Terminix

Damaged the roof tiles during the fumigation treatment
My house did the fumigation treatment recently 05/01/I paid $for the fumigationThey damaged over roof tilesI spent $to repair the roofcording the contract, roof tile reparation is not included, but I was told by the inspector, Jason C***, that if they damage over tiles during the treatment, they will stop the fumigationI understand that some tiles may be damaged during the process, but it should not have been that muchEven though the contract does not include damage repair, the workers should not have been so carelessI called the company times to complainHowever, no one has returned my calls

This company tells you everything you want to hear and never deliverOn February 3, they came to do their service and left my gates open for the third timeOur dogs got out and nearly attacked some other dogsI called them and all they could say is we will have to talk to our serviceman to see if he did that or notRight, like he is going to admit he did itI doubt he is going to remember that at allI talked to some manager and he said he would forward it to the owner and I never heard aback from themI have read yelp reviews about this company and there are many people dissatisfied with this company So when I told them if I get sued for what my dogs may have done, they stated that it was not their problem and they didn't know if they were liable for that or notThen , they canceled my service without being told to do so yetI would have fired them, but they canceled it before I could
Product_Or_Service: Pest Control

A technician by the name of Ryan A*** came on 9/to complete a termite inspection for a VA home loanHe stated the report would be sent via email to us that day.He was given a check for the inspectionThe report was never sentThe office was called, as well as the cell phone number MrA*** gave, as well as a cell phone number for some one named Elaina (who may be their secretary') numerous times over the next six days, and numerous messages were left, to which there was no response from anyoneThe corporate offices were contacted, and they themselves called, left voicemails, and emailed MrA***, as well as Scottie B***, who is the manager, to which there was no responseCorporate was informed that a stop payment was being placed on the check
Product_Or_Service: Termite Inspection

Terminix falsified a document indicating that a service had been performed at my residence, and thereafter failed to adequately respond to the matter
I was to have service by Terminix (Montgomery, Alabama) provided for my home on December 13, The service technician never came (most likely because of inclement weather), but yet the next day (14th) I received an email from Terminix confirming that service had been rendered I contacted the company, via the email provided on the web page, to inform that no service had been provided I received no immediate reply Also, posted to my online account was the work order indicating that service had been completed, but it was signed/endorsed by someone that had no connection with my family or me I contacted Terminix, via email again on the 16th eluding to that fact, but once again received no response I finally was obligated to call Terminix on the 19th to rectify the situation After speaking to a representative whose people sk

I left a review here on August 1, my English is not good
I also complained to the attorney general and the department of agricultureI also left a review in another site, I dont remember the name: Consumer something..., and Terminix replied saying that the case was resolved, and I have not received the money yetCan you believe it?
A person from Tallahassee called me about my case, I explained what Teminix did to me and how they owe me dollars(I have a case opened and I should call this person if the problem continues)Minutes after the person from the state called me, this was weeks ago, Teminix called me and they told me they would send the check around August 15, well, I have not receive any check yet
Last Monday I called terminix again and the manager told me they check should be in its way or in my hands by now, and that he would give me more information laterToday, I have not gotten any check and the manager, owner, whatever, never called me backI got a letter from the state asking for more proof about what happen and I suppose I will have to continue wasting energy and paper and ink, and send the proof to the state, and continue with this until I get my money back

I have called and texted many times and still waiting to here a follresponseI had live termite activity (and still may have)I called to get assistanceA rep came out and assessed the situationHe did do a treatment, took pictures and gave a report including pictures to his managerHe gave me business card with contact information and said I could call the next day because the person I was to talk to was out-of-stateI called but was not able to get through nor leave a message; the box es fullI called the number and lady was nice and said she would pass along my messageA couple days went by and nothingI called and texted several times and nothingSuffice it to say, I have called number several times and each time the person said that she forwarded the messagesI got sympathy and apologies but still no resultsI am VERY dissatisfied with the unprofessional treatment

