whitepages, Inc websitesPlease see attached document with related URLs and screenshots of offensive website content that I request again to please be removed to respect my repeated requests for privacy and security Thank you Sincerely, [redacted] ***- [redacted]
Looking over our records, we don't see that we have any remaining listings for the data removal requestedIf you are still seeing something on our site, please send a link or screenshot so that we can handle that removal accordingly
I am sorry to see that Mr [redacted] did not have success with the removal of his informationI do see that he emailed into Customer Support on Thursday the 30th, but we have yet to reach his emailI have gone ahead and processed the removal for him and that takes effect immediately on the site
I do not see that we have a listing on our site for a [redacted] ***It appears that the listing may have been removed from WhitepagesIf Ms [redacted] is still seeing a listing on Whitepages.com, she will need to provide the URL to the exact listing she would like to have removed so we can better assist her
When searching for your information on our site, we do not show that we have any listings for you I attempted to follow the link that you provided, but it did not return any profiles for your nameThat particular link is a link only to a general search for you name, as opposed to a direct profileIf you are finding a listing for yourself on our site, please send us the direct URL to that profile
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next hours [redacted] as the removal process propagates throughout our systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the futureWhile we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information [redacted] has appeared to generate a new Data Profile.Thank you for contacting Whitepages
Complaint: [redacted] I am rejecting this response because: someone needs to take responsibility for displaying incorrect information and provide a way to correct it if a company is going to accept information from a third party and display website results based on that information, they are equally responsible for providing a way to correct or remove the information or forwarding information back to the third party!!! Sincerely, [redacted]
Our records show that this profile was already removed from our recordsIf there are further concerns, please send an email to [email protected]
Our records indicate this account has now been properly cancelledIn addition, a previous refund of was issued, as well as another refund just issuedPlease let us know if you have further questions
Hello [redacted] , Thank you for contacting the Whitepages Customer Care Team, my name is StevenI wanted to follow up with information regarding the listing you reported Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our services**PLEASE NOTE: [redacted] Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact infoWe make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
I do see that Ms [redacted] contacted Whitepages.com on several different occasionsWe did respond back to her on Tuesday the 15th, providing her with the removal instructions for her to followUnfortunately, since she has responded back to us and asked for further assistance we have not yet responded to her as we answer all emails in the order they are receivedWhen searching Whitepages.com for [redacted] in **, I do not see that we have a listing on the siteIf Ms [redacted] could provide us with the information that is being listed, we would be happy to further assist
I apologize, I missed the information that was being displayed in our Premium search and have removed that information nowPlease allow up to hours for the information to long appear
I am sorry you are having trouble with Whitepages.comWe are currently not aware of any issues on our site and we are still receiving contacts from many usersIf you wish to send us an email, please send it to [redacted] .whitepages.comWe would be happy to help you with the sitePlease send us the browser and version that you are using as well as the steps that you are taking on the site so we understand where you are having trouble
I was able to locate an account that matches your email addressIt looks like a purchase was made on March 16th for our recurring membershipFrom there, it seems that account wasn't cancelled until the 17th of this monthAny charges past that initial one would be because the membership was recurringIt seems that as a result of direct email correspondence with one of our agents, the most recent charge of was refunded, and the account was cancelledNo further charges will be madeThe refund should be returned within hours
Our records indicate that the information in question has already been removed, and it seems this query was resolved via direct email correspondenceIf there is other information that you are finding on our site, please send us a link or screenshot to what you are finding on our site via your original support ticketWe hope this answers your questions
this is not true, I contact [redacted] all the time to have links removed if they are no good, your database reindexes my information repeatedly and then adds my information to "similar" names then minedo not blame [redacted] , it is not [redacted] , I am sending yet another screen print to customer service as there is yet another 'similar' name as mine indexed into my information with the last name"frew" which isn't even a real person Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***
Hi [redacted] ,When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I am sorry that Ms [redacted] is having a hard time getting information removedThe removals that are done from Whitepages Premium need to be done as a separate request to that siteFollowing the instructions for Whitepages.com, will not work for a Whitepages Premium listingI have gone ahead and submitted this listing for removal and it should be off of the site within hours
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThat information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenienceShould you find an active profile, please send us a direct URL to that profileThank you for contacting Whitepages
I am sorry, but I am unclear as to what Ms [redacted] is referring toPlease provide the URL to the information you are requesting to have removed and I would be happy to further assist you
I have repeatedly contacted Whitepages.com and its affiliated/owned company switchboard.com to request Whitepages, Incmanagement respect my repeated requests for privacy and personal securityDespite my repeated requests submitted to Whitepages customer service to permanently and completely remove my personal information, Whitepages Inc continues to allow attacks on my reputation with its webpage publicationsTo protect my reputation, I have repeatedly requested the removal of my legal and valid name, any derived/insulting aliases attached to my valid and legal name, and any defamatory variations of my legal and valid name, age, private and personal phone number(s), and address(s) Today on 08/16/16, I continue to find that Whitepages, Inchas failed to remove my personal and private information from their business websites I am requesting again that Whitepages, Incmanagement stop the attacks on my reputation and my person by respecting my request for privacy to protect my good legal and valid name and reputationI am again requesting the removal of my personal information from all Whitepages, Inc websitesPlease see attached document with related URLs and screenshots of offensive website content that I request again to please be removed to respect my repeated requests for privacy and security Thank you Sincerely, [redacted] ***- [redacted]
Looking over our records, we don't see that we have any remaining listings for the data removal requestedIf you are still seeing something on our site, please send a link or screenshot so that we can handle that removal accordingly
I am sorry to see that Mr [redacted] did not have success with the removal of his informationI do see that he emailed into Customer Support on Thursday the 30th, but we have yet to reach his emailI have gone ahead and processed the removal for him and that takes effect immediately on the site
I do not see that we have a listing on our site for a [redacted] ***It appears that the listing may have been removed from WhitepagesIf Ms [redacted] is still seeing a listing on Whitepages.com, she will need to provide the URL to the exact listing she would like to have removed so we can better assist her
When searching for your information on our site, we do not show that we have any listings for you I attempted to follow the link that you provided, but it did not return any profiles for your nameThat particular link is a link only to a general search for you name, as opposed to a direct profileIf you are finding a listing for yourself on our site, please send us the direct URL to that profile
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next hours [redacted] as the removal process propagates throughout our systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the futureWhile we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information [redacted] has appeared to generate a new Data Profile.Thank you for contacting Whitepages
Complaint: [redacted] I am rejecting this response because: someone needs to take responsibility for displaying incorrect information and provide a way to correct it if a company is going to accept information from a third party and display website results based on that information, they are equally responsible for providing a way to correct or remove the information or forwarding information back to the third party!!! Sincerely, [redacted]