Viral Style, LLC

I love my shirt from Viral StyleThe graphics are bright and the shirt has held its shape through washing and dryingBut even better than that is the customer support I receivedMy first shipment was misdelivered, and the postal service was unable to find it and failed to do anything further to helpViral Style offered to reprint and send without me even askingI'm very happy

My son received his shirt and was quite pleased with the quality of the shirt I am pleased with the Customer Service provided, as it took a while for his shirt to get to hi, I lost the tracking #, and they looked it up and I was able to see where we were in the delivery process, right away They were very polite, and on top of it

Horrible customer serviceI received email communication regarding an order that I did not place, and requested that my email address be removed from their databases, as I was not the person who placed the orderMy first email went unansweredMy second email was responded to, but it required a further emails before they closed the support request, and I never received confirmation that the address was actually removedFinally, I received an email asking me to rate their support, and when I responded less than minutes later, I received an message that the ticket was closed and could no longer be rated
Very poor customer service, I would not recommend dealing with Viral Style

There was an issue with the item I ordered not being receivedThe second I reached out to see what was going on, Angela was more than accommodatingI don't think I've ever experienced this great of service beforeI'll definitely be purchasing more in the future

Excellent serviceWhen I realized I had ordered the wrong color, Bryan went to great lengths to make sure I got what I wantedFirst rate service and speedy delivery!

Friendly and fastThey responsed immediately and help me with my issues

The clock hands would not fit the owl clock I ordered for my wife's birthday I was informed that a mix up had occurred and the wrong timing mechanism had been shipped The correct mechanism was sent to me at no charge to me within a few days and works perfectly A big Thank You to Steffan at Support

Aston Twas incredibly helpful in helping me with my orderEven when I had a question later on in the day, I got an immediate responseHow refreshing! Thank you for being an excellent company representative

I always receive a good product and customer support is prompt

I was a little concerned with the amount of time it was taking to receive the item I purchased, but after I contacted customer service I was then informed on how the system worksIts actually a pretty cool ideaThank you Bryan D for your help, would def recommend again to my friends and family

Awesome Shirt,,,,, These guys rock

I ordered a t-shirt from Viralstyle and when I received it there was a flaw to the graphicI emailed them asking for a resolutionThey responded the same day and also again the next day when I respondedThey ended up giving me a refund and that process was also taken care of quicklyThis whole process - from my first email to the refund showing up in my account - was done within days! Now that's Customer Service! I will do business with Viralstyle again!

Super clear email communication and surprisingly fast service I'd definitely recommend Viral Style to others and I'll likely come back myself

Can't wait for my T shirt to arrive.....I had issues with my shipping address when I entered it and someone replied to my email promptly and had my shipping address fixed right away

The shirts look great! Cannot wait to wear them 4th of July weekend when we honor my Mother and Father in Law when we spread their ashes on the 3rd They were definitely worth the wait!!
Thanks again
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I recently contacted Viral Style, LLC for an order that was processed and shipped out and lost in transit by USPSThe company took the information from USPS and looked into the matterIt was founded that the order was lostEven though the problem was not directly in the companies control they gave me an option to have the item replaced or a refund without questionI really appreciated the fast response I received by Viral Style and that they remedied the situation for me immediatelyI will continue to do business with the company for the fact they had great customer service!

I had placed my order prior to leaving for a tripWhen it didn't arrive before I left, I wasn't worried because I knew that our local post office would hold itWhen I returned home and picked up our mail - there was no packageI was upset and contacted Viral Style, LLCAngel C was a great help! She immediately asked if I wanted it sent out again - it had been returned to themI said that I did - and it arrived within a few days
Great customer service!
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I had a pleasant experience with Viral Style!
My hold time was moderate, and soon as the rep came on the line he was both helpful and knowledgeableIt took him no time at all to find my order He was very proactive in helping me find another campaign that had the style shirt I was looking to orderHis thoroughness in verifying the details of my order really helped me to avoid receiving the wrong shirt
Overall, great experience and I would definitely order again!!!

I ordered a sweatshirt from Viral Style while on the FacebookI had never heard of the company but was willing to take a chance because the price was right and I really liked the shirt
I did not recieve an order confirmation or notice the shirt had shippedThat was a little concerning as the money had been paid from my PayPal account
After about weeks of no contact, I contacted the company about my orderThey replied within hours that my shirt had been shipped and, in fact, it arrived the day of their reply!!!
I would like it if Viral Style would send out an order confirmation and updates as to when items are shippedBut I was pleased with my overall experience and would order from them again

Great necklace for the price