5/12/16, cancelled treatment plan with Michael *** Terminix Service Master Continue to be billed for treatment planNeed bill for service
I signed a service treatment plan on 5/11/ On 5/12/16, cancelled treatment plan Received email from Michael *** SMAC verifying cancellation On July 25, 2016, I sent registered mail to Terminix and Terminix Service Master delineated contracts June 24, regarding cancellation, and requested $bill for tenting of home on 5/10/for termitesI have received past due notices on 7/23/16, 7/19/16, 8/12/16,9/12/16,and 10/14/
Referrals to Branch Managers per representatives have been sent on June 24, 2016, September 2, 2016, September 16, 2016, September 21, 2016, October 5, and October 26, I have been advised a manager would be contacting me within hrs As of today, October 26, 2016, I have not been contacted Today, I spoke with a representative and she indicated my account will be going to collec

My exclusion service was paid in full in, but the service was NEVER completed, the Managers stood me up times now im getting collection calls
I bought services from Terminix in April 2015, for the exclusion portion *** the service manager was suppose to come to my house but he stood me up on occasions, he said he didn't feel like driving that far, he told one of his service men just do what she wants to shut her up, but he didn't have any of the supplies to actually do the work,they only performed approx 1/of the work they were suppose to doI called several managers, emailed customer service approx - time throughout XXXX-XXXX Ten I cancel the service because the first work was not completed, but I get harrasing phone calls from Terminix collections wanting over And they all told me they would have a manager call me, well its been months now and not one phone call from a manager The only help I received in trying to get this matter taken care of was from

I had appointment for Terminix rep at my home 1-3pm SaturdayNo show, despite callsReps could not reach technician nor managers
I had an appointment for Aug20, 2016, between & 3pm, for a Terminix rep to come to my home to provide an estimate of what would be needed to fix dry rot and costNo show & no explanation, despite my placing calls to TerminixThe Terminix rep answering the phone could not reach the technician nor managersHe left a message for at least managers & said one should be calling me backNo one called

Double billed me and my landladyThis took multiple phone calls to correctDon't schedule appointments properlyShow up at the wrong timeDon't show upShow up without notification of any appointmentSprayed around my house for ants without my permissionI am pregnantI did not want any spray, only the service for rats (traps)I am concerned there could be a health risk with the spray for myself or my year-old sonIn fact, I told them in the past that I did not want sprayThey show up without notification when I am not home and spray around my houseDid they spray my vegetable garden? I have no idea.(They say they told my landlady about the "appointment," but she says they did notRegardless, I have told them in the past to only call me, and there is proof of that on the receipt, because my phone number appears on it and not hers.)I am furious that they would show up without permission (or my landlady's), spray without permission, and spray when I specifically sa

The service sucks, and I wound not even recommend Terminix to my worst enemyFrom the beginning, they were slow with returning phone callsWhen I initiated service in April, I called over times during the course of days to her my price quote after they came out to survey my property (which the technician showed up unannounced)The tech never called to announce she was on her way, nor to give a time frame for arrivalThank God I had a family member visiting from out of town to open the door
Additionally, I have always seen a large quantity of waterbugs still on my property, when I was assured that their spray kills these bugs from the colony, as well as up to other insects (spiders, roaches, mosquitos, ect.)Well I have still been seeing them, some very frequently
Furthermore, I had a non routine appointment scheduled for yesterday bt 5pm -7pm, that no one showed up for (AND NEVER CALLED)I spent 45minon hold last night trying to get through to someone for answers
I hate this company, they were an absolute waste of money$down the drain! And they refused to reimburse me for my wasted money!

Horrible companyTried to cancel after first visit because they were not effectiveThey wanted an additional to cancelI was already mad I paid and got nothing in return and they were asking for another to cancel? I don't think soThey turned me over to collectionsGuess what is? You won't see that money everIn fact reviews like this one cost you moneyTake a look at your business practices and join us in Also stop sending people out to knock on doors and bug people to sign up for your crap serviceYou people are the real pestsWho do I hire to get rid of you?

