Taxnet Financial

Great service

Great experience. Customer service was awesome

Dear Ms [redacted] We are unable to discuss the specifics of your tax return on a public forum ;however, we are aware of the issue and we are sending an amended return to the IRS on your behalfThere is never any additional charges levied for a correction of an error(s) regardless of faultWe would like to retain you as a client and we are working with the IRS to ensure you receive every dollar you deservePlease note that an amended return is generally filed after you receive your initial depositYou will receive an email of the corrected return after your initial depositIf you accept this resolution please click that you accept the business response so we can continue to work on your behalf to resolve this matter at no additional cost to you

Quick & convenient!

Taxpayer applied for a RAL prior to our start date of December 22, During our peak season due to the demand for our product and services wait times may exceed 30 minutesWe can't discuss the details of a taxpayer account in a public forum ;however, taxpayer was approved for a holiday loan and funds have been subsequently disbursed in accordance with the RAL agreementManager has contacted taxpayer Caprice T [redacted] and she has confirmed she is interested in continuing with the tax filing with Taxnet FinancialWe consider this matter resolved and we look forward to continuing to serve MsCaprice T [redacted] Part of the confusion was because she did not remember the terms of agreement and how the funds would be disbursedWe encourage all applicants to read the terms before signing any agreementIf you have questions please contact us before applying for a RAL this will help avoid any confusion if you are a first time applicantAlso we NEVER require any upfront fee for any of our tax loan product services Conclusion:Resolved matter in full with MsCaprice T [redacted] via recorded line on 1/3/

Very happy withvyour company gave me a big relief

Excellent and easy service! Would highly recommend!!!

Taxnet Financial uses Wexpress please refer to your RAL agreementOnce you certify that your application and tax return is complete and accurate the e-file is automatically createdA warning that you should not e-sign unless your tax return is complete and accurate is sent prior to your e-signatureOur automated system e-files once you certify that you wish Taxnet Financial to apply for a RAL and e-file your tax returnIf there is an error on your tax return we will complete an amended tax return on your behalf free of chargePlease feel free to contact us Mon-Fri from 9am to 5pm CST for any further assistanceAgain we guarantee the accuracy of your tax return regardless of fault so there is no additional charge for an amended return

Everything was okay..just didn't quite understand that my taxes would be e-file at the moment when I applied for the ***...but I guess that was my fault...I haven't recieved my funds yet...and I have to file an amendment because like I said..didn't quite understand that my taxes where filed..if you don't mind paying a fee..go ahead I guess it's okay

As always excellent service super fast refundThank u guys??

it was a pleasant experience

A manager was assigned to further assist and contact the consumer on April 4th During a recorded call the consumer claimed that the original refund may have been delayed due to an error and the [redacted] has instructed her to complete additional forms in order to correct her return before processing her additional refund dueA manager has agreed to continue to assist the consumer until her tax return is corrected and any additional refund is processed by the ***The consumer has agreed to fax or email Taxnet Financial Incadditional information not originally provided during the original tax filing in order to further assist herGenerally If there is an error on a tax return or there are additional forms required Taxnet Financial will work to cure those errors regardless of fault for no additional charge Also the consumer was notified that contrary to the amount listed in this complaint of $for servicesThe only fee charged to the consumer was $for tax preparation services which includes a $e-filing feeAs per agreement fees are charged for tax preparation and are non-refundableThe tax preparation fee is not contingent on the time it takes for the [redacted] to process a tax returnThe *** processes 90% of all tax returns within days Resolution: A manager is currently working with consumer to assist client with the [redacted] filingIn addition, we have agreed to send forms required by the [redacted] and or state priority mail and to also credit back the consumer $due to our late response to this complaint If there is anything further we can do in order to assist we are willing free of charge until this matter is fully resolvedThis would include contacting the [redacted] and/or state agency on behalf of the consumer to receive updates on status of amended return

We are unable to discuss the details of your tax return in a public forumThe good news is we guarantee the accuracy of your tax return regardless of faultA manager has been assigned to your tax return and we are making sure that if a correction is required it will be processed and sent to the IRS free of charge

I had a great experience with Taxnet Financial Inc

I file with this Co.last year and my state taxes were wrongthis year they didn't even have my state taxes on my formtelling me they have to have my wform to file them but didn't need them to fill out my form for federal taxes.they charge over to prepare my taxes and you can't get a esponse from them unless you email them over & over againI do not recommend this company their fees are to high and the customer service is extremely poor as well

I have never experienced anything badThey always he played out

Dear Consumer, Your RAL application was rejected and we notified you of the reasonWe did not e-file your taxes nor did we apply for a RAL because your application was either inaccurate or incompleteWhen a consumer applies for a RAL they must complete the RAL application and submit the information requestedWe do require a valid identification (selfies are not a valid ID) and we also require all income informationThe tax interview tool is easy and can be completed using a desktop computer or a smart phoneWe urge consumers to only submit the information requested or the application may be either marked as incomplete and returned or rejected with a refusal to further processIf you are uncertain how to proceed our customer service representatives are here to help from Monday-Friday 9am-5pm CST during the tax season.We did not process a tax return and we did not apply for a RAL for this consumerWe declined to further process your application and no fees were charged to youWe never charge upfront fees and only process requests after a signed agreement has been completed by the consumer.We consider this matter closed because we did not render any services to this consumerTo close this Revdex.com matter at this time please click on agree.

I've been with tax net financial a long time and I've never had a problem with them

We are unable to discuss the details of your tax return in a public forumThe good news is we guarantee the accuracy of your tax return regardless of faultA manager has been assigned to your tax return and we are making sure that if a correction is required it will be processed and sent to the IRS free of charge

[redacted] *** You were approved for a RAL in December and your funds were disbursed to your account as instructed in your signed RAL agreementYour RAL was repaid and the remaining funds were sent to you directly by the ***We are not responsible for the timing and manner of [redacted] refund depositsSince the day of your complaint the [redacted] has disbursed your refund and you have received the fundsWe consider this matter closed.We are sorry that your refund was delayed ;however, we do not have any control over [redacted] fundingSince your account is paid in full you will be eligible to apply for a RAL again next year as early as December 15th 2016.