This company tells you everything you want to hear and never deliverOn February 3, they came to do their service and left my gates open for the third timeOur dogs got out and nearly attacked some other dogsI called them and all they could say is we will have to talk to our serviceman to see if he did that or notRight, like he is going to admit he did itI doubt he is going to remember that at allI talked to some manager and he said he would forward it to the owner and I never heard aback from themI have read yelp reviews about this company and there are many people dissatisfied with this company So when I told them if I get sued for what my dogs may have done, they stated that it was not their problem and they didn't know if they were liable for that or notThen , they canceled my service without being told to do so yetI would have fired them, but they canceled it before I could.Product_Or_Service: Pest Control

After calling and trying to make apt, no one comes or returns calls
I had the terminix people come spray my house in July, I signed up for termite coverage as wellThey said if you get bugs in between the quarterly calls just call us and we will come back out free of chargeCalled them week of Sept 12th to say I still have bugs-- they sett an appointment for the next Monday- on Monday 09/19/got a call that they needed to cancel the appt.They rescheduled for Sat the 24th between 8-10amOn Friday eve the person called and said he couldn't come at that timeIt would have to be laterWe were leaving for vacation after so that didn't work out eitherHe said someone would call me to rescheduleNo one ever calledSo I started calling them-- I called them different times at the beginning of October to get an appointment-- no one ever called me backSo I decided, wow I guess I will get service elsewhereSo then they take out of my bank on 10/24/2016-- still haven't

We have been having ongoing billing issues since 1/First they 'accidently' overdrew our account by over $Once the amount was refunded (minus what was due)they have been sending bills advising we still own an undisclosed amount - as it varies by bill - sometimes $200, sometimes $I have called the number - as you are not allowed to contact the 'local' branch; who is responsible for everything directlyThey need to set a "call back"- on the following dates:1/6/20181/24/20181/25/20182/3/20183/24/184/19/184/20/2018Each time we are told that they are showing we are paid in fullAs does the websiteEach time we have been told they will "escalate to our local office" and someone will call us back within 24-hoursNot once have we received a call backAnd now we have a collection agency calling us

I live at XXXXX Dickens street, Sherman oaksWe have units here , for fumigation unfortunately our board of directors hired TerminixLast Monday and Tuesday we vacant our units, we returned on WednesdayTerminix employees trashed my condo, they did the same to a few others units tooThey used the toilet in my condo and left it in a disgusting situation ( they used other units' toilets as well) , they opened my fridge and forgot to close it, the refrigerator's door was left open God knows for how many hours, they walked on my bed and left their dirty foot prints on my sheets, they left the attic door openI complained to their manager and nothing has happened, he did not careIf Terminix is not able to hire reliable employees and can not train them to know work ethics everyone should know about itnobody should be treated the way your employees treated usIf Terminix hire unreliable people at least have managers who can monitor the staff
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Was on there service plan had the insects gone at first the company changed techs and my place became infested with spiders ,ants and roaches

I have had a residential contract with Terminix for many years The prices continue to increase every year, but the services provided stay the same I called to ask if my account had changed in any way and was told that the company has the right to raise prices In 2011, my yearly contract cost $ It has steadily increased and now is $ If I had any other feasible choice, I would choose another company As it is, I will just be bound to the price increases for all eternity and only be able to complain to everyone I know about how Terminix is a necessary evil and not a company with integrity

I can start by saying your local *** will have better customer service then this company!
They are a joke and love to waste people's time
I have been trying to get a problem resolved since mid November and haven't been able to get a straight answer from anybody!!
Todd R*** the manager at the Santa Fe Springs location along with Jesse A*** fumigation manager and Kevin M*** sales manager are pathetic! They throw the problem at one another with out giving an answer straight forward I will now start seeking legal adviseThey want to throw the blame on the customer when in the beginning their sales person Nate T*** couldn't do his job right
Expect legal documents Terminix!!

I am being billed for services that were never initiated
I did have termini come over for an attic problem, I informed the technician that I did not want any further services, no monthly visitsHowever on 12/4, no advanced notice the tech showed up at my houseI was not home and my gate was locked, he left me a note he would return on 12/It was a Saturday I stayed home all day, he never showed upA few days later I received a bill for services performed on 12/4/in the amount of $I have subsequently spoken with 7, yes people at Terminix, I have explained the situation to all peopleOn 4/2/I received yet another bill for the same amountI do not want to pay for services that were never performed, yet I get NO satisfaction from Terminix when speaking with them